Changes to the eBay.co.uk user agreement

news@eBay.com — Wed, 27 May 2009 12:15:48 GMT

As part of the Spring 2009 Update, announced on 16th April, we introduced a new, more efficient dispute resolution

Reminders when leaving feedback about international transactions and free P&P

news@eBay.com — Mon, 20 Oct 2008 15:41:48 GMT

From 28th October, we'll remind buyers when they're leaving Feedback for a seller who has offered free postage & packaging on their transaction. We'll also remind buyers when their transaction ...

Title and Description Search issue - resolved

news@eBay.com — Wed, 15 Oct 2008 13:41:27 GMT

The problems with Title and Description search have now been corrected. Regards, The eBay Team

No Insertion Fees for Auction-style listings on Saturday 18th & Sunday 19th October

news@eBay.com — Mon, 06 Oct 2008 10:19:30 GMT

This weekend, you can list your items using the Auction-style format with a starting price of 99p or under on eBay.co.uk and pay no Insertion Fee*. Business-registered users and Pow...

Trust & Safety at eBay: Changes to Postage & Packaging policies

news@eBay.com — Mon, 13 Oct 2008 10:14:19 GMT

We are committed to making eBay a better place to trade by introducing the following measures: changes to our Postage and Packaging policies on eBay.co.uk ...

Trust & Safety at eBay: Making dispute resolution easier

news@eBay.com — Mon, 13 Oct 2008 10:13:40 GMT

We are committed to making eBay a better place to trade by introducing the following measures: changes to our Postage and Packaging policies on eBay.co.uk ...

Trust & Safety at eBay: Keeping eBay safe

news@eBay.com — Mon, 13 Oct 2008 10:09:26 GMT

We are committed to making eBay a better place to trade by introducing the following measures: changes to our Postage and Packaging policies on eBay.co.uk ...

Update on proposed changes to eBay internal organisation

news@eBay.com — Mon, 06 Oct 2008 13:52:39 GMT

We wanted to inform you of some changes we are proposing to eBay’s internal organisation, announced today. As part of the proposals, we propose re-organising some of our internal-facin...

No insertion fee in October – eBay.ie Motors – Free listing month

news@eBay.com — Fri, 03 Oct 2008 16:41:47 GMT

For the entire month of October, you can list any car or other vehicle on eBayMotors.ie for zero insertion fee*. You can list using the Auction-style listing format. *

eBay on your mobile and free text alerts in September

news@eBay.com — Tue, 02 Sep 2008 14:16:42 GMT

SMS text alerts are free in September for eBay.co.uk and eBay.ie users (normally 12p per alert in the UK and €0.20 in Ireland). Text message alerts are a great way of keeping tabs on items...

PayPal scheduled maintenance - 11th September 2008

news@eBay.com — Tue, 02 Sep 2008 11:00:19 GMT

We wanted to let you know that the PayPal site will undergo maintenance on Thursday, 11th September 2008 between 7am and 8am BST. During this time, the following features will be unavailable...

eBay’s user ID and Shop name policy

news@eBay.com — Mon, 01 Sep 2008 17:15:37 GMT

eBay provides a great deal of flexibility for users to select a user ID and Shop name that meets their needs. Our User ID poli...

List for just 5p on Thursday 4th September

news@eBay.com — Mon, 01 Sep 2008 09:54:11 GMT

On Thursday 4th September 2008, it'll cost you just 5p in insertion fees to list any item using the auction-style, auction-with-Buy It Now and Buy It Now only (fixed-price) formats in eligible cat...

Changes to item details page and an update on My eBay

news@eBay.com — Fri, 15 Aug 2008 13:30:50 GMT

We’re shortly going to be testing a new look and some features on the item details page (sometimes referred to as the ‘View Item Page’), and we wanted to let you know about the changes you can ex...

Improved security for the sale of knives on eBay

news@eBay.com — Thu, 28 Aug 2008 13:51:31 GMT

We'd like to let you know about some changes to our policies on buying and selling knives on eBay. These will come into effect from September this year. Extra verification when buying ...

New Features in Search

news@eBay.com — Tue, 12 Aug 2008 11:37:33 GMT

Updated to add link to further details: http://pages.ebay.co.uk/newlook08/newsearch/index.html Two new features...

Improvements to Buy It Now and Shops on eBay.ie

news@eBay.com — Mon, 25 Aug 2008 11:25:08 GMT

We’re making major improvements to the way Buy It Now and Shops work on eBay.ie. These changes will come into effect from September 24th 2008. If you already own a Shop, list lots of Buy...

Improvements to Buy It Now and Shops on eBay.co.uk

news@eBay.com — Wed, 20 Aug 2008 11:30:15 GMT

We’re making major improvements to the way Buy It Now and Shops work on eBay.co.uk. These changes will come into effect from September 24th 2008. If you already own a Shop, list lots of ...

New fee pricing for eBay.co.uk and eBay.ie sellers

news@eBay.com — Wed, 20 Aug 2008 11:05:29 GMT

From 24th September, we’re revising fees for Auction and Buy It Now listings, Shop subscriptions and for Gallery. Free Gallery We’re happy to confirm that we’re rem...

Making important item information more visible

news@eBay.com — Thu, 14 Aug 2008 16:24:52 GMT

From the beginning of October we’ll start to give buyers more detail about the items they want to buy, based on information given to us by sellers. What do I need to do?

List multiple items and pay one insertion fee

news@eBay.com — Tue, 12 Aug 2008 09:49:33 GMT

From 12th August until 23rd September you can list multiple numbers of identical items within the same listing on eBay.co.uk using the Buy It Now only or Shop Inventory Format and pay only one ...

An update on Feedback calculations

news@eBay.com — Tue, 12 Aug 2008 13:00:30 GMT

Last month we announced that we’ll be recalculating Feedback percentages to exclude neutral Feedback from the calculation. Neut...

