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December 2006
***Coming Soon: Pre-Filled Item Information in Business, Office & Industrial, Computing, Consumer Electronics, Home & Garden, Mobile & Home Phones and Photography***

21 December, 2006 | 04:01PM GMT


In early January, we will be introducing Pre-Filled Item Information to the following categories:

Business, Office & Industrial > Office Supplies > Fax Machines & Supplies > Fax Machines
Cars, Parts & Vehicles > In-Car Entertainment & GPS > Speakers
Computing > Cables/ Connectors
Computing > Desktop PC Components > CPUs
Computing > Desktop PC Components > Speakers
Computing > Drives/ Storage > Hard Drive Caddies/ Enclosures
Computing > Input Devices > Barcode Scanners
Computing > Networking > Servers
Computing > PDA Accessories
Consumer Electronics > Accessories > Headphones
Consumer Electronics > Gadgets > Calculators
Consumer Electronics > Gadgets > Dictionaries/ Translators
Consumer Electronics > DVD & Home Cinema > Projectors
Consumer Electronics > Home Audio/ Hi Fi > CD Players
Consumer Electronics > Home Audio/ Hi Fi > Systems
Consumer Electronics > Radio Equipment > Walkie Talkies
Home & Garden > Cleaning, Laundry & Vacuuming > Vacuum Cleaners
Home & Garden > Clocks > Clock Radios
Home & Garden > Heating/ Cooling/ Air > Portable Fans
Home & Garden > Kitchen > Small Appliances > Blenders
Home & Garden > Kitchen > Small Appliances > Bread Makers
Home & Garden > Kitchen > Small Appliances > Food Processors
Mobile & Home Phones > Home Phones > Answering Machines
Mobile & Home Phones > Home Phones > Phones
Photography > Digital Camera Accessories

Pre-Filled Item Information is a feature for sellers to add product information such as brand, model, storage capacity, and colour to their listings more easily. The information is presented to buyers with standardised formatting in the item description. The added information and its clear and structured layout help buyers make buying decisions.

Pre-filled item information is already available in DVDs and CDs. To learn more about Pre-Filled Item Information, please see our information page.

Regards,
The eBay.co.uk Team
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***Coming Soon: Item Specifics Feature in the Consumer Electronics, Health & Beauty, Home & Garden, Photography, Sporting Goods and Toys & Games Categories***

21 December, 2006 | 03:55PM GMT


eBay’s Item Specifics feature allows sellers to provide more details when they list an item. Buyers can then search against these item details, as well as using the standard Title Search and Description Search functions, so they can find items quickly and easily.

Where Item Specifics have been introduced, sellers see an increase in sales. Buyers can refine their searches quickly, and Item Descriptions are more detailed and clearly structured.

Sellers can choose whether to include Item Specifics in their listing, and buyers can choose whether or not to use them in search.

The new Item Specifics will appear in the following categories:

Consumer Electronics > Satellite/ Cable/ Freeview
Health & Beauty > Fragrances
Health & Beauty > Hair Care > Hair Straighteners
Home & Garden > Major Appliances > Dishwashers
Home & Garden > Major Appliances > Fridges & Freezers
Home & Garden > Major Appliances > Ovens/ Cookers/ Hobs
Photography > Film Cameras
Sporting Goods > Camping > Tents
Sporting Goods > Exercise & Fitness > Cardiovascular Equipment
Toys & Games > Action Figures

For more information about Item Specifics, please review:

Selecting Item Specifics

Regards,
The eBay.co.uk Team
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***Updated - Parcelforce Worldwide***

20 December, 2006 | 11:52AM GMT


We have been informed by Parcelforce Worldwide that due to unprecedented demand for their parcel services, yesterday was the last date possible for collections and that Parcelforce Worldwide’s exclusive offer to eBay customers has ended.

We apologise for any inconvenience this causes.

Regards,
The eBay.co.uk Team
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***Skype on eBay.co.uk – now in even more categories!***

19 December, 2006 | 10:54AM GMT


You can now add Skype call and chat buttons (or both) to your listings in even more categories on eBay.co.uk. These features are now available in the following additional categories and sub categories:

• Art
• Consumer Electronics: Accessories: Headphones
• Consumer Electronics: DVD & Home Cinema
• Consumer Electronics: Satellite/ Cable/ Freeview
• Consumer Electronics: TV Accessories
• Consumer Electronics: VCRs
• Consumer Electronics: Vintage Electronics
A complete list of all eligible categories and sub categories on eBay.co.uk can be found here.

