Hello,

Regards,
The eBay Team

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Hello,

In July we announced improvements to multi-variation listings, including tailoring which photo from the listing is displayed to buyers in search results. We're aware that this is impacting sellers, as it affects generic searches as well as searches by colour.

As a result of this feedback, we've decided to go back to using the main 'shared picture' on the search result page for all generic queries, across all categories. This will take effect from 5 December onwards. We'll still use the colour variation photo for a colour-related search.

All of the other new features introduced in October - such as the ability to add and rename variations and making it easier to add photos - are now in place, as is Multi Variation Merger. This tool helps you combine listings within the Clothes, Shoes & Accessories category to create multi-variation listings, which could help give your items better exposure in search results.

Thank you for your feedback and we look forward to you listing more of your items in the multi-variation format.

Regards,
The eBay Team

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Hello,

On 24 and 25 November 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,

The eBay Team

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Hello,

On 24 and 25 November 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,

The eBay Team

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Hello,

Regards,
The eBay Team

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Hello,

From 15 to 28 November, we have 1 million Nectar points up for grabs every day, plus many other Nectar points prizes*.

To enter the competition, all you have to do is link your eBay and Nectar accounts and sign in to eBay.co.uk.

Each day that you sign in, you'll be automatically entered into the daily draw. Winners will be notified up to 6 weeks after the end of the competition.

Note: Excludes mobile sites/apps. Terms and conditions apply.

Learn more about Nectar points on eBay.

Good luck!
The eBay team

*Every day you can win one of the following Nectar points prizes:

• 1 million pts
• 10,000 pts
• 1,000 pts
• 100 pts

Please note you can only win the 1 million points once.

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Hello,

On 17 and 18 November 2012, private sellers who list up to a total of 100 listing(s) in an eligible category using the Auction-style format (with a starting price of £1 or more) and/or Fixed Price format (with a price of £0.99 or more) on eBay.co.uk, will not pay an Insertion Fee*.

Listings in the Auction-with-Buy It Now format will still be charged the Listing Upgrade Fee for Buy It Now.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,

The eBay Team

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Hello,

On 17 and 18 November 2012, private sellers who list up to a total of 100 item(s) in an eligible category using the Auction-style format (with a starting price of €1.50 or more) or Fixed Price format (with a starting price of €1.00) on eBay.ie, will not pay an Insertion Fee*.

Listings in the Auction-with-Buy It Now format will still be charged the Listing Upgrade Fee for Buy It Now.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,

The eBay Team

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Hello,

Regards,
The eBay Team

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Hello,

This year's BBC Children in Need Appeal show is Friday 16 November. Many eBay buyers and sellers have supported BBC Children in Need since eBay for Charity launched in 2005, raising over £1.5m for the charity on eBay.co.uk.

If you've not yet used eBay for Charity when you list, it's simple to do:

1. Choose a charity and percentage to donate when you list an item
2. Wait for the donation to be collected automatically by MissionFish UK after the item sells

All charity items stand out in search with a special charity ribbon giving them extra prominence against competing listings. You'll also get a fee credit on your basic insertion and final value fees equal to the percentage of the sale you donate.

BBC Children in Need gives grants to projects in the UK which focus on children and young people who are disadvantaged. They support small and large organisations which empower children and extend their life choices.

If you'd like to support BBC Children in Need on eBay, just make them a favourite charity and they'll appear in the listing form next time you list. You can choose other favourites from our database of over 7,000 UK charities.

You can also buy official Pudsey merchandise and bid on unique items and one-off experiences from the BBC Children in Need eBay Shop.

In total, eBay users have raised over £39m for over 7,000 UK charities, large and small, on eBay.co.uk. Learn more about eBay for Charity.

Regards,
The eBay.co.uk team

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Hello,

Today we’re making it cheaper and easier for UK sellers to reach 105 million eBay buyers around the world:

If you’re an eBay Top-rated seller with an Anchor Shop subscription, you can now list unlimited items (30-day and Good ‘Til Cancelled fixed price listings) on eBay.co.uk, all European eBay marketplaces and eBay Australia for free.

Existing eBay Top-rated sellers with an Anchor Shop who opt in and any other eBay Top-rated sellers who upgrade to an Anchor Shop will receive the following benefits at no additional cost for 30-day and Good ‘Til Cancelled fixed price listings:

• Zero insertion fees on all European sites*
• Zero insertion fees on eBay Australia
• Only $0.03 insertion fee on eBay.com

See your business grow in new markets - simply opt in to eBay International Selling in My eBay.

Regards,
The eBay Team

* Austria, Belgium (all sites), France, Germany, Ireland, Italy, Netherlands, United Kingdom, Poland, Spain, Switzerland.

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Between 12 and 16 November 2012, business sellers with Basic or Featured Shop subscriptions on eBay.co.uk can create or renew up to 50,000 30-day Fixed Price or Good ‘Til Cancelled listings in an eligible category and pay no insertion fees.*

This promotion applies to:

• 30-day, or Good ‘Til Cancelled listings in eligible categories that are created, renewed, or relisted between 12 and 16 November 2012.
• Business sellers with Basic or Featured Shop subscriptions only.
• Up to 50,000 30 day listings or Good 'til cancelled listings only.
• Other fees still apply.

