In the coming months, eBay will be proactively looking for listings that are in violation of our policy, and we'll be following up on member reports.

The policy outlines the types of charges sellers may pass on to the buyer in the form of postage and handling. They also provide guidelines that international sellers can use to make sure their listings are in compliance with the policy. Simply stated, international sellers can feel confident they are in compliance by charging actual postage fees plus actual costs for packaging materials.

Sincerely
The eBay Southeast Asia Team

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** Winner of Volkswagen New Beetle “Guess the number of balls” contest**

Congratulations to Mr Wong Kwok Tong (eBay ID: uufc77)!
You have won for yourself the *Volkswagen New Beetle!



Your eBay Football with Serial number 0010 which you won from our online game “Guess the Number of Balls” contest, was drawn on the evening of 21 July 2006.

Thank you to everyone who participated in the contest!

Regards
The eBay Singapore Team

* terms and conditions apply!

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New Dispute Resolution Process
Recently, we launched a new Dispute Resolution Process in the Resolution Center to help facilitate communication between buyers and sellers. Our internal research shows that the majority of claims result from miscommunication, especially relating to ‘item not received’ claims. With the new PayPal Dispute Resolution process, buyers and sellers post messages to each other, working together to solve transaction problems before they escalate to claims. Please click on the following link for a comprehensive overview of the new Dispute Resolution Process. Click Here

New Chargeback Coverage Through PayPal’s Resolution Center
As of 20 July, 2006, if you amicably resolve a dispute or win a claim through PayPal’s Dispute Resolution Process, you're protected against any chargeback the buyer may file at a later time with their credit card company for that transaction. You must honour agreements made with the buyer during the dispute resolution process to be covered. If the chargeback comes in before the dispute or claim is resolved, you will not be covered.

Stay tuned for further positive seller developments in the coming months!

Sincerely,
The PayPal Team

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** Football Fever. Live it with eBay**

1000 Limited Edition Serialised eBay Footballs were given out over the past 5 weeks and response to 'Guess the Number of Footballs' contest was overwhelming!

10 eBay Footballs belonging to eBay members have been shortlisted for the Grand Draw.

Winner will drive away a *Volkswagen New Beetle!

Listed below are the FootBall serial numbers which have been shortlisted: 

• 0483
• 0184
• 0010
• 0251
• 0552
• 0878
• 0442
• 0750
• 0380
• 0868
• 0748
• 0405 

* terms and conditions apply 

Thank you to everyone who had participated! We hope you had fun!

Good luck to the 10 eBay members who are holding on to the shortlisted Footballs! Check out the Annoucement Board on Monday to find out who won!

Regards
The eBay Singapore Team

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Today, eBay announced fee adjustments on select international sites. We recommend you visit the Announcement Board for each site you sell on to learn about any fee changes for that particular site.

Sincerely,
eBay International AG

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***Classes From eBay Live! Now Available Online***
Date: July 05, 2006 Time: 04:40PM PST/PT

Kevin Lau

If you weren't able to make it to eBay Live! in Las Vegas this year, you can still attend some of the most popular classes. Through eBay University, video recordings of several of the courses from eBay Live! are now available to watch online for free. (Each video also contains closed captions).

To watch any of these videos, please visit our eBay University Video Presentation page.

Sincerely,
Kev
eBay Southeast Asia Product Management

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**A message from Kevin Lau – Introducing Turbo Lister!**

Kevin Lau

Hi… I'm Kevin Lau with the eBay Southeast Asia Product Management team and I'm excited to announce that Turbo Lister is here!
Turbo Lister is a free listing tool that helps make listing items in bulk on eBay faster and easier.
I encourage you to download Turbo Lister and check out its enhanced features:

Sincerely,
Kev
eBay Southeast Asia Product Management

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