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***Clamping Down on Unfair Postage & Packaging Charges: First Phase Now Live***

20 December, 2007 | 10:51AM GMT

We announced a couple of weeks ago that we would be significantly reducing the visibility of listings from sellers with very low Detailed Seller Ratings (DSRs) for postage & packaging.

We are pleased to announce that this change is now live. From now on, all listings from sellers with a DSR for postage and packaging of 3.9 or lower will be displayed at the bottom of search results, below listings from all other sellers.

This affects a tiny minority - roughly 0.5% - of all sellers on the site. All other sellers will be unaffected by this change.

We are introducing this change as a first step towards curbing excessive postage and packaging charges on the site. These excessive charges deter buyers from continuing to make their purchases on eBay, and harm the success of the vast majority of good sellers on the site.

We encourage all sellers to review their DSRs regularly and to ensure that their postage and packaging is fairly priced.

We plan to make further changes to the display of search results to protect buyers during 2008, including extending the use of Detailed Seller Ratings to other areas of concern for buyers, and we will announce these in due course.

Regards,

The eBay Team

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