If you’re a business seller with a Basic or Featured Shop subscription, this promotion gives you the opportunity to list up to 50,000 items of your inventory* in time for the upcoming busy sales period.

*Limitations apply. See Terms & Conditions.

Regards,
The eBay.co.uk  Team

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Hello,

Selling vehicle parts or accessories? Which cars do your items fit?

Between 5 November and 14 December, UK sellers listing eligible vehicle parts and accessories on eBay.co.uk using the 'parts compatibility' feature will receive a 10% discount on the final value fee*.
This applies to all eligible auction-style and fixed price (Buy it Now) listings added, renewed or relisted between 5 November and 14 December.

To be eligible for this promotion, you need to:

• Be a private or business seller registered on eBay.co.uk
• List eligible parts items on eBay.co.uk using the Quick sell or Advanced sell listing forms or the eBay iPhone, eBay iPad, eBay Android, eBay Blackberry and eBay Windows Phone applications, eBay Professional Selling Tools as well as most third-party tools.
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

Learn more about listing with parts compatibility.

*Terms and conditions apply. All other eBay selling fees still apply.

Regards,
The eBay Team

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Hello,

Regards,
The eBay Team

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Hello

We’re testing a new page design for the item page with some UK users.

The new design features:

• Larger images
• More prominent product information
• Cleaner layout
• More concise wording
• Locked header, visible as you scroll down the page

We’ll be testing this new layout over the next few weeks. Once we’re confident that the new page provides a better buying and selling experience, we’ll make it available to more users.

Regards,
The eBay Team

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Hello,

On 3 and 4 November 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.
To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

Regards,
The eBay Team

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Hello,

With the launch of the new Apple iPad Mini and iPad 4 just round the corner, guidelines are now in place to help meet buyer demand for this highly anticipated device, while also supporting eBay sellers who deliver excellent customer service.

Most sellers will be allowed to list the new Apple iPad Mini and iPad 4, though in limited quantity.  The following restrictions apply:

• Apple authorized resellers will be allowed to list an unlimited number of items per week.
• eBay Top-rated sellers, as well as sellers with a history of selling in the Mobile & Smart Phones category, will be allowed to list up to 8 items per week.
• All sellers meeting our minimum performance standards will be allowed to list 4 items a week.
• All sellers who have confirmed their personal information will be able to list 1 item per week.

In addition, all sellers offering the new Apple iPad Mini and iPad 4 are required to accept PayPal as their only method of payment so you can benefit from PayPal Seller Protection when eligible.

Note: Sellers who are having difficulty meeting performance standards may see a reduction in the number of these items allowed to be sold per week.

Regards,
The eBay.co.uk Team

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Hello,

With the launch of the new Apple iPad Mini and iPad 4, guidelines are now in place to help meet buyer demand for this highly anticipated device, while also supporting eBay sellers who deliver excellent customer service.

Most sellers will be allowed to list the Apple iPad Mini and iPad 4, though in limited quantity.  The following restrictions apply:

• Apple authorized resellers will be allowed to list an unlimited number of items per week.
• eBay Top-rated sellers, as well as sellers with a history of selling in the Mobile & Smart Phones category, will be allowed to list up to 8 items per week.
• All sellers meeting our minimum performance standards will be allowed to list 4 items a week.
• All sellers who have confirmed their personal information will be able to list 1 item per week.

In addition, all sellers offering the new Apple iPad Mini and iPad 4 are required to accept PayPal as their only method of payment so you can benefit from PayPal Seller Protection when eligible

Note: Sellers who are having difficulty meeting performance standards may see a reduction in the number of these items allowed to be sold per week.

Regards,
The eBay.ie Team

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From today, sellers in the Fashion category will be able to use Multi Variation Merger to create new multi-variation listings based on their current individual listings.

Multi-variation listings are a key format for Fashion sellers: helping you to reduce costs, save time and boost your sales. By using the new Multi Variation Merger tool, you can keep the Best Match score associated with your most popular individual listing, which will mean increased visibility for your other items that may have performed less strongly in the past. Your new multi-variation listing will also be easier to manage, plus you’ll save money by paying only one insertion fee per Multi-variation listing and not multiple insertion fees for each variation.

Multi Variation Merger helps you merge your individual listings to create a new multi-variation listing quickly and easily using a simple 3-step process.

You can:

1. Select which individual listings to merge.
2. Review and edit your new multi-variation listing.
3. Merge: make your new multi-variation listing available to buyers and end the old individual listings.

Go to My eBay to try Multi Variation Merger.

Find out more about multi-variation listings and how to use Multi Variation Merger. You can also leave us feedback directly from the tool’s page.

Regards
The eBay Team

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Hello,

Just in time for the winter tyre season, a new tyre finder is now available on eBay.co.uk. This new tool makes it easier for buyers to select the right tyres for their vehicles.

