Dear members,

We are glad to announce the introduction of item specifics in the Women’s Apparel and MP3 Players categories. Providing Item Specifics has advantages because it enables buyers find your item based on additional details.

Note: The Item Specifics feature is not available for all categories, and the layout for Item Specifics on View Item pages varies by category.

About Item Specifics

• The Item Specifics are determined by the category in which you sell your item. For example, the Item Specifics available in an apparel category would be related to size and style, while Item Specifics in a Mobile category would be related to model and features.
• The Item Specifics you provide are displayed at the top of your item description and are used by buyers to search for items. They are considered a binding part of your item description.
• In most categories supporting Item Specifics, this information is optional. However, it is definitely to your benefit to complete as many of the details as are applicable.

Advantages of providing Item Specifics

• Gives buyers an easy, fast way to search for your item.
• Makes the basic facts about your item clear and accessible on your listing.
• Gives buyers more details about your item and helps them make an informed purchase.
• Provides an additional way for buyers to find your item (for example, by size or by style).
• Provides consistent terminology and spelling (For example, to find a particular shoe size of 6.5, buyers do not have to search for variations including "sz 6 ½" or "6 and a half").

We encourage all the sellers to fill in as much details in these item specifics using the Turbo Lister and the SYI (Sell Your Item) form.

Regards,
The eBay Team

Link to this announcement | Back to top

Dear members,

We are glad to introduce Product Finders in the Mobiles (Handsets) category.

Product finders (Pull-down menus) will now be available on the Mobiles (Handsets) category. Using drop-down menus, buyers can choose to search using as many or as few characteristics as you would like. For example, to look for a specific “Model" in Handsets, from the main eBay page go to the Mobiles & Accessories category, and select Handsets.

This example below shows the pull-down menu feature you can use to select items based on the item characteristics of Brand, Type, Camera (mega pixel), and must have features.

To view the Mobile handsets item specifics click here.

Note: Item Specifics are also live in the Men’s apparel category.

Regards,
The eBay Team

Link to this announcement | Back to top

Dear members,

The Live Chat support is now available for our members. We thank you for your patience during the time it was not available.

Regards,
The eBay Team

Link to this announcement | Back to top
	***Original: Live Chat Unavailable***
	27 December, 2005 | 12:30 PM IST Dear members, The Live Chat support is temporarily unavailable for our members. We regret the inconvenience caused to our members, and will update you as soon as the facility is available again. Regards, The eBay Team
	Link to this announcement | Back to top

Dear members,

We have made a few content changes to make the Unpaid Item Process more helpful. (Learn more about the UPI process here).
Please note: These changes will not change the actual UPI process itself. We’re just improving some of the wording and guidance that we provide within the process.

Some of the changes include:

• Resolution Tips - Designed to instruct buyers and sellers on how to achieve a successful outcome, these tips will be prominently displayed at the top of the View Dispute and View Dispute: Enter Response pages.
• Additional action links - “Relist Item” and “Second Chance Offer” links will be provided on the Dispute Closed and Dispute Closed Successfully pages to give sellers more options at the end of the process.
• New Dropdown Options and Clarifying Text – We’ve clarified several of the dropdown selections with clearer choices. For example, “The buyer’s payment has not been received” and “The buyer’s payment has not cleared” will be two separate options, replacing one which reads, “Payment has not been received or has not yet cleared”.

Regards,
The eBay Team

Link to this announcement | Back to top

To improve the shopping experience on eBay, eBay has developed more specific policies for selling jewellery on eBay.in. These policies are designed to ensure buyers have a clear understanding of what they purchase by requiring sellers to include important information about the jewellery item in the item title and description.

Sellers wishing to list these items need to review the policy which is available here - http://pages.ebay.in/help/policies/jewelry.html. Please pay close attention to the ‘Some Examples’ section within the policy. The jewellery listings must adhere to the rules outlined.

Happy Trading,
The eBay Team

Link to this announcement | Back to top

Dear Members,

There was an error in the link for the Workshop provided in the earlier announcement. The correct link for the Workshop is:
Workshop on eBay Policies, Violations and Consequences - December 21, Wednesday, 4-5 PM.

We look forward to seeing you there!

Regards,
The eBay Team

Link to this announcement | Back to top
	***Original: Reminder - Workshop on eBay Policies, Violations and Consequences - December 21, Wednesday, 4-5 PM***
	20 December, 2005 | 04:05 PM IST Dear Users, We wish to remind you of the upcoming workshop on 'eBay Policy, Violation and Consequences Workshop'. This workshop will be conducted on Wednesday, the 21st of December, from 4 PM to 5 PM. In this workshop, Sr. Manager from Trust and Safety will be available to discuss policies, violations, consequences of policy violation and suggestions on improving overall experience on the eBay site with our users. Do attend this workshop to learn how to make your online buying experience a safe and enjoyable one. Please join us in this Workshop by clicking here. We look forward to seeing you there! Regards, The eBay Team
	Link to this announcement | Back to top

When is it?

Starting Monday December 19, 2005 between 00:00:01 IST (12:00 AM plus one second on December 19, 2005) and ending 23:59:59 IST on Sunday, December 25, 2005 (11:59 PM plus 59 seconds).

