We have often heard from our community the need to have a Third Party Online Dispute resolution mechanism that could assist our users in the Online Dispute Resolution process.

Based on your feedback, eBay is happy to announce the launch of third Party Online Dispute Resolution (ODR) on the Security and Resolution Centre.

ODR INDIA is an ODR service provider designed to aid in dispute resolution. At ODR INDIA any type of dispute can be resolved through

-Assisted Negotiation
-Automated Negotiation
-Mediation
-Arbitration

If you have any dispute on eBay, which you are unable to solve to your satisfaction after you lodge a complaint using eBay Dispute Resolution Console, you may take assistance of ODR INDIA. It is easy, convenient and also has a special promotional offer exclusive for eBay users.

We hope you will find the above services useful. If you have any questions or clarifications, feel free to post on this Thread

Regards,
Sharat Digumarti
Senior Manager – Trust and Safety