Buyers can now enter the width, aspect ratio, diameter, tyre type, manufacturer or speed index and then simply select the right tyres for their vehicle from the 500,000 available on eBay.co.uk.

If you list in the Vehicle Parts & Accessories category, make sure you add item specifics to your tyre listings so your items are displayed in the new finder.

Go to the new eBay.co.uk tyre finder.

Regards, 
The eBay Team

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Due to Hurricane Sandy, deliveries to and from the mid-Atlantic and north-east regions* of the USA and parts of Canada may be disrupted.

If you’re involved in an eBay transaction with a buyer or seller in one of these regions, please note that their ability to communicate or to complete your transaction may be delayed due to these severe weather conditions.

In order to manage buyer expectations, we encourage our sellers to let buyers know when an item is dispatched. We also encourage buyers to be patient, both throughout the transaction and when providing Feedback once your item arrives.

Please monitor your chosen courier’s website for up-to-date delivery information to these affected regions.

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	***Previous update: Potential delays to deliveries to and from the USA and Canada due to Hurricane Sandy***
	30 October, 2012 | 09:16AM GMT Hello, Due to Hurricane Sandy, deliveries to and from the mid-Atlantic and north-east regions* of the USA and parts of Canada may be disrupted. If you’re involved in an eBay transaction with a buyer or seller in one of these regions, please note that their ability to communicate or to complete your transaction may be delayed due to these severe weather conditions. In order to manage buyer expectations, we encourage our sellers to let buyers know when an item is dispatched. We also encourage buyers to be patient, both throughout the transaction and when providing Feedback once your item arrives. Please monitor your chosen courier’s website for up-to-date delivery information to these affected regions. Regards, The eBay.co.uk Team *Virginia, Maryland, Washington DC, Delaware, New Jersey, New York, Pennsylvania, West Virginia, Connecticut, Rhode Island, Massachusetts, Vermont, New Hampshire, Maine.
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	***Original: Potential delays to deliveries to and from the USA and Canada due to Hurricane Sandy***
	30 October, 2012 | 09:11AM GMT Hello, Due to Hurricane Sandy, deliveries to and from the mid-Atlantic and north-east regions* of the USA may be disrupted. If you’re involved in an eBay transaction with a buyer or seller in one of these regions, please note that their ability to communicate or to complete your transaction may be delayed due to these severe weather conditions. In order to manage buyer expectations, we encourage our sellers to let buyers know when an item is dispatched. We also encourage buyers to be patient, both throughout the transaction and when providing Feedback once your item arrives. Please monitor your chosen courier’s website for up-to-date delivery information to these affected regions. Regards, The eBay.co.uk Team
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Hello,

Regards,
The eBay Team

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Hello,

On 7 September 2012, we announced we would be launching a merchandising test above the item description on the view item page.

We would like to inform you that the test was finally not launched last month and has been postponed to begin this week instead.

Regards,
The eBay team

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	***Original: View Item page merchandising***
	07 September, 2012 | 01:15PM BST Hello, Starting from this week, we'll be testing a new merchandising placement above the item description on the view item page. We'll rotate the same, related or similar items from your own inventory or from other sellers. Your items will also appear on the view item pages of other sellers. Pending results from this test, we may decide to introduce this new design permanently. We hope this will inspire buyers to make a purchase based on what others have viewed or bought, improving their shopping experience and helping to increase sales across eBay.co.uk. Regards, The eBay team
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Between 22 and 26 October 2012, business sellers with Basic or Featured Shop subscriptions on eBay.co.uk can create or renew up to 50,000 30-day Fixed Price or Good ‘Til Cancelled listings in an eligible category and pay no insertion fees.*

This promotion applies to:

• New 30 day or Good ‘Til Cancelled listings created between 22 and 26 October 2012.
• 30-day, or Good ‘Til Cancelled listings that are renewed or relisted between 22 and 26 October 2012.  
• Business sellers with Basic or Featured Shop subscriptions only.
• Listings with a price of £0.99 or more, in an eligible category.*

If you’re a business seller with a Basic or Featured Shop subscription, this promotion gives you the opportunity to list up to 50,000 items of your inventory* in time for the upcoming busy sales period.

*Limitations apply. See Terms & Conditions.

Regards,
The eBay.co.uk Team

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Hello,

On 20 and 21 October 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.
To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay.ie Team

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Hello,

On 20 and 21 October 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay.co.uk Team

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Hello,

Regards,
The eBay Team

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We're happy to report that this issue is now resolve. We thank you for your patience

Regards,
The eBay Team

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	***Original: Certain web browsers are unable to upload images using the Quick Sell / Easy Lister / Simple Lister form***
	17 October, 2012 | 03:26PM BST We're aware of a new issue where sellers using the Quick Sell / Easy Lister / Simple Lister selling forms cannot upload images. It's been reported that members are able to select their image, but the popup window appears to remain stuck with “Uploading photo” status. This is affecting members using Internet Explorer 8, Mozilla Firefox 16 and Google Chrome. The current workaround is for sellers to use the Advanced Sell form instead of the Easy Lister / Quick Sell form. The issue has been identified and we're working on a fix for this and will inform you when it is resolved. We thank you for your patience Regards, The eBay Team
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We are happy to confirm this issue has now been resolved. Thank you for your patience.

