Update on launch of new search system

news@eBay.com — Thu, 28 Aug 2008 04:14:56 GMT

eBay's new search system (announced earlier this month) due to launch this week will be delayed until later this year. Like with all ...

Message from PayPal: eBusiness Supplies

news@eBay.com — Thu, 21 Aug 2008 00:37:36 GMT

PayPal has been working through the process of identifying its customers that have recently been affected by the collapse of EBS International Pty Ltd (In Liquidation), operating on eBay.com.au a...

eBay and Webjet launch new website - lotsofhotels.com.au

news@eBay.com — Wed, 20 Aug 2008 02:06:58 GMT

eBay and Webjet have teamed up to bring you an exciting new site - lotsofhotels.com.au. The site, launched today provides visitors with access t...

2008 PeSA Summit – Navigating Change to Success

news@eBay.com — Wed, 20 Aug 2008 00:28:56 GMT

As previously announced eBay, PayPal and Shopping.com are proud to be the primary sponsors of this year's PeSA (Professional eBay Sel...

New search coming soon

news@eBay.com — Mon, 18 Aug 2008 05:48:52 GMT

We are pleased to announce the launch of our new search system, live on eBay.com.au on the week of 26 August. Check it out. The new search will ...

Category structure changes - August

news@eBay.com — Wed, 13 Aug 2008 00:42:31 GMT

A number of changes to the Category Structure on eBay.com.au will be introduced this month. These changes are being made in an effort to simplify the finding experience for buyers, and help ...

What’s your biggest eBay catch?

news@eBay.com — Tue, 12 Aug 2008 04:40:59 GMT

We love hearing all your stories about the bargains you’ve managed to find on eBay.com.au. In fact we love it so much we decided to create the

DSRs Displaying Incorrectly - RESOLVED

news@eBay.com — Thu, 07 Aug 2008 22:27:51 GMT

As announced late last week, some Detailed Seller Ratings (DSRs) were displaying incorrectly. This issue has now been resolved. We apologise for any confusion this may have caused. ...

Stores Hub gets a makeover

news@eBay.com — Fri, 08 Aug 2008 08:04:31 GMT

We are pleased to announce that the Stores Hub has been given a makeover with a fresh new look plus some improved functionality. The Stores Hub is accessible by clicking on the Stores link in the...

IMPORTANT: PayPal scheduled maintenance - Friday 8 August

news@eBay.com — Fri, 08 Aug 2008 00:35:29 GMT

The PayPal site will undergo maintenance from approximately 4:00PM to 6:00PM AEST on Friday 8 August 2008. During this maintenance period, the PayPal site and the majority of its features will be...

Changes to Member to Member emails

news@eBay.com — Wed, 06 Aug 2008 05:43:52 GMT

You may have heard that buyers are sometimes enticed to trade outside the eBay site by fraudsters promising a great deal. Such buyers not only risk losing their money, but also their trust in the...

2008 PeSA Summit – Navigating Change to Success!

news@eBay.com — Thu, 31 Jul 2008 07:20:59 GMT

eBay, PayPal and Shopping.com are proud to be the primary sponsors of this y...

The eBay team would like to meet and hear from you

news@eBay.com — Wed, 30 Jul 2008 05:03:52 GMT

eBay would like to invite its community of sellers to participate in a new series of programs that have been designed to help eBay understand your business concerns better, and formulate a strate...

Motorcycle Item Specifics change

news@eBay.com — Tue, 29 Jul 2008 03:11:51 GMT

From 30 July 2008 a small change will be made to the fields in the Item Specifics for Motorcycle listings on eBay Motors. The Engine Size field (i.e. 0.9 litres) will be changed to Engine Ca...

Scheduled Maintenance – Live Help

news@eBay.com — Wed, 23 Jul 2008 23:37:12 GMT

The eBay Live Help (live chat) functionality will be undergoing general maintenance for approximately two hours from 7am - 9am AEST on Friday 25 July. During this maintenance period Live Help may...

Computer category promotion – 25% off insertion and final value fees

news@eBay.com — Mon, 21 Jul 2008 03:32:11 GMT

From 26-29 July when you list an item in the computers category on ebay.com.au you'll receive 25% off the insertion fee plus 25% off the final value fee! This promotion is limited to ...

Services category moving to classifieds format only

news@eBay.com — Fri, 18 Jul 2008 05:41:07 GMT

In an effort to simplify and enhance the services category on eBay.com.au we have made some changes you should be aware of: From Monday 21 July the services category will no longer a...

Technical Issue – logging into PayPal

news@eBay.com — Fri, 18 Jul 2008 05:30:51 GMT

Some Australian customers have reported experiencing an issue preventing them from accessing the PayPal (www.paypal.com.au) site or logging into their PayPa...

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

news@eBay.com — Fri, 11 Jul 2008 02:51:02 GMT

LiveWorld will be doing maintenance on their systems from approximately 4pm and 6pm (AEST) on Friday 11 July. This means that eBay's Community forums (Answer Centre, Discussion boards and Austral...

No insertion fees for 10 days when you start your item at 99c or less

news@eBay.com — Thu, 10 Jul 2008 00:39:22 GMT

Please be aware that the terms and conditions for this promotion, commencing tomorrow 12 July have been amended slightly. Impor...

A Message from Lorrie Norrington: Updates on Feedback

news@eBay.com — Fri, 11 Jul 2008 02:17:32 GMT

Hello everyone - It's been less than a month since I saw many of you at eBay Live!, and already I have more news to share. In Chicago, I provided progress updates on many of the changes we've mad...

Scheduled Maintenance – Live Help

news@eBay.com — Thu, 10 Jul 2008 23:20:32 GMT

The eBay Live Help (live chat) functionality will be undergoing general maintenance for approximately two hours from 3pm to 5pm AEST on Friday 11 July. During this maintenance period Live Help ma...

