Dear eBay Users,
We will like to inform you all about an important change in the feedback system.
Feedback is the cornerstone of trust on the eBay marketplace. A seller’s Feedback provides buyers the opportunity to make informed decisions about their purchases. It helps instill buyer confidence, and it helps protect the marketplace against fraud.
We believe that buyers have access to a seller’s complete Feedback record before choosing to trade with that seller. For this reason, we are restricting selling activities for members who have private Feedback sometime during the week of October 23, 2006.
What will change
· Members who have private Feedback profiles will no longer be allowed to list new items after this change goes into effect.
· Any items listed before the change will not be impacted. However, they may not be re-listed by sellers who keep their Feedback profiles private.
· Members who wish to make their Feedback profiles private can still do so. However, they must cancel any existing listings, and they will not be allowed to create new listings as long as their Feedback is private.
Learn more about making your Feedback profile public.
Why We’re Making This Change
Buyers should have all the information available about their prospective sellers’ past trading histories. This helps them make knowledgeable choices about doing business with that seller. Prohibiting members with private Feedback profiles from listing items will ensure we help maintain a safe and well-lit marketplace.
eBay offers the ability for members to make their Feedback private as an option when they have significant concerns about a comment. They can hide their comments in this way until they are able to resolve the issue. (Read about Mutual Feedback Withdrawal).
Whether you’re a buyer or a seller, your Feedback Profile is a valuable asset that helps earn the trust of other eBay members. We strongly encourage members to keep their Feedback profiles public so everyone in the marketplace can benefit from the Feedback other eBay Community members have left them.
Regards,
The eBay Team