It’s Half Price* Listing Day on Thursday 7th August

news@eBay.com — Mon, 04 Aug 2008 11:12:21 GMT

All Insertion fees are half price for any listing using the Auction-style, Auction-with-Buy It Now or Buy It Now Only (Fixed Price) formats in eligible categories on eBay.co.uk. Get read...

Increasing protection for buyers and sellers with PayPal

news@eBay.com — Mon, 04 Aug 2008 09:39:27 GMT

We're delighted to announce a significant expansion of the protection offered to buyers and sellers when they use PayPal on eBay. These improvements will come into effect from October this year. ...

Legal obligation to register as a business

news@eBay.com — Thu, 31 Jul 2008 18:17:57 GMT

We'd like to remind business sellers on eBay.co.uk that you should register as an eBay business now, if you hav...

An update on our fraud prevention efforts

news@eBay.com — Tue, 29 Jul 2008 09:24:15 GMT

Over the last couple of years, we've introduced a lot of changes in the marketplace and made significant progress in our fraud prevention efforts. We wanted to give you an overview of how our i...

Soccer Aid tickets - listing policy reminder

news@eBay.com — Tue, 29 Jul 2008 08:41:50 GMT

A charity football match between England and the Rest of the World at Wembley Stadium on 7th September 2008 is being organised by Soccer Aid to help raise essential funds for UNICEF. As the...

Win a year’s worth of eBay and PayPal fees

news@eBay.com — Mon, 21 Jul 2008 11:18:04 GMT

PayPal is giving away a year’s worth of eBay insertion, final value and PayPal fees to one eBay seller every month, for the remainder of 2008. For a chance to win, simply register at the <...

Changes to our Seller Non-Performance policy

news@eBay.com — Fri, 18 Jul 2008 13:15:29 GMT

We wanted to let you know about some changes that we are making to our Seller Non-Performance policy in response to ...

Updates to the eBay User Agreement and Privacy Policy

news@eBay.com — Fri, 11 Jul 2008 18:20:15 GMT

We’ve made changes to the eBay User Agreement (UK User Agreement |

5p insertion fee - for one day only

news@eBay.com — Tue, 03 Jun 2008 12:43:13 GMT

On Thursday June 12th 2008, Insertion Fees are just 5p* for any listing using the Auction-style, Auction-with-Buy It Now and Buy It Now only (fixed price) formats in an eligible category on eB...

Change to motors classified ad format fee for eBay.ie

news@eBay.com — Wed, 04 Jun 2008 10:02:10 GMT

We wanted to let you know that from Tuesday 10th June 2008 the eBay.ie motors classified ad fee will change from €9 to €20. The classified ad duration is 28 days. Regards, Th...

Making eBay safer and easier with PayPal

news@eBay.com — Tue, 03 Jun 2008 15:36:22 GMT

As announced in March and May, all items listed for sale on eBay.co.uk ...

Enhancements to the seller dashboard

news@eBay.com — Fri, 30 May 2008 17:12:18 GMT

We thought you might like to know we’ve improved our seller dashboard – it’s now full of extra features to give you an even clearer idea of your performance. Here are a few of the ways you...

PayPal scheduled maintenance - 30 May, 7am to 8am

news@eBay.com — Wed, 14 May 2008 13:42:25 GMT

The PayPal site is currently undergoing scheduled maintenance. The maintenance began at 7am BST and is scheduled to run for approximately 1 hour. During this time the PayPal site and a majo...

Half-price insertion fees – Thursday 29th May

news@eBay.com — Fri, 16 May 2008 11:32:26 GMT

This Thursday, when you list on eBay.co.uk using the Auction-style, Auction-with-Buy It Now or Buy It Now Only (Fixed Price) formats in eligible categories, insertion fees will be half price for ea...

Announcing the all-new eBay for Charity

news@eBay.com — Thu, 22 May 2008 15:31:17 GMT

We’ve made some great improvements to eBay for Charity. From Friday 23 May, you’ll find it easier than ever to support your favourite causes when doing what you do every day on eBay – here...

Scheduled maintenance for eBay for Charity: Wednesday 21st May – Friday 23rd May

news@eBay.com — Tue, 20 May 2008 16:33:52 GMT

eBay for Charity is going through a major relaunch to make it easier for you to support your favourite cause on eBay. Because this upgrade is a complicated process and requires close coordi...

International Site Visibility is nearly here

news@eBay.com — Fri, 16 May 2008 15:45:07 GMT

Last month we told you that we’d soon be launching International Site Visibility (previous announcement). We wanted to let you know t...

An update on making eBay safer and easier with PayPal

news@eBay.com — Fri, 16 May 2008 11:27:34 GMT

In March we announced that we’ll require all sellers on eBay.co.uk to offer PayPal as a payment method on their listings. We can now...

PayPal scheduled maintenance - 30 May 2008

news@eBay.com — Wed, 14 May 2008 12:34:24 GMT

We wanted to let you know that the PayPal site will undergo maintenance on Friday, 30 May, 2008 between 7am and 8am BST. During this time, the PayPal site and a majority of PayPal features w...

Free gallery picture this summer

news@eBay.com — Fri, 09 May 2008 12:43:49 GMT

When we ran the free gallery picture promotion in March, we got excellent positive feedback from sellers, so we’ve decided to repeat the offer. From 19 May until 30 September, the gallery picture ...

Nelson Mandela 90th birthday tribute concert

news@eBay.com — Thu, 08 May 2008 16:16:08 GMT

A concert honouring Nelson Mandela’s 90th birthday is being organised for 27 June to help raise essential funds for the 46664 campaign. The 46664 campaign raises awareness about the impact of ...

Changes coming soon to Feedback

news@eBay.com — Wed, 07 May 2008 17:25:08 GMT

Following on from our announcement back in January, we’d now like to confirm that changes to the Feedback system ...

