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May 2005
***Scheduled Maintenance: Friday 20th May 2005***

18 May, 2005 | 09:33PM BST


The eBay system will be undergoing maintenance from about 07:00 to 09:00 on Friday, 20th May 2005.

During this maintenance period, certain eBay site features may be intermittently unavailable or slow. The Community Discussion Boards may also be unavailable at this time.

Regards,
The eBay.co.uk Team
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***eBay’s Kijiji Acquires Classifieds Website Gumtree.com***

18 May, 2005 | 10:58AM BST


Kijiji, eBay’s international classifieds group, today announced that it has acquired Gumtree (www.gumtree.com), a classifieds website based in London.

The acquisition helps Kijiji expand its global network of websites, and allows Gumtree to further scale its business with the resources and expertise of Kijiji and eBay. Designed to connect people in local communities, Kijiji is a start-up business created by a small team of entrepreneurs inside eBay.

Regards,
The eBay.co.uk Team
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***New: Sign In Messages***

17 May, 2005 | 02:09PM BST


As you may have noticed, since the middle of April we occasionally present a new page following Sign In (similar to PayPal and dependant on your preferences). This allows us to deliver important account alerts to help you keep up to date with your eBay activities.

From time to time we will also use this page to provide helpful information about events and features around the site.

Please look for important announcements and exciting events about eBay on this page.

Regards,
The eBay.co.uk Team
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***Coming soon: New site for eBay Users in Ireland***

16 May, 2005 | 03:16PM BST


We’re very excited to let you know that eBay is planning and developing a new website especially for people living in Ireland. The new eBay.ie site is undergoing final preparations and is expected to be officially launched in June 2005.

We realise that thousands of Irish people are already happily trading on other eBay sites. The new eBay.ie site will offer them, as well as new members, an alternative that is specifically targeted to their needs. It will make it easier for Irish buyers to find items available to them while also helping sellers who want to sell to Irish buyers.

We look forward to officially welcoming and growing the Irish eBay community in the coming months with the launch of eBay.ie.

Regards,
The eBay.ie Team
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***List For Only 5p with Item Specifics on May 19th***

16 May, 2005 | 12:58PM BST


On Thursday 19th May, you’ll be able to list your items for only 5p when you use Item Specifics. Item Specifics brings you more bids and sales by giving buyers all the important details about your item.

Item Specifics is available in 42 categories. Click here to see a list of eligible categories as well as other terms and conditions.

Regards,
The eBay.co.uk team
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***eBay Compilation and Informational Media Policy Change***

13 May, 2005 | 05:39PM BST


As eBay welcomes other sites and global members into its worldwide marketplace, we are working hard to ensure that our policies are consistent across sites and across countries.

As part of this effort, we are making changes to the Compilation and Informational Media Policy on all eBay sites. Effective immediately, we will now require all sellers to list their informational items in the Everything Else > Information Products category on the site they choose to list.

Listings found outside this category will be considered in breach of this policy and those listings will be cancelled. Additionally, sellers who repeatedly breach this policy may be subject to suspension.

You can view the Compilation and Informational Media policy here.

All policies can be viewed here.

Regards,
The eBay.co.uk Team
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***Change to Member to Member Communications***

13 May, 2005 | 10:45AM BST

Due to changes being made by email service providers to combat spam and spoof, eBay will be changing the FROM address of member to member communications (Ask Seller a Question, Contact eBay Member, Reply to Question, etc) to comply with emerging sender authentication standards and ensure delivery of these important messages.

Later this month users receiving member to member communications will notice that the FROM field no longer displays the email address of the other member, and instead displays eBay Member: userid . Should you wish to reply directly to the member via your email programme, the REPLY-TO field will contain the appropriate email address of the member wishing to contact you, as long as the sending member did not choose to hide their email address.

Regards,
The eBay.co.uk Team
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***Scheduled Maintenance: Friday 13th May 2005***

12 May, 2005 | 10:54AM BST

The eBay system will be undergoing maintenance from about 07:00 to 09:00 on Friday, 13th May 2005.

During this maintenance period, certain eBay site features may be intermittently unavailable or slow. The Community Discussion Boards may also be unavailable at this time.

Regards,
The eBay.co.uk Team
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***Coming Soon: Testing a New Way to Find Items on eBay***

11 May, 2005 | 03:03PM BST


As the number of items listed on eBay UK grows, finding the right items is becoming increasingly challenging for buyers.

During the week beginning 23rd May, we will begin testing a new way to find items. The test will last for around one month and will be confined to the Men’s Shoes and Women’s Shoes categories only. The test will be shown to a random sample of visitors to those categories, as well as any user who chooses to opt in to it. We will be soliciting voluntary feedback from everyone who participates. Information and links to the test will be posted in the week of the 23rd May.