Regards,
The eBay Team

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	***Original: Issues with uploading images using the Mozilla Firefox 16 web browser ***
	16 October, 2012 | 12:35PM BST We're aware that members using Mozilla Firefox 16 or higher are having issues uploading images to their new listings. The issue has been identified and we're working on a fix for this and will inform you when it is resolved. In the meantime there are a number of workarounds available: If you are using Firefox 16, switch back to an older version. You can also switch to a different browser like Internet Explorer, Chrome, Opera and Safari (for MAC users). Instead of using the "Sell an Item" option use "Sell Similar" from another listing. If you are using the Basic up-loader switch to the Standard up-loader and vice versa. Regards, The eBay Team
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Hello,

eBay is launching the eBay FAST & FREE programme in the UK starting 17th October 2012, having been successful in the US and Australia.

As fast and free delivery is becoming increasingly important to online shoppers, from now onwards it will be easier to identify those listings where a seller offers free postage and an estimated delivery window of 3 working days or less.

The eBay FAST & FREE message will be automatically displayed on the relevant listing whenever the following conditions are met:

1. Both the delivery address and the item are within the UK (with exclusion of the Scilly, Shetland and Hebrides islands).
2. The first postage service offered is free.
3. The estimated delivery date for the free service is 3 working days or less

Learn more about eBay FAST & FREE.

Regards,
The eBay Team

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Great news! Nectar points are now available on eBay.co.uk...

…and to celebrate we’re offering TRIPLE points until 28th October*

Collect TRIPLE POINTS - Until 28th Oct - Start collecting now

We’ve teamed up with our friends at Nectar to bring you some fantastic news – you can now collect Nectar points on eBay.

Here’s how it works:

• Link your eBay &  Nectar accounts and you will automatically collect Nectar points on all eligible purchases*
• If you’re not a Nectar card holder then you can register and start collecting straight away

And if that wasn’t enough, we’re offering TRIPLE Nectar Points on purchases until Sunday 28th October 2012.

Start collecting now >

* Terms and conditions apply for the triple points offer

Regards,
The eBay Team

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Hello,

On 13 and 14 October 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.
To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

On 13 and 14 October 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

Regards,
The eBay Team

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Last month, we announced that we were refreshing the eBay logo to reflect who we are today. Our updated logo symbolises the new eBay and our commitment to connect people to the things they need and love—anytime, anywhere.

Today, you’ll start to see the new eBay marketplaces logo on our global sites and communications. The full integration of the new logo will happen gradually over the coming months.

In the weeks and months ahead, we’ll introduce site-wide enhancements that deliver a cleaner, more contemporary and consistent experience, starting in the U.S. and then rolling out to our international sites. We recognise that our consumers want more personalised shopping experiences tailored to their unique interests.

We’ll let you know of the major new features are scheduled to roll out on eBay’s UK site. If you’d like to check out a preview of some of the potential features we’ll be launching, you can view them at ebay.com/new.

Thank you for contributing to our global community and for helping us deliver world-class experiences to eBay buyers.

Regards
The eBay team

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Hello,

On Saturday 29 and Sunday 30 September 2012 (local UK time), eBay.co.uk registered private sellers who have never listed an item for sale before can make their first 5 listings on eBay.co.uk and pay no fees when listing in an eligible category.

If you have listed items before but not sold them, you will not be eligible for this promotion.
To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Be registered as resident in the UK.

For inspiration on what to sell, check out our eBay House.
*Terms and conditions apply

Regards,

The eBay Team

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Hello,

As previously announced in the Business Seller News – Autumn 2012, Featured First will no longer be visible in search results on eBay.co.uk from later this evening.

Unfortunately, it may still be possible to purchase Featured First when listing an item until the week commencing 10 October. However, as Featured First won’t be visible in search results, we would advise you not to choose this option.

If you inadvertently purchase Featured First during this time, you’ll receive a full fee credit.

We apologise for this inconvenience and thank you for selling on eBay.

Regards
The eBay.co.uk Team

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Hello,

Regards,
The eBay Team

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Hello,

You can now set postage costs and services per country when specifying international postage services for your listings on eBay.co.uk.

International postage rate tables enable sellers to provide item-based postage costs, weight-based postage costs and surcharges for more than 200 countries.

If you offer international postage on your listings, you’ll now be able to easily specify different services or costs for posting items to different countries. For example, sellers can specify different postage costs of £2.00 to Austria, £3.00 to Belarus and £4.00 to Belgium as shown in the screenshot below.  Please check the International postage rates that apply to your items as this will vary depending on the carrier you use, the item size and the item location.

It’s easy to set up international postage rate tables:

1. Go to My eBay, select the Account tab and Site Preferences.
2. Click the Show link on the Postage and packaging preferences to see the Postage rate tables section.
3. Click the Edit link next to the Use postage tables option.
4. On the next page, you can set your domestic and international postage rates.
5. Once you’ve finished, click the Apply button.

Once international postage rate tables have been set up, they can be used any time an item is listed.

