eBay General Announcements

Delivery advice for sellers during the upcoming holiday season

news@eBay.ph — Fri, 20 Nov 2009 09:26:00 GMT

As we go into the biggest holiday season of the year from now till late December, demand for international postal services has also increased exponentially. Shipment delays are expected thr...

eBay Live Help is now available

news@eBay.ph — Thu, 12 Nov 2009 10:01:59 GMT

eBay Live Help has resumed operations and is now available to our members. We thank you for your patience. Regards, The eBay Team

eBay Live Help is currently unavailable

news@eBay.ph — Thu, 12 Nov 2009 05:46:31 GMT

eBay Live Help is currently unavailable. We will inform you as soon as this has been restored. We apologise for the inconvenience caused. Regards, The eBay Team

Philippine Pesos now available on PayPal

news@eBay.ph — Thu, 05 Nov 2009 08:20:17 GMT

PayPal is pleased to announce the launch of Philippine Pesos and 4 additional currencies just in time for the holiday season - making it easier for you to buy and sell locally. No more hass...

Revision to Previously Suspended Users Policy

news@eBay.ph — Thu, 08 Oct 2009 02:45:58 GMT

Please take note that eBay will be revising the Previously Suspended Users Policy by inserting the following paragraph: “Sellers are also required to resolve all performance issues ...

Trading advice – Tropical storms hit the Philippines

news@eBay.ph — Tue, 06 Oct 2009 09:19:25 GMT

Exactly one week after tropical storm Ketsana dumped the heaviest rains in more than 40 years that devastated Manila, another storm Parma ripped through the north of the Philippines' main Luz...

Changes to ebay.ph User Agreement

news@eBay.ph — Fri, 28 Aug 2009 03:01:05 GMT

As part of the Seller Releases announced on 27 July 2009, some new programs have been introduced on eBay sites. We’ve posted an updated eBay User Agreement to help us implement the policy chan...

Important changes for sellers in September 2009

news@eBay.ph — Tue, 28 Jul 2009 02:13:32 GMT

eBay is making some changes starting this September. In the spirit of partnership, changes that impact your business will be consolidated into two or three major releases a year, with at leas...

New Seller Protection with PayPal

news@eBay.ph — Wed, 17 Jun 2009 04:10:48 GMT

Sell on eBay with greater confidence! Starting on June 15th, when you get paid with PayPal, you’ll automatically receive Seller Protection coverage for your eligible items sold on eBay...

Important updates on PowerSeller Discounts

news@eBay.ph — Mon, 27 Apr 2009 07:55:01 GMT

Beginning this week, information on PowerSellers’ discount eligibility will be available on the Seller Dashboard. As mentioned earlier, there will be an automatic deduction of PowerSeller discounts...

eBay Stores Upgrade; News about Search

news@eBay.ph — Mon, 04 May 2009 07:23:30 GMT

eBay Stores has always been a great way for sellers to create their own brands on eBay. With new storefront templates and enhanced search results, the new eBay Stores format is even better—bo...

April 2009 Updates

news@eBay.ph — Mon, 20 Apr 2009 07:20:53 GMT

eBay has made an important announcement on changes that are scheduled to be live in mid June. More information on the changes affecting eBay Philippines sellers who sell internationally can...

New eBay Stores Experience

news@eBay.ph — Wed, 25 Feb 2009 03:56:08 GMT

We are happy to announce the launch of a new eBay Stores Experience. For years, eBay Stores has been a great tool for sellers looking to create their own brands on eBay. Improvements include ...

Update to Feedback Removal Policy

news@eBay.ph — Mon, 02 Feb 2009 09:43:40 GMT

Starting middle of February, eBay will be introducing a change to the Feedback Removal Guidelines that will help protect sellers from negative or neutral feedback relating to fees or delays ...

Update to Feedback Revision emails

news@eBay.ph — Sat, 18 Oct 2008 06:17:21 GMT

We have been listening to our community and are happy to announce that starting from the week of Jan 27th, emails related to the Feedback Revision process will also be delivered to the user’s My M...

Unlimited Protection for Your International Purchases on eBay.com and eBay.co.uk

news@eBay.ph — Fri, 12 Dec 2008 03:31:33 GMT

We’re delighted to bring you an improved PayPal Buyer Protection Programme for items you purchase overseas on eBay.com and eBay.co.uk – offering you safer online shopping just in time for t...

