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June 2010
***Updated: Listing policy clarifications : Apple iPhone 4 sales***

28 June, 2010 | 01:19PM BST

Further to our communication on 24 June we are removing the requirement for sellers to accept PayPal as their only method of payment.

With the release of the Apple iPhone 4 on 24 June, guidelines are now in place to help meet buyer demand for this highly-anticipated device, while also promoting eBay sellers who deliver excellent customer service.

Most sellers will be allowed to list an Apple iPhone 4, though in limited quantity. Specifically:

  • Apple authorised resellers will be allowed to list an unlimited number of items per week.
  • eBay Top-rated sellers as well as sellers with a history of selling in the Mobile and Home phones category will be allowed to list up to 8 items per week.

    Note: Sellers who are having difficulty meeting performance standards may see a reduction in the number of these items allowed to be sold per week.

    Regards, The eBay Team

    Regards,
    The eBay Team


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    ***Original: Listing policy clarifications : Apple iPhone 4 sales***

    24 June, 2010 | 05:43PM BST

    With the release of the Apple iPhone 4 on 24 June, guidelines are now in place to help meet buyer demand for this highly-anticipated device, while also promoting eBay sellers who deliver excellent customer service.

    Most sellers will be allowed to list an Apple iPhone 4, though in limited quantity. Specifically:

  • Apple authorised resellers will be allowed to list an unlimited number of items per week.
  • eBay Top-rated sellers as well as sellers with a history of selling in the Mobile and Home phones category will be allowed to list up to 8 items per week.

    In addition, all sellers offering the Apple iPhone 4 are required to accept PayPal as their only method of payment so they can benefit from the PayPal Seller Protection;

    Note: Sellers who are having difficulty meeting performance standards may see a reduction in the number of these items allowed to be sold per week.

    Regards, The eBay Team

    Regards,
    The eBay Team


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  • ***eBay International Market welcomes six more European countries***

    23 June, 2010 | 08:59AM BST

    Approximately 180 million shoppers in Russia, the Czech Republic, Greece, Denmark, Sweden and Norway are now able to use the eBay International Market, a website tailored to local needs and available in each native language.

    Since its launch earlier in 2010, customers from these six countries have bought over five million items from overseas sellers and the number of eBay customers in these markets has increased by nearly 200,000.

    Key benefits for sellers who offer international postage:
  • Increase sales - buyers will be directed to listings on eBay.co.uk that offer international postage
  • Buyers seeking items that are not easily available: typically buyers who shop on the eBay International Market are looking for products that cannot be found locally or are more expensive in their own country especially auto parts, fashion and consumer electronics

    Key benefits for buyers on eBay International Market:
  • Fully translated eBay site – the only things not translated will be seller’s item titles and descriptions.
  • The ability to search for items across eBay’s global inventory, but only see search results from sellers who will post to their location
  • Prices converted into local currency
  • Customer support in the native language

    Buyer & Seller Protection on the eBay International Market:

    PayPal will be the only accepted form of payment on the eBay International Market sites.

    If you want your items to be viewed by buyers from these markets, important things to know are:

  • Only fixed price items will be included
  • You’ll need to offer worldwide postage and specify postage costs;
  • You must be PayPal verified and of course offer PayPal as a payment option.

    See how you can benefit from the eBay International Marketplace in this short video

    Regards,
    The eBay Team


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  • ***Important Changes for Sellers - UK Update June 14th***

    14 June, 2010 | 03:00PM BST


    AB Post SR 10.2 LTS 14 June
    In April we notified you we would be making some important changes for sellers during June. Here you’ll find an update when we expect these changes to become available across the site.


    Initiative

    Progress / Estimated date

    More descriptive values for item condition 

    Launched

    Unpaid item assistant

    Launched

    Protecting sellers from buyers who abuse or misuse the Feedback system 

    Launched

    Ongoing testing & developments on the eBay site

    Launched

    Category changes *

    14 June

    Improved functionality in bulk listing, relisting and sell similar flows 

    15 June

    Auto answers save time

    15 June

    Updates to payment reminder and Selling Manager emails 

    21 June

    Incentives for Sellers’ product photos in catalogues

    2 July

    Opened and seller unresolved cases to be added to seller performance standards in 2010 

    September

    Some additional information on the changes:
    Category Changes
    Category changes will happen from 14th June on eBay.co.uk and eBay.ie in the following sub-categories

    • Computing
    • Consumer Electronics
    • Mobile & Home Phones
    • Photography
    • Vehicle Parts & Accessories / Navigation & GPS
    • Video Games

    In the Toys and Games category we are renaming the Beanies category to Bean Bag Plush
    Retirement of the Local Services Category
    As of June 14th we will no longer be accepting new listings in the Local Services category. All existing listings will appear until their expiry date and after that period the Local services category will be retired. If you wish to place a local service advertisement in the UK feel free to use www.gumtree.co.uk

    Regards,
    The eBay.co.uk Team
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    ***Apple Ipad Launch on eBay UK***

    04 June, 2010 | 12:25PM BST

    Apple has officially launched the iPad in some European countries. Due to the expected demand for this highly anticipated device, eBay will be limiting the amount of iPads unauthorised Apple resellers can list in a 7 day period. The quantity of iPads a member can list depends on their history on the site. In addition to the limit on the number of iPads a member can list, the member will be blocked if they attempt to list in a category other than the specific tablet category- Computer Networking > Tablets.