Note: You must continue to comply with applicable laws relating to refunds and returns and these may vary in different countries. You must make it clear in your listing if you do not cover the cost of postage of any returned items.

Watch our new video to find out more about using international postage rate tables.

If you use a third-party selling tool, check with your provider to find out when international postage rate tables will be available.

Regards,
The eBay.co.uk Team

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Hello,

On 22 and 23 September 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay.co.uk Team

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Hello,

On 22 and 23 September 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay.ie Team

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Hello,

With the launch of the new Apple iPhone, guidelines are now in place to help meet buyer demand for this highly anticipated device, while also supporting eBay sellers who deliver excellent customer service.

Most sellers will be allowed to list the new Apple iPhone, though in limited quantity.  The following restrictions apply:

• Apple authorized resellers will be allowed to list an unlimited number of items per week.
• eBay Top-rated sellers, as well as sellers with a history of selling in the Mobile & Smart Phones category, will be allowed to list up to 8 items per week.
• All sellers meeting our minimum performance standards will be allowed to list 4 items a week.
• All sellers who have confirmed their personal information will be able to list 1 item per week.

In addition, all sellers offering the new Apple iPhone are required to accept PayPal as their only method of payment so you can benefit from PayPal Seller Protection when eligible

Note: Sellers who are having difficulty meeting performance standards may see a reduction in the number of these items allowed to be sold per week.

Regards,
The eBay.ie Team

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Hello,

Regards,
The eBay Team

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Hello,

Regards,
The eBay Team

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Hello,

With the launch of the new Apple iPhone just round the corner, guidelines are now in place to help meet buyer demand for this highly anticipated device, while also supporting eBay sellers who deliver excellent customer service.

Most sellers will be allowed to list the new Apple iPhone, though in limited quantity.  The following restrictions apply:

• Apple authorized resellers will be allowed to list an unlimited number of items per week.
• eBay Top-rated sellers, as well as sellers with a history of selling in the Mobile & Smart Phones category, will be allowed to list up to 8 items per week.
• All sellers meeting our minimum performance standards will be allowed to list 4 items a week.
• All sellers who have confirmed their personal information will be able to list 1 item per week.

In addition, all sellers offering the new Apple iPhone are required to accept PayPal as their only method of payment so you can benefit from PayPal Seller Protection when eligible.

Note: Sellers who are having difficulty meeting performance standards may see a reduction in the number of these items allowed to be sold per week.

Regards,
The eBay Team

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Hello,

Regards,
The eBay Team

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Hello,

From 1 – 9 September 2012, private sellers who list up to 150 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

From 1 – 9 September 2012, private sellers who list up to 150 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

From 1 – 9 September 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

Regards,
The eBay Team

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Hello,

From 25 – 27 August 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

Regards,
The eBay Team

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Hello,

Regards,
The eBay Team

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Hello,

As we announced on 24 July 2012, we have launched 3 new catalogues: Motherboards, CPUs, and Desktops. Please remember to list your items with a matching product from the eBay catalogue, where available.

Today,15 August 2012, Laptops will also be added to the eBay catalogue.  

For sellers to have time to adjust their listings, we have extended the date by when this should be completed. You’ll now have until 24 September 2012 to match your listings with a product from the eBay catalogue, where available, to avoid your listings being removed and losing sales. The easiest way to do this is by going into the Catalogue Adoption  Tool. This change applies to all categories including: Motherboards, CPUs, Desktops and Laptops.

Regards,
The eBay Team

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Hello,

On 11 and 12 August 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay.co.uk Team

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Hello,

On 11 and 12 August 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay.ie Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 10 August. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 3 August. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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Hello,

To ensure that PayPal continues to offer the best possible products and services to our customers, PayPal will be performing system maintenance on Friday, 3 August from approximately 07:30 am to 07:40 am. During this time, customers (sellers and buyers) may receive an error message that prevents them from logging into or using their PayPal accounts. Once the maintenance is complete, customers will be able to process their payment.

Thank you for your patience while we do this work to improve the reliability and performance of our services.

Regards,
The eBay Team

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Hello,

To ensure that PayPal continues to offer the best possible products and services to our customers, PayPal will be performing system maintenance on 27 July from 7.30 am until 7.40 am. During this time, customers (sellers and buyers) may receive an error message that prevents them from logging into or using their PayPal accounts. Once the maintenance is complete, customers will be able to process their payment.

Thank you for your patience while we do this work to improve the reliability and performance of our services.

Regards,
The eBay Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 27 July. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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If you’re selling items associated with the London 2012 Olympic Games, you should be aware that several Olympic-related items are prohibited for sale according to the laws and guidelines.

You aren’t allowed to sell:

• Olympic tickets
• Olympic travel passes
• Official Olympic uniforms and equipment, for example Games Makers uniforms, for the duration of the London 2012 Olympics and the London 2012 Paralympics.

