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 March 2005 |
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***Enhancements to Buyer Requirements to Help Sellers Minimise Unpaid Items*** |
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23 March, 2005 | 09:09AM GMT
A few months ago, we introduced a feature called Buyer Requirements, which can be used by sellers who want even more control over who bids on their items. We are pleased to announce the latest enhancements to Buyer Requirements.
We've made it possible for sellers to select the number of their items that a particular buyer can bid on in a 10-day period. The seller will also be asked to specify the Feedback level of the buyers on whom they want to impose this item limit.
For example, a seller might choose to limit buyers with a feedback score of less than 5 to be the high bidder on their auction-style listings. Another seller (for example, a car seller) may not want any buyer to purchase more than one item in 10 days regardless of the buyer's feedback.
As with all Buyer Requirements, the seller can remove the block for a buyer by adding the buyer to the seller's buyer block exemption list. Buyer Requirements help prevent irresponsible bidding, but please do be aware that it may limit the number of bidders on your listing.
As a reminder, Buyer Requirements also enable sellers to block buyers who:
don't have a PayPal account (PayPal account holders have an 80% lower unpaid item rate);
are registered in countries to which the seller has designated he/she will not ship;
have a net negative feedback score (for example, -1 or lower);
have received two Unpaid Item strikes in the previous 30 days.
Sellers can set their Buyer Requirements by clicking on Preferences in My eBay and scrolling to the bottom. For further information on Buyer Requirements click here.
Join us for an Unpaid Item Workshop: eBay.com will be hosting an online Community workshop on Wednesday, March 23rd at 10pm GMT to answer your questions about Buyer Requirements and Unpaid Items.
Kind regards
The eBay.co.uk Team
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***Category structure improvements coming in Antiques & Art, Baby, Business, Office & Industrial, Consumer Electronics, Home & Garden and in many other categories *** |
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08 March, 2005 | 03:20PM GMT
We are pleased to announce that we are making a number of category changes during the week beginning 14th March 2005.
The changes are necessary to accommodate the continuing growth of eBay.co.uk and to help buyers and sellers trade more effectively and efficiently.
There will be changes made to a number of categories including category expansion in the following categories:
Antiques & Art
-Furniture
-Maps
Baby
-Car Seats
-Nursery Furniture
-Feeding
-Nursery Bedding
Books, Comics, Magazines
-Antiquarian > Non-Fiction
- Non-Fiction > Topography/ Local Interest
- Magazines
BOI
-Significant expansion at all levels
Clothes, Shoes and Accessories
- Wedding
-Women’s Clothing > Plus Size
Collectables
-Animals
-Fantasy/ Myth/ Magic
- Holiday/ Seasonal
Consumer Electronics
-Home Audio & HiFi
Home & Garden
- Bathroom
- Cleaning, Laundry & Storage
-DIY Materials & Tools
- Kitchen
- Safety & Security
Jewellery & Watches
-Beads
-Ethnic & Tribal Jewellery
-Fine Jewellery
-Earrings
-Men’s Jewellery
Music
-CDs
-Records
Sporting Goods
-Golf
Tickets & Travel
- Travel > Accessories
Toys & Games
- Action Figures & Accessories
-Beanies
-Educational Toys
-Games
-Model Kits
Wholesale & Job Lots
-Books
-Business, Office & Industrial
-Home & Garden
-Jewellery
In addition some low level brand name categories have been replaced by Item Specifics and these categories will be removed. For example:
Women’s Clothing > Women’s Jeans > Up to Size 6 (24” Waist) > Calvin Klein
This will occur in the following categories:
Women’s Handbags
Women’s Clothing > Casual Tops
Women’s Clothing > Coats & Jackets
Women’s Clothing > Jeans
Late next week you will be able to see the new and changed category IDs on the All Categories Page.
We would like to thank all the members who took the time to contribute the thousands of ideas and suggestions that have helped to shape these changes.