Regards,
The eBay.co.uk Team
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***Site Issues Update***

10 May, 2005 | 11:00AM BST


In the early hours of this morning, a primary hosting provider for eBay in the San Francisco Bay Area of California experienced a power outage, and all site functions were temporarily down. eBay has been working with our hosting vendor to fully restore the site. As of 06:10 BST all listings were available to view and bid on, however, some other site functions remained intermittently available. We will work to resolve these remaining issues during the next several hours.

eBay will be issuing credits and listing extensions, per our Outage Policy.

The listings on eBay’s sites around the world sit on 21 complex databases. Today’s outage affected the listings on those databases in two ways:

One group of databases was unavailable from 03:33 BST until 06:10 BST. Since the items in these databases were unavailable for more than 2 hours, eBay will credit all fees associated with these listings. In addition, eBay has extended these listings by 24 hours and added an additional two hours to the credit and extension period.

The second group of databases was unavailable for less than 2 hours, from 03:33 BST until 05 :15 BST. Since these items were unavailable for less than 2 hours, eBay will credit all listing fees associated with these listings, but will not extend the listings. We will also add two hours to the credit period for these listings.

We thank you for your patience, and we apologise for the inconvenience this may have caused. We will provide additional information on this situation later today.

Regards,
The eBay.co.uk Team
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***Site Issues***

10 May, 2005 | 09:35AM BST


eBay experienced a power outage at a principal hosting facility in the Bay Area of California. Some eBay functions and listings are now available, and we are working to fully restore the rest of the site.

We will keep you updated on progress, and we appreciate your patience.

Regards,
The eBay.co.uk Team
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***Category structure improvements coming in Antiques, Business, Office & Industrial, Health & Beauty, Home & Garden and in many other categories ***

09 May, 2005 | 08:53AM BST


We are pleased to announce that we are making a number of category changes during the week beginning 9th May 2005.
The changes are necessary to accommodate the continuing growth of eBay.co.uk and to help buyers and sellers trade more effectively and efficiently.
There will be changes made to a number of categories including category expansion in the following categories:

Antiques & Art
-Silver

Books, Comics, Magazines
-Accessories
- Non-Fiction > Sports

BOI
-Restaurant & Catering

Clothes, Shoes and Accessories
- Boys’ Clothing
-Girls’ Clothing
-Shoe Care
-Wedding

Collectables
-Animation
-Jukeboxes

Consumer Electronics
-Gadgets

Health & Beauty
- Category Expansion through the whole category

Home & Garden
- Cards/ Stationery
- Patio & Barbeque

Mobile & Home Phones
-Bluetooth Accessories
-Home Phones
-Mobile Phone Accessories
-Mobile Phone Cases & Pouches

Sporting Goods
-American Football
-Badminton
-Baseball
-Basketball
-Canoeing & Kayaking
-Football

Sports Memorabilia
- Football Programmes
-Olympic Memorabilia

Toys & Games
- Games

Wholesale & Job Lots
-Business, Office & Industrial
-Clothes, Shoes & Accessories
-Computing

Late this week you will be able to see the new and changed category IDs on the All Categories Page.

We would like to thank all the members who took the time to contribute the thousands of ideas and suggestions that have helped to shape these changes.

Regards,
The eBay.co.uk Team


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***Scheduled Maintenance: Friday 6th May 2005 ***

05 May, 2005 | 03:56PM BST


The eBay system will be undergoing maintenance from about 07:00 to 09:00 on Friday, 6th May 2005.

During this maintenance period, certain eBay site features may be intermittently unavailable or slow. The Community Discussion Boards may also be unavailable at this time.

Regards,
The eBay.co.uk Team
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***eBay.co.uk TV Advertising Campaign ***

04 May, 2005 | 03:18PM BST


From October last year we ran an advertising campaign on television and radio which was successful in bringing over 1 million new users to eBay, increasing the number of people bidding on the site as well as the number of products listed. It also increased people’s understanding of eBay and their trust in it, meaning they are now more open than ever to buying and selling on the site.

We are delighted to announce that in May 2005 eBay.co.uk will be advertising again, this time with the intention of increasing bidding and listing activity by encouraging people to explore categories that they have not before.

eBay.co.uk will be sponsoring over 40 of your favourite satellite/cable television programmes, highlighting the range of products available on the site, everything from Golf Clubs to Cars. The sponsorship will run continuously from 4th May until the end of June, giving people consistent reminders of what they can buy and sell and the benefits of doing so on eBay.co.uk

We know that the categories featured within last year’s advertising campaign saw strong growth and so we expect the same will happen this year. These categories are: Sport & Fitness, Golf, Fishing, Cars, Bikes, Clothing & Accessories, Home, Garden, Baby, DIY, Technology, Collectibles, Entertainment and Music.

If you sell or have a business in these areas, you might want to prepare for the increase in demand from early May.

We hope that you will be as excited about this new campaign as we are. We firmly believe that this exciting investment in building eBay’s brand in the UK will benefit buyers and sellers alike by further developing the vibrancy of the site and driving buyer demand.

Regards,
The eBay.co.uk Team
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