|
|
 |
 |
  October 2006 |
 |
 |
 |
 |
***Updated: Restricted Use of Private Feedback*** |
 |
 |
 |
31 October, 2006 | 06:00PM GMT
 These changes have now been implemented. See below for details.
|
 |
 |
 |
|
|
|
 |
|
|
|
|
 |
|
|
|
|
 |
|
|
 |
 |
***New: Testing New Search Results Pages*** |
 |
 |
 |
18 October, 2006 | 06:14PM BST

During the next few days, we will begin testing a new design for search results pages on eBay.co.uk.
The new pages include more information about items and sellers than is shown on current search results pages, to give potential buyers more information to help them decide which listings to click into.
About the new search results pages
o The vertical space allotted to each listing will be bigger, although the number of listings shown on a search results page will not change
o Price information will be shown in a larger size and in a separate colour, making it easier for buyers to scan through listings to check prices
o Each listing will include an ‘Add to Watch list’ link, allowing buyers to add listings they are interested in to their watch lists immediately, without clicking into the listing itself
o Each listing will include a link called ‘See quick details’, which when a buyer clicks or hovers over it will pop up a window giving further information about postage and payment details for the item
o Buyers will be able to customise the new search results pages to show the information that is most important to them, just as they can with the current search results pages
o You can find out more about these new search results pages, and see what the new design looks like, on our information page
About the test
A small percentage of members, selected at random, will see these new designs on all search results and browse results pages:
o The test will run for several months, during which time we will monitor the effect of the new pages on watching, bidding and buying of items
o During the testing period, we will also listen to your feedback and answer your questions about the test on the Category Chat discussion board
o After the testing period is complete, we will take a decision about whether to launch this new design to the whole of the eBay.co.uk site
Regards,
Richard – Finding Team
eBay.co.uk
|
 |
 |
 |
|
 |
|
|
 |
 |
***Coming Soon: Item Specifics Feature in the Art, Collectables, Home & Garden, Jewellery & Watches, Musical Instruments, Sporting Goods and Toys & Games Categories*** |
 |
 |
 |
15 October, 2006 | 09:11PM BST

eBay’s Item Specifics feature allows sellers to provide more details when they list an item. Buyers can then search against these item details, as well as using the standard Title Search and Description Search functions, so they can find items quickly and easily.
Where Item Specifics have been introduced, sellers see an increase in sales. Buyers can refine their searches quickly, and Item Descriptions are more detailed and clearly structured.
Sellers can choose whether to include Item Specifics in their listing, and buyers can choose whether or not to use them in search.
The new Item Specifics will appear in the following categories:
Art > Canvas/ Giclee Prints
Art > Contemporary Paintings
Art > Drawings
Art > Folk Art
Art > Paintings
Art > Posters
Art > Prints
Art > Sculptures
Collectables > Militaria
Home & Garden > Living Room Furniture > Armchairs
Home & Garden > Living Room Furniture > Sofas
Home & Garden > Living Room Furniture > Suites
Jewellery & Watches > Fine Jewellery > Rings
Jewellery & Watches > Men’s Jewellery > Rings
Musical Instruments > Guitars
Sporting Goods > Cycling > Bike Parts
Toys & Games > Radio-Controlled
For more information about Item Specifics, please refer to our FAQs:
Item Specifics FAQ
Item Specifics Overview
Item Specifics Product Finder
Item Specifics View Item Page Example
Regards,
The eBay.co.uk Team
|
 |
 |
 |
|
 |
 |
 |
***New: October Category Changes*** |
 |
 |
 |
15 October, 2006 | 04:34PM BST

