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September 2012
***Try eBay for free: Make your first 5 listings on eBay.co.uk for free***

28 September, 2012 | 01:25PM BST

http://pics.ebaystatic.com/aw/pics/s.gifHello,

On Saturday 29 and Sunday 30 September 2012 (local UK time), eBay.co.uk registered private sellers who have never listed an item for sale before can make their first 5 listings on eBay.co.uk and pay no fees when listing in an eligible category.

If you have listed items before but not sold them, you will not be eligible for this promotion.
To be eligible for this promotion, you need to:

For inspiration on what to sell, check out our eBay House.
*Terms and conditions apply

Regards,

The eBay Team


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***Featured First no longer available on eBay.co.uk***

27 September, 2012 | 02:12PM BST

Hello,

As previously announced in the Business Seller News – Autumn 2012, Featured First will no longer be visible in search results on eBay.co.uk from later this evening.

Unfortunately, it may still be possible to purchase Featured First when listing an item until the week commencing 10 October. However, as Featured First won’t be visible in search results, we would advise you not to choose this option.

If you inadvertently purchase Featured First during this time, you’ll receive a full fee credit.

We apologise for this inconvenience and thank you for selling on eBay.

Regards
The eBay.co.uk Team


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***Scheduled maintenance for this week***

27 September, 2012 | 01:13PM BST

Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday, September 28. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team


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***New - use international postage rate tables to specify your postage costs per country***

24 September, 2012 | 10:43AM BST

Hello,

You can now set postage costs and services per country when specifying international postage services for your listings on eBay.co.uk.

International postage rate tables enable sellers to provide item-based postage costs, weight-based postage costs and surcharges for more than 200 countries.

If you offer international postage on your listings, you’ll now be able to easily specify different services or costs for posting items to different countries. For example, sellers can specify different postage costs of £2.00 to Austria, £3.00 to Belarus and £4.00 to Belgium as shown in the screenshot below.  Please check the International postage rates that apply to your items as this will vary depending on the carrier you use, the item size and the item location.


It’s easy to set up international postage rate tables:

1. Go to My eBay, select the Account tab and Site Preferences.
2. Click the Show link on the Postage and packaging preferences to see the Postage rate tables section.
3. Click the Edit link next to the Use postage tables option.
4. On the next page, you can set your domestic and international postage rates.
5. Once you’ve finished, click the Apply button.

Once international postage rate tables have been set up, they can be used any time an item is listed.

Note: You must continue to comply with applicable laws relating to refunds and returns and these may vary in different countries. You must make it clear in your listing if you do not cover the cost of postage of any returned items.

Watch our new video to find out more about using international postage rate tables.

If you use a third-party selling tool, check with your provider to find out when international postage rate tables will be available.

Regards,
The eBay.co.uk Team


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***Zero Insertion Fee for 100 listings on 22 and 23 September on eBay.co.uk***

21 September, 2012 | 10:00AM BST

Hello,

On 22 and 23 September 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from £1.00 or more in an eligible category on eBay.co.uk, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay.co.uk Team


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***Zero Insertion Fee for 100 listings on 22 and 23 September on eBay.ie ***

21 September, 2012 | 10:00AM BST

http://pics.ebaystatic.com/aw/pics/s.gifHello,

On 22 and 23 September 2012, private sellers who list up to 100 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay.ie Team


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***Listing policy clarifications – sales of the new Apple iPhone on eBay.ie***

20 September, 2012 | 04:20PM BST

Hello,

With the launch of the new Apple iPhone, guidelines are now in place to help meet buyer demand for this highly anticipated device, while also supporting eBay sellers who deliver excellent customer service.

Most sellers will be allowed to list the new Apple iPhone, though in limited quantity.  The following restrictions apply:

  • Apple authorized resellers will be allowed to list an unlimited number of items per week.
  • eBay Top-rated sellers, as well as sellers with a history of selling in the Mobile & Smart Phones category, will be allowed to list up to 8 items per week.
  • All sellers meeting our minimum performance standards will be allowed to list 4 items a week.
  • All sellers who have confirmed their personal information will be able to list 1 item per week.

In addition, all sellers offering the new Apple iPhone are required to accept PayPal as their only method of payment so you can benefit from PayPal Seller Protection when eligible

Note: Sellers who are having difficulty meeting performance standards may see a reduction in the number of these items allowed to be sold per week.

Regards,
The eBay.ie Team


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***Scheduled maintenance for this week***

20 September, 2012 | 09:45AM BST

Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 21 September. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team


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***Updated: Announcing a new look for eBay***

13 September, 2012 | 04:38PM BST

The world of commerce is changing and eBay is evolving with it.

