eBay General Announcements

Delivery advice for sellers during the upcoming holiday season

news@eBay.com.my — Fri, 20 Nov 2009 09:24:14 GMT

As we go into the biggest holiday season of the year from now till late December, demand for international postal services has also increased exponentially. Shipment delays are expected th...

eBay Live Help is now available

news@eBay.com.my — Thu, 12 Nov 2009 09:59:20 GMT

eBay Live Help has resumed operations and is now available to our members. We thank you for your patience. Regards, The eBay Team

eBay Live Help is currently unavailable

news@eBay.com.my — Thu, 12 Nov 2009 05:50:50 GMT

eBay Live Help is currently unavailable. We will inform you as soon as this has been restored. We apologise for the inconvenience caused. Regards, The eBay Team

Revision to Previously Suspended Users Policy

news@eBay.com.my — Thu, 08 Oct 2009 02:42:05 GMT

Please take note that eBay will be revising the Previously Suspended Users Policy by inserting the following paragraph: “Sellers are also required to resolve all performance issues on...

Trading advice – Tropical storms hit the Philippines

news@eBay.com.my — Tue, 06 Oct 2009 09:12:43 GMT

Exactly one week after tropical storm Ketsana dumped the heaviest rains in more than 40 years that devastated Manila, another storm Parma ripped through the north of the Philippines' main Luz...

Changes to ebay.com.my User Agreement

news@eBay.com.my — Fri, 28 Aug 2009 02:50:49 GMT

As part of the Seller Releases announced on 27 July 2009, some new programs have been introduced on eBay sites. We’ve posted an updated eBay User Agreement to help us implement the policy chan...

Important changes for sellers in September 2009

news@eBay.com.my — Tue, 28 Jul 2009 02:10:50 GMT

eBay is making some changes starting this September. In the spirit of partnership, changes that impact your business will be consolidated into two or three major releases a year, with at leas...

New Seller Protection with PayPal

news@eBay.com.my — Wed, 17 Jun 2009 04:06:36 GMT

Sell on eBay with greater confidence! Starting on June 15th, when you get paid with PayPal, you’ll automatically receive Seller Protection coverage for your eligible items sold on eBay1<...

Important updates on PowerSeller Discounts

news@eBay.com.my — Mon, 27 Apr 2009 07:50:40 GMT

Beginning this week, information on PowerSellers’ discount eligibility will be available on the Seller Dashboard. As mentioned earlier, there will be an automatic deduction of PowerSeller discounts...

eBay Stores Upgrade; News about Search

news@eBay.com.my — Mon, 04 May 2009 07:21:14 GMT

eBay Stores has always been a great way for sellers to create their own brands on eBay. With new storefront templates and enhanced search results, the new eBay Stores format is even better—bo...

April 2009 Updates

news@eBay.com.my — Mon, 20 Apr 2009 07:15:44 GMT

eBay has made an important announcement on changes that are scheduled to be live in mid June. More information on the changes affecting eBay Malaysia sellers who sell internationally can be...

New eBay Stores Experience

news@eBay.com.my — Wed, 25 Feb 2009 03:51:06 GMT

We are happy to announce the launch of a new eBay Stores Experience. For years, eBay Stores has been a great tool for sellers looking to create their own brands on eBay. Improvements include new st...

Update to Feedback Removal Policy

news@eBay.com.my — Mon, 02 Feb 2009 09:39:39 GMT

Starting middle of February, eBay will be introducing a change to the Feedback Removal Guidelines that will help protect sellers from negative or neutral feedback relating to fees or delays ...

Update to Feedback Revision emails

news@eBay.com.my — Sat, 18 Oct 2008 06:14:47 GMT

We have been listening to our community and are happy to announce that starting from the week of Jan 27th, emails related to the Feedback Revision process will also be delivered to the user’s My M...

Unlimited Protection for Your International Purchases on eBay.com and eBay.co.uk

news@eBay.com.my — Fri, 12 Dec 2008 03:26:08 GMT

We’re delighted to bring you an improved PayPal Buyer Protection Programme for items you purchase overseas on eBay.com and eBay.co.uk – offering you safer online shopping just in time for t...

New travel category on eBay Malaysia

news@eBay.com.my — Tue, 09 Dec 2008 07:11:52 GMT

Just in time for the holiday season, eBay.com.my has partnered with Wego.com, to introduce a new travel category. Users will be able to search over one hundred travel websites to compare re...

