eBay Shops has always been a great way for sellers to create their own brands on eBay. With new shopfront templates and enhanced search results, the new eBay Shops format is even better - both for Shops sellers and their customers.

Most Shops sellers have chosen to upgrade and are currently benefitting from the new format and from Wednesday, 20th May, we will begin upgrading the rest of eBay Shops automatically. If you haven’t already done so, it’s important that you preview your Shop and opt in beforehand. Just go to My eBay and click “Manage My Shop” in the Account menu.

For most Shops, the transition is seamless and requires no modification by the seller. If your Shop has been significantly customised, you may need to make some changes. So make sure you check now, before the automatic upgrade begins.

For more details, please see our frequently asked questions.

Regards,

The eBay Team

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We told you in February that we would be retiring the old eBay search system in April in the UK (February Announcement).

We wanted to confirm that this retirement will take place on 29th April. After this date the older technology will no longer be available.

Regards,

The eBay Team

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eBay.co.uk Sellers: Spring 2009 Update

We wanted to let you know about some changes that will happen in the week commencing 15th June 2009.

From now on, we’re going to try to give you as much advance notice as possible of changes to eBay that affect your business.  We’re also going to group those changes into two major releases for 2009.

Here’s an overview of the first release for 2009.  You’ll be able to find out more details about each change by clicking the relevant links.

Better listings to drive more sales

• New item page rolling out to all of eBay. Get your listings ready now.

• New eBay product pages shown to more buyers. List using product details from a catalogue.

• New way to list in Buy It Now allows you to offer all variations of one product - e.g. colour and size - in a single low-cost listing.

• Introducing free pictures in the Clothes, Shoes & Accessories categories, and a new webfile upload option. 

Making selling on eBay more efficient

• New Smart FAQ to answer buyers’ top 20 questions before they contact you.

• Easy Returns, a new way for you to manage returns in the Resolution Centre and automatically get your Full Value Fee (FVF) credit.

• Customise item specifics when the available choices don’t apply to your item.

Policy & other changes to selling on eBay

• Introducing free P&P in selected Clothes Shoes & Accessories and Tech categories (accessories only), plus Final Value Fee promotion for Shop owners.

• New, more efficient process for handling disputes.

• Extended deadlines for mandatory specification of dispatch time

• Category changes - find out if your listings are affected.

• Policies relating to multiple-item listings changing.

Regards,

The eBay Team

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