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July 2006
*****Excessive Postage Charges Policy *****

July 26, 2006 | 04:11PM a SGT

Thank you to those of you who have been reporting examples of excessive postage that you see on eBay. To learn more about this policy, please visit the Excessive Postage Charges Policy page.

In the coming months, eBay will be proactively looking for listings that are in violation of our policy, and we'll be following up on member reports.

The policy outlines the types of charges sellers may pass on to the buyer in the form of postage and handling. They also provide guidelines that international sellers can use to make sure their listings are in compliance with the policy. Simply stated, international sellers can feel confident they are in compliance by charging actual postage fees plus actual costs for packaging materials.

Sincerely
The eBay Southeast Asia Team
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*****Winner Announcement*****

July 26, 2006 | 09:31AM a SGT

A message from Dan Neary – eBay.com.sg upgrades to an International Site!

** Winner of Volkswagen New Beetle “Guess the number of balls” contest**

Congratulations to Mr Wong Kwok Tong (eBay ID: uufc77)!
You have won for yourself the *Volkswagen New Beetle!



Your eBay Football with Serial number 0010 which you won from our online game “Guess the Number of Balls” contest, was drawn on the evening of 21 July 2006.



Thank you to everyone who participated in the contest!


Regards
The eBay Singapore Team

* terms and conditions apply!


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*****PayPal Updates: New Dispute Resolution Process & Chargeback Coverage*****

July 24, 2006 | 09:28AM a SGT

Over the past year PayPal has been closely monitoring seller feedback and is happy to announce two new enhancements to our Dispute Resolution Process and Chargeback Coverage - both designed to help lower your risks and costs associated with buyer claims and credit card chargebacks.

New Dispute Resolution Process
Recently, we launched a new Dispute Resolution Process in the Resolution Center to help facilitate communication between buyers and sellers. Our internal research shows that the majority of claims result from miscommunication, especially relating to ‘item not received’ claims. With the new PayPal Dispute Resolution process, buyers and sellers post messages to each other, working together to solve transaction problems before they escalate to claims. Please click on the following link for a comprehensive overview of the new Dispute Resolution Process. Click Here

New Chargeback Coverage Through PayPal’s Resolution Center
As of 20 July, 2006, if you amicably resolve a dispute or win a claim through PayPal’s Dispute Resolution Process, you're protected against any chargeback the buyer may file at a later time with their credit card company for that transaction. You must honour agreements made with the buyer during the dispute resolution process to be covered. If the chargeback comes in before the dispute or claim is resolved, you will not be covered.

Stay tuned for further positive seller developments in the coming months!

Sincerely,
The PayPal Team
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*****Football Fever. Live it with eBay*****

July 21, 2006 | 03:56PM a SGT

A message from Dan Neary – eBay.com.sg upgrades to an International Site!

** Football Fever. Live it with eBay**

1000 Limited Edition Serialised eBay Footballs were given out over the past 5 weeks and response to 'Guess the Number of Footballs' contest was overwhelming!



10 eBay Footballs belonging to eBay members have been shortlisted for the Grand Draw.

Winner will drive away a *Volkswagen New Beetle!

Listed below are the FootBall serial numbers which have been shortlisted: 

  • 0483
  • 0184
  • 0010
  • 0251
  • 0552
  • 0878
  • 0442
  • 0750
  • 0380
  • 0868
  • 0748
  • 0405 

* terms and conditions apply 

Thank you to everyone who had participated! We hope you had fun!

Good luck to the 10 eBay members who are holding on to the shortlisted Footballs! Check out the Annoucement Board on Monday to find out who won!

 

Regards
The eBay Singapore Team

 


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****** A Message from eBay: Resetting the Balance of the eBay Marketplace - Update for International Sellers******

July 20, 2006 | 02:14PM a SGT

International Sellers,

Today, eBay announced fee adjustments on select international sites. We recommend you visit the Announcement Board for each site you sell on to learn about any fee changes for that particular site.

Sincerely,
eBay International AG
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*****Classes from eBay Live!2006 Now Available Online*****

July 10, 2006 | 10:54AM a SGT

Classes From eBay Live! Now Available Online

***Classes From eBay Live! Now Available Online***
Date: July 05, 2006 Time: 04:40PM PST/PT

Kevin Lau
Kevin Lau

If you weren't able to make it to eBay Live! in Las Vegas this year, you can still attend some of the most popular classes. Through eBay University, video recordings of several of the courses from eBay Live! are now available to watch online for free. (Each video also contains closed captions).

Six courses are currently available, including:

  • How to Sell on eBay Express
  • eBay Stores 101
  • Organic Search: Fundamentals and Optimization
  • Shipping Tools on eBay and PayPal
  • Building Your Own Customized Web Store with ProStores
  • Go Global: Advanced Strategies For Selling Worldwide

Six more will be added in the coming weeks, including:

  • How to Effectively Market Your eBay Store
  • Pay-Per-Click Success
  • 9 "Quick Start" Basic Keys to eBay Selling Success
  • Legal and Tax Aspects of your Business on eBay
  • Product Sourcing: How to find the products your buyers want
  • Basic Digital Photography to Make You an eBay PowerSeller

To watch any of these videos, please visit our eBay University Video Presentation page.

Sincerely,
Kev
eBay Southeast Asia Product Management

 


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*****Launch of Turbo Lister on eBay.com.sg*****

July 06, 2006 | 10:26AM a SGT

A message from Dan Neary – eBay.com.sg upgrades to an International Site!

**A message from Kevin Lau – Introducing Turbo Lister!**

Kevin Lau
Kevin Lau

Hi… I'm Kevin Lau with the eBay Southeast Asia Product Management team and I'm excited to announce that Turbo Lister is here!
Turbo Lister is a free listing tool that helps make listing items in bulk on eBay faster and easier.
I encourage you to download Turbo Lister and check out its enhanced features:

  • Built-in Editor:
    Many sellers find that adding a creative, human touch to their descriptions boosts bids and sales. With the easy to use HTML WYSIWYG ('What You See Is What You Get') design editor in eBay Turbo Lister, you can format the text in your description with a few clicks of your mouse.
  • HTML Templates:
    Choose from a variety of pre-designed templates and layouts to help you improve the look of your listings. Help attract more browsers by creating a dynamic, eye-catching listing. Or if you prefer, customise your own listings by writing your own HTML! Designer with Turbo Lister is FREE.
  • Preview Listings:
    See what your listing will look like before it goes live, without using an Internet connection. Send all your listings live to eBay at once. This cuts the time you spend on the Internet to list on eBay down to minutes!
  • One-Page Edit Panel:
    Turbo Lister saves your listing information so that you can use it as a template to create hundreds, even thousands of new listings - all from one page.
  • Schedule Listings:
    Ability to schedule all of your listings to start automatically at a future time
    For more information, visit the Turbo Lister information page. Those of you who have tried out Lister Classic can now upgrade to Turbo Lister!

Sincerely,
Kev
eBay Southeast Asia Product Management

 


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