During this maintenance period, certain eBay site features may be intermittently unavailable or slow. The Community Discussion Boards may also be unavailable at this time.

Regards,
The eBay.co.uk and eBay.ie Teams

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We are pleased to announce that the expansion of My Messages is now complete. Now you’ll be able to confirm whether an email that appears to be from eBay is legitimate, because all account-related messages from eBay will be in your My Messages Inbox.

From a safety perspective, the bottom line is this – if the email affects your eBay account, it's in My Messages. (Please see Rob Chesnut’s Announcement from June 2nd, 2005 for more details.)

In addition, My Messages will now be one of the most convenient and reliable ways to communicate with Customer Support and other eBay members. Soon you’ll start receiving:

• Important account-related messages (e.g. billing invoices, password change notices, and other Trust & Safety messages)
• Customer Support responses
• Member-to-Member communications.

To familiarise yourself with the expansion of My Messages, please read our Frequently Asked Questions and tour.

Regards,
The eBay.co.uk and eBay.ie Teams

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Yesterday, at eBay Live! 2005, Bill Cobb, President of eBay North America, announced a number of changes we will be making to the feedback system later this year. We wanted to let you know what these changes are and also assure you that they will also be coming to eBay.co.uk and eBay.ie in due course.

These changes include:

1. Neutralising feedback left by members who don't participate in issue resolution processes. We believe that members unwilling to participate in processes designed to help resolve issues, such as the Unpaid Item process or the Item Not Received process, shouldn't be able to impact another member's reputation. After this change is implemented, if a member leaves feedback for a transaction and does not participate in these processes, eBay will neutralise their feedback. This means the rating (whether positive or negative) will not affect the recipient's feedback score. While the feedback comment itself will remain, it will include an administrative note from eBay indicating that the feedback doesn't count towards the member's total score.

2. Removing feedback from users who are indefinitely suspended within 90 days of registration. We believe that members who are indefinitely suspended within 90 days of registering on eBay were never truly members of the Community, and so their feedback comments and ratings should not count. We will automatically remove feedback (positive, neutral, and negative) left by such users.

3. Requiring new members to complete a tutorial before leaving neutral or negative feedback. This change will require all new users (members with a feedback score of less than 10) to complete a short tutorial before leaving neutral or negative feedback. We hope that the tutorial will educate new members about the feedback system as well as ensure that they are aware of the various communication tools available to them prior to leaving feedback for their trading partner.

Brian Burke, Senior Marketplace Policy Manager for Feedback has written an article in the July issue of eBay.com’s online newsletter, The Chatter, detailing these upcoming changes and the philosophy and history behind the feedback system. Click here to find out more: Advance Copy of July's Marketplace Safety.

Please stay tuned to the Announcement Board for more updates on these upcoming changes as we get closer to launching.

Regards,
The eBay.co.uk and eBay.ie teams

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During this maintenance period, certain eBay site features may be intermittently unavailable or slow. The Community Discussion Boards may also be unavailable at this time.

Regards,
The eBay.co.uk Team

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Today you have made it very clear to us that our previous decision to allow the sale of LIVE 8 tickets on eBay.co.uk was not one that the vast majority of you agreed with. As a result of this clear signal from the Community we have decided to prohibit the resale of LIVE 8 tickets on the site.

Although the resale of tickets is not illegal, we think that this is absolutely the right thing to do. We have listened to the views you expressed on the discussion boards and in the many emails you have sent to us. We shall be working over the next few hours to remove all LIVE 8 ticket listings from the site.

Thanks for taking the time to contact us and make your views heard,

Regards,

Doug McCallum
Managing Director, eBay (UK) Ltd.
On behalf of the whole eBay.co.uk team

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The latest version has enhancements to allow listing on the new eBay.ie marketplace, with the ability to use Euros as the listing currency and a range of Irish postal services offered as options.

This will give eBay.ie sellers the same bulk listing capabilities enjoyed on other global sites. To learn more about Turbo Lister or to download the eBay.ie version of Turbo Lister please visit http://pages.ebay.ie/turbo_lister/.

Existing Turbo Lister users: The eBay.co.uk version of Turbo Lister now includes Ireland as a specific post-to location for UK sellers who wish to sell to the Republic of Ireland.

• To add Ireland as a post-to location or to add Ireland postage costs to all of your existing inventory, you can use the “Edit Multiple Items” feature from the Turbo Lister Item Inventory view.

• You can also enable Ireland as an additional site supported if you would like to list on the eBay.ie site in addition to your current site. To enable this, select Tools > Options > Seller Options > eBay Sites from within Turbo Lister.

More information about eBay.ie is available at our site overview.

Regards,
The eBay.ie Team

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If eBay represents a significant income for you (or you would like it to) and you are interested in learning how you might scale your sales and improve your efficiency when trading on eBay, you may find it useful to attend this event.