We are pleased to announce that we are making a number of category changes during the week beginning 9th October 2006.
The changes are necessary to accommodate the continuing growth of eBay.co.uk and to help buyers and sellers trade more effectively and efficiently. There will be changes made to a number of categories, including:
Business, Office & Industrial
Collectables
Dolls & Bears
Mobile & Home Phones
Pottery, Porcelain & Glass
Stamps
Toys & Games
Significant changes have been made in the following categories as described below:
Business, Office & Industrial
- Bubble/ Foam Wrap categories reorganised.
Stamps
- Central & South America categories reorganised
By 13th October you will be able to see the new and changed category IDs on the All Categories Page.
We would like to thank all the members who took the time to contribute the thousands of ideas and suggestions that have helped to shape these changes.
Regards,
The eBay.co.uk and eBay.ie Team
|
 |
 |
 |
|
 |
 |
***New: eBay Express is Here!*** |
 |
 |
 |
13 October, 2006 | 12:08PM BST
 Have you checked out eBay Express?
www.ebayexpress.co.uk
eBay Express is the new Shopping site from eBay- buy brand new items instantly and get great service from professional sellers. It has all the choice and fun of eBay combined with a new way of finding the items you want to buy and an easy checkout function.
Choice and Quality
eBay Express has brought thousands of sellers and products together under one roof. You’ll find an amazing array of shops, boutiques, traders, manufacturers, artisans and importers offering you an unmatched choice of brand new, quality products.
High Standards
Every seller on eBay Express is a registered business who has signed up to a special code of conduct committing themselves to high standards. And every eBay Express seller must offer at least a seven-working-day returns policy.
Easy to Use
Whether it’s the latest trend, the coolest gadget, something for the family or a treat for yourself, you’ll find it quickly and easily thanks to eBay Express’s intuitive design and layout. And when you’ve found what you want, pop it in your Shopping Basket and either keep on shopping or check out and pay.
Peace of Mind
eBay Express offers buyer protection to every customer. If you don’t receive your purchase or it’s not what you expected, you’re covered. eBay will refund you the price of the purchase, including postage.
|
 |
 |
 |
|
 |
|
|
 |
 |
***Trust and Safety Update: Take Part in Get Safe Online Week*** |
 |
 |
 |
12 October, 2006 | 09:29PM BST
 Hi there,
Garreth here again, from eBay.co.uk’s Trust and Safety team. I want to tell you all about Get Safe Online week. Get Safe Online is a joint venture involving big industry names such as eBay, HSBC, BT, Microsoft and SecureTrading, SOCA (Serious Organised Crime Agency) and the Government. It’s the UK’s first national internet security awareness campaign aimed at individuals and small businesses.
You can find the website here: www.getsafeonline.org.
Whilst there are obviously risks and potential pitfalls when using the internet, if used safely and securely it’s a fantastic tool for communication, business and pleasure. In fact, if you are informed and your computer is protected there is no reason why everything you do online shouldn’t be safe and trouble-free. And that’s the purpose of the website: it’s an impartial, authoritative and easy-to-understand source of internet safety information. I hope you’ll take a few moments to check it out.
Even if you are busy, please take a few moments to read the ten minute guide.
And don’t forget the 4 basic steps for staying safe online:
S = Spyware- run an anti-spyware program
A = Anti-virus – get anti-virus protection
F = Firewall – have one and ensure it’s turned on
E = Ensure your operating system is updated
Get Safe Online Week Roadshow
Starting today, it’s Get Safe Online week and we’re having a series of events to promote internet safety. This morning, industry leaders, including eBay (UK) Ltd's managing director Doug McCallum, law enforcement experts, government representatives plus other private sector sponsors such as Microsoft, HSBC and BT met to discuss internet safety issues and agreed to work together to promote internet safety.
And the Get Safe Online roadshow will be visiting cities all over Britain this week providing free online safety advice and the opportunity to talk to experts about your concerns. On Saturday, the roadshow will be joining eBay University in Coventry.
The best way of staying safe online is understanding the risks and making sure you and your computer are protected. I hope you’ll take a few moments to visit the Get Safe Online site: www.getsafeonline.org and the blog www.getsafeonlineblog.com.
Regards,
Garreth
eBay.co.uk Trust and Safety Team
|
 |
 |
 |
|
 |
|
|
|
|
 |
|
|
 |
 |
***Selling on Turbo Lister 2.0*** |
 |
 |
 |
02 October, 2006 | 04:44PM BST

Some sellers are currently experiencing difficulties listing an item at £0.99 using Turbo Lister 2.
We sincerely apologise for this inconvenience and appreciate your patience while we work to fix the issue.
Regards,
The eBay.co.uk team
|
 |
 |
 |
|
 |
 |
 |
 |
|