We are facing technical issues due to which members might be facing intermittent issues while searching, buying items listed in Buy It Now format and accessing My PaisaPay.

We are working to resolve the issue as soon as possible and will keep you updated.

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Due to heavy rainfall in Mumbai, eBay India Customer Service team will be unavailable for rest of the day today. Phone Support and Live Chat will be unavailable. There will be delays in responses to member emails as well.

We apologize for any inconvenience this has caused you and thank you for your co-operation.

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After taking feedback from the community members, we are decreasing the number of allowed duplicate listings from 10 to 5. This policy will be enforced from November 20th , 2009.

Duplicate Listing Policy

Sellers may not concurrently have more than 5 listings for identical items. If a seller chooses to list in more than one category, the seller must still adhere to the multiple listings limit of 5. Sellers may not use multiple User IDs to list more than 5 identical items.

Violations of this policy may result in a range of actions, including:

-Listing cancellation
-Limits on account privileges
-Account suspension
-Forfeit of eBay fees on cancelled listings
-Loss of PowerSeller status

Example of violation of this policy

Sellers who are selling individual same-model mobile phone shall not add an additional item of insignificant value to the listing in order to "create" a unique listing:

List 5 individual same-model mobile phone with a scratch guard each
List 5 individual same-model mobile phone with a pouch each
List 5 individual same-model mobile phone with a pair of ear bud each

These listings would be considered as 15 identical listings and shall be considered a violation of the policy

To know more about the policy, please visit our Duplicate Listing Policy Page.

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Since last 4 days, members were facing error when trying to log on to Community Court. The issue has been resolved. All cases that were supposed to end in last 4 days have now been extended and will end after 4 days. This will ensure that enough jurors get a chance to vote on the cases.

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If you are selling on eBay US, then you must be aware that changes to Best Match got launched earlier this month. The eBay US team is conducting a FREE live webinar with eBay experts for you to learn how to get the best possible exposure for your listings:

Best Match: Best Practices
Wednesday, November 4, 11:00 AM, Pacific Time / Thursday, November 5, 12:30 AM Indian Time
Space is limited so register now!

In this 90-minute session you’ll find out what listing practices are working for other sellers, and how to determine the right strategy for your business:

• What’s different in Best Match today?
• Key factors influencing your position
• Tips for improving your listing performance score (sales-to-impressions ratio)
• How to use the new Search Visibility tool to evaluate your listings
• How to write relevant titles
• How some sellers are now using Featured First
• And much more

This will be a great opportunity to put your own questions to the experts and hear what other sellers are doing. Don’t miss it! Again, space is limited so register now! If you can’t make the webinar in person, check out these best practices available now in the Seller Information Center.

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PaisaPay remittance for 2nd November 2009, would not be credited to your bank accounts on Monday, due to bank holiday. The remittance would be credited on Tuesday, 3rd November 2009.

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