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 February 2006 |
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***Contribute to eBay Community Cookbook*** |
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28 February, 2006 | 06:21 PM IST
Hi,
The eBay US is planning the 5th eBay Live. eBay Live is an offline event for eBay users to meet, network, and learn from each other. eBay Live is very popular with almost 10,000 users attending the event.
As part of the event, the team is putting together a cook book that will contain original recipes from eBay Community Members. This eBay Community Cookbook will be given out to all participants at the event.
Since Indian food is so popular everywhere, it will be great if we can help people around the globe explore some Indian flavors. Calling on all you cooks out there to contribute your favorite original recipes to the Cookbook.
A third-party company named Typensave is helping eBay gather all the recipes.
To submit yours:
• Visit Typensave at http://www2.typensave.com.
• Click on the “Login” button to the right of the page.
• Enter your name as the Contributor Name.
• Use “ebaylive” as the Group Login, and “book” as the password (you don’t need to use the quotation marks). Please note that you should not use your eBay ID and password.
Also, feel free to post your recipe on the following thread as well - http://forums.ebay.in/thread.jspa?threadID=500000425
Regards,
The eBay Team
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***Making and Receiving Payment Safely on eBay*** |
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22 February, 2006 | 04:39 PM IST
Dear Users,
We will like to bring your attention on receiving and making safe payments on eBay.
There are number of ways you can pay and receive payments on eBay. Some such popular methods are PaisaPay, Cheque, Demand Draft etc. If payment method is cheque, demand Draft, always wait for its clearance. If Payment method is PaisaPay, always check confirmation mail in you’re My eBay.
Some of the payments options that are not safe and should be avoided by our users are Western Union Money Transfer and BIDPAY.
As stated by Western Union itself, it is a payment service that is not suitable for doing business with strangers. Click Here to learn more on Western Union Money Transfer on eBay. BIDPAY has ceased its operations and are no longer providing online money transfer services. Click Here to know more.
The above two methods are frequently used by fraudsters to trick gullible users in receiving or making payment. Kindly be advised that the above services are not safe and if you receive offers to pay/receive payment by the same, kindly do not accept the offer.
We will also request all our sellers to familiarize themselves with Safe Payment Policy
To know more about making safe payment, Click Here.
Regards,
The eBay Team
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***Buy Featured Plus and get International Listing and 10 day feature absolutely free*** |
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17 February, 2006 | 06:26 PM IST
Dear Sellers,
Give your listings the maximum mileage. Buy Featured Plus and display your products internationally and for a duration of 10 days absolutely FREE! Get more exposure and hence more buyers! Offer valid for 5 days only! Starts- 20th February 2006.
What are the Benefits?
With Featured Plus, you can increase your chances of sales by up to 69%. You can now get two features worth up to Rs. 115/- absolutely free with every featured plus listing.
When is it?
Starting Monday February 20, 2006 between 00:00:01 IST (12:00 AM plus one seconds on February 20, 2006) and ending 23:59:59 IST on Friday, February 24, 2006 (11:59 PM plus 59 seconds).
Who is eligible?
All sellers registered on eBay.in, whose country of residence is India, is registered on eBay.in and lists items on eBay.in during the offer period.
Formats included are Auction and Fixed Price. All categories are included. Listing in 2 categories is included. The promotion is applicable to listings which are created during or prior to promotion period and going live during the promotion period.
What you need to do?
Choose Featured Plus! with your listing and choose to ship your products worldwide and / or list your item for a duration of 10 days.
What is excluded?
▪ Shop Format and Ad Format Listings
▪ Listings created during the promotion period and going live after the promotion period
▪ Listings that are revised during the promotion period
Important
Users whose listings qualify under the promotion will be charged at the time of listing and will be credited for all qualifying items by 24th March ‘06. The memo on qualifying items will read " Buy Feature Plus get ILF & 10 day listing free February promotion credit".
For more details Click Here.
Happy Selling!
Regards,
The eBay Team
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***Update on Duplicate Listing Policy*** |
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17 February, 2006 | 05:14 PM IST
Duplicate listing of same item multiple times has been one of the major concerns amongst our community members. Many buyers are finding the experience very frustrating and this has also come out in many user studies that we have conducted. After taking feedback from the community, and also keeping in view the nascency of our market, we are reducing the number of allowed multiple listings from 10 to 5. This will help in reducing the site clutter and improving buying experience. At the same time, it will maintain the flexibility for a seller to showcase the width of inventory.
eBay will enforce this policy from March 5, 2006.
