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June 2009
***New Seller Protection with PayPal ***

June 17, 2009 | 12:13PM a PHT


Sell on eBay with greater confidence! Starting on June 15th, when you get paid with PayPal, you’ll automatically receive Seller Protection coverage for your eligible items sold on eBay1.

With PayPal’s new Seller Protection, you’ll have help to better manage your risks - at no cost. Here’s what you’ll get:

  • Unlimited annual coverage for unauthorised payments and items not received claims, chargebacks or reversals.
  • Worldwide coverage in 190 approved PayPal markets, on over 20 eBay sites.
  • New Payment Review feature to notify you of high-risk payments before you ship.
  • Automatic integration. No set-up required; no change to your eBay listings.

To be covered, simply:

  • Sell eligible items on eBay and receive payments through PayPal.
  • Ship to the address shown on PayPal’s Transaction Details page.
  • Provide shipping documentation if a claim, chargeback or reversal arises.

Learn more.

Enjoy safer selling!

Regards,
The eBay and PayPal Teams

________________________________________________________________

1Partner websites not limited to Mercado Libre, Internet Auction Co (IAC), Gumtree, Kijiji, Sanook, etc are excluded. Items must be sold on an eBay website and paid for with PayPal.

Consumer advisory - PayPal Pte. Ltd., the holder of PayPal's stored value facility, does not require the approval of the Monetary Authority of Singapore. Users are advised to read the terms and conditions available at www.paypal.com carefully before use.


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***Updated: Important updates on PowerSeller Discounts ***

June 17, 2009 | 11:59AM a PHT

Beginning this week, information on PowerSellers’ discount eligibility will be available on the Seller Dashboard. As mentioned earlier, there will be an automatic deduction of PowerSeller discounts from invoices every month.

For PowerSellers in the billing cycle of May 16th to June 15th (Cycle 15), automatic discounts will be applied on their June 15th invoice. For PowerSellers in the billing cycle of June 1st to June 30th (Cycle 0), automatic discounts will be applied on their June 30th invoice.

Any discounts before the above-mentioned time periods will still be credited by the manual process in early July.

Thank you for your continuous support.

Regards,
The eBay Team
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***Original: Important updates on PowerSeller Discounts ***

April 27, 2009 | 03:57PM a PHT

We are pleased to announce that beginning in June 2009, the process of handling PowerSeller discounts will be an automated process for cross-border sellers.

As part of the new process, PowerSellers in Philippines who sell internationally on eBay.com, eBay.co.uk and eBay.de will be aligned with the discount programme from only one eBay site, as long as they have met the eligibility criteria as outlined by each country’s programme and have listed and sold on the respective site. The qualifying criteria and discounts can be found in the following links:

US PowerSeller Incentive Programme
UK PowerSeller Incentive Programme
Germany PowerSeller Incentive Programme

We understand that some PowerSellers may feel that moving forward they are unable to enjoy discounts from several international sites. However, this new process is aimed at improving efficiency and ensuring that our PowerSellers continue to enjoy great discount benefits.

Below are the changes that PowerSellers can expect to see in June:

1. Monthly Automatic Discount Process
All PowerSeller discounts will be deducted automatically from invoices on a monthly basis. It is a big improvement from the current quarterly manual process. PowerSellers will only need to pay the discounted seller fees instead of having to pay the full amount first and wait for a refund at the end of the quarter.

2. Discount Details in Seller Dashboard
The Seller Dashboard will provide discount details such as the site that currently offers the discount as well as its eligibility requirements. This way, PowerSellers can easily keep track of the discount benefits they are entitled to.

3. Flexibility to Choose & Change the Discount Site
PowerSellers can decide which site they prefer to receive discounts from and have it changed by comparing their sales volume on different sites. If you registered as a PowerSeller before April 2009, we will set your default discount site based on your billing record in the past few months. You will receive an email from us telling you what your default site is in early May 2009. If you would like to make any changes, please contact your Account Manager or email our Customer Support at seasupport@ebay.com.

More information on these changes can be found here.

Thank you for your continuous support.

Regards,
The eBay Team

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