We wanted to provide you with an update on Michael Jackson tickets and let you know that Trading Standards has confirmed that buyers are legally entitled to receive a refund from their seller. Please see press release from Trading Standards for more information.

This means that sellers are legally required to offer full refunds to anyone who bought Michael Jackson tickets.

We also want to remind you that sellers should contact buyers by 17th July and are expected to offer full refunds to their buyers. Please note we will refund all selling fees back to sellers, who issue a full refund to their buyer.

eBay is committed to ensuring that no buyer is left out of pocket as a result of the untimely death of Michael Jackson. As part of this effort, we will be staying in touch with buyers to keep track of whether they are receiving the refunds to which they are legally entitled from their sellers.

Regards,

The eBay Team