As well as practical marketing tips and tools information, this event will also include a PowerSeller panel session - giving you the opportunity to ask questions of those who have made a real success of their eBay trading. You can also meet and network with other sellers and meet eBay staff.

To find out more about the content of the course and to book a place, click here.

Regards,
The eBay.co.uk Team

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We are allowing the sale of tickets because we believe that people can make up their own minds about what they buy and sell. The reselling of charity concert tickets is not illegal under English law and eBay believes it is a fundamental right for someone to be able to sell something that is theirs whether they paid for it or won it in a competition.

Regards,
The eBay.co.uk Team

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For this reason Saros Research, an independent research company, has been commissioned by eBay to recruit members to participate in usability test.

Over the next few days, you may receive emails asking for your participation in these tests. Should you receive an email from Saros Research rest assured that it is not a spoof or scam email.

Regards,
The eBay.co.uk Team

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Thousands of Irish people are already active buyers and sellers on other eBay sites around the world. This new site will serve their needs even better while still offering the benefits of being part of the World’s Online Marketplace™. eBay Ireland is now available at http://www.ebay.ie.

Some of the benefits for Irish members of the new site include:

• The default listing and display currency will be Euros, so Irish members will not need to make any conversions to see prices in local amounts
• Searching for items available to Irish buyers will be easier, as the site will focus on items where sellers will post to Ireland
• PayPal will be integrated with the new site, enabling fast, easy and secure payments in Euros, Pounds Sterling and other currencies

Current Irish members: To change your site of registration to eBay Ireland, click here and follow the simple instructions. You may also learn about changing your billing currency here. You can continue to use your current eBay user ID and password on eBay.ie and all eBay global sites.

Regards,

The eBay.ie Team

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	***Original: Launch of new eBay.ie Site for Ireland ***
	03 June, 2005 | 11:52AM BST We would like to officially extend a warm welcome to the Irish community as we launch our newest eBay site, eBay.ie! Thousands of Irish people are already active buyers and sellers on other eBay sites around the world. This new site will serve their needs even better while still offering the benefits of being part of the World’s Online Marketplace™. eBay Ireland is now available at http://www.ebay.ie. Some of the benefits for Irish members of the new site include: The default listing and display currency will be Euros, so Irish members will not need to make any conversions to see prices in local amounts Searching for items available to Irish buyers will be easier, as the site will focus on items where sellers will post to Ireland PayPal will be integrated with the new site, enabling fast, easy and secure payments in Euros, Pounds Sterling and other currencies More information about the new site is available at our site overview. Current Irish members: To change your site of registration to eBay Ireland, click here and follow the simple instructions. You may also learn about changing your billing currency here. You can continue to use your current eBay user ID and password on eBay.ie and all eBay global sites. Regards, The eBay.ie Team
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Automotive
- Car Accessories & Tuning
- Motorcycle Parts & Accessories
- Other Vehicles
- Other Vehicle Parts & Accs

Clothes, Shoes and Accessories
- Women’s Clothing - Maternity

Collectables
- Tobacciana/ Smoking
- Trains/ Railway Models
- Transportation

Computing
- Desktop PC Components
- Printer Ink & Cartridges
- Software

DVDs, Film & TV
- DVDs
- Videos: VHS/ PAL (UK)

Home & Garden
- Bedroom

Jewellery & Watches
- Jewellery Boxes & Supplies

Photography
- Darkroom & Developing
- Digital Cameras
- Digital Camera Accessories
- Digital Memory Card Readers
- Film

PPG
- Porcelain
- Pottery

Sporting Goods
- Camping
- Cycling
- Exercise & Fitness
- Football
- Golf
- Hiking
- Running & Athletics
- SCUBA & Snorkelling

Tickets & Travel
- Gift Vouchers
- Travel

Toys & Games
- Diecast & Vehicles
- Party Toys/ Games/ Accessories
- TV & Film Character Toys

Late this week you will be able to see the new and changed category IDs on the All Categories Page.

We would like to thank all the members who took the time to contribute the thousands of ideas and suggestions that have helped to shape these changes.

Regards,
The eBay.co.uk Team

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If eBay represents a significant income for you (or you would like it to) and you are interested in learning how you might scale your sales and improve your efficiency when trading on eBay, you may find it useful to attend this event.

As well as practical marketing tips and tools information, this event will also include a PowerSeller panel session - giving you the opportunity to ask questions of those who have made a real success of their eBay trading. You can also meet and network with other sellers and meet eBay staff.

To find out more about the content of the course and to book a place, click here.

Regards,
The eBay.co.uk

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By now I think the entire eBay community is familiar with the problem of spoof/phishing emails, and I'm sure that many of you have received one or more of these fraudulent messages over the last year. Spoof emails have become a serious problem for banks and major e-commerce sites, and they are a significant threat to e-commerce globally. They are crafted by fraudsters and appear to come from a trusted source, such as your bank, your ISP, or eBay.