Existing payment methods to remain on eBay.com.au

news@eBay.com — Wed, 02 Jul 2008 22:55:21 GMT

eBay has withdrawn its notification to the Australian Competition and Consumer Commission (ACCC) about removing other payment methods. Instead eBay will continue to allow all existing payment met...

Best of eBay now available on eBay.com.au

news@eBay.com — Mon, 30 Jun 2008 04:26:19 GMT

Remember those cool eBay items from days gone by? The toasted cheese sandwich that looked like the Virgin Mary? The date with the boys from Balmain? Britney’s Hair? Nutri-Grain in the shape of ET...

Changes on eBay postponed pending ACCC process and outcomes

news@eBay.com — Thu, 26 Jun 2008 04:14:44 GMT

Changes to eBay.com.au scheduled for 15 July are being postponed until the review process with the Australian Competition and Consumer Commission (ACCC) regarding its recent draft notice is complete. ...

Have fun in eBay’s new Playground

news@eBay.com — Wed, 25 Jun 2008 00:25:00 GMT

Find exactly what you’re looking for quicker and easier. Today we’re pleased to launch eBay’s Playground and you’re invited to have a sticky bea...

Catch yourself a bargain hunter with no insertion fees 26-29 June

news@eBay.com — Tue, 24 Jun 2008 06:26:13 GMT

With so many people out hunting for a bargain on eBay.com.au this is your chance to catch one of them. From 26-29 June we’re giving you free insertion fees on all auction listings with a star...

PayPal Coupon Issues

news@eBay.com — Wed, 18 Jun 2008 05:54:00 GMT

Some customers are currently receiving error messages when attempting to use a PayPal coupon through eBay Checkout. This is generally occurring after entering the coupon code and attempting to co...

PayPal Buyer Protection - now increased to $20,000

news@eBay.com — Tue, 17 Jun 2008 05:10:26 GMT

From today, 17 June 2008, you may notice a few changes to PayPal Buyer Protection on eBay.com.au. Firstly, the amount of protection has increased from a maximum of $3,000 to an impressive ...

Important update regarding changes on eBay.com.au

news@eBay.com — Fri, 13 Jun 2008 06:57:10 GMT

eBay has released a media statement regarding the ACCC’s draft notice. The statement reads as follows: ACCC draft notice undermines online consumer protection eBay will cont...

Hunt down a bargain and you could be picking up $10,000

news@eBay.com — Sat, 07 Jun 2008 03:11:33 GMT

How would you spend $10,000? You could pick up some bargains on eBay, pay off your credit cards or mortgage, splurge on a holiday, perhaps pay the kids school fees? Between 7 and 21 June...

IMPORTANT: PayPal scheduled maintenance - Wednesday 11 June

news@eBay.com — Fri, 06 Jun 2008 05:08:08 GMT

The PayPal site will undergo maintenance from approximately 4:00PM to 5:00PM AEST on Wednesday 11 June 2008. During this maintenance period, the PayPal site and the majority of its features will ...

*Reminder – ensure your listings comply for 17 June**

news@eBay.com — Fri, 06 Jun 2008 01:56:06 GMT

As previously announced, from 17 June all items appearing on eBay.com.au must be paid for using either: PayPal Visa/Mastercard (processed via PayPal) Pay on pick up (ie paid ...

Scheduled Maintenance – Live Help

news@eBay.com — Fri, 06 Jun 2008 01:45:07 GMT

The eBay Live Help (live chat) functionality will be undergoing general maintenance for approximately two hours from 3pm to 5pm AEST on Friday 6 June. During this maintenance period Live Help may...

IMPORTANT: Scheduled Maintenance – Live Help

news@eBay.com — Fri, 30 May 2008 01:21:24 GMT

The eBay Live Help (live chat) functionality will be undergoing general maintenance for approximately 2 hours from 13:00 AEDST to 15:00 AEST on Friday 30 May. During this maintenance period Live ...

IMPORTANT: Scheduled maintenance - PayPal - Cancelled

news@eBay.com — Tue, 27 May 2008 07:13:42 GMT

The PayPal maintenance that was scheduled for this afternoon has been cancelled. Regards, The PayPal team

Scheduled maintenance

news@eBay.com — Thu, 29 May 2008 08:32:41 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 30 May. During this maintenance period, certain eBay site features may be intermitte...

Introducing Emma - the Virtual Agent

news@eBay.com — Fri, 04 Apr 2008 05:28:37 GMT

In April we introduced Emma, eBay's first virtual customer support agent. Emma has been busy answering questions in Live Help and we've learned a lot from the experience. Today, we’re introd...

Upgrading eBay's Picture Hosting service

news@eBay.com — Thu, 29 May 2008 08:01:37 GMT

We're pleased to announce that we’ve updated our Picture Hosting service that many sellers use to upload pictures to their listings. These changes make uploading pictures easier and more reli...

The Seller Dashboard has arrived

news@eBay.com — Thu, 29 May 2008 01:20:31 GMT

We're pleased to announce the Seller Dashboard is now available for all sellers with at least 10 Detailed Seller Ratings (DSR). The dashboard, which can be linked to from the left-hand side ...

Half price insertion fees for 10 days - starts this Sunday

news@eBay.com — Fri, 23 May 2008 02:18:20 GMT

How many things can you list for half the price? For 10 whole days from 25 May - 3 June we're giving you 50% off insertion fees on all auction and fixed price listings.<...

IMPORTANT: Scheduled Maintenance – Live Help

news@eBay.com — Fri, 23 May 2008 01:07:52 GMT

The eBay Live Help (live chat) functionality will be undergoing general maintenance for approximately 2 hours from 13:00 AEDST to 15:00 AEST on Friday 23 May. During this maintenance period Live ...

