July 20, 2010 | 04:11PM a PHT
Knowing an item whether it is New, Used, Refurbished, Mint condition is critical to buyers. Providing an accurate item condition helps in generating better confidence among buyers & greater satisfaction with the transaction leading to better user experience for both buyers & sellers.
Taking into account responses from buyers & sellers, we now introduce more descriptive & detailed item conditions on eBay.in. The terms may vary by category—for example, conditions for mobile phones and cameras include “New”, “Used” and “Refurbished” whereas the conditions for Toys, Games & Baby may include “New”, “New with Defects”, “Used” and “ For parts or not working”. Find a complete list of these Terms and Definitions in eBay’s Help section.
Please start using the new item condition values on eBay.in at the earliest; these will not just make your product easily understandable by the buyer but will also help you in detailing its specifications.
From August 16th onwards, specifying item condition with new values while listing or re-listing items on site will become mandatory.
Sellers listing in following categories will need to make changes in their listings:
1. Clothing, Shoes & Accessories, Jewellery & Watches
2. Baby, Collectables, Health & Beauty, Sports, Toys & Hobbies
4. DVD & Movies, Music, Video Games
5. Vehicles & Motors
6. Cameras & Photo, Computers & Networking, Consumer Electronics, Musical Instruments, Home & Garden, Mobile Phones & Home Phones
Check out the eBay Quick Tip Video on how to apply new item conditions.
The eBay Team