We wanted to draw your attention to the strike action that is disrupting Royal Mail services. The action being taken is varied and covers a period up to 12 noon on Wednesday 8th August.

Members who are trading around the time of the strike action should bear in mind that payments and items being sent by post are likely to be delayed. If you think that the payment or item you are sending will be affected by the strike, it is advisable to inform the person you are trading with. If you are waiting for payment or delivery of an item, please be patient.

Further information on how postal services will be disrupted is available in Royal Mail’s announcement.

Regards,

The eBay.co.uk Team

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We wanted to let you know that we making some changes to emails.

In particular, we wanted to let you know about the subject lines for the following emails, taking effect soon. Members who use automated systems or email filters to process emails from us are advised to check the changes below and make the necessary adjustments.

• Bid Confirmation:
  The email you receive confirming that you have made a bid on an item.
  
  The subject line for this email will be:
  Your eBay bid is confirmed: ()
  
  Example:
  Your eBay bid is confirmed: Crop jeans unbranded, never worn, size 14 (180101963775)

• Listing Confirmation:
  The email you receive confirming that you have listed an item.
  
  The subject line for this email will be:
  Your eBay listing is confirmed:
  
  Example:
  Your eBay listing is confirmed: Crop jeans unbranded, never worn, size 14

• Favourite Seller Update:
  The email you receive with details of new items from your sellers you have added as ‘favourite sellers’.
  
  The subject line for this email will be:
  New items from your favourite sellers

• Registration Confirmation:
  The email you receive after registering as a member with eBay, asking you to complete your registration.
  
  The subject line for this email will be:
  Please complete your eBay registration

• Daily Selling Status:
  The email you receive summarising your eBay selling activity.
  
  The subject line for this email will be:
  Your eBay Daily Selling Update

• Daily Buying Status:
  The email you receive summarising your eBay buying activity.
  
  The subject line for this email will be:
  Your eBay Daily Buying Update

Other emails will be changing in the next few weeks so please keep checking for announcements.

Regards,

The eBay.co.uk Team

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	***Original: Changes to emails from eBay***
	24 July, 2007 | 11:55AM BST We wanted to let you know that we making some changes to emails. In particular, we wanted to let you know about the subject lines for the following emails, taking effect soon. Members who use automated systems or email filters to process emails from us are advised to check the changes below and make the necessary adjustments. Bid Confirmation: The email you receive confirming that you have made a bid on an item. The subject line for this email will be: Your eBay bid is confirmed: () Example: Your eBay bid is confirmed: Crop jeans unbranded, never worn, size 14 (180101963775) Listing Confirmation: The email you receive confirming that you have listed an item. The subject line for this email will be: Your eBay listing is confirmed: Example: Your eBay listing is confirmed: Crop jeans unbranded, never worn, size 14 Favourite Seller Update: The email you receive with details of new items from your sellers you have added as ‘favourite sellers’. The subject line for this email will be: New items from your favourite sellers Registration Confirmation: The email you receive after registering as a member with eBay, asking you to complete your registration. The subject line for this email will be: Please complete your eBay registration Daily Selling Status: The email you receive summarising your eBay selling activity. The subject line for this email will be: Your eBay Daily Selling Update Daily Buying Status: The email you receive summarising your eBay buying activity. The subject line for this email will be: Your eBay Daily Buying Update Other emails will be changing in the next few weeks so please keep checking for announcements. Regards, The eBay.co.uk Team
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Since the eBay Shops Hub could well be the first time members discover eBay Shops, we’re refreshing it to give it a new look and feel, to help make the most relevant information stand out.

This is the first step of a wider effort to make eBay Shops more exciting and relevant to members visiting the hub. Keep watching for further announcements.

Regards,

The eBay.co.uk Team

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In the next few days, when you click the "Watch this item" link on an item page, instead of the entire page refreshing, it will quickly change to display a confirmation that you're watching the item in My eBay. After this happens, you can get back to the search results page with only one click on your browser's Back button.

This means that you get a quicker confirmation that you're watching an item, and no additional clicks to return to your search results.

Note: the "Back to list of items" link at the top left of the item page will continue to work as before, as an alternative way of getting back to the search results without using the browser Back button.

Regards,

The eBay.co.uk Team

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We thought you’d be interested in our latest initiative to help our users stay safe online.

The Trust & Safety Team at eBay work to ensure eBay.co.uk’s community of users are protected from the potential pitfalls associated with trading online. As part of this work, the team has created two new online safety videos that include top tips on how to buy safely though eBay and how to protect yourself against phishing. The videos are presented by Garreth Griffith, Head of Trust and Safety for eBay.co.uk, and can be watched by visiting the Safety Centre.

We hope that you find the videos helpful and interesting.

Regards,

The eBay.co.uk Team

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We wanted to let you know that we are continuing to investigate the problem with discounts not always being reflected during checkout.

We are working to fix this problem as soon as possible, and thank you for your patience.

Regards,

The eBay.co.uk Team

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	***Original: Discount issues during checkout***
	28 March, 2007 | 04:51PM BST Some members have reported that during checkout, combined postage does not always reflect the discount indicated by the seller, particularly for overseas items. We wanted to let you know that we continue to investigate the problem and are working to complete the fix as soon as possible. Regards, The eBay.co.uk Team
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We wanted to draw your attention to the strike action that will disrupt Royal Mail services on Thursday 12th July and Friday 13th July.

Members who are trading around the time of the strike should bear in mind that payments and items being sent by post are likely to be delayed. If you think that the payment or item you are sending will be affected by the strike, it is advisable to inform the person you are trading with. If you are waiting for payment or delivery of an item, please be patient.

Further information on how postal services will be disrupted is available in Royal Mail’s announcement.

Regards,

The eBay.co.uk Team

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Start low and pay less this Thursday 12th July. If you start your Auction format listing at £14.99 or less and list an item in an eligible category, you will pay a reduced Insertion Fee price of only 10p per item you list!

Sellers who start their Auction format listing at £14.99 or less and list one or more items in an eligible category, will pay a reduced 10 pence Insertion Fee per item they list.

If you have unwanted items to sell then make the most of this promotion and get selling this Thursday!

Terms and conditions apply.

Regards,
The eBay.co.uk Team

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The way that search results are sorted
The number of items shown on each search results page
The total number of items that are matched to a search
The way that postage is displayed on search results pages

These tests are designed to make it easier for buyers to find items on eBay.co.uk.

Regards,
The eBay.co.uk Team

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We’re pleased to announce today’s launch of the final version of the Firefox Companion for eBay, following public testing and significant positive feedback from more than 100,000 members of the eBay community.

The Firefox Companion for eBay offers you a customised browsing experience that lets you stay connected to your trading, watched items and bids on eBay.co.uk by receiving alerts. It includes:

• The eBay Sidebar, which provides quick access and real-time updates on items you have bid on, and that you are selling or watching on eBay.co.uk.
• Status alerts providing important trading notifications and updates, such as when you have been outbid on an item.
• Integrated eBay search allowing you to find, bid and sell with ease on eBay.co.uk.

Download the Firefox Companion for eBay now.

Regards,

The eBay.co.uk Team

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