Motors half-price listing weekend – Saturday 10th and Sunday 11th May

news@eBay.com — Wed, 30 Apr 2008 12:12:29 GMT

On Saturday 10th May and Sunday 11th May, you can list a car or any other type of vehicle for half the usual insertion price when using the Auction-style, Auction-with-Buy It Now or Buy It Now Only...

5p Insertion Fees – for one day only!

news@eBay.com — Tue, 29 Apr 2008 10:23:05 GMT

On Thursday 1st May, when you list using the Auction-style format in eligible categories, Insertion Fees will be reduced to just 5p for each item you list. So the more you list, the more y...

Radio 1's Big Weekend - tickets policy

news@eBay.com — Thu, 24 Apr 2008 14:25:04 GMT

In accordance with our free tickets policy, please note that the sale of tickets for the following free event is prohibited:

Protecting sellers and buyers from identity theft

news@eBay.com — Mon, 21 Apr 2008 08:52:53 GMT

We'd like to let you know about some new steps we're taking to help prevent fraudulent unauthorised activity on eBay accounts. From today, we'll start noting the computers you regularly use...

eBay against counterfeits

news@eBay.com — Fri, 18 Apr 2008 15:09:33 GMT

eBay is committed to keeping counterfeits off our site. We’ve recently teamed up with the Knock Off Nigel campaign to raise awareness on how to spot a...

Issues with addition of VAT on listings at checkout

news@eBay.com — Tue, 08 Apr 2008 17:43:14 GMT

We’d like to update you on the problem experienced by some sellers on 3rd and 4th April which caused VAT to be added at checkout where the listing already included VAT. Sellers: ...

New requirements for business sellers on eBay.ie and eBay.co.uk from 1st May

news@eBay.com — Fri, 11 Apr 2008 10:10:40 GMT

Announcement updated to clarify eBay.ie requirements. On 1st May, we’ll be making some changes designed to ensure business sellers on eBay meet certain legal requirements. ...

Policy on sale of samurai swords

news@eBay.com — Wed, 02 Apr 2008 12:49:58 GMT

The UK Government recently decided to ban the sale, manufacture, hire and import of samurai swords. While there are some exceptions to this general ban, we don’t think it’s practical to enforce a ...

Change to downloadable media policy

news@eBay.com — Tue, 01 Apr 2008 14:07:56 GMT

From 29th April, we’ll be banning all goods that can be digitally downloaded or transferred electronically from being listed in any format on eBay.co.uk and eBay.ie. We’re doing this to prevent bad...

Daylight Saving Time Reminder

news@eBay.com — Fri, 28 Mar 2008 17:50:36 GMT

We would like to clarify that the statement "On Sunday March 30th, clocks will be springing forward once again, going ahead one hour at 2:00 CET to 3:00 CEST." in our previous post was made in erro...

Coming Soon: International Site Visibility listing upgrade

news@eBay.com — Mon, 31 Mar 2008 16:09:06 GMT

We would like to tell you about a new International Site Visibility listing upgrade that will give UK and Ireland sellers full visibility and access to buyers on the US and Canadian eBay sites. <...

Sell more for less – Insertion fees are 5p on 3rd April

news@eBay.com — Mon, 31 Mar 2008 14:40:09 GMT

On Thursday 3rd April, pay only 5p per item when you list with any starting price using the Auction-style, Auction with Buy It Now or Buy It Now only formats. There's no better time to get...

Monitor Your DSRs with the New Seller Dashboard

news@eBay.com — Thu, 27 Mar 2008 17:01:23 GMT

Further to our previous announcement, it’s likely the launch of the new Seller Dashboard will be delayed until next week. Additionally...

Update on Changes to Feedback

news@eBay.com — Thu, 27 Mar 2008 15:12:51 GMT

In January we announced some changes to Feedback, effective in May. Since then, we’ve also been putting measures i...

Making it easier to recover listings

news@eBay.com — Thu, 27 Mar 2008 12:06:01 GMT

We thought you’d like to hear about a new feature that will make it easier for sellers to correct their listings when they have been removed due to a policy breach. Many listing policy brea...

Expanded seller protection for eBay PowerSellers

news@eBay.com — Thu, 27 Mar 2008 11:00:24 GMT

PayPal is now providing expanded seller protection as an exclusive offer for eBay PowerSellers. Sellers have asked for more seller protection, especially for international payments, and Pay...

Protecting bidder User IDs

news@eBay.com — Thu, 20 Mar 2008 14:10:29 GMT

From 31st March, we'll start hiding the User IDs of members bidding on all auction-style listings on eBay.co.uk and eBay.ie. All bidder IDs on the Bid History page and the high bidder's ID on the V...

Making eBay Safer and Easier with PayPal

news@eBay.com — Fri, 21 Mar 2008 14:37:19 GMT

Buyers are more confident and likely to buy on eBay, and sellers more likely to see their listings convert into sales, when PayPal is offered as a payment method. It also means we can provide prote...

Issues with PayPal buyer notes

news@eBay.com — Thu, 20 Mar 2008 17:46:40 GMT

We wanted to let you know that we are aware that some sellers are not receiving buyer notes on PayPal emails, and we are urgently looking into the issue. While we work on a permanent soluti...

Extra discounts on Final Value Fees for qualifying sellers

news@eBay.com — Thu, 20 Mar 2008 17:05:19 GMT

We recently announced substantial changes to the eBay marketplace for 2008. These changes are designed to provide clear incentives and rewards for sellers to continue offering good service, and gi...

Add a Gallery picture for free

news@eBay.com — Tue, 18 Mar 2008 09:54:00 GMT

From 18th to 31st March, you can add a Gallery picture next to your listing on the search results page for free. A buyer’s mor...

Optimising Best Match in search results

news@eBay.com — Fri, 14 Mar 2008 16:03:03 GMT

We are continually optimising how we display search results on eBay.co.uk. As you know, we are already offering better visibility to sellers who offer great customer service (see our

New listing policy for major charity events and free ticketed events

news@eBay.com — Wed, 05 Mar 2008 10:58:53 GMT

We’ve recently been working with a number of charities in the UK to look at how they can benefit from the resale of event tickets on eBay.co.uk through our eBay for Charity programme. As a ...