Please also be aware that several terms and trademarks related to the Olympic Games and London 2012 are protected and can only be used in compliance with legal guidance. Further information on the protected brands and guidelines for their use can be found on the Official London 2012-website

Please make sure that your listings comply with   these guidelines. If not, they may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

Regards,
The eBay Team

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We are aware that some members experienced a problem on Sunday 22 July 2012 with the zero insertion fee promotion for auction-style listings on eBay.ie. The promotion accidentally ended early at midnight on Sunday 22 July 2012.

If your listing was eligible for the weekend’s zero insertion fee for auction-style listings promotion and it was listed on Sunday 22 July 2012 between 00:00:00 and 23:59:59, you may have been incorrectly charged insertion fees.

If this was the case, these insertion fees will be credited to your account. We’re working hard to complete the credits to all affected accounts this week.

Regards
The eBay.ie team

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Hello,

As we enter the second half of 2012, we’re focusing on how we can help you to maximise your eBay sales during the busiest retail sales period ahead.

Highlights in this seller news include improvements to the display of listings in search and to the selling experience. We’re also making it easier to sell internationally, opening up new opportunities to grow your business abroad.

Find details of all the new features below.

INCREASING SELLER PROTECTION

• eBay Buyer Protection: easier to resolve cases and fairer for you

IMPROVING YOUR LISTING VISIBILITY

• Category and item specific changes
• New categories added to the eBay catalogue
• Item condition box for non-new items
• Duplicate listings policy to include auction-style listings with buy it now

SUPPORTING YOUR BUSINESS

• Improvements to multi-variation listings
• New - unit prices automatically calculated and displayed
• Making My Messages more user-friendly
• Motors: comply with new European tyre law
• Checkout comments box now optional
• Featured First no longer available
• Business policies launch postponed

EASIER INTERNATIONAL SELLING

• Easier international selling to grow your business

Regards,
The eBay.ie Team

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Hello,

As we enter the second half of 2012, we’re focusing on how we can help you to maximise your eBay sales during the busiest retail sales period ahead.

Highlights in this seller news include improvements to the display of listings in search and to the selling experience. As previously announced, we’re introducing new measures to protect your business from unreasonable buyer behaviour. We’re also making it easier to sell internationally, opening up new opportunities to grow your business abroad.

Find details of all the new features below.

INCREASING SELLER PROTECTION

• Protecting sellers by making it easier to report a buyer
• eBay Buyer Protection: easier to resolve cases and fairer for you

IMPROVING YOUR LISTING VISIBILITY

• Improved gallery view with larger images
• Category and item specific changes
• New categories added to the eBay catalogue
• Add unique product identifiers to appear in Google Product Search
• Highlighting listings that offer fast, free delivery
• Manufacturer warranty details required in Electronics
• Item condition box for non-new items
• Duplicate listings policy to include auction-style listings with buy it now

SUPPORTING YOUR BUSINESS

• Improvements to multi-variation listings
• New - unit prices automatically calculated and displayed
• Making My Messages more user-friendly
• Motors: comply with new European tyre law
• Checkout comments box now optional
• Featured First no longer available
• Business policies launch postponed

EASIER INTERNATIONAL SELLING

• Easier international selling to grow your business

Regards,
The eBay.co.uk Team

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Hello,

On 21 and 22 July 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

On 21 and 22 July 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 20 July. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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Hello,

In 2012, we announced that parts compatibility (sometimes known as ‘fitment’) is now available on eBay.co.uk in most Vehicle Parts & Accessories categories.

From 10 July 2012, parts compatibility is also available in the following categories:

• Roof Racks (33651)
• Tow Bars (33653)
• Nuts (72257)

Parts compatibility allows sellers to show all the cars that are compatible with a part or accessory in a single listing, helping to save time and money and giving buyers an easy way to find the right parts for their vehicle.

When you assign compatible cars to your listing, buyers will be able to find the parts they’re looking for more quickly, knowing that they’re buying a part that fits their model. This should help result in fewer queries and returns.

You can choose compatible cars from a Master Vehicle List (MVL) of more than 16,000 models. Download a copy of the Master Vehicle List and find out how to create and modify your listings.

Regards,
The eBay Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 13 July. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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We are happy to confirm this issue has been resolved. At this time it is not possible to retroactively leave feedback for the items that should have had feedback automatically left by Selling Manager Pro, however, sellers can use the tool to leave feedback in bulk as a work around and Sellers will have the option to use a stored comment or enter a custom one each time.

We apologise for the inconvenience and thank you for your patience.

Regards,
The eBay Team

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	***Original: Techincal issues with Automated feedback***
	11 July, 2012 | 05:31PM BST Due to a technical issue, some eBay customers may be having difficulty with the Automated Feedback facility on the eBay UK site at this time. We have identified the cause and we’re working to resolve this issue. Sellers can still leave feedback manually via the normal feedback process if required. We’d like to apologise for any inconvenience at this time. Regards, The eBay Team
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As previously announced, from 10 July 2012, the maximum final value fee for both auction-style and fixed price format listings will increase from £40 to £75 for private sellers.

This means that while the 10% final value fee was previously capped at a final sale price of £400, it is now £750.

For example, if you sell an item for under £750, your final value fee will be 10% of that sale price. If your item sells for over £750, you’ll be charged a maximum final value fee of £75.

