We would like to remind all members that the new unpaid Item process is now in effect.

Sellers can now open an unpaid item case 4 days after the sale takes place. If a buyer still does not pay for an item after a further 4 days, the case can then be closed. At that point, a seller can get a refund of their final value fee and the buyer is no longer able to leave feedback on the transaction.

Buyers are reminded to pay for their items promptly. If buyers are unable to do so, they should contact the seller.

Click here for more information about the new unpaid item process on eBay.co.uk and eBay.ie

Regards

The eBay team

Regards,

The eBay Team