What is Skype?
Skype is a fun little programme that lets you make unlimited voice and video calls over the internet to other Skype users anywhere in the world for free. Download Skype now.

How to add Skype to your listings:
Sellers:
When you list an item in one of the eligible categories or sub categories on eBay.co.uk, you can add either a Skype chat or call button (or both) to your listings by adding your Skype username. In order for the Skype buttons to show in your listing you must ensure that your Skype name and eBay accounts are linked. Do this by going to my eBay > My Account > Preferences > Member-to-Member Communication Preference; Where you will be able to add your Skype name.

Buyers: Just click on the Skype buttons in the listing, register for Skype (if you haven’t already done so) and then send your message. Remember to introduce yourself as a potential buyer to ensure that the seller knows who you are and will respond immediately.

Learn more about Skype in your listings.

Regards,
The eBay.co.uk Team


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***Updated: Parcelforce Worldwide Promotion***

14 December, 2006 | 02:17PM GMT


Christmas is a very busy and competitive time of year as buyers rush for last minute gifts but it is also a great time to increase sales and profits. We have seen that items listed with Get It Fast may be up to 10% more likely to sell and continue to sell closer to Christmas listed using eBay’s Buy It Now Only (Fixed Price) format and so we’ll be promoting and merchandising Get It Fast items as much as possible in the run up to Christmas.

With that in mind, and as an exclusive offer to UK Sellers, we wanted to let you know that eBay.co.uk has partnered with Parcelforce Worldwide in order to help you extend your sales deep into December.

From just £10.99 for Parcelforce 48 and £11.99 for Parcelforce 24, between the 13th and 21st of December 2006, you can have your items collected from your doorstep and then dispatched anywhere in the UK.

This means you’ll have the confidence to sell late into December as the Christmas rush hots up! But do hurry as there are a limited number of up to 1000 daily consignments available at these fantastic rates.

Terms and Conditions apply, please click here
For further details click here.

Regards,
The eBay.co.uk Team
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***Original: Parcelforce Worldwide Promotion***

12 December, 2006 | 05:22PM GMT


Christmas is a very busy and competitive time of year as buyers rush for last minute gifts but it is also a great time to increase sales and profits. We have seen that items listed with Get It Fast may be up to 10% more likely to sell and continue to sell closer to Christmas listed using eBay’s Buy It Now Only (Fixed Price) format and so we’ll be promoting and merchandising Get It Fast items as much as possible in the run up to Christmas.

With that in mind, and as an exclusive offer to UK Sellers, we wanted to let you know that eBay.co.uk has partnered with Parcelforce Worldwide in order to help you extend your sales deep into December.

From just £10.99 for Parcelforce 48 and £11.99 for Parcelforce 24, between the 13th and 21st of December 2007, you can have your items collected from your doorstep and then dispatched anywhere in the UK.

This means you’ll have the confidence to sell late into December as the Christmas rush hots up! But do hurry as there are a limited number of up to 1000 daily consignments available at these fantastic rates.

Terms and Conditions apply, please click here
For further details click here.

Regards,
The eBay.co.uk Team

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***eBay Groups, Chat & Discussion Boards - Scheduled Maintenance***

14 December, 2006 | 09:19AM GMT


LiveWorld will be doing maintenance on their systems from approximately 07.00 to 09.00 on Friday, December 15th. This means that eBay's Community forums (eBay Groups, Chat boards, Answer Centre, and Discussion boards) may be unavailable or slow during this time. If you are unfamiliar with these areas, we invite you to visit them by clicking "Community" from the eBay navigation bar at the top of any eBay page.

Regards,
The eBay.co.uk Team
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***Scheduled Maintenance: Friday 15th December 2006***

14 December, 2006 | 09:13AM GMT


The eBay system will be undergoing maintenance from about 07:00 to 09:00 GMT on Friday 15th December 2006.

During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay.co.uk and eBay.ie Teams


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***Resale of tickets to Concert for Diana ***

13 December, 2006 | 10:35AM GMT


In view of the unique and commemorative nature of the Concert for Diana event and as a mark of respect for the memory of the late Diana, Princess of Wales, we’ve decided to prohibit the resale of tickets to this event on the site.