Over the past few years we’ve made significant improvements to our global marketplace, offering a cleaner, more contemporary and consistent experience, with innovation that makes buying and selling easier and more enjoyable. We’ve brought more buyers to you. Your inventory is now available to more than 100 million active users around the World. sellers, and growing.

Our business has grown and evolved, and we felt it was time for a change. We‘ve refreshed our logo to reflect who we are today and symbolise our dynamic future. This wasn’t a decision we made lightly. We are proud of our rich history. That’s why our new logo retains core elements, including the typeface and iconic colour palette, representing our diverse global community.


We’re sharing this news with you, because we value how much you contribute to our global community. In mid-October, we will start implementing the new logo across eBay sites Worldwide.


Thank you for the incredible, world-class experiences you bring to eBay buyers. After 17 years, there’s still nothing like eBay.


You can learn more about our new logo and hear from eBay President Devin Wenig here.


Regards,

The eBay Team


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***Original: Announcing a new look for eBay***

13 September, 2012 | 04:13PM BST

The world of commerce is changing and eBay is evolving with it.

Over the past few years we’ve made significant improvements to our global marketplace, offering a cleaner, more contemporary and consistent experience, with innovation that makes buying and selling easier and more enjoyable. We’ve brought more buyers to you. Your inventory is now available to more than 100 million active users around the World. sellers, and growing.

Our business has grown and evolved, and we felt it was time for a change. We‘ve refreshed our logo to reflect who we are today and symbolise our dynamic future. This wasn’t a decision we made lightly. We are proud of our rich history. That’s why our new logo retains core elements, including the typeface and iconic colour palette, representing our diverse global community.


We’re sharing this news with you, because we value how much you contribute to our global community. In mid-October, we will start implementing the new logo across eBay sites Worldwide.


Thank you for the incredible, world-class experiences you bring to eBay buyers. After 17 years, there’s still nothing like eBay.


You can learn more about our new logo and hear from eBay President Devin Wenig here.


Regards,

The eBay Team


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***Scheduled maintenance for this week***

13 September, 2012 | 09:50AM BST

Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 14 September. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team


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***Listing policy clarifications – sales of the new Apple iPhone on eBay.co.uk***

12 September, 2012 | 01:00PM BST

Hello,

With the launch of the new Apple iPhone just round the corner, guidelines are now in place to help meet buyer demand for this highly anticipated device, while also supporting eBay sellers who deliver excellent customer service.

Most sellers will be allowed to list the new Apple iPhone, though in limited quantity.  The following restrictions apply:

  • Apple authorized resellers will be allowed to list an unlimited number of items per week.
  • eBay Top-rated sellers, as well as sellers with a history of selling in the Mobile & Smart Phones category, will be allowed to list up to 8 items per week.
  • All sellers meeting our minimum performance standards will be allowed to list 4 items a week.
  • All sellers who have confirmed their personal information will be able to list 1 item per week.

In addition, all sellers offering the new Apple iPhone are required to accept PayPal as their only method of payment so you can benefit from PayPal Seller Protection when eligible.

Note: Sellers who are having difficulty meeting performance standards may see a reduction in the number of these items allowed to be sold per week.

Regards,
The eBay Team


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***Site issue impacting multi-variation listings ***

07 September, 2012 | 02:27PM BST



We are aware that some sellers have been experiencing issues relating to a limited number of items listed as a multi-variation listing.

The interruption resulted in some listings appearing to not have sufficient inventory. Potential buyers would’ve received an email from eBay stating that the item was out of stock and the order could not be processed and that their payment was refunded immediately by PayPal.

While this issue only affects a small number of sellers we want to let you know that we have identified the technical cause and are working to resolve it within the next 24 hours. In the meantime you can check whether an item has been paid for via your eBay or PayPal seller accounts.

We will be in contact with any sellers that have been impacted by this issue and will be refunding insertion fees for any affected listings.

We apologise for this issue and the inconvenience it may have caused you.

Regards,
The eBay team
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***Scheduled maintenance for this week***

06 September, 2012 | 09:40AM BST

Hello,

The eBay system will be undergoing general maintenance from approximately 7am to 9am on Friday 7 September. During this maintenance period, certain eBay site features may be intermittently unavailable or slow and we apologise in advance for any inconvenience caused.

Regards,
The eBay Team


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***9 days with Zero Insertion Fee for 150 listings on eBay.ie***

03 September, 2012 | 02:03PM BST

Hello,

From 1 – 9 September 2012, private sellers who list up to 150 auction-style listing(s) at a starting price from €1.50 or more in an eligible category on eBay.ie, will not pay an insertion fee*.

To be eligible for this promotion, you need to:

For inspiration on what to sell, check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team


Link to this announcement | Back to top

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