Here’s a reminder of the updates for business sellers we announced in February.

Read through the list below to see what is launching when:

Regards,

The eBay Team

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Hello,

On the 28 and 29 April 2012, private sellers who list up to 100 listing(s) at a starting price from £1.00 or more in an eligible category using the auction format on eBay.co.uk, will not pay an insertion fee*.

Items are eligible for this promotion if they are listed with the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.

Only sellers whose accounts meet eBay’s minimum Seller Performance Standards are eligible for the promotion. Sellers should confirm eligibility by checking their account status on My eBay.

For inspiration on what to sell check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello

On the 28 and 29 April 2012, private sellers who list up to 100 listing(s) at a starting price from €1.50 or more in an eligible category using the auction format on eBay.ie, will not pay an insertion fee*.

Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.

Only sellers whose accounts meet eBay’s minimum Seller Performance Standards are eligible for the promotion. Sellers should confirm eligibility by checking their account status on My eBay.

For inspiration on what to sell check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

We are pleased to announce that the PayPal system maintenance undertaken this morning is now complete.

Buyers and sellers should now be able to successfully process their payments and log into their PayPal accounts.

We apologise for the delays that caused the PayPal outage to be slightly extended.

Regards,
The eBay Team

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	***Previous update: PayPal system maintenance on 20 April on eBay.co.uk and eBay.ie***
	20 April, 2012 | 07:28AM BST Hello, Unfortunately, the PayPal system maintenance being undertaken this morning has overrun. It was due to finish at 7am. As a result, both buyers and sellers may continue receiving an error message that prevents them from logging into or using their PayPal accounts. Once the maintenance is complete, you’ll be able to process your payment. We’ll provide an update when the maintenance has been successfully completed. Thank you for your patience while we carry out this work to improve the reliability and performance of our services. Regards, The eBay Team
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	***Original: PayPal system maintenance on 20 April on eBay.co.uk and eBay.ie***
	19 April, 2012 | 09:34AM BST Hello, To ensure that PayPal continues to offer the best possible products and services to our customers, PayPal will be performing system maintenance on 20 April from 6.00 am until 7.00 am. During this time, customers (sellers and buyers) may receive an error message that prevents them from logging into or using their PayPal accounts. Once the maintenance is complete, customers will be able to process their payment. Thank you for your patience while we do this work to improve the reliability and performance of our services. Regards, The eBay Team
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Royal Mail recently announced price rises for postal services with effect from 30 April 2012. Learn more about Royal Mail’s price increase.

Where Royal Mail have increased the prices of their second-class services beyond the P&P maximum limit allowed, we’ve updated the site and increased this accordingly. Learn more about the updates.

The revised P&P maximum limits are effectively immediately.

Regards,
The eBay Team

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Hello,

On the 14 and 15 April 2012, private sellers who list up to 100 listing(s) at a starting price from €1.50 or more in an eligible category using the auction format on eBay.ie, will not pay an insertion fee*.

Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.

Only sellers whose accounts meet eBay’s minimum Seller Performance Standards are eligible for the promotion. Sellers should confirm eligibility by checking their account status on My eBay.

For inspiration on what to sell check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

On the 14 and 15 April 2012, private sellers who list up to 100 listing(s) at a starting price from £1.00 or more in an eligible category using the auction format on eBay.co.uk, will not pay an insertion fee*.

Items are eligible for this promotion if they are listed with the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.

Only sellers whose accounts meet eBay’s minimum Seller Performance Standards are eligible for the promotion. Sellers should confirm eligibility by checking their account status on My eBay.

For inspiration on what to sell check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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We are happy to confirm this issue has been resolved for all Mobile and App related services. However we advise members on all mobile platforms to restart any eBay applications and clear the cache and cookies for their mobile internet browsers to ensure their device is receiving up to date information.

We apologise for the inconvenience and thank you for your patience.

Regards
The eBay team

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	***Previous update: Site Issue: PayPal checkout issues partially resolved***
	05 April, 2012 | 09:47AM BST We are happy to confirm this issue has been resolved overnight for the main eBay site. Some members using our Mobile services may continue to experience intermittent issues. Please bear with us while we work to resolve these. We apologise for the inconvenience and thank you for your patience. Regards The eBay team
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	***Original: Site Issue: PayPal checkout unavailable***
	04 April, 2012 | 10:50PM BST We are aware that members are currently unable to checkout using PayPal. In addition, there are also some errors and slowness when members are going through checkout with other payment methods. We are working on a resolution for this issue as quickly as possible and will keep you updated Regards and apologies for the inconvenience, The eBay team
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Hello

Starting from April 5 we will be testing exposing Text Ads on item pages for all listings. Similar to Search Results Pages those will appear at the bottom of item pages. Pending results from this test we may decide to launch this feature permanently.

Regards,
The eBay Team

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Hello,

On 6th – 9th April 2012, private sellers who list up to 100 listing(s) at a starting price from £1.00 or more in an eligible category using the auction format on eBay.co.uk, will not pay an insertion fee*.

Items are eligible for this promotion if they are listed with the eBay Mobile applications, Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.

Only sellers whose accounts meet eBay’s minimum Seller Performance Standards are eligible for the promotion. Sellers should confirm eligibility by checking their account status on My eBay.
For inspiration on what to sell check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

On 6th – 9th April 2012, private sellers who list up to 100 listing(s) at a starting price from €1.50 or more in an eligible category using the auction format on eBay.ie, will not pay an insertion fee*.

Items are eligible for this promotion if they are listed with the eBay Quick Sell or Advanced Sell (Sell Your Item) forms. Items listed using professional tools, such as Turbo Lister and Selling Manager Pro, are excluded.

Only sellers whose accounts meet eBay’s minimum Seller Performance Standards are eligible for the promotion. Sellers should confirm eligibility by checking their account status on My eBay.

For inspiration on what to sell check out our eBay House.

*Terms and conditions apply

Regards,
The eBay Team

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Hello,

As part of the ongoing support for sellers, eBay takes proactive action in a number of areas to protect accounts.  

From 3 April (and every month thereafter) we will be sending an update email to sellers that have had action taken on their accounts the email will show:

• The number of negative and neutral feedbacks removed and/or number of low detailed seller ratings (DSRs) removed as a result of proactive reviews by eBay.
• If multiple DSRs from a single buyer have been excluded from review.
• Any resolutions cases removed proactively from the seller’s account
• If the seller performance standard has been protected by the standards grace period

The first email will cover the period from 01 February 2011 to 31 January 2012 and sellers don’t need to do anything. This proactive initiative by eBay is to help protect and support sellers and is taken in line with our existing policies.

We’ll be monitoring accounts on an on-going basis and all sellers affected by any of the above actions will receive an update email monthly.

Please note that some data may differ between this email and the seller dashboard, due to timing differences between the email and updates to your Seller Dashboard.

How do I find out more about your account status?
You can always find information about your account status on your Seller Dashboard or your Seller Performance Report  or by running Detailed Seller Rating Reports.

Regards,
The eBay Team

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We would like to inform members that From 1 April 2012, we’ve expanding the number of categories covered by eBay Buyer Protection, helping to increase confidence in buying on eBay. The following categories have been added:

• Custom made items (delivered within 45 days)
• Airline flight tickets
• Licences
• Anything equivalent to cash (including retail gift cards)
• Gift certificates

Buyers are now able to file a case under the eBay Buyer Protection Policy for items bought in these categories on eBay, and this could affect your seller status. If you have any open cases in these additional categories, try to resolve them now.

Regards
The eBay Team

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