What is it?

Every seller gets International Listing Fee (ILF) and / or Border FREE on 5 listings during the promotion period. Listings with both features or one of the 2 features are eligible under the promotion. Ideally to take maximum benefit under the promotion sellers should use both features on their listing. The maximum number of listings / seller eligible under the promotion would be 5.

Who is eligible?

All Sellers whose country of residence is India and registered on eBay.in and listing on eBay.in during the promotion period are eligible for the promotion. Formats included are Auction and Fixed Price. All Categories are included. Listings in 2 categories is included. Listings created before the promotion period and going live during the promotion period are included.

What Are the Benefits?

The International Listing Fee varies from Rs. 15 to Rs. 90 per listing. Border is charged at Rs. 5 per listing. During the period of the promotion, these features will be FREE for a maximum of 5 listings.

All other charges, Final Value Fees, and other feature fees will be charged as applicable.

What you need to do?

Choose to ship your products worldwide and add Border to your listings.

What is excluded?

• Store Format and Ad Format Listings are excluded.
• Listings created during the promotion period and going live after the promotion period are excluded from the promotion.
• Listings that are revised during the promotion period are excluded from the promotion.

Users whose listings qualify under the promotion will see that they are charged at the time of listing and will be credited for all qualifying items by 25th January ’06. The memo on qualifying items will read "ILF and Border 5 Free Listings December Promotion Credit".

Happy Selling!

Regards,
The eBay Team

Link to this announcement | Back to top

The eBay system will be undergoing general maintenance from approximately 12:30 IST to 14:30 IST on Friday, December 16th. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay Team

Link to this announcement | Back to top

Dear Members,

The next eBay India Open House Chat with Management Team session with be held tomorrow, the 16th of December, 2005, from 4:00 PM IST to 5:00 PM IST. Rajan Mehra, Country Manager - New Ventures & Payments, eBay India, will be available on the Feedback to eBay India Team Discussion Board to answer any queries that you wish to ask him, regarding eBay India.

To attend this Open House, or to send your questions to Rajan in advance of the event, please visit the Open House post on the Discussion Boards by clicking here.

Regards,
Community Development Team

Link to this announcement | Back to top
	***Original: Open House Chat with Rajan Mehra, Country Manager - New Ventures & Payments***
	09 December, 2005 | 08:33 PM IST Dear Members, The Community Development team invites you to join us for an online chat with Rajan Mehra, Country Manager - New Ventures & Payments, for a discussion on buying and selling on eBay India. This event will be held on Friday, the 16th of December, 2005, from 4:00 PM IST to 5:00 PM IST. Rajan will be available at this time on the Feedback to eBay India Team Discussion Board to answer any queries that you wish to ask him, regarding eBay India. To attend this Open House, or to send your questions to Rajan in advance of the event, please visit the Open House post on the Discussion Boards by clicking here. We look forward to your participation! Regards, Community Development Team
	Link to this announcement | Back to top

Hi, I am Rajesh Iyer, from the Seller Product Marketing Team. We know that sellers need information to run their businesses efficiently -- for instance, the price an item is likely to go for on eBay, or what types of items buyers are searching for. Likewise, buyers want to know the price they can expect to pay for an item they're considering purchasing. We're happy to announce that you can now get this kind of information based on activity on eBay's sites with our newest service, eBay Marketplace Research.

eBay Marketplace Research, launched recently, will help you understand overall listing, selling, and searching trends across the eBay site, and give you the information you need to become a more informed buyer or seller.

Some of the features of eBay Marketplace Research include:

• The ability to analyze key information like the average sale prices, average start prices, and average Buy It Now prices of items
• The ability to explore the top keyword searches on eBay by category and by related keywords
• Charts to help you see buying and selling trends in the eBay marketplace
• Access to completed items data going back up to 90 days

In June 2005, we announced a number of changes to eBay's Feedback that we believe will address some of the top concerns members have had with the feedback system. This September, we launched the first change -- removing all feedback from users who are indefinitely suspended within 90 days of registration (read the announcement).

Here are two more changes that are now live:

1. Requiring new members to complete a tutorial before leaving neutral or negative feedback.

   Members who have 10 or less feedback will now be required to complete a brief tutorial before leaving their first neutral or negative feedback. The tutorial will educate new members about the feedback system as well as ensure that they are aware of the various communication tools available to them prior to leaving feedback for their trading partner.

   In addition, we have updated the page that all members see prior to leaving neutral or negative feedback. The updated page will emphasize the importance of communicating with your trading partner on eBay prior to leaving feedback. It will also urge members to make sure they have given their trading partner enough time to fulfill their obligations.

2. Removing feedback ratings (not comments) left by buyers who don't participate in the Unpaid Item process on eBay for an item.

   We will automatically remove feedback ratings left by buyers who do not respond to the Unpaid Item process (UPI) on eBay. This means the rating (whether positive, neutral or negative) will no longer affect the recipient's feedback score, although the feedback comment itself will remain. An administrative note from eBay will be added to the comment, indicating that the feedback rating was removed because the member did not participate in the Unpaid Item process on eBay. This will address the concern pointed out by sellers of users, who do not pay for their item nor respond to the Unpaid Item process, rating the seller. This is a global change and will affect all eBay sites.