Currently we are identifying sellers doing above 10 multiple listings and post March 5 we will work to identify sellers doing above 5 multiple listings. As always, we will encourage our members to report users who might be violating the policy through the Contact Us link. From March 5 onwards, we will work to identify seller doing more than 5 listings and take action accordingly.
Do continue to give us inputs and all feedback is welcome.
Duplicate Listing Policy
Sellers may not concurrently have more than 5 listings for identical items. If a seller chooses to list in more than one category, the seller must still adhere to the multiple listings limit of 5. Sellers may not use multiple User IDs to list more than 5 identical items.
Violations of this policy may result in a range of actions, including:
-Listing cancellation
-Limits on account privileges
-Account suspension
-Forfeit of eBay fees on cancelled listings
-Loss of PowerSeller status
Spend a few minutes taking eBay's tutorial on Search and Browse Manipulation
Example of violation of this policy
Sellers who are selling individual same-model Digital Camera from Sony shall not add an additional item of insignificant value to the listing in order to "create" a unique listing:
List 5 individual same-model Sony Camera with a USB cord each
List 5 individual same-model Sony Camera with a pouch each
List 5 individual same-model Sony Camera with a package of photo paper each
These listings would be considered as 15 identical listings and shall be considered a violation of the policy
To know more about the policy, please visit our Duplicate Listing Policy Page.
Regards,
The eBay Team
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***Home Page Featured Listing at 50 % Discount!*** |
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10 February, 2006 | 07:53 PM IST
Dear Sellers,
Give your listings the maximum mileage. Get them on the eBay.in Home Page at a 50% Discount! 5 Days Only! Starts 13th February 2006.
When is it?
Starting Monday February 13, 2006 between 00:00:02 IST (12:00 AM plus 2 seconds on February 13, 2006) and ending 23:59:59 IST on Friday, February 17, 2006 (11:59 PM plus 59 seconds).
Who is eligible?
Home Page feature listing can be used by any registered seller who has a minimum feedback score of 10. All categories are included. Formats included are Fixed Price and Auction. All listings created on or before the promotion period and scheduled to go live during the promotion period will be included in the promotion.
What are the Benefits?
Home Page – A prominent area of the site where buyers visit and look for items to buy. With this feature your listing has a chance to rotate on the home page of eBay.in. In addition your item will also appear on the Home Page Featured Items section which is a separate section of all items featured on the Home Page.
Click here to know more about Home Page Feature.
What are the fees during the promotion?
Home Page Featured for Single Quantity Listing - Rs. 75/-
Home Page Featured for Multiple Quantity Listing - Rs. 150/-
Note - All other charges, Final Value Fees and other feature fees will be charged as applicable.
What you need to do?
Select Homepage Featured while creating your listing.
What is excluded?
- Ad format and Shop format listings are excluded from this promotion
- All listings created during the promotion period and scheduled to go live after the promotion period are excluded from the promotion
- Listings revised during the promotion are excluded from the promotion
Happy Selling!
Regards,
The eBay Team
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***Increased Visibility for Shop Inventory Format Listings*** |
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08 February, 2006 | 03:42 PM IST
 Hi! I am Rajesh Iyer, Manager eBay Shops and I’m here to let you know about some important changes happening for Store Inventory Listings that will benefit the Shop Sellers. We want eBay Shops offering’s to be profitable for you as well as providing a dynamic, comprehensive, and scalable platform on which to sell. In addition to the existing benefits available to Shop owners, such as the opportunity to use the cheaper Shops format featured listings, traffic reports, email marketing options, phone support and tools for optimising your presence in search engines, we will be making changes to the eBay search facility to ensure your Shop items are found more easily by buyers.
Shortly, the Shops items will be included to the main eBay search. This means that at the end of any eBay search, all matching Shop inventory format listings will be displayed. For sellers, this means much more exposure for your Shop and Shop items – for buyers, every search will return many more qualified listings. After the change when there are relevant Shops items they will be returned and visible to potential buyers in search results 100% of the time. This change will be rolled in mid February and may take up to 1 week for the roll out to complete. Currently the Shop Items are visible only within a sellers shop.
