Terms and conditions apply. For full details, click here.

Regards,
The eBay.co.uk Team

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You can learn more about EPS in the Picture Services help area

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Under the new policy, sellers will not be allowed to ask buyers to send cash in the post or ask buyers to send payment through instant cash transfer services (non-bank, point-to-point cash transfers) such as Western Union or Moneygram.

If you want to find out more about trading safely on eBay you can find lots of tips in the Safety Centre.

If you would like to know about online safety in general, eBay has teamed up with the Government, banks and other online household names to produce a website and campaign that shows you how to Get Safe Online.

Regards,
The eBay.co.uk Team

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Earlier in the year, we announced a number of changes to eBay’s Feedback that will address some of the key concerns members have about the feedback system (20th September Announcement ). The response from the Community to these changes was very positive and we are pleased to be able to update you on our progress.

1. Requiring new members to complete a tutorial before leaving neutral or negative feedback.
Beginning today, we will be requiring members who have 10 or less feedback to complete a brief tutorial before leaving their first neutral or negative feedback. The tutorial will educate new members about the feedback system as well as ensure that they are aware of the various communication tools available to them prior to leaving feedback for their trading partner.

In addition, we are updating the current page that all members see prior to leaving neutral or negative feedback. The updated page will emphasize the importance of communicating with your trading partner on eBay prior to leaving feedback. It will also urge members to make sure they have given their trading partner enough time to fulfil their obligations.

2. Removing feedback ratings (not comments) left by buyers who don't participate in the Unpaid Item process on eBay for an item.
Beginning today, we will automatically remove feedback ratings left by buyers who do not respond to the Unpaid Item process on eBay. This means the rating (whether positive, neutral or negative) will no longer affect the recipient's feedback score, although the feedback comment itself will remain. An administrative note from eBay will be added to the comment, indicating that the feedback rating was removed because the member did not participate in the Unpaid Item process on eBay. This is a global change and will affect all eBay sites.

The new policy only applies to unpaid item claims filed on or after Monday, December 5th (except for those that were filed on or after December 5th and were closed before the change was fully implemented on December 8th). Eligibility is based on the Unpaid Item filing date, not when the feedback was left.

This change, as well as the other recent enhancements we've made, ensures that the feedback system continues to be a credible measure of trust.

Regards
The eBay Team

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During this maintenance period, certain eBay site features may be intermittently unavailable or slow. The Community Discussion Boards may also be unavailable at this time.

Regards,
The eBay.co.uk and eBay.ie Teams

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This increase came in to effect on 29th September but due to some technical issues, sellers may not have been charged the new fee from that date.

To avoid confusion, we would like to remind you that the correct maximum fee for Multiple Auction Style Item (Dutch) and Fixed Price listings is £3 (€4.50) rather than £2 (€3) and from this week we will be implementing a fix that will ensure that the correct fee is charged to sellers.

You can view the full eBay.co.uk Fees Schedule here.

You can view the full eBay.ie Fees Schedule here.

Regards,
The eBay Team

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	***Original: Clarification of Fees for Multiple Item Listings on eBay.co.uk and eBay.ie***
	05 December, 2005 | 06:00PM GMT As we previously announced (29th August and 29th September 2005) the maximum Insertion Fee for Multiple Auction Style Item (Dutch) and Fixed Price listings is £3 (€4.50 on eBay.ie), increased from £2 (€3 on eBay.ie). You can view the announcements here. This increase came in to effect on 29th September but due to some technical issues, sellers may not have been charged the new fee from that date. To avoid confusion, we would like to remind you that the correct maximum fee for Multiple Auction Style Item (Dutch) and Fixed Price listings is £3 (€4.50) rather than £2 (€3) and from this week we will be implementing a fix that will ensure that the correct fee is charged to sellers. You can view the full eBay.co.uk Fees Schedule here. You can view the full eBay.ie Fees Schedule here. Regards, The eBay Team
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eBay Marketplace Research will help you understand overall listing, selling, and searching trends across the eBay site, and give you the information you need to become a more informed buyer or seller.

Some of the features of eBay Marketplace Research include:

• the ability to analyse key information like the average sale prices, average start prices, and average Buy It Now prices of items

• the ability to explore the top keyword searches on eBay by category and by related keywords

• charts to help you see buying and selling trends in the eBay marketplace

• access to completed items data going back up to 90 days

You can find out more about eBay marketplace Research and subscription fees here.

Regards,
The eBay.co.uk Team

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In particular we strongly recommend that you DO NOT pay by instant cash transfer services (such as Western Union or MoneyGram) or cash because these methods are not secure. You can find out more here and here.

Very soon, we will be banning instant cash transfer services and cash (in most cases) as payment methods on eBay.co.uk. Under the new policy, sellers will not be allowed to ask buyers to send cash in the post or ask buyers to send payment through instant cash transfer services (non-bank, point-to-point cash transfers) such as Western Union or Moneygram.

If you want to find out more about trading safely on eBay you can find lots of tips and advice in our comprehensive Safety Centre.

If you would like to know about online safety in general, eBay has teamed up with the Government, banks and other online household names to produce a website and campaign that shows you how to Get Safe Online.

Regards,
The eBay.co.uk Team

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Another addition is called Reviewer Rankings. Since Reviews & Guides first launched, members have been able to rate reviews by how helpful they are. Those reviews that have been voted most helpful could reach “Top Review” status. Now reviewers themselves will get a special icon according to how often their content is voted helpful. For example, you could get an icon indicating you’re a “Top 25” reviewer, or “Top 1000”.

You can access Reviews & Guides at http://reviews.ebay.co.uk. Members who write Reviews & Guides can find them in My eBay, and can edit them at any time.

For more information about Reviews & Guides, please see our Information page at http://pages.ebay.co.uk/learn_more.html. These features will appear in the week beginning 5th December.

Regards,
The eBay.co.uk Team

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We've selected some of the most popular gifts for Christmas 2005 and they are waiting under our tree to be won by eBay buyers.

Each day, from 1st December to 12th December, we are going to pick one present from our Christmas list to give away as a prize to a lucky eBay.ie buyer, plus two runners up will receive a Skype starter pack.

Terms and conditions apply. Find out more about eBay.ie's Secret Santa Competition.

Regards,
The eBay.ie team

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