  • Authorised Apple resellers will be allowed to list an unlimited number of items per week
  • eBay Top-rated sellers will be allowed to list up to 8 items per week.
  • Sellers with a history of selling in the Computing category will be allowed to list up to 8 items per week.

    Regards, The eBay Team

    Regards,
    The eBay Team


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  • ***Free listing day on 6th June on eBay.co.uk and ebay.ie***

    03 June, 2010 | 05:52PM BST

    We’re pleased to announce that on 6th June, to celebrate the start of Summer, private sellers who list item(s) at any starting price in an eligible category using the auction format on eBay.co.uk or ebay.ie, will not pay an insertion fee*.

    For inspiration on what to sell check out our eBay House.

    *Terms and conditions apply.

    IE Terms & Conditions.
    UK Terms & Conditions.

    Regards,
    The eBay Team


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    ***Sellers, grab exclusive deals on delivery services!***

    03 June, 2010 | 01:44PM BST

    For the first time, eBay has secured postage discounts for sellers. We are working with several courier partners and have launched the delivery services hub.

    Some of the postal services featured on the hub are:

    • Letters
    • Packets & Parcels
    • 2-Man/Large Deliveries
    • International, Specialist/Freight
    • Same Day.

    Check the hub regularly as the deals will be changing frequently.

    Regards,
    The eBay Team


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    ***Updated: From 2 June 2010 all private sellers will be limited to 100 free auction-style listings per month***

    02 June, 2010 | 01:31PM BST

    As announced below, we would like to remind private sellers that from June 2nd, any private seller listing directly on eBay.co.uk, with a starting price up to £0.99, and eBay.ie, with a starting price up to €1.49, will be entitled to list up to 100 auction-style listings per month at 0 insertion fee. The 101st listing will be charged the standard insertion fee.

    We would also like to remind affected sellers that should you list an item in one category you will see the zero insertion fee – but if you choose to list in a second category – that second category is charged at standard insertion fees rates whether you’re listing on eBay.co.uk (£0.10, £0.05 for media) or eBay.ie (€0.15, €0.07 for media).

    Regards,
    The eBay Team


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    ***Original: From 2 June 2010 all private sellers will be limited to 100 free auction-style listings per month***

    30 April, 2010 | 12:45PM BST

    In March 2009 we introduced zero insertion fees for private sellers in the UK and Ireland who list items in Auction Style Format with a starting price of £0.99/€1.49 or lower. Since this launch there has been a significant increase in both the number and variety of items listed for sale. This has been welcomed by buyers who are finding great deals and sellers who have seen an overall increase in the number of buyers .

    However, a few sellers have been taking advantage of this pricing to list very large volumes of lower quality goods, creating a poor experience for buyers and other sellers. In order to keep the marketplace in balance, we are introducing a new limit on the number of auction-style listings that do not incur an insertion fee.

    From 2 June 2010, all private sellers listing directly on eBay.co.uk and eBay.ie will be entitled to 100 free auction-style listings per month. Thereafter the listings will incur an insertion fee.

    eBay.co.uk


    Starting price or reserve price

    Insertion fee for the 1st 100 auction-style listings

    Insertion fee from the 101st auction-style listing

    £0.01 - £0.99

    Free

    £0.10

     

    Media (single item)

    £0.01 - £0.99

    Free

    £0.05

    eBay.ie


    Starting price or reserve price

    Insertion fee for the 1st 100 auction-style listings

    Insertion fee from the 101st auction-style listing

    €0.01 - €1.49

    Free

    €0.15

     

    Media (single item)

    €0.01 - €1.49

    Free

    €0.07

    Insertion Fees of auction-style listings starting at more than £0.99 on eBay.co.uk or €1.49 on eBay.ie are not affected by this change. Final Value Fees are also unaffected.

    Business sellers are unaffected by the changes in this announcement. If you normally list more than 100 items per month, registering as a business seller will allow you to benefit from business pricing. In addition, as PowerSeller eligibility thresholds have been lowered recently, you could qualify for Final Value Fees discounts.

    Regards,
    The eBay Team


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