We will like to introduce a new feature that aims at improving the way you respond to emails sent to you through eBay's systems (such as Ask Seller A Question).

Currently, when an email is sent to you through eBay's system -- and the sender has chosen to hide their email address -- you cannot respond directly from your email client. Instead, you are directed to "Use The Yellow Button" within the body of the email, which requests you to log on to your My Message to reply to the email.

We've heard from members that this can be confusing and inefficient, especially when you have a large volume of emails to answer.

To make responding to your eBay email easier, we've developed Anonymous Email Forwarding. This change will allow you to respond to email directly from your own email client, while still protecting the sender's privacy. This feature will launch near the end of the month.

The anonymous email forwarding service will help members communicate easily with one another while preserving the privacy of your email addresses. Of course, you can still use My Messages to respond, if you prefer.

To Know more on how Anonymous Email Forwarding works, pleaseclick here

Warm Regards,
eBay Team