27 May, 2009 | 10:14AM BST
Buyers feel more confident about buying on eBay and sellers are more likely to see their listings convert to sales when PayPal is offered as a payment method. Through PayPal we can provide protection for buyers and sellers should things go wrong.
Here’s an overview of the upcoming changes that will make it safer and easier for you to buy and sell on eBay.ie.
Increased Buyer and Seller Protection
We're delighted to announce a significant expansion of the protection offered to buyers and sellers when using PayPal on eBay. These improvements will come into effect from June 2009.
Good news for buyers:
Starting in June eBay buyers will receive protection up to the full value of their purchases (including postage) when they pay with PayPal. Terms apply.
Good news for sellers:
Also from June all sellers will be eligible for expanded seller protection against certain claims for fraudulent payments and items not received - regardless of whether they are a PowerSeller or not. Under the terms of the expanded Seller Protection coverage, you will not be required to post to confirmed addresses for eBay transactions. There won't be an annual coverage limit and Seller Protection will cover the 190 countries supported by PayPal for sales made via eBay.
We’ll give you an update on this soon.
Offering PayPal as a payment method
From 1st July 2009 all sellers on eBay.ie will be required to offer PayPal as a payment option on all listings. This will give buyers the confidence that PayPal Buyer Protection is available on every item that they purchase on eBay should something go wrong.
We’ve seen that transactions made using PayPal result in significantly reduced instances of fraud. With every listing on the site offering a traceable, protected payment option buyers will have increased confidence to return to shop with you again.
Sellers will continue to be able to offer other payment methods alongside PayPal, as per eBay’s Accepted Payments Policy. Listings in the Motors Vehicles, Property and Services categories will be exempt from this policy.
Payment Holds for eBay Items
To help ensure every eBay sale results in a satisfied buyer who will return again and again, PayPal is identifying a small percentage of transactions that pose the greatest risk to buyers. From 1st July 2009, PayPal may hold some of these payments to ensure that the transaction is completed to the satisfaction of the buyer.
Thanks for your support in helping to keep eBay.ie a safe place to buy and sell.
Regards,
The eBay Team
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