In addition we are going to make changes to the durations available for Store Inventory listings. Right now you can choose to have your Store Inventory listings run for 30 to 120 days, or until you choose to cancel them. However, very few Store sellers decide to have their listings run for 60, 90, or 120 days, hence we are going to remove these durations.
Live listings with one of these durations will not be affected. It’s just that sellers will not be able to list new items, or re-list closed items, at one of these durations once the change is made. Of course, you will still be able to opt to run your listings for 30 days, or keep them as Good ‘Til Cancelled. Store fees remain unchanged.
Happy Selling!
Regards,
Rajesh Iyer
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***Featured Plus Listing – Buy 1, Get 1 FREE*** |
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03 February, 2006 | 06:23 PM IST
Display your item on the top of listing and search pages with Featured Plus!
What Are the Benefits?
With Featured Plus, you could increase your chances of sales by up to 69%.
When is it?
Starting Monday February 6, 2006 between 00:00:01 IST (12:00 AM plus 1 seconds on February 6, 2006) and ending 23:59:59 IST on Friday, February 10, 2006 (11:59 PM plus 59 seconds).
What is it?
All listers who list with 1 Featured Plus in Promo Period will get 1 FREE Featured Plus listing i.e. on every 2nd Feature Plus listing the fee would be waived off. The more you list with Featured Plus the more you get FREE. E.g. If you have listed 5 listings with Featured Plus you get 5 Free, on 10 you get 10 Free and so on so forth. NO LIMITS!!!
In case a seller has listed 7 listings with Feature Plus in promo period the Fee would be waived off on 3 of those listings. Ideally to take maximum benefit under the promotion a seller should list Featured Plus listing in multiples of 2 / 4 /6 / 8……. The benefit per listing would be Rs. 75 per Feature Plus listing.
Who is eligible?
All registered sellers on eBay.in and whose country of residence is India and meet the eligibility criteria for Feature Plus are eligible for the promotion.
Formats included are Auction, Fixed Price and Ad format. All categories are included. Listing in 2 categories is included. The promotion is applicable to listings which are created during or prior to promotion period and going live during the promotion period.
What are the Fees?
The normal fee for Featured Plus is Rs. 75 per listing. During the duration of the promotion, you will get 2 listings with Featured Plus for Rs. 75.
All other charges, Final Value Fees, and other feature fees will be charged as applicable.
What you need to do?
Simply select Feature Plus on 2 or more listings during the promotion period.
What is excluded?
- Store format listings are excluded.
- Listings created during the promotion and going live after the promotion period
- Listings revised during the promotion.
IMPORTANT
Users whose items qualify under the promotion will see that they are charged at the time of listing and they will be credited for all qualifying items by 20th March 2006. The memo on the qualifying items will read "Feature Plus Buy 1 get 1 February promotion credit"
Happy Selling!
Regards,
The eBay Team
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***Update on New Policies*** |
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03 February, 2006 | 06:20 PM IST
We are happy to announce a few policies which shall help make the site safer.
These policies are:
Safe Payments Policy
Safety and convenience are at the core of eBay’s policies toward payments. This policy is designed to promote safe online shopping, and to encourage online payment methods that are safe, easy to use, reliable, and offer high levels of protection for users. The policy also attempts to preserve some flexibility for users that still prefer offline payment methods
Not permitted on eBay.in :
Sellers may not solicit buyers to mail cash. Sellers may not ask buyers to send cash through instant cash transfer services (non-bank, point-to-point cash transfers) such as Western Union. Finally, sellers may not request payment through online payment methods not specifically permitted in this policy.
Third Party Endorsements
Third-party endorsements of eBay members can create an unsafe marketplace hence this policy has been formulated. Manipulations of eBay’s reputation system (feedback system, PowerSeller program, etc.) may confuse or mislead buyers, which also can create an unsafe environment.
Not permitted under this policy
- Seal that endorses a seller, for example “Trusted seller” or “Reliable seller”
- Seal that manipulates eBay feedback, for example "100% positive feedback in authentic watches"
Item Location Misrepresentation
Most sellers in India represent the item location correctly and it’s a simple and straight forward policy which is as follows "Sellers must accurately represent the location from which their item will be shipped in the item location field".
We request our sellers to have a look at the policy pages by clicking on the above links.