Category Structure Changes in November 2008

news@eBay.com.my — Wed, 26 Nov 2008 10:00:40 GMT

Based on suggestions from the Community, improvements have been made to the category structure on eBay.com.my. New categories and sub-categories have been created for more effective item sear...

PayPal Seller Fee Payments Not Posting to eBay

news@eBay.com.my — Thu, 20 Nov 2008 06:33:16 GMT

Please disregard the earlier announcement on PayPal seller fee payments not posted to eBay as this does not affect our users who are registered on eBay.com.my. We apologise for the confusion ...

PayPal unveils enhancements to its website - new language options and more

news@eBay.com.my — Tue, 18 Nov 2008 16:27:04 GMT

Just in time for the holiday season, we’re pleased announce the launch of our new and improved website where you’ll find the same benefits and more, including customised content, quicker navi...

Updated Dispute Console: The Resolution Center

news@eBay.com.my — Sat, 15 Nov 2008 08:47:37 GMT

eBay has updated the Dispute Console, renamed the Resolution Center, and made it more user-friendly for both buyers and sellers. Click here ...

Safe Payment Requirements – Paperless Payments launch on eBay.com

news@eBay.com.my — Tue, 11 Nov 2008 05:39:05 GMT

The new electronic-only payments policies on eBay.com are now in effect. This means sellers listing items for sale on eBay.com will no longer be able to list an item without one of th...

Changes to Member to Members emails

news@eBay.com.my — Tue, 04 Nov 2008 07:21:12 GMT

eBay has rolled out some key changes with regards to how members can email and communicate with each other. Many of these changes are targeted to improve the buying experience ...

Two important security updates

news@eBay.com.my — Mon, 03 Nov 2008 06:34:11 GMT

Trusted Selling with Identity Confirmation - Progress Update In April, eBay introduced trusted selling with identity con...

New Search to be default this week

news@eBay.com.my — Fri, 31 Oct 2008 06:51:14 GMT

After many months of development, testing and community consultation, the new search will become the default on eBay.com.my this week. Thanks to everyone who has given us feedback in the proc...

Update on proposed changes to eBay internal organisation

news@eBay.com.my — Thu, 09 Oct 2008 02:59:43 GMT

eBay will be proposing some changes designed to streamline the internal organisation. As part of the proposals, the internal-facing teams will be re-organised with the aim of ultimately makin...

New Sellers Special from September 26th – Free Bold for up to 3 listings

news@eBay.com.my — Fri, 26 Sep 2008 02:26:55 GMT

From September 26th, new eBay Malaysia sellers – who have not listed any items on eBay.com.my to date, will enjoy free Bold for up to 3 Auction or Fixed Price listings. Sellers who h...

Bid Assistant To Be Removed

news@eBay.com.my — Thu, 11 Sep 2008 09:20:10 GMT

As part of the ongoing efforts to simplify the site and remove features that have very low usage, eBay will be removing the Bid Assistant tool (which allowed buyers to bid on multiple similar...

Additional payment method for eBay.com.my sellers: one-time payment via mail-in cheque

news@eBay.com.my — Wed, 03 Sep 2008 02:30:05 GMT

We are pleased to announce that sellers in Malaysia can now make a one-time payment for their selling fees incurred on eBay.com.my via mail-in cheque using a payment coupon. To clari...

Shop safely online with the eBay and PayPal Buyer Protection Programmes

news@eBay.com.my — Mon, 08 Sep 2008 02:56:13 GMT

Having peace of mind goes a long way when you’re buying online. That’s why eBay and PayPal offer various types of buyer protection coverage for items you purchase on eBay. Coverage depends on...

IMPORTANT: New Safe Payment Requirements on eBay.com

news@eBay.com.my — Fri, 05 Sep 2008 02:43:12 GMT

Starting in late October, 2008, eBay.com will be moving to an electronic checkout process with 100% electronic payments. What does this mean if I...

Hari Raya Special – Free Gallery and RM 0.20 for Bold or Subtitle

news@eBay.com.my — Thu, 28 Aug 2008 06:07:10 GMT

To celebrate Hari Raya with the community, eBay.com.my will be making Gallery free from August 26, ahead of the optional feature fee changes on September 16. Read about the eBay Malaysia