Upcoming online workshop: Changes to the Feedback System

news@eBay.com — Thu, 22 May 2008 04:07:33 GMT

As recently announced eBay has made a number of changes to the Feedback System. We'll be holding a workshop on Wednesday 28 May to di...

eBay.com.au boosts safety – PayPal will be required on all listings

news@eBay.com — Thu, 10 Apr 2008 00:56:58 GMT

The first stage of changes announced in April will commence on eBay.com.au today. In particular, all items listed for sale on eBay.com.au from today must offer PayPal as one of the payment...

PayPal Seller Protection – policy clarification

news@eBay.com — Mon, 19 May 2008 06:18:48 GMT

PayPal Australia issued a clarification last week to its Seller Protection Policy regarding the shipment of multiple eBay items. This clarification relates to clause 4.2.4 of PayPal's User A...

Upcoming Feedback Changes – Scheduled for 12 May

news@eBay.com — Wed, 07 May 2008 23:59:13 GMT

The changes to Feedback are now live on eBay.com.au. More information about the changes is available here www.ebay.com.au/help/feedback-ch...

Upcoming online workshop: Making eBay even safer

news@eBay.com — Mon, 28 Apr 2008 04:34:10 GMT

Please note the correct time for this workshop is 7.30pm - 8.30pm (AWST) not 6.30pm - 7.30pm as detailed in the original announcement. Title: Making eBay even safer Date: We...

eBay Motors and Drive.com.au strike a deal

news@eBay.com — Tue, 29 Apr 2008 00:50:39 GMT

We’re pleased to announce today a listing distribution deal between eBay Motors and Drive.com.au that will see the integration of eBay Motors listings onto Drive.com.au and vice versa. This ...

New features to promote ‘Free Shipping’ within your listings

news@eBay.com — Mon, 28 Apr 2008 07:03:58 GMT

Offering Free Shipping is a great marketing tactic for attracting buyers. To make Free Shipping even better, we're introducing two new features: "Free Shipping Sale" with Markdown Manager<...

Discuss the upcoming changes on eBay.com.au with us in person - registration closing Monday

news@eBay.com — Sat, 19 Apr 2008 05:38:19 GMT

By now you’ve probably heard that we’re making some changes on eBay.com.au to make trading safer for all our members. We realise these changes may have some implications for how you buy ...

Vehicle Purchase Protection amount incorrectly stated on car listings - RESOLVED

news@eBay.com — Tue, 15 Apr 2008 05:08:53 GMT

This issue has now been resolved. We apologise for any inconvenience. Regards, The eBay team

Protecting members with identity verification

news@eBay.com — Tue, 15 Apr 2008 07:49:41 GMT

Today we’re starting a new initiative to help prevent account takeovers. From now on the system will be noting the computers members regularly use when buying and selling on eBay. Then in Jun...

Upcoming online workshop: Making eBay even safer

news@eBay.com — Fri, 11 Apr 2008 06:24:27 GMT

As recently announced, we are making eBay even safer and there are a number of changes that may impact how you buy and sell on eB...

Daylight saving time finishes Sunday 6 April

news@eBay.com — Mon, 31 Mar 2008 04:55:05 GMT

As previously announced (see announcement below), daylight saving time will end this Sunday 6 April. As the eBay systems automatically reverted to AEST on Sunday 31 March, the official time s...

Technical issue within checkout - RESOLVED

news@eBay.com — Thu, 20 Mar 2008 07:21:17 GMT

We are pleased to advise that the technical issues experienced within checkout have now been resolved. Once again, we apologise for any inconvenience this may have caused. Regar...

Scheduled maintenance

news@eBay.com — Thu, 03 Apr 2008 06:17:01 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 4 April. During this maintenance period, certain eBay site features may be intermitt...

IMPORTANT: Scheduled Maintenance – Live Help

news@eBay.com — Thu, 03 Apr 2008 06:19:34 GMT

The eBay Live Help (live chat) functionality will be undergoing general maintenance for approximately 2 hours from 8am to 10am (AEDST) on Friday 4 April. During this maintenance period Live Help ...

Digitally Delivered Goods to be banned on eBay.com.au

news@eBay.com — Mon, 31 Mar 2008 06:09:20 GMT

eBay has decided to ban digitally delivered goods listed by members on eBay.com.au due to the high risk they pose in undermining eBay’s Feedback System. Digitally delivered goods are often r...

Upcoming online workshop: PayPal Seller Protection

news@eBay.com — Sun, 30 Mar 2008 01:43:42 GMT

With the recent introduction of PayPal Seller Protection this workshop is a great opportunity to come along and ask the PayPal team any questions you may have about Seller Protection. Tit...

Scheduled maintenance

news@eBay.com — Thu, 27 Mar 2008 07:16:17 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 28 March. During this maintenance period, certain eBay site features may be intermit...

PayPal Seller Protection now available

news@eBay.com — Tue, 26 Feb 2008 11:16:45 GMT

PayPal announced in February (see the original announcement below) that Seller Protection* would soon be available for all sellers transacting on eBay with an Australian PayPal account. We are ...

Making it easier to recover removed listings

news@eBay.com — Thu, 27 Mar 2008 04:17:38 GMT

eBay is pleased to announce a new feature that will make it easier to correct listings that have been removed by eBay due to policy violations. Most listing violations are unintentional, yet beca...

Now available - Repeat Feedback Credits

news@eBay.com — Wed, 26 Mar 2008 07:56:32 GMT

As you are no doubt aware, several changes to the feedback system were announced in January. The first of these changes, Repeat Feedback ...

Scheduled maintenance

news@eBay.com — Thu, 20 Mar 2008 04:48:11 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 21 March. During this maintenance period, certain eBay site features may be intermit...

Contact Us link - intermittent issues

news@eBay.com — Mon, 17 Mar 2008 23:58:24 GMT

The Contact Us link at the top of each page and in the drop down menu from the Help tab is currently giving intermittent errors that may prevent some members accessing the Contact Us page. eB...