This change only applies to the final value fee charged after an item is sold. You won’t pay a final value fee if your item does not sell. Insertion fees and optional feature fees remain unchanged.

This change does not apply to Motors listings, property or classifieds.

This change is for private sellers only. Fees for business sellers are unchanged.

Regards,
The eBay Team

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As previously announced, from 10 July 2012, the maximum final value fee for both auction-style and fixed price format listings will increase from €50 to €95 for private sellers.

This means that while the 10% final value fee was previously capped at a final sale price of €500, it is now €950.

For example, if you sell an item for under €950 your final value fee will be 10% of that sale price. If your item sells for over €950, you’ll be charged a maximum final value fee of €95.

This change only applies to the final value fee charged after an item is sold. You won’t pay a final value fee if your item does not sell. Insertion fees and optional feature fees remain unchanged.

This change does not apply to motors listings, property or classifieds.

The change is for private sellers only. Fees for business sellers are unchanged.

Regards,
The eBay.ie Team

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Hello,

On 7 and 8 July 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

On 7 and 8 July 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 6 July. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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Hello,

To ensure that PayPal continues to offer the best possible products and services to our customers, PayPal will be performing system maintenance on 30 June from 7.30 am until 7.40 am. During this time, customers (sellers and buyers) may receive an error message that prevents them from logging into or using their PayPal accounts. Once the maintenance is complete, customers will be able to process their payment.

Thank you for your patience while we do this work to improve the reliability and performance of our services.

Regards,
The eBay team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 29 June. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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Hello,

We've recently been testing a new design of the completed listing page, and we're now ready to introduce this new design permanently, starting from this week.

When a listing has ended, you'll now see an overview of key details about the listing. From there, you can access further details (such as the item description), as well find alternative active listings from the same seller and similar items from other sellers.

Regards,
The eBay team

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	***Original: New design of the Completed listing page on eBay.co.uk***
	13 February, 2012 | 01:24PM GMT Hello, Starting from this week, we will test a new design of the completed listing page. It will feature an overview of key details related to the listings that has ended. From there users will be able to access alternative listings from the same seller, similar items from other sellers and further details of the ended listing itself (item description). Pending results from this test we may decide to introduce this new design permanently. Regards, The eBay team
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In recent weeks, an ongoing customs operation has resulted in longer-than-usual delivery times for imports entering Brazil. We’re contacting both buyers and sellers who may be affected to let them know. If you are involved in an eBay international transaction in this region, please be patient, both throughout the transaction and when providing feedback once your item arrives.

Sellers: to ensure your items pass through customs as quickly as possible, follow these best practices for handling international shipping and customs.

Regards,
The eBay Team

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Hello,

We've recently been running a test where we showed text ads at the bottom of listing pages. Starting from today, we will make this a permanent change.

The text ads are like the ones shown at the bottom of search results pages, and will be shown on listings from private sellers.

Regards,
The eBay Team

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US eBay Top-rated seller programme – tracking requirement date extended

As we announced earlier in the year, the US eBay Top-rated seller programme is going through a number of changes which might affect you if you’re selling on eBay.com.

In addition to meeting the current criteria for eBay Top-rated Seller status, one of the new requirements introduced as part of these changes was for sellers to upload tracking information for >90% of their listings..

We are now extending the time for implementing the tracking upload requirement by one month. From 20 July, sellers aiming for eBay Top-rated seller status in the US will be required to upload tracking within their stated handling time on 90% or more of US transactions.

Other changes previously announced from 1 June mean that only those eBay Top-rated seller listings offering a 14-day or better returns policy with a money-back option and 1-day handling time will qualify for the greatest average boost in visibility for fixed priced listings in Best Match search. The timing for these requirements has not changed.

Currently, in order for eBay to recognise sellers’ returns policies, they need to be entered as a separate field in the listing flow. This field is, at present, only available on the .com site so in order for UK or IE sellers to meet this requirement, listings need to be made directly on the eBay.com site, which we appreciate is not a perfect solution. We’re working on a solution for EU sellers to specify returns policies in a structured way so that they can qualify for  the maximum search boost while still listing from .co.uk or .ie.

What you need to do to qualify for maximum visibility as an eBay Top-rated seller on eBay.com:

• Upload tracking information >90% of your sold items as of July 20.
• List directly onto the .com site to specify your returns policies from June 1.
• List with a 1 day handling time from June 1.

What you need to do to qualify for a boosted visibility as an eBay Top-rated seller on eBay.com:

• Upload tracking information >90% of your sold items as of July 20.
• Meet eTRS requirements

Both of the above groups will retain eBay Top-rated Seller badging.

Evaluation periods for tracking requirement:

• The July evaluation will look at transactions from 1 June to 30 June to determine if you meet the standard.
• The August evaluation will look at the period of 1 June to 31 July. The September evaluation will look at 1 June to 31 August.
• October onwards we will look back at the previous three months

Uploading tracking will be a requirement of the US eBay Top-rated Seller program. From 20 July, if a UK seller cannot meet the 90% tracking requirement their US eBay Top-rated seller status will be at risk. We’re aware of the challenge this presents for EU Sellers in relation to international selling. We’ll be in touch to inform you of any future developments to further clarify this situation.

