Kashyap Vadapalli

I am Kashyap Vadapalli, Director – Marketing & Business Development. I invite you to join me for an Open House discussion on eBay Marketing initiatives.

At eBay, the key task for my team is to ensure that we showcase the Lots of Safe, Easy, Deals available on eBay to our buyers. The objective being to drive visitors, convert visitors into buyers and ensure that an ever increasing part of a buyers overall spending is on eBay. Some of the key initiatives that we have made in this direction are:

We have noticed that some ILF listings (listings offering worldwide shipping) are not featuring in search on international sites. The issue is happening only with the items fulfilling the following criteria:

1. Items listed in fixed price format and
2. Offering world wide shipping and
3. Listed via the SYI form and
4. The Seller has an eBay Shop

The ILF fee for all impacted listings will be credited.

We expect the issue to get resolved over the next couple of months. We will keep you informed once the issue is resolved. In the meanwhile, we will encourage you to list using bulk tools like Turbo Lister, Selling Manager, Selling Manager Pro etc.

We Thank You for your patience!

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Please note our new address for all future postal communicaiton:

eBay India Private Limited,
101 B, Akruti Corporate Park,
LBS Marg, Kanjurmarg (West)
Mumbai - 400 079

The old address mentioned below will not be used going forward:

eBay India
Post Box No. 16358
Delisle Road Post Office
Mumbai 400013

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The issues with Search, Buy it Now & My PaisaPay have been resolved.

We thank you for your patience.

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	***Original: Intermittent issues with Search, Buy it Now items & My PaisaPay***
	22 November, 2009 | 12:15 AM IST Dear Members, We are facing technical issues due to which members might be facing intermittent issues while searching, buying items listed in Buy It Now format and accessing My PaisaPay. We are working to resolve the issue as soon as possible and will keep you updated. Regards, The eBay Team
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Due to heavy rainfall in Mumbai, eBay India Customer Service team will be unavailable for rest of the day today. Phone Support and Live Chat will be unavailable. There will be delays in responses to member emails as well.

We apologize for any inconvenience this has caused you and thank you for your co-operation.

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After taking feedback from the community members, we are decreasing the number of allowed duplicate listings from 10 to 5. This policy will be enforced from November 20th , 2009.

Duplicate Listing Policy

Sellers may not concurrently have more than 5 listings for identical items. If a seller chooses to list in more than one category, the seller must still adhere to the multiple listings limit of 5. Sellers may not use multiple User IDs to list more than 5 identical items.

Violations of this policy may result in a range of actions, including:

-Listing cancellation
-Limits on account privileges
-Account suspension
-Forfeit of eBay fees on cancelled listings
-Loss of PowerSeller status

Example of violation of this policy

Sellers who are selling individual same-model mobile phone shall not add an additional item of insignificant value to the listing in order to "create" a unique listing:

List 5 individual same-model mobile phone with a scratch guard each
List 5 individual same-model mobile phone with a pouch each
List 5 individual same-model mobile phone with a pair of ear bud each

These listings would be considered as 15 identical listings and shall be considered a violation of the policy

To know more about the policy, please visit our Duplicate Listing Policy Page.

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Since last 4 days, members were facing error when trying to log on to Community Court. The issue has been resolved. All cases that were supposed to end in last 4 days have now been extended and will end after 4 days. This will ensure that enough jurors get a chance to vote on the cases.

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If you are selling on eBay US, then you must be aware that changes to Best Match got launched earlier this month. The eBay US team is conducting a FREE live webinar with eBay experts for you to learn how to get the best possible exposure for your listings:

Best Match: Best Practices
Wednesday, November 4, 11:00 AM, Pacific Time / Thursday, November 5, 12:30 AM Indian Time
Space is limited so register now!

In this 90-minute session you’ll find out what listing practices are working for other sellers, and how to determine the right strategy for your business:

• What’s different in Best Match today?
• Key factors influencing your position
• Tips for improving your listing performance score (sales-to-impressions ratio)
• How to use the new Search Visibility tool to evaluate your listings
• How to write relevant titles
• How some sellers are now using Featured First
• And much more

This will be a great opportunity to put your own questions to the experts and hear what other sellers are doing. Don’t miss it! Again, space is limited so register now! If you can’t make the webinar in person, check out these best practices available now in the Seller Information Center.

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PaisaPay remittance for 2nd November 2009, would not be credited to your bank accounts on Monday, due to bank holiday. The remittance would be credited on Tuesday, 3rd November 2009.

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