IMPORTANT: Scheduled Maintenance – Live Help

news@eBay.com — Thu, 06 Mar 2008 07:44:34 GMT

The eBay Live Help (live chat) functionality will be undergoing general maintenance for approximately 2 hours from 15:00 AEDST to 17:00 AEDST on Friday 7 March. During this maintenance period Liv...

Scheduled maintenance

news@eBay.com — Thu, 06 Mar 2008 07:26:31 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 7 March. During this maintenance period, certain eBay site features may be intermitt...

Win your share of $50,000!

news@eBay.com — Mon, 03 Mar 2008 05:11:31 GMT

eBay is offering you the chance to win your share of $50,000! Between Monday 3 and Sunday 16 March we’re sending you on seven dates so you can practice safe shopping and have the chance to p...

Making it easier to recover listings

news@eBay.com — Mon, 25 Feb 2008 00:28:19 GMT

Please be aware that this feature is not yet available as announced below. We are working to have it available soon and will post an announcement once it is available. Regards, T...

Half price listing fees* – starts this Friday 29 February

news@eBay.com — Wed, 27 Feb 2008 07:20:58 GMT

Save 50% on insertion fees on all auction and fixed price listings* between 29 February and 3 March when you offer PayPal on your listings. With a major PayPal buyer promotion kicking off nex...

Upcoming online workshop: Selling on eBay

news@eBay.com — Thu, 21 Feb 2008 09:20:47 GMT

Whether you sell a little or a lot, this is an excellent opportunity to join members of the eBay team and ask all your selling related questions. Anything from selling tools and tips to feedback ...

Scheduled maintenance

news@eBay.com — Thu, 21 Feb 2008 07:46:48 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday 22 February. During this maintenance period, certain eBay site features may be inter...

Further enhancements to combat online fraud

news@eBay.com — Wed, 20 Feb 2008 23:22:34 GMT

In November 2006 eBay launched the Safeguarding Members’ IDs project on eBay.com.au for auction-style listings of $250 or more. T...

Scheduled maintenance

news@eBay.com — Fri, 15 Feb 2008 00:29:15 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 15 February. During this maintenance period, certain eBay site features may be inter...

Scheduled maintenance - including eBay checkout

news@eBay.com — Wed, 06 Feb 2008 05:20:04 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 8 February. During this maintenance period, certain eBay site features may be interm...

Coming Soon - Picture Show feature free in all listings

news@eBay.com — Tue, 05 Feb 2008 08:19:20 GMT

From 20 February 2008, we’re removing the cost of the Picture Show feature! Picture Show currently costs 50c per listing bu...

Dunk the scammer and win a share of $9,750 in PayPal credit

news@eBay.com — Fri, 01 Feb 2008 07:59:10 GMT

We want your help wiping out the scammers! Dunk all 5 nasty crooks in this fun game before 13 Feb and you could be one of 5 daily winners of $150 in PayPal credit. There’s no limit to how ma...

Scheduled maintenance

news@eBay.com — Thu, 31 Jan 2008 00:12:48 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 1 February. During this maintenance period, certain eBay site features may be interm...

Improvements to the Women's Clothing finding experience

news@eBay.com — Wed, 30 Jan 2008 23:49:29 GMT

eBay.com.au is pleased to announce a new improvement to the way buyers search for items within Women's Clothing. As of this week, when sellers list an item in the women's clothi...

Changes to the Feedback system

news@eBay.com — Tue, 29 Jan 2008 23:14:01 GMT

Feedback is evolving Feedback on eBay is an essential ingredient to building trust and having a positive trading experience. The current system has been in place since eBay began 12 years ago...

Scheduled maintenance

news@eBay.com — Thu, 24 Jan 2008 03:55:06 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 25 January. During this maintenance period, certain eBay site features may be interm...

Queensland - Trading Advice

news@eBay.com — Mon, 21 Jan 2008 23:58:25 GMT

As you are most likely aware, almost two thirds of Queensland has been effected by rising flood waters. Our thoughts and best wishes go out to everyone impacted. Communication, postage, and ...

Scheduled maintenance

news@eBay.com — Thu, 17 Jan 2008 00:01:40 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 18 January. During this maintenance period, certain eBay site features may be interm...

Consumer Product Safety - Remote Control Cars

news@eBay.com — Fri, 11 Jan 2008 04:33:38 GMT

eBay has been contacted by Customs Australia and advised of concerns regarding several models of remote control cars manufactured in China that may contain asbestos brakes. eBay takes the sa...

Scheduled maintenance

news@eBay.com — Thu, 10 Jan 2008 03:57:55 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 11 January. During this maintenance period, certain eBay site features may be interm...

Unlimited half price listings* for 4 days starting Friday 11th January

news@eBay.com — Thu, 10 Jan 2008 00:12:53 GMT

It's time to clear out your cupboards and sell any of those unwanted Christmas gifts! Remember one member’s trash is another member’s treasure! eBay.com.au is offering unlimited half price ...

February changes to the Cars, Bikes, Boats categories

news@eBay.com — Tue, 08 Jan 2008 05:11:21 GMT

As announced in December, eBay.com.au is making additional changes to the Cars, Bikes, Boats categories in mid February. The changes will impact the following categories: Cars As a...

NSW North Coast and Queensland South Coast - Trading Advice

news@eBay.com — Tue, 08 Jan 2008 05:01:19 GMT

As you are most likely aware, severe storms and floods hit the North Coast of NSW and South Coast of Queensland late last week. Our thoughts and best wishes go out to everyone impacted. Com...

Scheduled maintenance

news@eBay.com — Thu, 20 Dec 2007 02:07:23 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 21 December. During this maintenance period, certain eBay site features may be inter...

Changes to the Cars, Bikes, Boats categories

news@eBay.com — Mon, 17 Dec 2007 06:39:10 GMT

In mid January, ebay.com.au will be making changes to the Cars, Bikes & Boats categories. The changes allow for more comprehensive classification and will help you find items faster. Several new...

