We have changed the way Detailed Seller Ratings are displayed. Detailed Seller Ratings are the anonymous star ratings that buyers leave for sellers. Currently, the system displays the Detailed Seller Ratings to the nearest ˝ star. Later today, the system will be updated to display Detailed Seller Ratings to the nearest 1/10 (one-tenth) star. We believe this update provides members with more specific information.

The results we’ve seen so far indicate that there is a good take up of the new Feedback features, and no negative impact to bidding and listing. While some members were initially concerned about the changes, we’ve received an increasing number of positive comments, from both buyers and sellers.

The positive results mean that we are extending the new Feedback system to eBay.com and other sites around the world.

We appreciate the input and support we’ve received from our members. These changes help ensure that eBay’s Feedback system continues to be a credible measure of trust in the eBay marketplace.

Regards,
The eBay Singapore team.

	***Original: ***Upcoming Changes to the Feedback System*** ***
	April 26, 2007 | 11:33AM a SGT In early March, we introduced changes to the eBay Feedback system in eight pilot markets worldwide (Australia, Belgium, France, India, Ireland, Italy, Poland and the United Kingdom). During the past eight weeks we have evaluated the adoption rate, the impact on bidding and listing, and overall Community reaction in these markets. Results have been positive. We’re seeing a high adoption rate of the new features in Feedback, and there has been no negative impact to bidding and listing. I’m also pleased that, while some members in these communities were initially concerned about these changes, since the launch we’ve received an increasing number of positive comments, both from buyers and sellers. Based on these results, we’re pleased to announce that we will be launching these added features to the Feedback system on eBay.com and all other sites around the world during the week of April 30th 2007: Detailed Seller Ratings – In addition to the current positive, negative or neutral comment, buyers will be able to rate their sellers on specific aspects of a transaction -- Item Description, Communication, Postage time and Postage & Handling Charges. Scores are based on a conventional 1 to 5 scale, with 1 being the lowest and 5 the being the highest rating. The average score for each rating will be displayed on the seller's Feedback Profile page. Item Title and Price – To give buyers more information while they are evaluating the reputation of a seller, the transaction's item title and selling price will display beneath each Feedback comment on the Feedback Profile page for 90 days. As a reminder, Detailed Seller Ratings and the other changes do not replace the current Feedback system, rather they augment it. This additional information will enable our best sellers to differentiate themselves from other sellers and enable buyers to make more informed decisions prior to purchasing. Here are some additional resources to help you get more information: Overview of the new Feedback profile page Overview of the new “Leave Feedback” flow Frequently Asked Questions about the new Feedback system We appreciate all the input and support we’ve received from our members, whom we know are passionate about Feedback. These changes help ensure that eBay’s Feedback system continues to be a credible measure of trust in the ever growing and changing eBay marketplace. Regards, The eBay Singapore Team