13 July, 2005 | 04:46PM BST
Many members of the Community have long asked for a way to only see Feedback of a certain type, such as negative or neutral, when looking at a member’s profile. Some members have said that the ability to filter by different Feedback types will help them make better trading decisions. Others feel that seeing Feedback within context is important and that viewing only negative comments could unfairly obscure all of the positive comments received during the same time.
Many of you will remember that earlier in the year we held a trial for a new feature that allowed members to sort member Feedback by type. You can find out more about the feature and the trial here.
During the 90 day trial we received hundreds of emails, held a Community Workshop and discussed the development with a number of members in person. On top of that we analysed the usage of the feature when it was live on the site to see how the feature affected trading and how members who used it behaved.
Based on the input we received and the information we gathered we have decided to reintroduce this feature permanently on the site. The ability to sort feedback is now live on the site and available for use.
We’re grateful to everyone who took the time to give us their views,
Regards,
The eBay.co.uk and eBay.ie Teams
|