Any tickets currently listed will be removed as soon as possible.

Now that the details of the event have been confirmed, we’ll be contacting the charities involved to suggest ways they can further raise money for Diana’s favourite causes through our eBay for Charity programme.

Regards,
The eBay.co.uk Team
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***PayPal Issues***

12 December, 2006 | 09:23PM GMT


Members are currently experiencing errors with some PayPal related aspects of eBay Checkout, such as using the PayPal payment status link in Checkout and generating shipping labels.

We are aware of these issues and working to resolve them as quickly as possible. Thank you for your patience.

Regards,
The eBay.co.uk Team
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***New: December Category Changes***

11 December, 2006 | 08:41AM GMT


We are pleased to announce that we are making a number of category changes during the week beginning 4th December 2006.

The changes are necessary to accommodate the continuing growth of eBay.co.uk and to help buyers and sellers trade more effectively and efficiently. There will be changes made to a number of categories, including:

  • Business, Office & Industrial
  • Consumer Electronics
  • Video Games
Significant changes have been made in the following categories as described below:

Business, Office & Industrial

  • Agriculture/ Farming categories expanded and reorganised.
  • Building Materials & Supplies categories expanded and reorganised.
  • Business Services categories expanded.
  • Electrical & Test Equipment categories expanded and reorganised.
  • Hand Tools categories expanded and reorganised.
  • Industrial Supply/ MRO categories expanded and reorganised.
  • Industrial Tools categories expanded and reorganised.
  • Metalworking/ Milling/ Welding categories expanded and reorganised.
You can now see the new and changed category IDs on the All Categories Page.

We would like to thank all the members who took the time to contribute the thousands of ideas and suggestions that have helped to shape these changes.

Regards,
The eBay.co.uk Team
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***Wednesday 6th & Thursday 7th December - 10p Buy It Now Listing Days***

03 December, 2006 | 08:00PM GMT


List an item using the Buy It Now Only (Fixed Price) format for 10p on the 6th and 7th of December and attract more buyers making instant purchases.

Terms and conditions apply. Click here for full details.

Regards,
The eBay.co.uk Team
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***Skype on eBay – making communication between buyers and sellers easier***

01 December, 2006 | 04:05PM GMT


In July we introduced the option for sellers to add Skype call and chat buttons to their listings in selected categories. It’s been a great way for buyers and sellers to resolve questions quickly and easily. As a result we are expanding this feature to more categories. You can now add Skype to your listings in the following new categories and sub categories:
  • Crafts
  • Everything Else
  • Health & Beauty
  • Home & Garden
  • Photography

The sub categories of:

  • Consumer Electronics > Televisions
  • Wholesale & Job Lots > Antiques & Art
  • Wholesale & Job Lots > Baby
  • Wholesale & Job Lots > Consumer Electronics
  • Wholesale & Job Lots > Pottery, Porcelain & Glass
  • Wholesale & Job Lots > Sports Memorabilia
A complete list of all eligible categories and sub categories can be found here.

What is Skype?
Skype is a fun little program that lets you make unlimited voice and video calls over the internet to other Skype users anywhere in the world for free. Download Skype now.

How to add Skype to your listings
: Sellers: When you list an item in one of the eligible categories or sub categories you can add either a chat or call button (or both) to your listings by adding your Skype username. In order for the Skype buttons to show in your listing you must ensure that your Skype name and eBay accounts are linked. Do this by going to my eBay > My Account > Preferences > Member-to-Member Communication Preference where you will be able to add your Skype name.
Buyers: Just click on the Skype buttons in the listing, register for Skype (if you haven’t already done so) and then send your message. Remember to introduce yourself as a potential buyer to ensure that the seller knows who you are and will respond immediately.

Learn more about Skype in your listings.

Regards,
The eBay.co.uk Team
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***Issues with Selling Manager / Selling Manager Pro***

01 December, 2006 | 03:49PM GMT


Yesterday and earlier today, subscribers to some listing tools including Selling Manager and Selling Manager Pro may have been unable to access their accounts.

This issue has now been resolved.

Thank you for your patience.

Regards,
The eBay.co.uk Team
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