I’m Dan from eBay.co.uk’s Community Relations team. I want to remind you about the changes the Royal Mail will be making from Monday 21st August to the way they calculate prices.

As most of you will already know, Royal Mail will be changing their domestic pricing to take into account not just the weight of items but the size too. You can find out more about these changes on the Royal Mail website: www.royalmail.com/size

We urge everyone, buyers and sellers, to get to know the new system and how it might affect the postage prices you pay on eBay.

With a change like this it’s inevitable that buyers and sellers will be affected. In the event of a problem the best course of action is to communicate with your trading partner and try to resolve it amicably.

We have produced a page with some additional advice and you can find it here: http://pages.ebay.co.uk/royalmail210806/

Cheers,

Dan
Community Relations, eBay.co.uk