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  May 2007 |
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******Coming Soon – Improvements to Seller Invoices****** |
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May 30, 2007 | 03:23PM a SGT
 Here are some improvements we’re making to seller invoices for you to watch out for.
Additional security for invoice emails
The next invoice email you receive will contain only a text summary of your invoice information, including the amount due and your payment method on file. To see your full invoice details, you’ll need to log in to your eBay account.
Teaching sellers to log into their accounts from a safe URL is an important step in helping members stay safe from malicious links and buttons in spoof emails.
Enhanced reporting
Now you’ll have more flexibility when analysing your invoices. You’ll be able to download your invoice into an easy to view, non-editable, HTML file. You can also download your invoice transaction level details in to a CSV file, enabling you to easily sort and analyse your invoiced transactions using any application that supports the CSV format, such as Microsoft Excel. We’re also adding additional reports, such as new subtotals by fee or item, to help you track the fees you’ve paid.
To check your invoice, go to “My Seller Account” within My eBay and select “View Invoice”.
Regards,
The eBay SingaporeTeam
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*****PayPal Adds More Language Capabilities - Including Simplified Chinese and Expands to 190 Markets***** |
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May 11, 2007 | 10:32AM a SGT
 We are pleased to announce that PayPal has expanded again! Now, more languages and markets are available when you buy and sell using PayPal as your online payment method.
New Languages
PayPal.com has added 3 new languages – including simplified Chinese, Spanish and French. The addition of these new languages will provide Chinese, Spanish, and French speaking community members with the ability to pay for items safely, easily and conveniently in the language of their choice.
Customers using an Internet browser in any of these three languages will be able to choose to view PayPal.com in one of these languages when they first visit PayPal.com. Check out the new feature here
New Markets
Additionally, we are pleased to announce the launch of PayPal in 87 new countries and regions – bringing you even more access to international buyers. Residents in the new markets can now sign up and use PayPal to send money online locally or globally. For a comprehensive list of the new countries, click here.
PayPal’s international presence is now in a total of 190 markets and 17 currencies to help you to trade more efficiently and securely around the world or in your own neighborhood.
Stay tuned for further buyer and seller developments in the coming months!
Regards,
The PayPal Team
About PayPal:
Founded in 1998, PayPal, an eBay company, enables any individual or business with an email address to send and receive payments online securely and easily using a bank account, credit card or stored balance. Because PayPal allows customers to shop online without sharing their financial information with merchants, privacy is built into the service. PayPal has more than 143 million accounts and is available to users in 190 markets around the world. More information about the company can be found at https://www.paypal.com.
Consumer advisory: The PayPal™ payment service is regarded as a stored value facility under Singapore law. PayPal Pte. Ltd., the Holder of the PayPal™ stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions of use carefully.
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***Updated: **Winner Announcement: eBay Live! 2007 Contest– In Search of the Southeast Asian Champion***** |
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May 10, 2007 | 05:29PM a SGT
 We are pleased to announce the winners of the eBay Live!2007 Contest.
Congratulations to the following eBay Sellers:
Tier 1
Winner: b2biconnect_uk
Tier 2
Winner: asiagemgroup
Tier 3
Winner: gemshake
eBay Southeast Asia will be flying the 3 winning sellers to Boston to participate in eBay Live! 2007.
Upon their return, these 3 sellers will be vying for the coveted title of The Southeast Asian Champion. Stay tuned for more on this!
For more information on how winners were chosen, please click here
Please note that Contest Terms & Conditions Apply.
Any decision by eBay on the Winner(s), the Prize or any matter or issue in this Contest is final, and no correspondence in respect thereof will be entertained.
Thank you to all who participated!
Regards
eBay Southeast Asia Team
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***Original:
**eBay Live! 2007 Contest– In Search of the Southeast Asian Champion***** |
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 March 05, 2007 | 06:59PM a SGT

eBay South East Asia will be flying 3 members from the Southeast Asian eBay Community to Boston, Massachusetts to participate in eBay LIVE! 2007.
Taking into consideration the feedback we received from our Community, this year, we have introduced 3 tiers. Participants will be automatically entered into the appropriate tiers upon registration.