Sellers can discuss the above policies on the discussion thread we created for Policy Violation Consequences - http://forums.ebay.in/thread.jspa?threadID=600000290&start=0
Regards,
The eBay Team
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***A Message from Sharat Digumarti – Trust & Safety Team*** |
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03 February, 2006 | 05:16 PM IST
Hello… This is Sharat Digumarti, and I manage a team responsible for Trust & Safety at eBay India. Over the past few months, we have heard a lot of feedback from our sellers on the policies of the site, as well as the consequences of violating these policies. I want to give everyone a quick update of what we have achieved so far to address these issues, as well as share some of our plans for 2006.
Making policies easy to understand
Did you know we have over 100 policies? These policies are designed to keep the eBay marketplace healthy and to maintain a safe place to buy and sell. We recognized that some of our policies were hard to understand, even for me. So last year, we spent several months rewriting our policy pages in straightforward language to make policies easier to understand. Now each page includes: a clear statement of the policy and why we have it; examples that illustrate what is and isn’t allowed; and a list of the possible consequences of violating the policy. (To learn more, please visit our Policy Hub page.)
Educating members about policies
Understanding eBay’s policies helps members to be more effective buyers and sellers. Last year we focused on creating educational materials on the site designed to help members understand and comply with our policies. We now have five online tutorials available for Intellectual Property & VeRO, Shill Bidding, Fee Circumvention, Feedback, and Search & Browse Manipulation.
These new tutorials only take a few minutes to complete, stepping members through the details they need to know in order to stay in compliance. They can also be used as effective training materials for sellers who may have other people who help them run their businesses and who need to understand the rules. In 2006, we will also be launching a new comprehensive Marketplace Policy tutorial that covers all our biggest policy areas.
Enforcing policy violation consequences and mitigation
The vast majority of sellers and PowerSellers on eBay are good people who comply with eBay’s policies in the overall interest of the marketplace. Our job has been twofold:
1) to create more ways to educate sellers who may unintentionally violate the rules, and
2) to put new consequences in place that effectively penalize the "bad apples" – those few sellers who intentionally violate the rules.
We’ll be adding more consequences in 2006. These include:
- Restricting repeat policy violators’ ability to sell for a period of time – Depending on how often a seller has violated our policies in a 90-day period, they may be required to complete a 15-minute tutorial or they could be restricted from listing new items for up to 3 days.
- Retaining eBay fees when cancelling a repeat violator’s listings for List Practices violations – If a seller repeatedly violates policies in a 90-day period despite previously having taken a tutorial on those policies, we are going to keep their listing and feature fees on subsequent listing cancellations for policy violations. We feel strongly that this is a level-playing field issue and that we need to create a financial penalty for these sellers who cannot be rehabilitated through education alone.
Making it easy to detect policy violations
One of the most important ways we learn about listings that violate our policies is through reports from other Community members. You have told us that the process for reporting suspicious activity has been too cumbersome. So to make it easier for members to send us these reports, later in 2006, every item page will have a "Report this Item" link at the bottom of the page. This link will by pass the Contact Us flow and take you to a list of possible reasons why a listing needs to be brought to our attention. It will save you valuable time and help us review the listing quickly.
We have started a discussion thread on the Community forums for users to discuss these changes. You can access this thread by clicking here - http://forums.ebay.in/thread.jspa?threadID=600000290. You can use this thread to share with us your feedback on these areas, as well as ask us questions.
Finally, I want to add a note here to thank our members who do report suspicious activity on the site. We need – and truly appreciate – your help in keeping the marketplace safe.
Thanks,
Sharat Digumarti
eBay India Trust & Safety Team
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***Reminder - Open House Chat with Rathin Lahiri - Head of Marketing, eBay India*** |
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01 February, 2006 | 04:51 PM IST
Dear Members,
The next eBay India Open House Chat with Management Team session with be held tomorrow, the 2nd of February, 2006, from 4:00 PM IST to 5:00 PM IST. Rathin Lahiri, Head of Marketing, eBay India, will be available on the Feedback to eBay India Team Discussion Board to answer any queries that you wish to ask him, regarding eBay India.
To attend this Open House, or to send your questions to Rajan in advance of the event, please visit the Open House post on the Discussion Boards by clicking here.
Regards,
eBay India Community Development Team
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Subscribe to all
Buyer requirements allow sellers to block buyers from bidding on or purchasing your items
based on criteria such as their country of registration, their buying history on eBay, verification information and
so on. Using this feature helps you minimize transactions with potentially risky buyers and have high UPI rates.
