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March 07, 2007 | 10:39AM a SGT
eBay has been working on a new project to enhance the current reputation system. Feedback 2.0 adds a new dimension to eBay’s premier online reputation system, allowing buyers to rate transactions based on item description, communication, postage time, and postage & handling charges.
In addition to the current positive, negative or neutral comment, buyers can rate sellers on these specific transaction aspects based on a 1 to 5 scale, with 1 being the lowest and 5 being the highest rating. The average of all ratings is displayed on the seller’s Feedback Profile page.
What’s more, the transaction’s item title and price will be visible below the Feedback comment on the Feedback Profile page for a period of 90 days.
eBay has launched Feedback 2.0 in eight pilot markets, including Australia, Belgium, France, India, Ireland, Italy, Poland and the United Kingdom. If all goes well, Feedback 2.0 may launch in Singapore and globally in April/May this year.
Regards,
The eBay Singapore Team
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