They often contain the correct logos and headers that make them seem legitimate and also have a call to action that encourages people to click a link that takes them to a legitimate-looking website where they enter their personal financial information and passwords.

As the sophistication of these emails has increased, it has become evident that we all need help to extract these fraudulent emails from our systems. Over the last year eBay has rolled out one industry-leading product, the eBay Toolbar with Account Guard, that helps protect members from spoof sites by alerting them whenever they are about to go to a spoof eBay or PayPal site. If you don't have the eBay Toolbar, I strongly urge you to go to the eBay Safety Centre and download it today.

But it's clear that we need to do more. That's why I'm particularly happy to announce that eBay will be rolling out one of our most effective measures to combat spoof – the second phase of My Messages (available in My eBay). With the second phase of My Messages, launching in late June, you can trust that important eBay account-related messages you receive in My Messages will be legitimate.

From a safety perspective, the bottom line is this – If the email affects your eBay account, it's in My Messages. If you get an email that looks like it's from eBay about a problem with your account or requests personal information and it's not in My Messages, it's a fake email. Please forward it to spoof@ebay.co.uk.

The initial phase of My Messages, launched earlier this year, has been a read-only Inbox for members to receive information about buying, selling, and other activities and events on eBay. This second phase of My Messages allows for two-way communication with eBay and with other eBay members. Soon you'll start receiving the following in your My Messages Inbox:

• important account-related messages (e.g. billing invoices, password change notice, other Trust & Safety messages),
• Customer Support responses and
• member-to-member communications

This will ensure you never miss an important message because of spam blockers or a full email inbox. Additionally, you will continue to get a copy of these communications to your registered email address.

I hope you will take some time to become familiar with the upcoming changes to My Messages by reading our Frequently Asked Questions and taking the My Messages tour.

Regards,
Rob Chesnut
Senior Vice President, Trust & Safety

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To do so, click here and choose the “Edit” option. You will then be able to select “Delete My Page”.

If you choose to delete your About Me page, you will still be able to create a new page at any time.

About Me pages give you a space to tell other members about yourself, your business or your collections.

Regards,
The eBay.co.uk Team

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Please note that this will not affect My eBay for registered members. Guests will have to register prior to bidding, listing, and accessing all other registration-required features. If they choose to register, their Watched items will be transferred to their fully registered version of My eBay automatically.

For more information about My eBay for Guests, take a look at the Help page and Frequently Asked Questions.

Regards,
The eBay.co.uk Team

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What's Included?
All items listed for sale in Pounds Sterling (GBP) on eBay.co.uk (other than those items or listings excluded below) whether Auction-style, Auction-with-Buy It Now (BIN)* or BIN-only (Fixed Price) on Thursday 2nd June 2005 between 00:00:01 and 23:59:59 BST AND in the any of following categories:

• Automotive > Cars
• Automotive > Classic Cars
• Automotive > Motorcycles
• Automotive > Other Vehicles

Terms and conditions apply. For full details visit the landing page: http://pages.ebay.co.uk/sell/0500602MotorsFLD

Regards,
The eBay.co.uk Team

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We are testing a new approach to finding items and we hope to make relevant search results fast and simple to achieve. We’ll also be providing better ways to narrow search results, allowing buyers to sort by size, colour, type and brand.

If the test suggests that our buyers and sellers are more successful with this approach, we will expand the testing later in the year. Ultimately, we hope to take much of the guesswork out of finding -- both for buyers, who are looking for items, as well as sellers, who today may not be sure what terms and search methods their buyers will be using.

The test will be shown to a random sample of visitors to those categories, as well as any user who chooses to opt in to it. We will be soliciting voluntary feedback from everyone who participates. Click Here for more information, FAQs and to opt-in to the test.

Regards,
The eBay.co.uk Team

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During this maintenance period, certain eBay site features may be intermittently unavailable or slow. The Community Discussion Boards may also be unavailable at this time.

Regards,
The eBay.co.uk Team

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This acquisition offers eBay sellers a new sales channel and access to a new set of buyers. Shopping on Shopping.com will be enhanced by the addition of eBay’s listings to the product selection already available on the site.

Shopping.com also provides consumer-generated product and merchant reviews on Epinions (www.epinions.com). We’ve been hearing from eBay buyers that product reviews would help you make better buying decisions. Epinions is complementary to eBay’s community-driven marketplace; there are currently more than a million consumer product reviews available to Epinions and Shopping.com users.

As you may know, the acquisition is subject to US regulatory and Shopping.com shareholder approvals. We expect our acquisition of Shopping.com to close in the third quarter of 2005. We will work with the Shopping.com team to refine plans as the deal closes and keep you informed.

Regards,
The eBay.co.uk Team

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