Welcome to the joys of spring! Free listing weekend - 8th and 9th March.

news@eBay.com — Fri, 29 Feb 2008 09:54:12 GMT

Pay no Insertion Fee if you list an item this weekend using the Auction-style format, in eligible categories, with a starting price of 99p or under. You’re free to list as many items as yo...

PayPal online postage maintenance – 1st-2nd March

news@eBay.com — Fri, 29 Feb 2008 11:43:06 GMT

We wanted to let you know that there’ll be a scheduled update of the Royal Mail Paypal online postage system from around 10pm, Saturday 1st March to 3am, Sunday 2nd March. During this ti...

Offering safe payment and protection on eBay.co.uk

news@eBay.com — Mon, 28 Jan 2008 18:08:14 GMT

As previously announced in January, eBay will be extending both the requirement to offer PayPal to buyers and the protection we provide to sellers, so that people can shop and sell with more confi...

Motors Half Price Listing Weekend – Saturday 1st and Sunday 2nd March

news@eBay.com — Wed, 27 Feb 2008 09:44:59 GMT

It’s not often you only pay half price for something, but this weekend you can list in the Cars, Parts & Vehicles sub-categories on eBayMotors.co.uk for half the usual price when using the Auction...

Detailed Seller Ratings - changes to search results visibility

news@eBay.com — Tue, 26 Feb 2008 14:07:31 GMT

We wanted to let you know about further changes to how listings are displayed in search results. We’re doing this to reward sellers who offer great customer service, by making it easier for buyers...

Improving eBay Checkout

news@eBay.com — Mon, 25 Feb 2008 15:42:37 GMT

We will soon be launching a new streamlined Checkout flow, which is designed to simplify and improve the buying process. We hope these changes will create a better buyer experience for all our user...

Listing Policy: Teenage Cancer Trust Tickets

news@eBay.com — Fri, 22 Feb 2008 08:45:55 GMT

Tickets to a series of concerts in April organised by the Teenage Cancer Trust to help raise essential funds to build specialist teenage cancer units within the NHS will be going on sale on today (...

Testing changes on the View Item Page

news@eBay.com — Wed, 20 Feb 2008 17:22:04 GMT

We wanted to let you know that over the next couple of months, 2% of users will be shown two different versions of the View Item pages. We are testing alternative layouts to see which makes it eas...

New fee pricing for eBay.co.uk and eBay.ie sellers

news@eBay.com — Mon, 28 Jan 2008 17:53:57 GMT

We wanted to remind you that the new fees for sellers on eBay.co.uk and eBay.ie are now effective. Sellers on eBay.co.uk: View the

Extension to rules for display of business information on View Item page

news@eBay.com — Mon, 04 Feb 2008 09:12:51 GMT

Please note that the changes in this announcement are also relevant for sellers trading on eBay.ie. Regards, The eBay Team

Scheduled Maintenance for This Week -- Including eBay Checkout

news@eBay.com — Wed, 06 Feb 2008 14:48:35 GMT

The eBay system will be undergoing general maintenance from approximately 07:00 to 09:00 GMT on Friday, February 8th. Please note that eBay Checkout will be completely unavailable for one hour -- 0...

Better Listing Quality - VAT inclusive policy (eBay.co.uk and eBay.ie)

news@eBay.com — Tue, 22 Jan 2008 14:27:17 GMT

From 20th February 2008, we'll be changing the policy around how sellers are allowed to treat VAT in their listings. Currently, we leave it to sellers to decide whether they include VAT in ...

eBay Express update

news@eBay.com — Mon, 28 Jan 2008 17:25:36 GMT

Based on feedback from our buyers and sellers, we’ve taken the decision to close eBay Express in the UK, and focus our efforts on the main eBay.co.uk site. Many of the innovations pioneered...

PowerSellers registering as a business on eBay.co.uk and eBay.ie

news@eBay.com — Mon, 28 Jan 2008 17:14:00 GMT

EU law states that anyone who is trading as a business must clearly indicate this to consumers – something we enable by offering business accounts. PowerSellers who are not already register...

Great Service Makes the Difference in 2008

news@eBay.com — Mon, 28 Jan 2008 17:40:54 GMT

Hi, I’m Mark Lewis and I lead the team that focuses on eBay’s marketplaces in UK and Ireland. eBay is today delighted to announce a series of substantial new benefits for sellers on eBay.co.uk and...

Total Cost Sort option added for listings across all categories

news@eBay.com — Tue, 29 Jan 2008 09:18:32 GMT

We wanted to let you know that we have introduced a “Price + P&P Sort” search option. We’re doing this as part of our ongoing efforts against excessive postage and packaging (P&P) charges t...

Announcing new eBay Leadership

news@eBay.com — Fri, 25 Jan 2008 18:26:50 GMT

Tens of thousands of people now earn a primary or secondary living on the eBay.co.uk site – proof of an incredible entrepreneurial spirit and the power of the internet to transform lives. It’s the...

Problems with PayPal and Switch/Solo payments resolved

news@eBay.com — Fri, 25 Jan 2008 14:05:50 GMT

The ability to pay with Switch/Solo debit cards on PayPal is now available. We apologise for any inconvenience. Regards, The eBay Team

24 and 48 hour courier postage options available for listings

news@eBay.com — Wed, 23 Jan 2008 16:06:03 GMT

We wanted to let you know that eBay sellers now have two additional postage options for use on their eBay listings: ‘Other 24 Hour Courier’ and ‘Other 48 Hour Courier’. The new options giv...

Half price Listing Day – Thursday 24th January

news@eBay.com — Fri, 18 Jan 2008 14:05:36 GMT

This Thursday, 24th January, when you list an item in an eligible category on eBay.co.uk using the Auction-style format you will pay a half-price Insertion Fee on every item you list. Ter...