New expanded search

news@eBay.com — Thu, 13 Dec 2007 06:26:10 GMT

eBay Australia has made changes to increase the relevance of your search results. Until recently search results relied on a precise match of keywords in the item title. Now, clever new algorithms mean...

Introducing: shopping on eBay.com.au for guests

news@eBay.com — Tue, 11 Dec 2007 23:10:49 GMT

Have you ever felt that you were missing out on sales from non-members? Now non-members can shop as a guest. Guest Buying allows new buyers to purchase and pay for up to five items on eBay....

Grab your share of the Christmas rush - 4 days of free fixed price listings!

news@eBay.com — Mon, 10 Dec 2007 05:00:34 GMT

From Tuesday 11 December to Friday 14 December fixed price listings are free when you offer PayPal as a payment method. It's that time of year when Christmas shopping starts to get a little f...

Scheduled maintenance

news@eBay.com — Thu, 06 Dec 2007 02:52:44 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEDST to 19:00 AEDST on Friday 7 December. During this maintenance period, certain eBay site features may be interm...

Christmas Discussion Board

news@eBay.com — Wed, 05 Dec 2007 05:08:11 GMT

It's almost here again - Christmas is just around the corner! Each year we set up a discussion board for you to share some Christmas cheer with your fellow eBay members and this year is no ex...

New features for Markdown Manager

news@eBay.com — Fri, 30 Nov 2007 00:29:56 GMT

Earlier this year we introduced Markdown Manager, a free tool for eBay Stores subscribers that allows sellers to put ...

Scheduled maintenance

news@eBay.com — Thu, 29 Nov 2007 06:55:42 GMT

The eBay system will be undergoing general maintenance from approximately 15:00 AEST to 19:00 AEST on Friday 30 November. During this maintenance period, certain eBay site features may be intermi...

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

news@eBay.com — Thu, 29 Nov 2007 06:53:25 GMT

LiveWorld will be doing maintenance on their systems from approximately 15:00 AEST to 19:00 AEST on Friday 30 November. This means that eBay's Community forums (Answer Centre, Discussion boards a...

New postage calculator now available

news@eBay.com — Tue, 27 Nov 2007 01:32:47 GMT

We’re very excited to announce that the eBay Postage Calculator is now live on www.ebay.com.au. Calculated Postage is a free and simple-to-use feature that al...

Win everyday for 12 Days

news@eBay.com — Mon, 19 Nov 2007 07:20:52 GMT

Join in the fun of eBay's 12 days of Christmas and you could win one of 82 prizes, worth $50,000 in total. Over the next 12 days, we'll announce an activity every day at 9 am AEDST

Coming soon: Services category on eBay

news@eBay.com — Fri, 30 Mar 2007 06:20:37 GMT

Soon we will be launching an exciting new category on eBay.com.au called Services. eBay Services will be an easier way for service providers to reach eBay’s five million members, and ...

Starting March 30 - Scheduled Maintenance Expanding to 4 Hours

news@eBay.com — Thu, 29 Mar 2007 03:46:08 GMT

Beginning March 30th, eBay is extending our maintenance period in order to make necessary adjustments to our platform. Our new maintenance period will be 4 hours (instead of 2 hours), and will st...

Improvements to Postage Discount Options

news@eBay.com — Tue, 27 Mar 2007 01:30:50 GMT

We are excited to announce improvements to the existing combined postage discount options which can be set under Preferences in My eBay. Sellers already have the ability to offer discounted ...

Scheduled Maintenance

news@eBay.com — Thu, 22 Mar 2007 02:46:43 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, March 23rd. During this maintenance period, certain eBay site features may be inter...

Daylight Saving Time Finishes

news@eBay.com — Thu, 22 Mar 2007 01:16:48 GMT

On Sunday 25th March 2007 at 03:00:00 Australian Eastern Daylight Saving Time (AEDST) will officially end in NSW, Australian Capital Territory, Victoria, South Australia, Tasmania and Western Australi...

Upcoming online workshop: Upgrading to the new Turbo Lister

news@eBay.com — Fri, 16 Mar 2007 04:08:47 GMT

Due to unforeseen circumstances this workshop has been postponed. We apologise for the inconvenience this may cause. We will announce a new date for this workshop shortly. Regards The e...

Introducing My World and eBay Blogs

news@eBay.com — Tue, 20 Mar 2007 04:18:50 GMT

Now you can express who you are, reveal your personality and write about your interests in two new formats on eBay – My World and eBay Blogs My World My World allo...

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

news@eBay.com — Thu, 15 Mar 2007 23:51:18 GMT

LiveWorld will be doing maintenance on their systems from approximately 18:00 AEDST to 20:00 AEDST on Friday, March 16th. This means that eBay's Community forums (Answer Centre, Discussion boards...

Scheduled Maintenance This Week

news@eBay.com — Thu, 15 Mar 2007 02:28:44 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, March 16th. During this maintenance period, certain eBay site features may be inter...

Improvements to eBay Classified Ads

news@eBay.com — Fri, 09 Mar 2007 06:59:23 GMT

As announced on 1 March 2007, technical difficulties arising from our improved Classified Ads roll out have now been mostly resolved. Best Offer on Classified Ads for Cars, Bikes, Boats and ...

March Category Changes

news@eBay.com — Mon, 05 Mar 2007 05:50:46 GMT

Every month changes are made to the category structure on eBay.com.au to make it easier for members browsing eBay to find what they are looking for. These changes are based on feedback from the e...

Coming Soon: eBay Stores Markdown Manager

news@eBay.com — Thu, 01 Mar 2007 04:26:53 GMT

We are pleased to introduce a new tool called Markdown Manager available to our Australian eBay Stores subscribers. This tool allows Store owners to offer discounted pricing by putting Fixe...