You can find more information on US eBay Top-rated seller programme on:
eBay US Spring Update 2012: Top-rated Seller program
US Announcement of tracking requirement date extension

Regards,
The eBay Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 22 June. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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On 20 June, we'll be launching a new design for the Seller Performance section of the Seller Dashboard.

The information that's available will be the same, but we hope that the new layout will make it clearer and easier for sellers to keep track of their progress against eBay's seller performance standards.

Regards,
The eBay Team

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Hello,

If you’re selling products associated with this summer’s Olympic Games, please be aware that several terms and trademarks related to the Olympic Games and London 2012 are protected and can only be used in compliance with the according laws and guidelines.

Please ensure that your listings comply with these guidelines. If not, they may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

Further information on the protected marks and guidelines for their use can be found on the Official London 2012-website.

Regards
The eBay Team

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On 15 June, we'll be making some changes to the 'Share' icons that allow you to share eBay items via email, Facebook and Twitter.
We're moving these icons higher up the listing page, and adding a Pinterest icon. (Pinterest users can 'pin' items to their online boards, sharing them with a broad community.)

Social sharing is rapidly becoming a valuable marketing tool, as it can potentially increase selling opportunities through viral sharing and referral traffic. We encourage you to use these 'Share' icons to promote and share great items.

Regards,
The eBay Team

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Hello,

From Saturday 16 to Sunday 17 June 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• List your item(s) with either the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.
  

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,

The eBay Team

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Hello,

From Saturday 16 to Sunday 17  June 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

• Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. (Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.)
• Meet eBay's minimum seller performance standards. Check your Seller Dashboard to see whether your account is eligible.
  

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,

The eBay Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 15 June. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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We’d like to clarify some confusion relating to the announcement below:

• This update only applies to Private Sellers, Business Seller fees remain unchanged.
• The change means that from 10 July 2012 Final Value fees for private sellers will capped at a maximum of £75. This means that should you sell an item for under £750 (as a final price) your final value fee will be 10% of that sale price. If your item sells for over £750 you will be charged a maximum final value fee of £75
• This change only refers to the final value fee imposed after an item is sold. Listing fees remain unchanged.
• This change does not apply to motors listings, property or classifieds.

Regards,
The eBay Team

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	***Original: New final value fee cap for private sellers on eBay.co.uk***
	08 June, 2012 | 10:00AM BST On Tuesday 10 July 2012, the maximum final value fee for private sellers will increase from £40 to £75. This new final value fee cap will only impact listings with a sale price above £400.  This change applies to private sellers and will only affect items which are listed from 10 July 2012 onwards. Fees for business sellers are unchanged. Full details of eBay fees for private sellers can be found here. Regards, The eBay Team
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On Tuesday 10 July 2012, the maximum final value fee for private sellers will increase from €50 to €95. This new final value fee cap will only impact listings with a sale price above €500. 
This change applies to private sellers and will only affect items which are listed from 10 July 2012 onwards. Fees for business sellers are unchanged.

Full details of eBay fees for private sellers can be found here.

Regards,
The eBay Team

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Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 8 June. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team

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Prepare your business for the Olympic Road Network restrictions
Between mid-July and mid-September, the Olympic Road Network (ORN) restrictions will be in effect in London, the surrounding area and in other regions where the games are taking place which could affect your deliveries. There may also be restrictions during the Olympic Torch Relay. To avoid disruptions to your business, we recommend that you plan ahead by monitoring and managing stock levels, so you do not fall short from delayed deliveries.

Keep informed about potential disruptions
Transport for London (TFL) has a useful site which includes a guide for businesses, detailing where potential issues regarding deliveries and collections may occur during the Olympic Games. TFL are also running a series of workshops for freight operators and their customers to help them prepare for potential disruption. Most of the major carriers have information about their plans during this period (see below).

Royal Mail
Parcelforce
Yodel
City Link
MetaPack

Managing buyers’ expectations
If you’re likely to be affected by the road restrictions, we recommend you edit your listings to include a statement that there could be delays in dispatch. For example, ‘Due to road restrictions during the Olympic Games, there may be delays to delivery times. We’ll do our best to keep you informed.’

Delivery times and effect on Detailed Seller Ratings
We don’t want sellers to be unfairly impacted as a result of the disruption to the road network. We will be monitoring Dispatch time Detailed Seller Ratings (DSRs) during this time and if we see a significant increase in the number of low DSRs which can be attributed to the ORN, we will automatically de-score the low DSRs for these transactions at a later date, in advance of your evaluation cycle.

Proposed delivery surcharge
We are aware that a small number of carriers are proposing a surcharge of £1 for deliveries to affected areas. We can confirm that Parcelforce will not be applying this surcharge during the period for labels bought via the eBay / PayPal label flows. As this proposed surcharge is being planned by a small number of carriers we will not be adjusting shipping cost caps during the period and advise sellers to contact their carrier for more information.

Regards,
The eBay Team