Royal Mail Price Changes from 7th April, 2008

news@eBay.com — Wed, 09 Jan 2008 18:00:04 GMT

Royal Mail has announced the following price changes, effective from 7th April, 2008: A First Class stamp for a standard packet weighing 101g to 250g will cost £1.45, an increase of 7p. ...

UK-US visibility in more categories

news@eBay.com — Tue, 08 Jan 2008 18:11:41 GMT

We wanted to update you on the testing we're performing to enable relevant UK items meeting certain criteria to appear on eBay.com. (See the

Consumer Product Safety Commission - Toys Recalled Week of Oct 15th

news@eBay.com — Fri, 02 Nov 2007 09:39:36 GMT

We'd like to draw your attention to a product recall announcement made in the US, particularly if you buy or sell on eBay.com. The U.S. Consumer Product Safety Commissi...

eBay.co.uk's new home page

news@eBay.com — Thu, 01 Nov 2007 12:47:57 GMT

We're happy to say that we have launched a new homepage. We've been testing various designs for a while now (see previous announcemen...

Changes to eBay Sign-in Page

news@eBay.com — Wed, 31 Oct 2007 13:44:48 GMT

Updated tip 3. Over the next week, eBay will be introducing a new, friendlier sign-in page that's easier to use. We'll be encouraging guests to register on the site and highlightin...

Skype buttons extended to all categories

news@eBay.com — Tue, 30 Oct 2007 14:56:06 GMT

In the next few days, sellers will be able to add Skype buttons to listings in any category. Adding Skype buttons gives buyers a quick and easy way to contact sellers directly, meaning the...

Effects of promotions on eBay.com visibility

news@eBay.com — Tue, 30 Oct 2007 18:30:55 GMT

We thought we should let you know that listing an item around the time that our one-day promotions take place (such as this Thursday’s Half...

Find out what’s happening ‘backstage’ at eBay

news@eBay.com — Tue, 30 Oct 2007 10:58:01 GMT

We are pleased to present ebay.co.uk/backstage where you may learn more about recent and upcoming changes on eBay.co.uk that will make the s...

Introducing a new PayPal security feature

news@eBay.com — Tue, 30 Oct 2007 10:18:11 GMT

At PayPal, we’ve spent many years building sophisticated backend systems to help us detect fraud. Our attention to detail has helped us build a reputation as a safer, and easier way for sellers...

Pay with PayPal on eBay and you could win £25,000

news@eBay.com — Tue, 30 Oct 2007 10:06:01 GMT

From 4th October until the 12th December 2007, every time you buy an item on eBay and pay with PayPal, you’ll be entered automatically into a grand prize draw for a chance to win £25,000. We’...

Half Price Listing Day – 50% off Insertion Fees on Thursday 1st November 2007

news@eBay.com — Mon, 29 Oct 2007 11:53:32 GMT

This Thursday, 1st November when you list an item on eBay.co.uk in an eligible category using the Auction-style, Auction-with-Buy It Now or Buy-It-Now Only (Fixed Price) formats, and offer Pay...

Reminder of end of British Summer Time

news@eBay.com — Fri, 26 Oct 2007 17:38:55 GMT

We wanted to inform you about the impact of the end of British Summer Time on listings. As a reminder, the clocks will fall back an hour on Sunday, October 28th at 2am, from 2am to 1am. ...

We'd like to draw your attention to a product recall announcement made in the US, particularly if you buy or sell on eBay.com

news@eBay.com — Fri, 26 Oct 2007 13:58:52 GMT

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall of certain children's items. The products include: Bumbo Baby Sitter seats, certain types of children’s metal jewel...

Changes to fees in the Photography and Toys & Games categories

news@eBay.com — Tue, 23 Oct 2007 14:56:41 GMT

We’re happy to say that we’ve resolved the technical problems that affected the changes to fees in the Photography and Toys & Games categories. The revised fees, applicable until 31st December 200...

UK-US visibility in Collectables categories

news@eBay.com — Thu, 18 Oct 2007 15:13:00 GMT

Every day, more than four million people in the UK log on to eBay.co.uk, and this large number of potential British buyers plays a huge role in making our marketplace attractive for UK sellers.<...

Royal Mail strike update

news@eBay.com — Wed, 17 Oct 2007 09:26:56 GMT

Royal Mail has reached an agreement with the Communication Workers’ Union (CWU) which means that the strike action planned for this week won’t take place. There’s still a backlog of post to...

Make Bidding Easier and Faster

news@eBay.com — Tue, 16 Oct 2007 12:13:12 GMT

We would like to inform you that in a few days we will modify slightly the top of the item page. We will add a field next to the Place Bid button for you to type in and for you to submit your bid d...

Consumer Product Safety Commission:Toys Recalled Week of Oct 8

news@eBay.com — Fri, 12 Oct 2007 16:45:05 GMT

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall of certain children's items due to excessive amounts of lead and choking/laceration hazards. The products inc...

Update on Feedback: Detailed Seller Ratings

news@eBay.com — Wed, 10 Oct 2007 10:33:19 GMT

We are pleased to provide a brief update on the Detailed Seller Ratings (DSRs) introduced about 6 months ago. DSR adoption rates We’re delighted that buyers ...

Update to previous post: Strike will continue Monday 15th October to Friday 19th October 2007

news@eBay.com — Wed, 10 Oct 2007 15:47:31 GMT

We wanted to draw your attention to the additional strike action that will disrupt Royal Mail services on Monday 15th October - Friday 19th October. The only day the coll...

Selling fees are now more closely based on your selling success in the Photography and Toys & Games categories

news@eBay.com — Tue, 09 Oct 2007 11:53:47 GMT

We are pleased to announce that between 23rd October and 31st December 2007 inclusive in the Photography and Toys & Games categories, the Gallery listing upgrade feature will be free a...