Unlock The Vault to win!

news@eBay.com — Thu, 01 Mar 2007 04:00:04 GMT

Fancy winning a trip to Hollywood? Or a Flat Screen TV and Blue Ray player? How 'bout $1,000 in PayPal credits? You can unlock The Vault to these great prizes and more with PayPal’s exciting new ...

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

news@eBay.com — Thu, 01 Mar 2007 03:33:35 GMT

LiveWorld will be doing maintenance on their systems from approximately 18:00 AEDST to 20:00 AEDST on Friday, March 2nd. This means that eBay's Community forums (Answer Centre, Discussion boards ...

Scheduled Maintenance This Week

news@eBay.com — Thu, 01 Mar 2007 03:27:37 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, March 2nd. During this maintenance period, certain eBay site features may be interm...

Coming Soon: New features & fee reductions

news@eBay.com — Thu, 01 Feb 2007 02:04:06 GMT

As announced on 1 February 2007, some new features and fee reductions are now available however please note the following technical delays: Best Offer on Classified Ads for eBay Motors <...

Upcoming online workshop: PayPal Online Dispute Resolution

news@eBay.com — Thu, 22 Feb 2007 06:40:20 GMT

Please join me, Andrew Pipolo, Managing Director PayPal Australia, and other PayPal staff members as we answer your questions about the PayPal Online Dispute Resolution process. Title:...

Scheduled Maintenance This Week

news@eBay.com — Thu, 22 Feb 2007 05:06:17 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, February 23rd. During this maintenance period, certain eBay site features may be in...

10c Fixed Price Promotion

news@eBay.com — Wed, 21 Feb 2007 07:47:38 GMT

eBay.com.au is pleased to announce a 10c Fixed Price listing day! You can list an item for just 10c on Friday 23 February 2007, no matter what your listing price is, as long as it is in a F...

Scheduled Maintenance This Week

news@eBay.com — Thu, 15 Feb 2007 04:37:32 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, February 16th. During this maintenance period, certain eBay site features may be in...

Scheduled Maintenance This Week

news@eBay.com — Thu, 08 Feb 2007 05:37:03 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, February 9th. During this maintenance period, certain eBay site features may be int...

Invitation to eBay Australia Workshop: Trust & Safety on eBay

news@eBay.com — Mon, 05 Feb 2007 06:06:52 GMT

We are pleased to invite you to attend our next online workshop titled: Trust & Safety on eBay This workshop will be held on Wednesday 7th February from 7pm until 8:30pm AEDST on the <...

February Category Changes

news@eBay.com — Mon, 05 Feb 2007 03:00:38 GMT

Every month changes are made to the category structure on eBay.com.au to make it easier for members browsing eBay to find what they are looking for. These changes are based on feedback from the e...

Coming Soon: Feedback 2.0

news@eBay.com — Mon, 05 Feb 2007 00:47:36 GMT

In March we will pilot Feedback 2.0 in Australia. Feedback 2.0 will help buyers feel more confident about a seller’s reputation, and rewards good sellers by recognising the things they do to ensu...

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

news@eBay.com — Thu, 01 Feb 2007 02:02:08 GMT

LiveWorld will be doing maintenance on their systems from approximately 18:00 AEDST to 20:00 AEDST on Friday, February 2nd. This means that eBay's Community forums (Answer Centre, Discussion boar...

Scheduled Maintenance This Week

news@eBay.com — Thu, 01 Feb 2007 02:00:28 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, February 2nd. During this maintenance period, certain eBay site features may be int...

Eenie Meenie Minie Moe. You could win 5 Grand in dough!

news@eBay.com — Mon, 29 Jan 2007 04:15:40 GMT

Buy a car on eBay Motors before 31st March 2007 and you could win $5000! To enter buy a car from an Auction or Buy It Now listing on eBay.com.au, where the listing ended between the 29th of J...

Coming soon: Testing of Google text ads in Search results

news@eBay.com — Mon, 29 Jan 2007 01:21:28 GMT

Last year we announced an agreement with Google which allows select market sites to display Google text ads in Search results. (Please r...

Transitioning to the new Sell Your Item form

news@eBay.com — Tue, 23 Jan 2007 06:01:44 GMT

Last year, we began transitioning sellers to our new Sell Your Item (SYI) form. Seller feedback has been positive therefore we will transition all sellers who haven’t already started using the ne...

Vehicles Half Price Listing Promotion

news@eBay.com — Fri, 19 Jan 2007 05:26:33 GMT

List your car, bike or boat at Auction, Auction/BIN, Buy It Now or in the Classified Ad Format for HALF PRICE! All vehicles listed in the Cars, Motorcycles, Boats, and Other Vehicles categori...

A message from Rob Chesnut – Trust & Safety priorities

news@eBay.com — Thu, 18 Jan 2007 06:35:34 GMT

Scheduled Maintenance This Week

news@eBay.com — Wed, 10 Jan 2007 22:30:59 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, January 12th. During this maintenance period, certain eBay site features may be int...

January Category Changes

news@eBay.com — Mon, 08 Jan 2007 00:00:17 GMT

Every month changes are made to the category structure on eBay.com.au to make it easier for members browsing eBay to find what they are looking for. These changes are based on feedback from the e...

Clarification of FREE Gallery with PayPal Listings Promotion

news@eBay.com — Thu, 04 Jan 2007 23:24:35 GMT

To ensure all members are clear on the terms and conditions of the promotion, we would like to explain the following further: The promotion applies to ALL AU residents regardless of the eBay...

Scheduled Maintenance This Week

news@eBay.com — Wed, 03 Jan 2007 23:50:19 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, January 5th. During this maintenance period, certain eBay site features may be inte...

Queensland Ticket Laws

news@eBay.com — Tue, 19 Dec 2006 07:23:48 GMT

Legislation which came into effect on 8 December 2006 makes it illegal to buy or sell tickets to certain events held in Queensland at a price greater than 10% above the original price. The le...