Regards,
The eBay.co.uk Team
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***eBay.co.uk 100K Giveaway*** |
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07 March, 2005 | 08:02PM GMT
What is the eBay 100K Giveaway?
When we ran the Christmas Treasure Hunt, we discovered how much you love competitions. So we reckon it’s time for another one. Over the next few weeks we’ll be giving away £100K worth of prizes to hundreds of buyers and sellers. If you qualify to enter the competition and then answer a question correctly, you could have one of these great prizes coming your way soon. To learn more, go to our promotion page at http://pages.ebay.co.uk/100kgiveaway/.
How do I qualify to enter?
It’s simple. The promotion is split into five promotional periods, and for each period we have chosen special ‘hot categories’. To qualify to enter the competition, you have to have either bought or sold in these categories during the relevant promotional period.
What do I do once I have bought or sold my item?
Once you’ve won or sold your item successfully, go to the competition page and click the red ‘Enter Now’ button. You will then be asked a question, and given four options. Each option has a link going to either a category on the site or a pre-determined search string. Use the listings in the category or search results to answer the question, press submit.
We hope that this will help you explore the hundreds of interesting categories and discover a multitude of treasures that you might never have dreamt are available on eBay.
For example, we might ask you which film an actress has appeared in. The four answer options will link to different categories across the DVD and Video categories. Using the listings in the category, you will be able to work out the answer.
Safety tips
Please remember that eBay will never ask you for any personal details in an email.
Regards,
The eBay.co.uk Team
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***Updated: New Community Hub and Updated Discussion Boards - Now Available*** |
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04 March, 2005 | 06:26PM GMT
We are pleased to announce the new Community Hub and upgraded eBay discussion boards are now available. This new hub will be the home to the information, tools and resources that form the foundation of the eBay Community.
Some of the important resources and tools that now reside here include: Announcements, the Feedback Forum, Workshops and Events, Online Forums (discussion & chat boards, eBay Groups), and The Security Centre.
In addition, as part of this launch, our discussion boards have been updated, per our earlier announcement. To access the new Community Hub and discussion boards, please click on the Community button at the top of any eBay page.
The Community hub was developed after extensive research into how buyers and sellers think about and use the eBay site. We hope it becomes one of your first stops on eBay each day by giving you all the resources you need to stay connected and informed – for business and for fun!
Regards,
The eBay.co.uk Team
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***New: Want It Now is Available on eBay.co.uk*** |
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02 March, 2005 | 11:55AM GMT
In response to a great deal of community feedback and member suggestions we are very excited to announce Want It Now, a new way for members to buy and sell unique, hard-to-find items.
With Want It Now, buyers can now tell sellers exactly what they are looking for when they are unable to find it on the site. Sellers can then browse through these requests to find buyers for their items, as well as get new ideas for what items are in demand.
Buyers: Creating a Want It Now post
When buyers search for an item and receive a low number of results, they will be offered the option of creating a Want It Now post on the Want It Now specialty site. You can also go directly to the Want It Now specialty site from the homepage to create a post. To post to Want It Now, you must have at least 5 feedback or a credit card on file.
Want It Now posts are anonymous, and no identifying information will be displayed.
Sellers: Responding to a Want It Now post
Any member can browse Want It Now posts. If a Want It Now post matches a listing on the site that you know about, you can use the Respond function to alert the buyer. The buyer will receive an anonymous email instructing them how to view the item on the site.
Listing an Item that matches a Want It Now post
Sellers who discover a Want It Now post for an item that they have but haven’t listed will be able to access the Sell Your Item form directly from the Want It Now post. Once the listing is complete, simply click on Respond to send the listing anonymously to the potential buyer (items listed via this method will be available to everyone, exactly like a regular listing on the site).
Want It Now is a great new way to help buyers find what they want and to help sellers find the right buyers.
For more information about Want It Now, please check out our tutorial and Frequently Asked Questions.
To go directly to Want It Now, please click here.
Regards,
The eBay.co.uk Team
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