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***New and Improved Buyer Protection on eBay***

08 May, 2007 | 02:59PM BST

We wanted to let you know about improvements we’re making to buyer protection on eBay.co.uk and eBay.ie.

From June 2007, PayPal will provide £150/€200 of coverage with no processing fee, no minimum purchase price and no seller requirements for all UK / IE buyers who pay with PayPal. This coverage protects buyers for purchases made of certain items which are either not received or for those that are significantly not as described.

Additionally, buyers who use PayPal to purchase items from eligible sellers may be entitled to up to £500/€1000 protection.

Buyers can look in the Meet the Seller, Buy Safely section on item listings to see how each specific listing is covered.

The protection offered by PayPal is an expansion of PayPal Buyer Protection and replaces the eBay Standard Purchase Protection Programme which previously covered most eBay listings for up to £120/€200 minus a £15/€25 processing fee. We’ve responded to community feedback that eBay Standard Purchase Protection wasn’t meeting the community’s needs, so we’ve decided to retire it and just offer simplified purchase protection through PayPal – making coverage on eBay much simpler and more comprehensive.

Find out more about why protection is important and details of our policies along with other useful information about buying with confidence in our Safety Centre.

Regards,

The eBay.co.uk and eBay.ie Teams

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