Disruption to Royal Mail postal services – 4th-6th, 8th-10th October 2007

news@eBay.com — Wed, 03 Oct 2007 21:40:46 GMT

Update to previous post: strike will start on Thursday 4th. We wanted to draw your attention to the strike action that will disrupt Royal Mail services on Thursday 4th – Saturday 6...

Half-price listing day – 50% off insertion fees on Thursday, 4th October 2007

news@eBay.com — Mon, 01 Oct 2007 19:32:23 GMT

This Thursday, when you list an item on eBay.co.uk using the Auction-style format in an eligible category, you will pay a half-price Insertion Fee on every item you list. Terms and conditio...

Next generation checkout – a simpler way to pay on eBay

news@eBay.com — Mon, 01 Oct 2007 18:31:47 GMT

Over the next weeks, we’ll be introducing new checkout pages that should make it simpler to complete your transactions on eBay. The main change you’ll see is that you’ll be able to log in d...

New Head of Trust & Safety at eBay UK

news@eBay.com — Mon, 01 Oct 2007 15:18:09 GMT

The success and scale of eBay's marketplace, and its foundation in trust, means that it can attract a small minority of unscrupulous people who attempt to exploit this trust for personal...

eBay announcing fixes to the postal information issue

news@eBay.com — Mon, 01 Oct 2007 11:25:38 GMT

We wanted to inform you that the problem related to eBay transactions completed with PayPal has now been addressed. This recent issue was limited to a very small number of...

Royal Mail maintenance on Sunday October 14th, midnight-5am

news@eBay.com — Fri, 28 Sep 2007 17:25:20 GMT

Royal Mail are performing some systems maintenance on Sunday, 14th October between midnight and 5am. While this is happening, you won’t be able to get to Royal Mail and Parcelforce Worldwide servi...

Royal Mail maintenance on Sunday 30th September, 6am-9pm

news@eBay.com — Fri, 28 Sep 2007 17:24:06 GMT

Royal Mail are performing some systems maintenance on Sunday, 30th September between 6am and 9pm. While this is happening, you might not be able to get to Royal Mail and Parcelforce Worldwide serv...

US Consumer Product Safety Commission - Several Toys Recalled

news@eBay.com — Fri, 28 Sep 2007 17:19:43 GMT

On September 26, 2007, the U.S. Consumer Product Safety Commission (CPSC) issued a recall of several types of toys due to a lead paint hazard. Items in the recall include certain Thomas & Friends W...

Disruption to Royal Mail postal services – 5th, 6th, 8th and 9th October 2007

news@eBay.com — Fri, 28 Sep 2007 13:48:54 GMT

We wanted to draw your attention to the strike action that will disrupt Royal Mail services on Friday 5th – Saturday 6th October and Monday 8th - Tuesday 9th of October. Members who are tr...

Selling made easier

news@eBay.com — Fri, 28 Sep 2007 13:32:45 GMT

We’re launching a new way for you to list your items for sale. It’s called Quick Sell and it’s a simple six-step form that we hope will appeal to people who want to list items on eBay very quickly...

Free Insertion Fee in Local Services Category Extended

news@eBay.com — Wed, 04 Jul 2007 17:52:06 GMT

We’re happy to tell you that we are extending the Free Insertion Fee offer in the Local Services category. From 17 October 2007 and until we let you know otherwise, listing in the Local Ser...

Get cashback on eBay purchases to your PayPal account with the PayPal credit card

news@eBay.com — Mon, 24 Sep 2007 15:13:35 GMT

We would like to inform you about greater rewards available via the PayPal credit card. PayPal has teamed up with

Price Display Change

news@eBay.com — Thu, 20 Sep 2007 17:09:22 GMT

Updated to clarify changes. Over the coming few days you may notice a change to the way the prices of overseas items on results pages are displayed on eBay.co.uk. Previously...

Announcing eBay To Go

news@eBay.com — Fri, 21 Sep 2007 15:34:31 GMT

We are pleased to announce the UK launch of eBay To Go. eBay To Go is a free and fast way for you to showcase any eBay listings, or just your favourit...

Changes to My Messages

news@eBay.com — Wed, 19 Sep 2007 14:17:29 GMT

We are pleased to announce the changes you will see in the next few days in your My Messages inbox within My eBay. We've been working to improve the user interface to make it m...

Your listing is the star!

news@eBay.com — Fri, 14 Sep 2007 15:47:02 GMT

As the marketplace starts heating up for Christmas, we want to celebrate great sellers and attract even more great buyers by showcasing your items in an innovative new way. Starting this we...

A single sign-in for Community forums & the rest of eBay

news@eBay.com — Thu, 13 Sep 2007 14:47:35 GMT

We are pleased to announce that next week we’re making a small change for your convenience. Once you’ve signed into your account anywhere on eBay.co.uk, you’ll be able to use our Community forums...

eBay working to fix postage information issue

news@eBay.com — Thu, 13 Sep 2007 15:44:29 GMT

We wanted to inform you about a problem related to eBay transactions completed with PayPal. This recent issue is limited to a very small number of eBay purchases and is presenting sellers ...

Marketplace Research tool issues - resolved

news@eBay.com — Wed, 12 Sep 2007 15:00:25 GMT

The Marketplace Research tool issues have been resolved and the tool should be working correctly. We apologise for any inconvenience this has caused. Thank you for your patience. Re...

eBay University in Glasgow on Saturday 22nd September

news@eBay.com — Wed, 12 Sep 2007 14:04:25 GMT

Hi, We wanted to remind you that eBay University is coming to Glasgow at the SECC, on Saturday, 22nd September 2007. eBay University is a chance to learn about eBay, meet eBay staff and ne...

Marketplace research tool issues

news@eBay.com — Tue, 11 Sep 2007 15:38:50 GMT

The ability to conduct searches using the Marketplace Research tool is not available. We are working to resolve this issue. We appreciate your patience. Regards, The eBay.co...