Federal Court decision on Big Day Out tickets

news@eBay.com — Mon, 18 Dec 2006 07:54:04 GMT

Today an important Federal Court decision was handed down that a condition of sale for Big Day Out tickets is misleading and deceptive. eBay undertook action against the Big Day Out promoters in ...

Introducing eBay Deal Finder

news@eBay.com — Fri, 15 Dec 2006 06:06:32 GMT

eBay Deal Finder is an easy to use, new way to discover great deals on eBay. It searches the eBay marketplace and finds items that are within the total price range that you specify (including pos...

Invitation to eBay Australia Workshop: Safeguarding Member IDs

news@eBay.com — Thu, 14 Dec 2006 01:44:15 GMT

We are pleased to invite you to attend our next online workshop titled: Safeguarding Member IDs The Safeguarding Member IDs feature offers more privacy for members by displaying enoug...

Introducing Best Match sort option in search results

news@eBay.com — Thu, 14 Dec 2006 01:12:40 GMT

We're pleased to announce the launch of Best Match on eBay.com.au. Best Match is a new method of sorting the listings that appear on search results pages. Best Match allows you to sort the l...

Scheduled Maintenance This Week

news@eBay.com — Thu, 14 Dec 2006 00:08:18 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, December 15th. During this maintenance period, certain eBay site features may be in...

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

news@eBay.com — Thu, 14 Dec 2006 00:06:52 GMT

LiveWorld will be doing maintenance on their systems from approximately 18:00 AEDST to 20:00 AEDST on Friday, December 15th. This means that eBay's Community forums (Answer Centre, Discussion boa...

Special Maintenance for View Account Status

news@eBay.com — Tue, 12 Dec 2006 02:49:14 GMT

Special maintenance of the View Account Status section of My eBay will occur today, Tuesday 12 December from approximately 15:00 AEDT to 18:00 AEDT. During this time you may see delays in informa...

Find Your Dream Car and you could win $1000!

news@eBay.com — Mon, 11 Dec 2006 05:53:03 GMT

Find Your Dream Car and you could win $1000! Search for your dream car on eBay Motors, save it as a Favourite Search with email alerts and you will automatically go into the draw to win $1000...

Vehicles FREE Listing Promotion

news@eBay.com — Fri, 08 Dec 2006 08:35:13 GMT

List your car, bike or boat at Auction or Buy It Now for free - that's a saving of $5 per listing! All vehicles listed in the Cars, Motorcycles, Boats, and Other Vehicles categories between t...

Scheduled Maintenance This Week

news@eBay.com — Thu, 07 Dec 2006 04:49:28 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, December 8th. During this maintenance period, certain eBay site features may be int...

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

news@eBay.com — Thu, 07 Dec 2006 04:48:11 GMT

LiveWorld will be doing maintenance on their systems from approximately 18:00 AEDST to 20:00 AEDST on Friday, December 8th. This means that eBay's Community forums (Answer Centre, Discussion boar...

FREE* Fixed Price Listings with PayPal

news@eBay.com — Fri, 01 Dec 2006 07:29:00 GMT

eBay Australia is pleased to announce a PayPal FREE* Fixed Price Listing promotion! You will receive a free* Fixed Price Listing when you choose to accept PayPal as a payment option as described...

Issues with Selling Manager and Other Subscriptions

news@eBay.com — Fri, 01 Dec 2006 05:36:17 GMT

You may have experienced issues trying to use products such as Selling Manager, Selling Manager Pro, Picture Manager, Marketplace Research, and Sales Reports. Most members who use these subscript...

Policy Change: Feedback Manipulation

news@eBay.com — Fri, 01 Dec 2006 04:42:11 GMT

eBay has made changes to its Feedback policy to assist us in taking action against members who artificially inflate their feedback (feedback padding). Feedback padding allows dishonest members to...

Introducing the eBay Christmas Discussion Board

news@eBay.com — Thu, 30 Nov 2006 02:52:07 GMT

With Christmas just around the corner, we invite you to share your gift ideas, recipes, memories and anything else that jingles your bells during the festive season. Take some time out to sh...

Scheduled Maintenance This Week

news@eBay.com — Thu, 30 Nov 2006 01:08:14 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, December 1st. During this maintenance period, certain eBay site features may be int...

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

news@eBay.com — Thu, 30 Nov 2006 01:05:10 GMT

LiveWorld will be doing maintenance on their systems from approximately 18:00 AEDST to 20:00 AEDST on Friday, December 1st. This means that eBay's Community forums (Answer Centre, Discussion boar...

Faster Refresh on Item Pages Near the End of a Listing

news@eBay.com — Wed, 29 Nov 2006 00:43:36 GMT

In the next week, we're going to make a couple of changes to the item page: Faster Refresh. When an auction-style listing has 15 minutes or fewer left before it ends, buyers will see ...

eBay Australia Launches New Customer Service Portal

news@eBay.com — Tue, 28 Nov 2006 08:19:54 GMT

We are pleased to announce a new area of the site designed to make contacting us and finding help more accessible, faster and direct. The new Customer Service portal has been designed to address...

Trust & Safety: Introducing Safeguarding Member IDs

news@eBay.com — Mon, 20 Nov 2006 07:25:16 GMT

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Scheduled Maintenance This Week

news@eBay.com — Thu, 16 Nov 2006 01:52:07 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, November 17th. During this maintenance period, certain eBay site features may be in...

Anonymous Email Forwarding on Hold

news@eBay.com — Tue, 24 Oct 2006 23:28:04 GMT

We regret to announce that we have put the launch of this on hold due to unexpected product-related issues while testing the Anonymous Email Forwarding feature. These issues could cause complicat...

Spread the joy this Christmas and win!

news@eBay.com — Sat, 11 Nov 2006 23:50:14 GMT

The joy of giving Shop for your friends and family on eBay.com.au and you could win. The more you buy the more chances you have to win your own Christmas treat! The joy of recei...