Tier 1: Shooting Stars (10,000 > points)
Tier 2: Purple, Red, Green Stars (500 - 9,999 points)
Tier 3: Newbie, Yellow, Blue, Turquoise (0 - 499 points)
See the promotion page for more details. See full terms and conditions .
How does it work?
- Simply register for the eBay Live! 2007 – In Search of the Southeast Asian Champion Contest and you'll receive an email confirming the tier which you have been bucketed into.
- Registration starts today and closes on 31 March, 2007 (23:59:59).
- All eBay registered members with a valid address in any of the following countries are eligible to participate: Singapore, Malaysia, the Philippines, Thailand, Vietnam or Indonesia.
Round Two
- Upon returning from eBay Live! in Boston, the three (3) Winners will compete using the same criteria to via for the title of Southeast Asian Champion.
- The Champion will win a party to celebrate his/her win to be organized by the winner in the country of registration of the Champion.
- The Champion will also win a full scholarship to be an eBay Education Specialist!
It’s that simple. Register before 31 March, 2007 (23:59:59) to be eligible.
Good luck!
Regards,
The eBay Southeast Asia Team
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***Updated: ***Changes to the Feedback System****** |
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May 07, 2007 | 10:28AM a SGT
 We wanted to let you know about an update to the Feedback system, Feedback 2.0, which we introduced in April to eBay.com.sg and other countries.
We have changed the way Detailed Seller Ratings are displayed. Detailed Seller Ratings are the anonymous star ratings that buyers leave for sellers. Currently, the system displays the Detailed Seller Ratings to the nearest ½ star. Later today, the system will be updated to display Detailed Seller Ratings to the nearest 1/10 (one-tenth) star. We believe this update provides members with more specific information.
The results we’ve seen so far indicate that there is a good take up of the new Feedback features, and no negative impact to bidding and listing. While some members were initially concerned about the changes, we’ve received an increasing number of positive comments, from both buyers and sellers.
The positive results mean that we are extending the new Feedback system to eBay.com and other sites around the world.
We appreciate the input and support we’ve received from our members. These changes help ensure that eBay’s Feedback system continues to be a credible measure of trust in the eBay marketplace.
Regards,
The eBay Singapore team.
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***Original:
***Upcoming Changes to the Feedback System*** *** |
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 April 26, 2007 | 11:33AM a SGT
 In early March, we introduced changes to the eBay Feedback system in eight pilot markets worldwide (Australia, Belgium, France, India, Ireland, Italy, Poland and the United Kingdom). During the past eight weeks we have evaluated the adoption rate, the impact on bidding and listing, and overall Community reaction in these markets.
Results have been positive. We’re seeing a high adoption rate of the new features in Feedback, and there has been no negative impact to bidding and listing. I’m also pleased that, while some members in these communities were initially concerned about these changes, since the launch we’ve received an increasing number of positive comments, both from buyers and sellers.
Based on these results, we’re pleased to announce that we will be launching these added features to the Feedback system on eBay.com and all other sites around the world during the week of April 30th 2007:
Detailed Seller Ratings – In addition to the current positive, negative or neutral comment, buyers will be able to rate their sellers on specific aspects of a transaction -- Item Description, Communication, Postage time and Postage & Handling Charges. Scores are based on a conventional 1 to 5 scale, with 1 being the lowest and 5 the being the highest rating. The average score for each rating will be displayed on the seller's Feedback Profile page.
Item Title and Price – To give buyers more information while they are evaluating the reputation of a seller, the transaction's item title and selling price will display beneath each Feedback comment on the Feedback Profile page for 90 days.
As a reminder, Detailed Seller Ratings and the other changes do not replace the current Feedback system, rather they augment it. This additional information will enable our best sellers to differentiate themselves from other sellers and enable buyers to make more informed decisions prior to purchasing.
Here are some additional resources to help you get more information:
Overview of the new Feedback profile page
Overview of the new “Leave Feedback” flow
Frequently Asked Questions about the new Feedback system
We appreciate all the input and support we’ve received from our members, whom we know are passionate about Feedback. These changes help ensure that eBay’s Feedback system continues to be a credible measure of trust in the ever growing and changing eBay marketplace.
Regards,
The eBay Singapore Team
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