Dear members,

The issue has now been resolved and you will be able to make payment through Amex Credit Card payment option.

Regards,

Global Customer Services

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	***Original: Amex Credit Card payment option fluctuations***
	31 January, 2012 | 01:51 PM IST   Dear Members, Currently, Amex Credit Card payment option is having fluctuations at the bank’s end. Transactions may get declined or timed out while making payments through this payment method.  Members are requested to use other modes of payment for now. We are in working with the bank to get the issue resolved at the earliest. Regards, Global Customer Services
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Dear Members,

We have processed your remittance file for 30^th January 2012. However, due to some technical issues with the bank’s system you will see the remittance on 31^st January 2012. We regret the inconvenience caused.

Regards,

PaisaPay Team

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Dear members,

The issue has now been resolved and you can make payment through Citibank Net Banking and Debit Card.

Regards,

PaisaPay Team

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	***Original: Citibank: Online Bank Transfer and Debit Cards***
	25 January, 2012 | 07:14 PM IST   Dear members, Citibank Net Banking (Online Bank Transfer) and Citibank Debit Card payment methods are currently undergoing emergency maintenance downtime from the bank’s side. Members using this payment method may not be able to transact.  We will update once both these payment options are restored to normal again. Regards, PaisaPay Team
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Dear members,

Due to RBI not working on 26^th January 2012 on account of Republic Day, seller remittance of 26^th January 2012 will be done on 27^th January 2012.  Sellers will be able to see the credits of remittance in their respective bank accounts on 27^th January 2012.

Regards,

PaisaPay Team

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Dear Members,

Due to system maintenance activity customers may face problems while reaching us via phone and chat from 12 pm to 1:30 pm on January 26, 2012.

You may continue to have your queries answered through our email support.

We request your patience during this period.

Regards,

eBay Customer Services

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Dear Members,

We have processed your remittance file for 23^rd January 2012. However, due to some technical issues at the bank’s side you will see the remittance on 24^th January 2012. We regret the inconvenience caused.

Regards,

PaisaPay Team

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Dear Members,

As you are aware, we started the Community Review Forum (CRF) to provide sellers a platform to have their unjust feedback reviewed by community members.

In May 2011, we implemented “Seller Standards” and began evaluating seller performance based on low DSRs, instead of neutral/negative feedback. In addition to this, we also added new criteria and revised feedback removal policies with a view to enable sellers to have their feedback reviewed and acted upon as appropriate.

In view of the above mentioned changes, we have noticed that the need for Community Review Forum (CRF) to appeal for unjust feedback has reduced significantly. Hence, in the current scenario we have decided to discontinue the Community Review Forum (CRF).

Accordingly, the last day for sellers to file a request for removal of unjust feedback in the CRF will be 11.59.59 pm on January 31, 2012.

Regards,

The eBay Team

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Dear Members,

We have processed your remittance file for 19^th January 2012. However, due to some technical issues you will see the remittance on 20^th January 2012. We regret the inconvenience caused.

Regards,

PaisaPay team

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Dear Members,

Currently, ICICI Net Banking (Online Bank Transfer) transactions are having fluctuations at the bank’s end. Transactions may get declined or timed out while making payments through this payment method.  Members are requested to use other modes of payment methods. We are in touch with bank to get the issue resolved at the earliest.

Regards,

Global Customer Services

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Dear Members,

We have uploaded your remittance file on 12^th January 2012. However, due to some technical issues at the bank, you may receive the remittance on 13^th January 2012. We regret the inconvenience caused.

Regards,

Global Customer Services

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Dear members,

The scheduled maintenance will be done by 2.30 pm today instead of 1.30 pm.

We appreciated your patience during this time.

Regards,

Global Customer Service

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	***Original: System Downtime: Live Chat***
	11 January, 2012 | 07:52 PM IST   Dear members, Due to a scheduled maintenance activity you may not be able to connect to us via Live Chat from noon to 1:30 pm, on January 12, 2012. However, you can reach us through phone or email and we’ll try our best to assist you. Thank you for your continued support and patience during this time. We apologize for any inconvenience caused.   Regards, Global Customer Services
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Dear members,

Based on the response to zero fees on Gallery Plus & Subtitle from our seller community, we are making a few changes to the promotion

We will be extending the promotion of zero fees on Subtitle, to enable you to make your listings more descriptive verbally.

Zero fees on Gallery Plus will be continued for the following categories only:

Zero fees on Subtitle (for all categories) and Gallery Plus (only for the above mentioned categories) will begin from 9^th January 2012. We will keep you informed of any changes in the promotion.

Regards,

The eBay Team

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Dear Members,

We are facing some technical issues with our phone lines due to which you may occasionally face issues connecting to our Customer Support team via phone. We regret the inconvenience.

We are working to have our services normalized as soon as possible. We request your patience during this period.

Regards,

eBay India Customer Services Team 

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