   The new policy only applies to unpaid item claims filed on or after Tuesday, December 6th (except for those that were filed on or after December 6th and were closed before the change was fully implemented on December 9th). Eligibility is based on the Unpaid Item filing date, not when the feedback was left.

To comment on any of the recent changes, please visit the Discussion Boards and always remember to read the Announcement Board for any future changes we may make to the feedback system.

Regards,
The eBay Team

Link to this announcement | Back to top

The eBay system will be undergoing general maintenance from approximately 12:30 IST to 14:30 IST on Friday, December 9th. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

***eBay Discussion Boards - Scheduled Maintenance***

Liveworld will be doing maintenance on their systems from approximately 12:30 IST to 14:30 IST on Friday, December 9th. This means that eBay's Discussion Boards may be unavailable or slow during this time.

If you are unfamiliar with these areas, we invite you to visit them by clicking "Community" from the eBay navigation bar at the top of any eBay page.

Regards,
The eBay Team

Link to this announcement | Back to top

Every month changes are made to the category structure on eBay.In to make it easier for members browsing eBay to find what they are looking for. Many of these changes are driven by community suggestions, so a big thank you to all those members who wrote in!

This month’s major changes are:

Beauty & Health

• Hair Dryers (New Brands Added)
  • Black & Decker
  • Braun
  • Brown
  • National
  • Nova
  • Panasonic
  • Philips
  • Mini Hair Dryers
• Perfumes & Fragrances (New Brands Added)
  • Women
    • Armani
    • Boucheron
    • Burberry
    • Bvlgari
    • Calvin Klein
    • Cartier
    • Chanel
    • Charlie
    • Christian Dior
    • Davidoff
    • DKNY
    • Dolce & Gabbana
    • Escada
    • Fendi
    • Gap
    • Gianni Versace
    • Givenchy
    • Gucci
    • Hugo Boss
    • Moschino
    • Nina Ricci
  • Men
    • Adidas
    • Alfred Dunhill
    • Alfred Sung
    • Armani
    • Azzaro
    • Boucheron
    • Burberry
    • Bvlgari
    • Calvin Klein
    • Chanel
    • Christian Dior
    • Davidoff
    • DKNY
    • Dolce & Gabbana
    • Escada
    • Ferrari
    • Gap
    • Gianni Versace
    • Givenchy
    • Gucci
    • Hugo Boss
    • Joop
    • Kenzo
    • Ralph Lauren
    • Tommy Hilfiger

Computers & Peripherals

• Binoculars & Telescope
  • Binoculars (new subcategories added)
    • Digital Camera Binoculars
    • Night Vision, Infrared
    • Standard Binoculars
      • 2x to 5x Magnification
      • 6x to 9x Magnification
      • 10x & More

Computers & Peripherals

• Computer Components
  • Memory / RAM
    • DDR (New Brands added)
      • 128 MB & Less
        • Hynix
        • Simmtronics
        • Twinmos
        • Other Brands
      • 256 MB
        • Hynix
        • Simmtronics
        • Transcend
        • Twinmos
        • Other Brands
      • 512 MB
        • Hynix
        • Simmtronics
        • Transcend
        • Twinmos
        • Other Brands
      • 1 GB & More
        • Hynix
        • Simmtronics
        • Transcend
        • Other Brands
• Input Devices
  • Keyboards (new subcategories + Brands added)
    • Numeric Keypads
    • Standard Keyboards
      • Adcom
      • Genius
      • iBall
      • Intex
      • Logitech
      • Microsoft
      • TVSE
      • Typhoon
    • Wireless Keyboards
    • Mouse
    • Optical Mouse
      • iBall
      • Logitech
      • Microsoft
      • Samsung
    • Mini Laptop Mouse
    • Non Standard Shaped Mouse
    • Standard, Ball Mouse
    • Wireless Mouse

Several minor changes have also take place in other categories not mentioned here.

These changes will go live on the 8th of December 2005. We strongly encourage members to pay careful attention to which categories have changed and to update Turbo Lister. Existing listings may be moved as categories are split, moved, or renamed.

To view the present category structure, with category numbers, click on the 'Buy' link at the top of almost every page. Click on the 'See all categories' link towards the bottom of the page. You will reach the Category index page. Select the 'Show category numbers' radio button, and then click 'Show'. You can now view all the categories, with their respective category numbers.

As always, you can move your item to another category by revising your listing as long as as it has not received a bid and there are more than 12 hours left in the listing. Click here for details on how to revise your item.

We always welcome community suggestions and incorporate them wherever possible. To submit a suggestion to eBay, click here. You can also email us your suggestions at incategory@ebay.com

Happy Trading!

Regards,
The eBay Team

Link to this announcement | Back to top

The eBay system will be undergoing general maintenance from approximately 12:30 IST to 14:30 IST on Friday, December 2nd. During this maintenance period, certain eBay site features may be intermittently unavailable or slow.

Regards,
The eBay Team

Link to this announcement | Back to top