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***Trust & Safety at eBay: Changes to Postage & Packaging policies***

13 October, 2008 | 10:20AM BST

We are committed to making eBay a better place to trade by introducing the following measures:

  • changes to our Postage and Packaging policies on eBay.co.uk
  • making dispute resolution simpler on eBay (UK & IE)
  • ensuring our members can trade in a more secure environment (UK & IE)

We will be elaborating on these points over a series of 3 posts.

 

From 27th January 2009, we’ll be making changes to our Postage and Packaging (P&P) policies on eBay.co.uk. The new requirements include:

  1. The need for sellers to specify a domestic P&P cost on all their listings. Back in spring, we implemented this requirement for new sellers. We are now extending it to all sellers.

  2. The introduction of maximum costs for domestic P&P in the following categories:
    • Books, Comics and Magazines
    • DVD, TV and Film
    • Music
    • Videogames
    • Mobile and Home Phones

  3. All DVD listings are to offer Free P&P for domestic deliveries

These changes will apply to all new listings. Read more about how these changes will affect your listings.

Excessive P&P costs are cited as a major reason for buyers to spend less online. Offering a competitive P&P cost can drive higher sales conversions on eBay. We believe these changes will enable sellers to continue offering the best value on eBay and for us to continue serving you with the largest volume of buyers on the web.

To help sellers add this information to multiple listings at once, we’ve added new functionality which is now available in Selling Manager and Turbo Lister.

Regards,

The eBay Team

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