Telephone customer support is now available to eBay.co.uk-registered Bronze PowerSellers

news@eBay.com — Wed, 15 Aug 2007 11:03:25 GMT

We are pleased to announce that from today, 10th September 2007, telephone customer support is now available to eBay.co.uk-registered Bronze PowerSellers. Over the last year we have been ex...

Motors Free Listing Weekend - Saturday 15th & Sunday 16th September

news@eBay.com — Mon, 10 Sep 2007 09:28:46 GMT

It's not often you get something for free, but this weekend you can list any car (or other type of vehicle) on eBayMotors.co.uk for free, using the Auc...

System issue: automatic payment declined messages

news@eBay.com — Wed, 05 Sep 2007 12:20:20 GMT

Please note that some members who have set up to pay their eBay fees by automatic payment may receive an alert informing them that their automatic payments have been declined. The message will a...

Starting today: link to video to describe your listing

news@eBay.com — Wed, 05 Sep 2007 12:17:17 GMT

We’re pleased to announce that sellers are now able to embed a video that describes their items in their listings. How to include video in your listing We've made ...

10p Listing Day - Thursday 6th September

news@eBay.com — Mon, 03 Sep 2007 16:57:14 GMT

List an item for just 10p this Thursday 6th September – whatever the starting price. You can list items using the Auction-style, Auction-with-Buy It Now or Buy It Now Only (Fixed Price) ...

Join us at the latest eBay University seminars in Ireland

news@eBay.com — Tue, 28 Aug 2007 16:34:15 GMT

We're excited to announce some upcoming dates for eBay University 2007 in Ireland. This autumn we will be running two eBay University seminars at the National College of Ireland, which is...

Changes to appearance of Search Pages & Bid History

news@eBay.com — Tue, 28 Aug 2007 10:40:41 GMT

We wanted to let you know that search, <...

Skype alerts – eBay activity reminders on your desktop

news@eBay.com — Fri, 24 Aug 2007 16:47:29 GMT

We are pleased to announce that you can now get alerts about your eBay activities on your desktop through your Skype instant messenger. Skype joins the list of instant messenger programs through ...

The eBay.co.uk team is working to resolve a sold item email issue

news@eBay.com — Thu, 23 Aug 2007 17:38:07 GMT

We have received a number of reports that members are not receiving sold item emails once an item has been won or purchased using the Buy It Now (Fixed Price) Format. We are currently working to r...

Reduction in Gallery feature fee for Media and Collectables

news@eBay.com — Tue, 21 Aug 2007 10:19:45 GMT

We are pleased to announce that from 1st September until 31st December 2007 we are reducing the price of the Gallery Listing Upgrade feature (gallery picture) for items listed in the Media and C...

e-Parcel Card service launches – Preferential Postage Prices for eBay.ie Sellers

news@eBay.com — Fri, 10 Aug 2007 13:23:40 GMT

eBay.ie is delighted to announce an exciting new venture with An Post. The e-Parcel Card entitles eligible eBay sellers resident in the Republic of Ireland to preferential rates on postag...

New Local Services category on eBay.ie

news@eBay.com — Wed, 15 Aug 2007 17:18:57 GMT

Following feedback from the eBay community, we are pleased to announce that eBay.ie has launched a new category specifically for Local Services. This new category provides a place for local serv...

Half-Price Listing Day - 50% off Insertion Fees on Wednesday 22nd August 2007

news@eBay.com — Fri, 17 Aug 2007 17:21:25 GMT

This Wednesday, when you list an item on eBay.co.uk using the Auction-style format in an eligible category, you will pay a half-price Insertion Fee on every item you list! Terms and condi...

Get up to 3% cashback with the PayPal Credit Card!

news@eBay.com — Thu, 16 Aug 2007 15:56:43 GMT

The PayPal Credit Card lets you shop with PayPal online, offline, anytime and includes great features and benefits. Apply now and get this great cashback offer. You will earn ...

Consumer Product Safety Commission: Mattel Product Recall

news@eBay.com — Wed, 15 Aug 2007 10:56:14 GMT

On August 14, 2007, the U.S. Consumer Product Safety Commission, in cooperation with Mattel, issued a recall for various toys due to the risk of magnets detaching from the toys and posing a risk...

Testing New Home Page Layouts

news@eBay.com — Wed, 15 Aug 2007 09:48:49 GMT

We wanted to let you know that we will be testing some new home page layouts over the next few months. From this week onwards, a small sample of our users will be included in the test auto...

Royal Mail & Parcelforce Worldwide items will be unavailable for purchase via PayPal online postage between 7pm Saturday 18th August and 9am Sunday 19th August

news@eBay.com — Wed, 15 Aug 2007 09:42:12 GMT

We wanted to tell you about some scheduled maintenance that will affect your use of Paypal online postage. In order to maintain a reliable technological system for you to use via PayPal online ...

New: September Category Changes

news@eBay.com — Tue, 14 Aug 2007 10:21:16 GMT

We are pleased to announce that we are making a number of category changes during the week beginning 10th September. Within the categories listed below in bold font the

Online video safety guides

news@eBay.com — Fri, 13 Jul 2007 12:01:23 GMT

We thought you’d be interested in our latest initiative to help our users stay safe online. The Trust & Safety Team at eBay work to ensure eBay.co.uk’s community of users are protected fr...

Discount issues during checkout

news@eBay.com — Wed, 28 Mar 2007 16:50:00 GMT

We wanted to let you know that we are continuing to investigate the problem with discounts not always being reflected during checkout. We are working to fix this problem as soon as possible...

Disruption to Royal Mail postal services – 12th and 13th July 2007

news@eBay.com — Mon, 09 Jul 2007 14:18:58 GMT

We wanted to draw your attention to the strike action that will disrupt Royal Mail services on Thursday 12th July and Friday 13th July. Members who are trading around the time of the strike...

