December 28, 2006 | 06:44PM a SGT
On the evening of 26 December, an earthquake off the southern coast of Taiwan damaged several undersea cables shared by international telecommunications companies. This has resulted in widespread disruption to Internet connectivity, hitting Singapore, Malaysia, the Philippines, China, South Korea, Japan, Hong Kong, Taiwan and even Australia.
We understand that local telecom operators are working to resolve the disruptions and re-routing affected Internet traffic through other cables. This will allow for continued, albeit slower, Internet connectivity over the next few days.
If you are involved in a transaction with a member within Asia, particularly around the Southeast Asia region, we encourage you to be patient with these members who may be unable to process payments and access the Internet due to Internet connection disruption. If you are concerned about a purchase or sale, open the channels of communication with your buyer or seller in the first instance. Do bear in mind that it may take some time for them to respond to your e-mails.
We appreciate your understanding and seek your patience as telecommunication traffic gets restored.
The eBay Singapore Team