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***Updated: Update on the New Property***

19 February, 2008 | 08:36 PM IST


After this post, we received a lot of queries. Here are some clarifications which address the questions asked:

In 2008, one of the marketing team’s key initiatives is to provide a fantastic buying experience to our large pool of visitors so that they turn into loyal buyers. To aid that objective, we are creating a new theme property called eBay Best Sellers. eBay Best Sellers shall showcase 300 of the hottest, In-demand products offered by sellers on our site, at unbeatable prices. These products shall be showcased in a special landing page which shall be heavily promoted on the www.ebay.in homepage, through our external partners and through other forms of media—both online and offline.

The Conditions for sellers to be included within eBay Best Sellers are as follows:

They should offer one or more than one of the items identified among the Top 300 (the complete list of items can be found here)

Item Conditions:

  1. Price - Best price across all Indian shopping sites (Prices should be all inclusive of VAT and all other levies applicable. Buyer should have the flexibility to opt-in or opt out of paying for Insurance)
  2. Product Condition – New, with original boxed packaging and all relevant manuals and documentation
  3. Product Format -It should definitely be listed as Fixed Price (It may be listed under Auctions also)
  4. Shipping - Free Nationwide Shipping
  5. Delivery Time - A maximum of 7 days after payment confirmation
  6. Return Policy - Manufacturer Warranty OR 14 day Return should be offered. In addition, dealer warranty may also be offered
  7. Payment Options – Paisapay should be one of the options offered

Any sellers violating any of these above condition, post launch of the promotion, would be removed from the property indefinitely.

Seller Benefits

  1. Increased visibility as these products shall be extensively promoted
  2. Increased Sales and GMV due to greater visibility

To participate in this promotion, please send a mail to bestsellers@ebay.com, giving details of the item(s) you wish to offer, with the best price that you can offer. The final selection of sellers for this property will be at eBay’s sole discretion.

Buyer Benefits

We believe that buyers would significantly benefit from this property. So, if you are a buyer, please go through the information below to make your ebay experience as enjoyable as possible:

  1. We aim to give our buyers the best shopping experience possible. So, if you are not satisfied with your experience—price-wise, in terms of additional charges applied, delayed shipping or any others—please let us know by sending a mail to buyerfb@ebay.com. It shall be helpful if you could inform the seller also. Please provide as many details as possible about the product in question. Your feedback shall go a long way in enabling us to live up to our aim.
  2. Please note that in case of products bought with manufacturer warranty, defects, if any, arising later on would need to be repaired by the Authorized Service Centre of the manufacturer (and not be eBay).
  3. eBay recommends that you use Paisapay, the in-house Payments System, for safer and faster processing.
  4. If you choose to pay the seller through other payment methods like Cheque, DD etc, the dispatch of the product would happen only after the payment is realized. Hence, these payment methods would increase the time taken to receive the product.

Regards,
The eBay Team

***Original: Announcing launch of eBay Recommends!***

08 February, 2008 | 08:21 PM IST


In 2008, one of the marketing team' s key initiatives is to provide a fantastic buying experience to our large pool of visitors so that they turn into loyal buyers. To aid that objective, we are creating a new theme property called eBay Recommends . eBay Recommends shall showcase 300 of the hottest, In-demand products offered by sellers on our site, at unbeatable prices. These products shall be showcased in a special landing page which shall be heavily promoted on the www.ebay.in homepage, through our external partners and through other forms of media—both online and offline.

This property will be launched, tentatively, in a week’s time.

As the objective of this property is to ensure an excellent buying experience for new buyers, seller participation in this would be restricted to sellers fulfilling the following conditions:

  • Feedback Score greater than 50 and eBay registered member for more than 3 months
  • No Active restriction on the eBay user ID due to policy violations or non payment of any charges levied by eBay AG
  • Current Open eBay Disputes < 5
  • We invite all our sellers fulfilling the above criteria to be a part of this promotion. Please find a tentative list of products here. We would be periodically refreshing the list of products also

    The Conditions for sellers to be included within 'eBay Recommends' are as follows:

    They should offer one or more of the items identified as Top 300 (the complete list of items can be found here)
    Item Conditions:

    • Price - Best price across all Indian shopping sites (No VAT or hidden costs. Insurance should be optional)
    • Product Condition - New Only
    • Product Format  - Fixed Price should be an option
    • Shipping - Free Nationwide Shipping
    • Delivery Time - A maximum of 7 days after payment confirmation
    • Return Policy - Manufacturer Warranty OR 14 day Return
    • Payment Options - No restriction

    Any seller violating any of these above condition, post launch of the promotion, will be removed from the property indefinitely.

    Seller Benefit

  • Increased visibility as these products shall be extensively promoted
  • Increased Sales and GMV due to greater visibility
  • To participate in this promotion, please send a mail to roadtosuccess@ebay.com, giving details of the item(s) you wish to offer, with the best price that you can offer. The final selection of sellers for this property will be at eBay' s sole discretion.

    Regards,
    The eBay Team
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