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June 2009
***Updated: UPDATE: Extension of pricing promotion ***

26 June, 2009 | 04:45PM BST

We are happy to inform you that the closing date for the promotion listed below has been extended to 30th September

Regards,

The eBay Team


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***Original: 6th April to 30th June: 20% off your Final Value Fees when you offer free P&P on Clothes, Shoes & Accessories, Video games, Technology and DVD categories***

06 April, 2009 | 06:17PM BST

From Monday 6th April 2009 to Tuesday 30th June 2009 owners of an eBay Shop on eBay.co.uk who list item(s) in the following categories: CSA (Clothes, Shoes, & Accessories), Video games, any Technology or DVDs sub-category using the Auction-style or Fixed Price-style format on eBay.co.uk with FREE domestic postage, will receive 20% off their total Final Value Fees per item listed.

*Terms and conditions apply. Click here for further details.

Regards,

The eBay Team


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***Free Listing Day this Thursday eBay.co.uk and eBay.ie ***

23 June, 2009 | 10:26AM BST

On Thursday 25th June, private sellers who list item(s) at any starting price in an eligible category using the Auction-style format on eBay.co.uk and eBay.ie, will not pay an Insertion Fee per listing.

Terms and conditions apply. See full details ebay.co.uk / ebay.ie

Regards,

The eBay Team


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***Easy Returns now available on eBay.co.uk***

23 June, 2009 | 09:53AM BST

We’re pleased to announce that the new eBay Returns flow is now available. If you prefer to use your own returns handling process, you have the option to opt-out of the eBay returns flow by changing your preferences: My eBay > My account > Site preferences > Return preferences

Regards,

The eBay Team


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***Availability of Seller Facing Changes***

17 June, 2009 | 01:43PM BST

We told you back in April that we would be making a series of changes to the site in the week of 15th June. The purpose of this message is to give you an update on when we expect these changes to become available across the site.


Initiative

Date

Time

Free Pictures in Clothing Shoes and Accessories & Home and Garden

16th June

Available now

Smart FAQs

16th June

Available now

Mandatory Dispatch Time

16th June

Available now

Custom Item Specifics

16th June

Available now

Free Postage & Packaging

16th June

Available now

Category Changes

16th June

Available now

Easy Returns

16th June

Delayed

Multi-variation listings

16th June

Available now

Some additional information on the changes:

Free Pictures expanded to Home & Garden categories
We are expanding free picture rollout to the Home & Garden Category as well as Clothing Shoes & Accessories.

UPDATE: Pictures are now free in the Clothes Shoes & Accessories and Home & Garden categories. Please manually select the boxes for the picture services to get them added to your listing. In a few days those boxes will be automatically selected for you when listing in the categories eligible for free pictures.

Easy Returns
In preparation for the launch of the eBay returns flow in mid-June you now have the option to customise the message that is displayed to buyers during the returns process. Please go to My eBay > My account > Return Preferences to do so. You will also have the option to opt-out of the new eBay returns flow at this stage, if you prefer to use your own returns handling process.

UPDATE: Due to some technical issues we took the decision to delay the eBay returns flow until we can guarantee a smooth roll out of the new product. The feature should be available within the next couple of days, and we'll let you know when this happens. Thanks for your patience in the meantime

Mandatory Dispatch Time
UPDATE: All new listings will now be required to include how long you'll take to send the item and a return policy. You’ll have until mid-September to update Good ‘Til Cancelled listings.

Custom Item Specifics
UPDATE: Custom Items Specifics are now available in the Men’s Shoes and Women’s Shoes categories. We will continue introducing Custom Item Specifics in the Clothing, Shoes & Accessories and Home & Garden categories later in July and in most other categories by the end of the year.

Regards,

The eBay Team


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***Updated: Planned schedule for upcoming changes on eBay.ie***

17 June, 2009 | 11:29AM BST

We told you back in May that we would be making a series of changes to the site in the week of 15th June. The purpose of this message is to give you an update on when we expect these changes to become available across the site.

As each change is launched successfully we will update this message to confirm the new functionality is available.

The planned schedule is below:


Initiative

Date

Time

Seller Protection

15th June

Available now

Free Pictures in Clothing Shoes and Accessories & Home and Garden

16th June

Available now

Smart FAQs

16th June

Available now

Mandatory Dispatch Time

16th June

Available now

Custom Item Specifics

16th June

Mid-July

Category Changes

16th June

Available now

Multi-variation listings

15th July

5.00pm

PayPal Restrictions

1st July

12.00am

Some additional information on the changes:

Free Pictures in Clothing, Shoes & Accessories and Home & Garden categories
Pictures are now free in the Clothing, Shoes & Accessories and Home & Garden categories. Please manually select the boxes for the picture services to get them added to your listing. In a few days those boxes will be automatically selected for you when listing in the categories eligible for free pictures.

Multi-variation listings
Multi-variation listings will only be available in the Clothing, Shoes & Accessories category from 15th July and not in selected Home & Garden categories as previously announced.

Mandatory Dispatch Time
All new listings will now be required to include how long you'll take to send the item and a return policy. You’ll have until mid-September to update Good ‘Til Cancelled listings.

Custom Item Specifics
Custom Items Specifics will be available in the Clothing, Shoes & Accessories and Home & Garden categories later in July and in most other categories by the end of the year.

Regards,

The eBay Team


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***Original: Planned schedule for upcoming changes on eBay.ie***

08 June, 2009 | 10:52AM BST

We told you back in May that we would be making a series of changes to the site in the week of 15th June. The purpose of this message is to give you an update on when we expect these changes to become available across the site.

