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***Making eBay Safer and Easier with PayPal***

24 March, 2008 | 09:00AM GMT

Buyers are more confident and likely to buy on eBay, and sellers more likely to see their listings convert into sales, when PayPal is offered as a payment method. It also means we can provide protection for buyers should things go wrong.

We’d now like to update you on a number of changes we’re making that will make it safer and easier to buy and sell on eBay.co.uk.

Offering PayPal as a payment method

Currently, PayPal is offered on about 95% of listings on eBay.co.uk. Starting in late April 2008, we will require all sellers on eBay.co.uk to offer PayPal on their listings.

Transactions made using PayPal result in significant reductions in fraud, and having every listing on the site offer a trackable, protected payment option will boost buyers’ confidence so that they return to shop with you even more.

Sellers will continue to be able to offer other payment methods alongside PayPal, as per eBay’s Accepted Payments Policy. Listings in the Motors Vehicles category will be exempt from this policy..

As an intermediary step, announced in January, we will require sellers to offer PayPal as a payment method in the following cases from 25th March 2008:

1. For all sellers who have a feedback score of less than 100 (regardless of feedback percentage)
2. For all sellers when listing an item in several specific categories

Find out more about offering PayPal on your listings.

Holding Payments

We want buyers to enjoy shopping on eBay, so that they return often to buy from eBay sellers.

To ensure this continues, PayPal is targeting a very small percentage of sellers who pose the greatest risk of driving away buyers by not successfully completing a transaction, and holding their payments until we know that everything in the transaction has gone to plan.

This measure is targeted at a small percentage of sellers and the overwhelming majority of sellers will be unaffected.

Find out more about payment holds and who will be affected.

Finally, we look forward to announcing the details of expanded protection for Powersellers in the coming days.

These changes are part of an ongoing plan to evolve the eBay marketplace, and we thank you for your support in helping ensure buyers and sellers are increasingly protected and confident transacting on the site.

Regards,

The eBay Team

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