We shall be making some improvements to your monthly eBay invoice.

Additional security for invoice emails
The next invoice email you receive will contain only a text summary of your invoice information, including the amount due. To see your full invoice details, you’ll need to log in to your eBay account. The invoice will NOT contain any link taking you to your eBay account.

Teaching sellers to log into their accounts from a safe URL is an important step in helping members stay safe from malicious links and buttons in spoof emails.

Enhanced reporting
Now you’ll have more flexibility when analyzing your invoices. You’ll be able to download your invoice into an easy to view, non-editable, HTML file. You can also download your invoice transaction level details in to a CSV file, enabling you to easily sort and analyze your invoiced transactions using any application that supports the CSV format, such as Microsoft Excel. We’re also adding additional reports, such as new subtotals by fee or item, to help you track the fees you’ve paid.

To check your invoice, go to “My Seller Account” within My eBay and select “View Invoice”.

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It gives us great pleasure to welcome and honour our 12 new PowerSellers for the month of May 2007. You have shown exemplary service towards your buyers and have held yourself to the highest standards of professionalism. Thanks for making eBay a fantastic place to shop!

▪ ratnachhaya
▪ sona_industries
▪ allgemz
▪ pkp19991
▪ bigbansals
▪ ebizliveauction
▪ bgtonde
▪ bidstock
▪ pkanoria
▪ lucky_collection92
▪ precious-auctioneer
▪ indiantrends

Wishing you a lot of success in your eBay business. All the best!

Warm Regards,
eBay PowerSeller Team

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This is Sharat Digumarti from eBay's Trust and Safety team. I will like to update you about some important additions to the buyer protection program.

We understand that it is important that our buyers feel safe and connected to eBay, not only while buying but also and especially when there is a dispute between the Buyer and Seller regarding an Item not Received or when the Item is significantly different from what was described in the Listing.

eBay's Buyer Protection Program covers all transactions done on eBay. We will also like to ensure that all our buyers are well aware of the protection they can avail on eBay and the associated timelines. To ensure the same, we shall be launching the following:
▪Proactively tele-calling buyers who have filed a dispute to educate the buyers on Dispute / Buyer Protection process and timelines
▪Comprehensive Buyer Education material on Buyer Protection Program @ www.ebay.in/bpp
▪SMS alerts on Filing the Dispute (Shortly this service will be automated such that Buyers and Sellers can sign-up to receive alerts on Disputes filed and received)
▪Elimination of 'proof of payment requirement' if the payment of the disputed transaction is made using Paisa Pay
▪Email reminders to buyers on Buyer Protection process, timelines and claim deadlines.
▪Enhanced Security and Resolution Centre for Buyer & Seller Education @ www.ebay.in/sc

We hope that you will find the above features useful and they will enhance your buying experience on eBay.

Regards,
Sharat Digumarti
Trust and Safety Team

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Here are some answers for you from seller brand.deal. Seller brand.deal is a PowerSeller and has sold hundreds of products in the Camera & Electronics category. He will be sharing with you his best practices for good packaging and shipping.

Date: 24th May, Thursday
Time: 5 – 6 PM
Where: On this Thread

See you on the workshop!

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For every listing with Highlight, you will receive Border for the same listing free. There is no limit to the number of listings that a seller can make during the offer period with the promoted features. All other charges, FVF, and other Feature fees on the listings will be charged as applicable.

When is it?
The promotion starts on Monday, 21st May, 2007 between 00:00:01 IST (12:00 AM plus 1 second) and ending 23:59:59 IST on Friday, 25th May, 2007 (11:59 PM plus 59 seconds).

Who is eligible?
Sellers who list items on eBay.in during the offer period are eligible for the promotion.

The following are also included under the promotion:
▪The Online Auction and Fixed Price formats.
▪All categories.
▪Listing in 2 categories.
▪Listings created before the offer period and going live during the offer period.
▪Multiple quantity listings are also included in the promotion.

What do you need to do?
Choose Border and Highlight with your listing.

What is excluded?
▪ Shop format and Classified Ad format Listings
▪ Listings created during the promotion period and going live after the promotion period
▪ Listings that are revised during the promotion period

Important!
Sellers whose items qualify under the promotion will see that they are charged at the time of listing and they will be credited for qualified listings by 30th July 2007. The memo on the qualifying items will read "Buy Border Get Highlight Free May promotion credit".

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In order to bring greater transparency in the warranty being offered in listings and to reduce ambiguity that leads to bad experiences between buyers and sellers, eBay is introducing the Warranty Policy.

eBay sellers who offer items on eBay valued at more than Rs. 1,000 and offer either a written warranty or service contract with the items must provide the following in their item descriptions:

The full text of the written warranty such as
▪Warranty period
▪Things covered under the warranty
▪Key exceptions to the warranty
▪Claim process

Violations of this policy may result in a range of actions, including:
▪Listing cancellation
▪Limits on account privileges
▪Account suspension
▪Forfeit of eBay fees on cancelled listings
▪Loss of PowerSeller status

This policy shall be applicable from 15th June 2007 00:00 hrs.