New travel category on eBay Philippines

news@eBay.ph — Tue, 09 Dec 2008 07:17:21 GMT

Just in time for the holiday season, eBay.ph has partnered with Wego.com, to introduce a new travel category. Users will be able to search over one hundred travel websites to compare real-t...

Category Structure Changes in November 2008

news@eBay.ph — Wed, 26 Nov 2008 10:04:33 GMT

Based on suggestions from the Community, improvements have been made to the category structure on eBay.ph. New categories and sub-categories have been created for more effective item search a...

PayPal unveils an enhanced website for Philippine users

news@eBay.ph — Mon, 17 Nov 2008 08:26:13 GMT

Just in time for the holiday season, we’re pleased announce the launch of our new and improved PayPal website where you’ll find the same benefits and more, including customised content, easie...

Updated Dispute Console: The Resolution Center

news@eBay.ph — Sat, 15 Nov 2008 08:49:44 GMT

eBay has updated the Dispute Console, renamed the Resolution Center, and made it more user-friendly for both buyers and sellers. Click here to v...

Safe Payment Requirements – Paperless Payments launch on eBay.com

news@eBay.ph — Tue, 11 Nov 2008 05:46:39 GMT

The new electronic-only payments policies on eBay.com are now in effect. This means sellers listing items for sale on eBay.com will no longer be able to list an item without one of th...

Changes to Member to Member emails

news@eBay.ph — Tue, 04 Nov 2008 07:24:12 GMT

eBay has rolled out some key changes with regards to how members can email and communicate with each other. Many of these changes are targeted to improve the buying experience ...

Two important security updates

news@eBay.ph — Mon, 03 Nov 2008 06:40:43 GMT

Trusted Selling with Identity Confirmation - Progress Update In April, eBay introduced trusted selling with identity con...

New Search to be default this week

news@eBay.ph — Fri, 31 Oct 2008 06:52:45 GMT

After many months of development, testing and community consultation, the new search will become the default on eBay.ph this week. Thanks to everyone who has given us feedback in the process ...

Update on proposed changes to eBay internal organisation

news@eBay.ph — Thu, 09 Oct 2008 02:58:10 GMT

eBay will be proposing some changes designed to streamline the internal organisation. As part of the proposals, the internal-facing teams will be re-organised with the aim of ultimately makin...

New Sellers Special from September 26th – Free Bold for up to 3 listings

news@eBay.ph — Fri, 26 Sep 2008 02:23:35 GMT

From September 26th, new eBay Philippines sellers – who have not listed any items on eBay.ph to date, will enjoy free Bold for up to 3 Auction or Fixed Price listings. Sellers who ha...

Bid Assistant To Be Removed

news@eBay.ph — Thu, 11 Sep 2008 09:21:31 GMT

As part of the ongoing efforts to simplify the site and remove features that have very low usage, eBay will be removing the Bid Assistant tool (which allowed buyers to bid on multiple similar...

Shop safely online with the eBay and PayPal Buyer Protection Programmes

news@eBay.ph — Mon, 08 Sep 2008 03:04:59 GMT

Having peace of mind goes a long way when you’re buying online. That’s why eBay and PayPal offer various types of buyer protection coverage for items you purchase on eBay. Coverage depends on...

IMPORTANT: New Safe Payment Requirements on eBay.com

news@eBay.ph — Fri, 05 Sep 2008 03:02:58 GMT

Starting in late October, 2008, eBay.com will be moving to an electronic checkout process with 100% electronic payments. What does this mean if I...

Category Structure Changes in September 2008

news@eBay.ph — Mon, 25 Aug 2008 02:10:16 GMT

Based on suggestions from the Community, improvements have been made to the category structure on eBay.ph effective from Monday, September 15, 2008. New categories and sub-categories (in bold...

Important News for eBay.ph Sellers – Free Gallery, Buy It Now and other changes to Optional Feature Fees

news@eBay.ph — Thu, 21 Aug 2008 03:12:18 GMT

eBay Philippines will be making changes to optional feature fees with effect from Tuesday, September 16, 2008. We are happy to announce that all sellers, who list on eBay.ph, wi...