As each change is launched successfully we will update this message to confirm the new functionality is available.

The planned schedule is below:


Initiative

Date

Time

Seller Protection

15th June

12.00am

Free Pictures in Clothing Shoes and Accessories & Home and Garden

16th June

12.00am

Smart FAQs

16th June

5.00pm

Mandatory Dispatch Time

16th June

5.00pm

Custom Item Specifics

16th June

5.00pm

Category Changes 

15th June

8.00pm

Multi-variation listings

15th July

5.00pm

PayPal Restrictions

1st July

12.00am

Some additional information on the changes:

Multi-variation listings

Multi-variation listings will now be introduced to the Clothes, Shoes & Accessories category only and not to selected Home & Garden categories as previously announced.

Category Changes

You can find all details about the affected categories and changes here.

We advise you to check that your listings have a selected “Type” and all other relevant Item specifics. If you have current listings in one of the categories where a new sub-category will be added (Boys’ clothing, Girls’ Clothing, Men’s Accessories, Men’s Clothing, Women’s Accessories & Women’s Clothing) they will be automatically moved into the new relevant leaf category on 15th June 2009 as long as you have selected a “Type”.

Regards,

The eBay Team


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***New look for Selling Manager and Selling Manager Pro summary page***

10 June, 2009 | 10:39AM BST

Later in June, the Selling Manager and Selling Manager Pro summary page will get a new look. All the functionality currently offered on the summary page will be available on the new page and if you have customised the summary page, your customisations will be carried over to the new page

Here’s an overview of the changes:

  • Customisable summary page

    Every section on the new summary page (e.g., Listing activity) has an “Edit” option. This lets you move the sections around, change the colour and customise how your data is displayed.


  • New “Shortcuts" menu

    The Shortcuts menu from My eBay will be added to the Selling Manager and Selling Manager Pro summary page. You can use this section to display the links you use most often.


  • New Account Status section

    Account Status gives you an overview of your account activity on the summary page. (If you would like to see this section, please go to “Page options” in order to select it.)


  • More data in “At a glance”

    In the new summary page, “At a glance” will show your recent sales data from the previous 120 days.


    We hope you will find the new look useful.

    Regards,

    The eBay Team


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  • ***Updated: Planned schedule for upcoming changes on eBay.co.uk***

    09 June, 2009 | 10:41AM BST

    Updating path for Easy Returns:

    Easy Returns

    In preparation for the launch of the eBay returns flow in mid-June you now have the option to customise the message that is displayed to buyers during the returns process. Please go to My eBay > My account > Site Preferences > Return Preferences to do so.

    The returns flow will be launching in mid-June. You will also have the option to opt-out of the new eBay returns flow at this stage, if you prefer to use your own returns handling process.

    Regards,

    The eBay Team


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    ***Original: Planned schedule for upcoming changes on eBay.co.uk***

    08 June, 2009 | 10:52AM BST

    We told you back in April that we would be making a series of changes to the site in the week of 15th June. The purpose of this message is to give you an update on when we expect these changes to become available across the site.

    As each change is launched successfully we will update this message to confirm the new functionality is available.

    The planned schedule is below:


    Initiative

    Date

    Time

    Free Pictures in Clothing Shoes and Accessories & Home and Garden

    16th June

    12.00am

    Smart FAQs

    16th June

    5.00pm

    Mandatory Dispatch Time

    16th June

    5.00pm

    Custom Item Specifics

    16th June

    5.00pm

    Free Postage & Packaging

    16th June

    5.00pm

    Category Changes

    15th June

    8.00pm

    Easy Returns

    16th June

    6.00pm

    Multi-variation listings

    16th June

    6.00pm

    Some additional information on the changes:

    Free Pictures expanded to Home & Garden categories

    We are expanding free picture rollout to the Home & Garden Category as well as Clothing Shoes & Accessories.

    Easy Returns

    In preparation for the launch of the eBay returns flow in mid-June you now have the option to customise the message that is displayed to buyers during the returns process. Please go to My eBay > My account > Return Preferences to do so.

    The returns flow will be launching in mid-June. You will also have the option to opt-out of the new eBay returns flow at this stage, if you prefer to use your own returns handling process.

    Category Changes

    You can find all details about the affected categories and changes here.

    We advise you to check that your listings have a selected “Type” and all other relevant Item specifics. If you have current listings in one of the categories where a new sub-category will be added (Boys’ clothing, Girls’ Clothing, Men’s Accessories, Men’s Clothing, Women’s Accessories & Women’s Clothing) they will be automatically moved into the new relevant leaf category on 15th June 2009 as long as you have selected a “Type”.

    Regards,

    The eBay Team


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    ***Motors half price listing weekend 6th and 7th June on eBay.co.uk and eBay.ie ***

    04 June, 2009 | 10:00AM BST

    List your car or any other vehicle on eBay.co.uk and eBay.ie this weekend and you’ll only pay half the usual price of the insertion fee*. You can list using the Auction-style, Auction-with-Buy It Now, or Buy It Now only listing formats.

    *Terms and conditions apply eBay.co.uk / eBay.ie

    Regards,

    The eBay Team
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    ***Skype voice and chat buttons in listings are being discontinued***

    03 June, 2009 | 10:35AM BST

    eBay is discontinuing Skype voice and chat buttons in listings as of 10th June 2009 in an effort to remove features with limited buyer and seller usage.

    This change does not require any action on your part. We are just notifying you that as of June 10, you will no longer see the Skype voice and chat options when you list new items, they will not be included on the new item page, and they will no longer appear in your existing listings.

    We appreciate your continued commitment to good communications with your customers.

    Regards,
    The eBay Team


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