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Thanks for your patience and cooperation

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	***Original: Issues with Contact Us link.***
	14 May, 2007 | 11:55 AM IST Some members using Contact Us link might be facing difficulty in proceeding beyond the first step. If you are facing this issue, we will request you to use Live Chat for any help required from Customer Support Team. We are currently working on resolving this situation. Thank you for your patience. Regards, The eBay Team
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What is the promotion?
Everything @ 1 Rupee with Free Shipping all over India

Criteria for the Promotion
• Starting price of Rs. 1/-
• Sellers with 10+ Feedback score
• "ZERO" shipping charges (Free shipping all over India)
• All the items must have a Gallery image
• New (not used) items only
• No Reserve Price

Focus Categories
• Mobiles & Accessories
• Jewellery
• Consumer Electronics
• Computers & Peripherals
• Cameras & Optics
• Apparel & Accessories
• Watches
• Home, Décor & Furnishings
• Kitchen & Home Appliances
• Toys
• Health & Fitness
• Travel, Tickets & Vouchers

Online and Offline Marketing
This promotion shall be backed by strong promotion using both online and offline media. In addition to heavy promotion on the Home Page, partner sites, we shall also be marketing this promotion on offline media like radio and newspaper inserts. We shall also be giving maximum exposure to the promotion on search engines.

Similar to our highly successful promotions like "The Nokia NSeries Sale", "Mobiles, iPods, Jewellery @ 1 Paisa" we expect fantastic response to the promotion from both new and repeat buyers. We will encourage you to participate in the promotion.

How to Participate?
• Create the relevant listing based on criteria for the promotion
• Send an email to roadtosuccess@ebay.com with live listings (Everyday starting from Monday, 14th May, before 2 PM).
• In case of non receipt of mail, all relevant listings shall be included within 24 hours.
• The last lot of items will be added on May 31st.
• All listings will be uploaded only on working days. In case of a weekend or public holiday, the relevant listings will be uploaded on the next working day.

"1 Paisa Free Shipping" – temporarily unavailable
To accommodate this promotion, the promotion block of 1 Paisa Free Shipping shall be temporarily unavailable. The block shall come back as soon as ‘Everything @ 1Rupee’ promotion comes to an end.

In case you have any questions on this promotion, please feel free to contact our Customer Support Team.

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With effect from June 7, 2007, we will be making an important change to the eBay Buyer Protection Policy. Eligibility for Purchase Protection coverage on an eBay site will now be governed by the site on which you make a purchase and no longer according to the site of registration.

If you are buying from sites other than eBay.in, we will encourage you to check the protection offered by the respective site.

There is no change to the purchase protection on eBay.in where we cover up to Rs 50,000/- when payments are made through PaisaPay and up to Rs. 10,000/- for other payment methods. Please read complete details of eBay India Standard Purchase Protection Program.

For example, if you are not a registered member of eBay India and buy an item on www.ebay.in after June 7th 2007, then your purchase protection would be as per the eBay India protection program. If you are a registered member on eBay India and you buy an item on eBay Australia after June 7th 2007, then the purchase protection would be as per the protection offered on eBay Australia.

Regards,
eBay Team

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As part of our various initiatives to improve a user’s eBay experience, we are making a change in the Travel, Tickets & Vouchers category.

Listings created in the Travel, Tickets & Vouchers category will be allowed to contain the seller’s contact information like phone number, email id to facilitate the completion of the transaction. The change is applicable starting 11:59 PM IST on the 15th of May 2007. This change shall be applicable only to listings created in the Travel, Tickets & Vouchers category.

To learn more about these changes, read our FAQ section. For listings created in all other categories, the current fee circumvention policy remains unchanged. All eBay policies like mis-categorisation etc remain unchanged.. If you have any question on the change, we encourage you to use our Customer Support Resources.

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When is it?
The promotion starts on Tuesday 1st May, 2007 between 00:00:01 IST (12:00 AM plus 1 second) and is ending 23:59:59 IST on Thursday, 31st May 2007 (11:59 PM plus 59 seconds).

Who is eligible?
Sellers who list items on eBay.in during the offer period are eligible for the promotion.

The following are also included under the promotion:
▪The Online Auction and Fixed Price formats.
▪All categories.
▪Listing in 2 categories.
▪Listings created before the offer period and going live during the offer period.
▪Multiple quantity listings are also included in the promotion.