Scheduled Maintenance This Week

news@eBay.com — Thu, 09 Nov 2006 04:03:43 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEDST to 20:00 AEDST on Friday, November 10th. During this maintenance period, certain eBay site features may be in...

Message for Perfume Sellers on eBay

news@eBay.com — Tue, 07 Nov 2006 02:12:53 GMT

As sellers on eBay you are responsible for sending any goods safely and legally, especially goods classified as dangerous. A commodity which falls under this classification is perfumes. In view o...

Catalogue Pre-Filled Information now available in more Categories

news@eBay.com — Tue, 07 Nov 2006 01:11:49 GMT

In an ongoing effort to enhance the user experience we have introduced new categories that contain Pre-Filled item information that can be used in your listings! Pre-Filled Item Information i...

FREE Gallery for Fixed Price Listings

news@eBay.com — Fri, 03 Nov 2006 08:10:02 GMT

eBay Australia is pleased to announce a free Gallery promotion! You will receive free Gallery when you list an item at a Fixed Price, on Monday 6th and Tuesday 7th November 2006. All items l...

Email Marketing Tool Improvements for eBay Stores Sellers

news@eBay.com — Fri, 03 Nov 2006 03:50:01 GMT

Coming next week are some enhancements to the eBay Stores email marketing tool. Easy 3-step process to create email marketing campaigns: Template Selection Creatin...

eBay Browser Support Changes Coming on November 7

news@eBay.com — Fri, 03 Nov 2006 02:58:30 GMT

eBay is dedicated to providing the Community with the most efficient and reliable online marketplace possible. As technology advances and your needs get more complex, it’s our job to make sure we...

Now Available: Skype buttons on item pages in some categories

news@eBay.com — Thu, 02 Nov 2006 04:06:46 GMT

Today we are announcing a new option for sellers to put Skype buttons on listings within certain categories. Adding Skype to your listing is a way to help build buyer trust and resolve questions ...

Scheduled Maintenance This Week

news@eBay.com — Thu, 02 Nov 2006 04:02:47 GMT

The eBay system will be undergoing general maintenance from approximately 18:00 AEST to 20:00 AEDST on Friday, November 3rd. During this maintenance period, certain eBay site features may be inte...

eBay General Announcements

Update on launch of new search system

Message from PayPal: eBusiness Supplies

eBay and Webjet launch new website - lotsofhotels.com.au

2008 PeSA Summit – Navigating Change to Success

New search coming soon

Category structure changes - August

What’s your biggest eBay catch?

DSRs Displaying Incorrectly - RESOLVED

Stores Hub gets a makeover

IMPORTANT: PayPal scheduled maintenance - Friday 8 August

Changes to Member to Member emails

2008 PeSA Summit – Navigating Change to Success!

The eBay team would like to meet and hear from you

Motorcycle Item Specifics change

Scheduled Maintenance – Live Help

Computer category promotion – 25% off insertion and final value fees

Services category moving to classifieds format only

Technical Issue – logging into PayPal

Scheduled Maintenance: eBay Discussion Boards, Answer Centre and Cafe

No insertion fees for 10 days when you start your item at 99c or less

A Message from Lorrie Norrington: Updates on Feedback

Scheduled Maintenance – Live Help

Existing payment methods to remain on eBay.com.au

Best of eBay now available on eBay.com.au

Changes on eBay postponed pending ACCC process and outcomes

Have fun in eBay’s new Playground

Catch yourself a bargain hunter with no insertion fees 26-29 June

PayPal Coupon Issues

PayPal Buyer Protection - now increased to $20,000

Important update regarding changes on eBay.com.au

Hunt down a bargain and you could be picking up $10,000

IMPORTANT: PayPal scheduled maintenance - Wednesday 11 June

***Reminder – ensure your listings comply for 17 June****

Scheduled Maintenance – Live Help

IMPORTANT: Scheduled Maintenance – Live Help

IMPORTANT: Scheduled maintenance - PayPal - Cancelled

Scheduled maintenance

Introducing Emma - the Virtual Agent

Upgrading eBay's Picture Hosting service

The Seller Dashboard has arrived

Half price insertion fees for 10 days - starts this Sunday

IMPORTANT: Scheduled Maintenance – Live Help

Upcoming online workshop: Changes to the Feedback System

eBay.com.au boosts safety – PayPal will be required on all listings

PayPal Seller Protection – policy clarification

Upcoming Feedback Changes – Scheduled for 12 May

Upcoming online workshop: Making eBay even safer

eBay Motors and Drive.com.au strike a deal

New features to promote ‘Free Shipping’ within your listings

Discuss the upcoming changes on eBay.com.au with us in person - registration closing Monday

Vehicle Purchase Protection amount incorrectly stated on car listings - RESOLVED

Protecting members with identity verification

Upcoming online workshop: Making eBay even safer

Daylight saving time finishes Sunday 6 April

Technical issue within checkout - RESOLVED

Scheduled maintenance

IMPORTANT: Scheduled Maintenance – Live Help

Digitally Delivered Goods to be banned on eBay.com.au

Upcoming online workshop: PayPal Seller Protection

Scheduled maintenance

PayPal Seller Protection now available

Making it easier to recover removed listings

Now available - Repeat Feedback Credits

Scheduled maintenance

Contact Us link - intermittent issues

IMPORTANT: Scheduled Maintenance – Live Help

Scheduled maintenance

Win your share of $50,000!

Making it easier to recover listings

Half price listing fees* – starts this Friday 29 February

Upcoming online workshop: Selling on eBay

Scheduled maintenance

Further enhancements to combat online fraud

Scheduled maintenance

Scheduled maintenance - including eBay checkout

***Coming Soon - Picture Show feature free in all listings***

Dunk the scammer and win a share of $9,750 in PayPal credit

Scheduled maintenance

Improvements to the Women's Clothing finding experience

*Reminder – ensure your listings comply for 17 June**

Coming Soon - Picture Show feature free in all listings