10p Listing Day – Thursday 12th July 2007

news@eBay.com — Tue, 26 Jun 2007 14:27:00 GMT

Start low and pay less this Thursday 12th July. If you start your Auction format listing at £14.99 or less and list an item in an eligible category, you will pay a reduced Insertion Fee price of o...

Testing New Search Results Pages

news@eBay.com — Wed, 04 Jul 2007 11:19:12 GMT

We wanted to let you know that we will be testing some changes to search results pages over the next few weeks. From today, 5% of users will be included in the test automatically, which should be...

Firefox Companion for eBay Launches Today

news@eBay.com — Thu, 28 Jun 2007 10:59:46 GMT

We’re pleased to announce today’s launch of the final version of the Firefox Companion for eBay, following public testing and significant positive fe...

Potential delays to deliveries due to flooding

news@eBay.com — Fri, 29 Jun 2007 14:37:58 GMT

As you will be aware, many areas throughout the UK have been hit by torrential rain and heavy floods this week. This has resulted in a number of services being affected, including the delivery of...

New and Improved Buyer Protection on eBay

news@eBay.com — Fri, 08 Jun 2007 12:43:04 GMT

Update: link to Paypal Buyer Protection information amended. We wanted to remind you about improvements we’re making to buyer protection on eBay.co.uk and eBay.ie. PayPal now prov...

Important Information about Parcelforce Worldwide Services on Friday 29th June.

news@eBay.com — Thu, 28 Jun 2007 10:57:50 GMT

Parcelforce Worldwide services are unaffected by the Royal Mail industrial action on Friday 29th June. As a result of this, however, they are anticipating a very high demand for their services on Frid...

The Latest from the PayPal Credit Card – Still great rates, plus NEW Online Account Manager!

news@eBay.com — Wed, 27 Jun 2007 13:24:02 GMT

If you’re looking for a Credit Card that offers great rates, security benefits and the convenience and control to manage your account 24/7, check out the

New features on eBay My World

news@eBay.com — Mon, 11 Jun 2007 14:59:21 GMT

We wanted to let you know about new features we’ve added to eBay My World. My World is an updated profile page that complements your About Me page. It brings together many features already availab...

eBay General Announcements

Michael Jackson concert tickets

UPDATE: Extension of pricing promotion

Free Listing Day this Thursday eBay.co.uk and eBay.ie

Easy Returns now available on eBay.co.uk

Availability of Seller Facing Changes

Planned schedule for upcoming changes on eBay.ie

New look for Selling Manager and Selling Manager Pro summary page

Planned schedule for upcoming changes on eBay.co.uk

Motors half price listing weekend 6th and 7th June on eBay.co.uk and eBay.ie

Skype voice and chat buttons in listings are being discontinued

Policy changes to selling e-cigarettes and manufacturer coupons eBay.co.uk and eBay.ie

Changes to the eBay.co.uk user agreement

Reminders when leaving feedback about international transactions and free P&P

Title and Description Search issue - resolved

No Insertion Fees for Auction-style listings on Saturday 18th & Sunday 19th October

Trust & Safety at eBay: Changes to Postage & Packaging policies

Trust & Safety at eBay: Making dispute resolution easier

Trust & Safety at eBay: Keeping eBay safe

Update on proposed changes to eBay internal organisation

No insertion fee in October – eBay.ie Motors – Free listing month

eBay on your mobile and free text alerts in September

PayPal scheduled maintenance - 11th September 2008

eBay’s user ID and Shop name policy

List for just 5p on Thursday 4th September

Changes to item details page and an update on My eBay

Improved security for the sale of knives on eBay

New Features in Search

Improvements to Buy It Now and Shops on eBay.ie

Improvements to Buy It Now and Shops on eBay.co.uk

New fee pricing for eBay.co.uk and eBay.ie sellers

Making important item information more visible

List multiple items and pay one insertion fee

An update on Feedback calculations

It’s Half Price* Listing Day on Thursday 7th August

Increasing protection for buyers and sellers with PayPal

Legal obligation to register as a business

An update on our fraud prevention efforts

Soccer Aid tickets - listing policy reminder

Win a year’s worth of eBay and PayPal fees

Changes to our Seller Non-Performance policy

Updates to the eBay User Agreement and Privacy Policy

5p insertion fee - for one day only

Change to motors classified ad format fee for eBay.ie

Making eBay safer and easier with PayPal

Enhancements to the seller dashboard

PayPal scheduled maintenance - 30 May, 7am to 8am

Half-price insertion fees – Thursday 29th May

Announcing the all-new eBay for Charity

Scheduled maintenance for eBay for Charity: Wednesday 21st May – Friday 23rd May

International Site Visibility is nearly here

An update on making eBay safer and easier with PayPal

PayPal scheduled maintenance - 30 May 2008

Free gallery picture this summer

Nelson Mandela 90th birthday tribute concert

Changes coming soon to Feedback

Motors half-price listing weekend – Saturday 10th and Sunday 11th May

5p Insertion Fees – for one day only!

Radio 1's Big Weekend - tickets policy

Protecting sellers and buyers from identity theft

eBay against counterfeits

Issues with addition of VAT on listings at checkout

New requirements for business sellers on eBay.ie and eBay.co.uk from 1st May

Policy on sale of samurai swords

Change to downloadable media policy

Daylight Saving Time Reminder

Coming Soon: International Site Visibility listing upgrade

Sell more for less – Insertion fees are 5p on 3rd April

Monitor Your DSRs with the New Seller Dashboard

Update on Changes to Feedback

Making it easier to recover listings

Expanded seller protection for eBay PowerSellers

Protecting bidder User IDs

Making eBay Safer and Easier with PayPal

Issues with PayPal buyer notes

Extra discounts on Final Value Fees for qualifying sellers

Add a Gallery picture for free

Optimising Best Match in search results

New listing policy for major charity events and free ticketed events

Welcome to the joys of spring! Free listing weekend - 8th and 9th March.

Half price Listing Day – Thursday 24th January

Royal Mail Price Changes from 7th April, 2008