What do you need to do?
Choose Home Page Featured with your listing

What is excluded?
▪ Shop format and Classified Ad format Listings
▪ Listings created during the promotion period and going live after the promotion period
▪ Listings that are revised during the promotion period

Important
Users whose items qualify under the promotion will see that they are charged at the time of listing and they will be credited for qualified listings by 15th July 2007. The memo on the qualifying items will read “Buy 50 HPF Get 10% Discount May promotion credit”

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	***Original: BUY 50 Home Page Featured, Get 10% Off (1st to 31st May 2007)***
	01 May, 2007 | 11:54 AM IST What is it? Buy 50 HPF and get 10% reduction on your cost for the first 50 HPF listings. i.e if you buy 100 ILF listings at Rs 15 each in the promotion period, you will be paying Rs 1050 instead of Rs 1500. The promotion is applicable only till 100 ILF listings. if you buy 50 Home Page Featured listings at Rs 150 each, in the promotion period, you will be paying Rs 6750 instead of Rs 7500. The promotion is applicable only till 50 Home Page featured listings. When is it? The promotion starts on Tuesday 1st May, 2007 between 00:00:01 IST (12:00 AM plus 1 second) and ending 23:59:59 IST on Thursday, 31st May 2007 (11:59 PM plus 59 seconds). Who is eligible? Sellers who list items on eBay.in during the offer period are eligible for the promotion. The following are also included under the promotion: ▪The Online Auction and Fixed Price formats. ▪All categories. ▪Listing in 2 categories. ▪Listings created before the offer period and going live during the offer period. ▪Multiple quantity listings are also included in the promotion. What do you need to do? Choose Feature Plus with your listing and choose to ship your products worldwide What is excluded? ▪ Shop format and Classified Ad format Listings ▪ Listings created during the promotion period and going live after the promotion period ▪ Listings that are revised during the promotion period Important Users whose items qualify under the promotion will see that they are charged at the time of listing and they will be credited for qualified listings by 15th July 2007. The memo on the qualifying items will read “Buy 50 HPF Get 10% Discount May promotion credit” Regards, The eBay Team
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For every listing with ILF, you will receive 10 Day and Reserve for the same listing free. There is no limit to the number of listings that a seller can make during the offer period with the promoted features.

All other charges, FVF, and other Feature fees on the listings will be charged as applicable.

When is it?
The promotion starts on Monday, 7th May, 2007 between 00:00:01 IST (12:00 AM plus 1 second) and ending 23:59:59 IST on Friday, 11th May, 2007 (11:59 PM plus 59 seconds).

Who is eligible?
Sellers who list items on eBay.in during the offer period are eligible for the promotion.

The following are also included under the promotion:
▪The Online Auction and Fixed Price formats.
▪All categories.
▪Listing in 2 categories.
▪Listings created before the offer period and going live during the offer period.
▪Multiple quantity listings are also included in the promotion.

What do you need to do?
Choose ILF with your listing and choose to ship your products worldwide.

What is excluded?
▪ Shop format and Classified Ad format Listings
▪ Listings created during the promotion period and going live after the promotion period
▪ Listings that are revised during the promotion period

Important
Sellers whose items qualify under the promotion will see that they are charged at the time of listing and they will be credited for qualified listings by 15th July 2007. The memo on the qualifying items will read “Buy ILF Get 10 Day and Reserve Free May promotion credit”.

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Dear Members,

We wanted to let you know about an update to the Feedback system, Feedback 2.0, which we introduced in March to eBay.in and seven other countries.

We have changed the way Detailed Seller Ratings are displayed. Detailed Seller Ratings are the anonymous star ratings that buyers leave for sellers. Currently, the system displays the Detailed Seller Ratings to the nearest 1/2 star. Later today, the system will be updated to display Detailed Seller Ratings to the nearest 1/10 (one-tenth) star. We believe this update provides members with more specific information.

The results we’ve seen so far indicate that there is a good take up of the new Feedback features, and no negative impact to bidding and listing. While some members were initially concerned about the changes, we’ve received an increasing number of positive comments, from both buyers and sellers.

The positive results mean that we are extending the new Feedback system to eBay.com and other sites around the world.

We appreciate the input and support we’ve received from our members. These changes help ensure that eBay’s Feedback system continues to be a credible measure of trust in the eBay marketplace.

Regards,
The eBay Team

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When is it?
The promotion starts on Tuesday 1st May, 2007 between 00:00:01 IST (12:00 AM plus 1 second) and ending 23:59:59 IST on Thursday, 31st May 2007 (11:59 PM plus 59 seconds).

Who is eligible?
Sellers who list items on eBay.in during the offer period are eligible for the promotion.

The following are also included under the promotion:
▪The Online Auction and Fixed Price formats.
▪All categories.
▪Listing in 2 categories.
▪Listings created before the offer period and going live during the offer period.
▪Multiple quantity listings are also included in the promotion.

What do you need to do?
Choose Feature Plus with your listing and choose to ship your products worldwide

What is excluded?
▪ Shop format and Classified Ad format Listings
▪ Listings created during the promotion period and going live after the promotion period
▪ Listings that are revised during the promotion period

Important
Users whose items qualify under the promotion will see that they are charged at the time of listing and they will be credited for qualified listings by 15th July 2007. The memo on the qualifying items will read “Buy 100 ILF Get 30% Discount May promotion credit”

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