When is it?

Starting Sunday, October 2nd, 2005 between 00:00:01 IST (12:00 AM plus one second on October 02, 2005) and ending 23:59:59 IST on Saturday, October 8th, 2005 (11:59 PM plus 59 seconds).

What is it?

All listers who list with Featured Plus in Promo Period will get 1 FREE Featured Plus listing on every 1 Feature Plus listings that they list. i.e. on every 2nd Feature Plus listing the fee would be waived off. The more you list with Featured Plus the more you get FREE. E.g. If you have listed 5 listings with Featured Plus you get 5 Free, on 10 you get 10 Free and so on. NO LIMITS !!!
In case a seller has listed 7 listings with Feature Plus in promo period the Fee would be waived off on 3 of those listings. Ideally to take maximum benefit under the promotion a seller should list Featured Plus listing in multiples of 2 / 4 / 6 / 8……. The fee waiver would be Rs. 60 / listing.

Who is eligible?

All registered sellers on eBay.in and whose country of residence is India are eligible for the promotion. To know more about Feature Plus, click here.
Formats included are Auction, Fixed Price and Ad format. All categories are included. Listing in 2 categories is included. The promotion is applicable to listings which are created during or prior to promotion period and going live during the promotion period.

What you need to do?

Choose Feature Plus while making your listing.

What Are the Fees?

If you have 10 listings (single category), and all with Featured Plus, the normal fees you would pay would be Rs. 600 (Rs. 60 * 10). During this promotion, you will get 5 Featured Plus Listing worth Rs. 300 FREE. Therefore, you will only pay Rs. 300 (Rs. 600 - Rs. 300) for 10 Featured Plus Listings during the promotion.
If you have 30 listings (single category), and all with Featured Plus, the normal fees you would pay would be Rs. 1800 (Rs. 60 * 30). During this promotion, you will get 15 Featured Plus Listing worth Rs. 900 FREE. Therefore, you will only pay Rs. 900 (Rs. 1800 - Rs. 900) for 30 Featured Plus Listings in 2 categories during the promotion.

All other charges, Final Value Fees, and other feature fees will be charged as applicable

What is excluded?

• Store format listings are excluded.
• Listings created during the promotion and going live after the promotion period are excluded.
• Listings revised during the promotion are excluded.
• International listings are excluded from the promotion

IMPORTANT

Users whose items qualify under the promotion will see that they are charged at the time of listing and they will be credited for all qualifying items by end of 15th November 2005. The memo on the qualifying items will read "Feature Plus Buy 1 Get 1 Free October '05 promotion credit"

Happy Selling!

Regards,
The eBay Team

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Give your listings the maximum mileage.. Get them on Home Page of eBay.in, NOW at flat rate of Rs.100!

When is it?

Starting Saturday October 1, 2005 between 00:00:02 IST (12:00 AM plus two seconds on October 1, 2005) and ending 23:59:59 IST on Saturday, December 31, 2005 (11:59 PM plus 59 seconds).

Who is eligible?

Home Page feature listing can be used by any registered seller who has a minimum feedback score of 10. All categories are included. Formats included are Fixed Price and Auction. All listings created on or before the promotion period and scheduled to go live during the promotion period will be included in the promotion.

What are the benefits?

Home Page – a prominent area of the site where buyers visit and look for items to buy. With this feature your listing has a chance to rotate on the home page of Ebay.in. In addition your item will also appear on the Home Page Featured Items section which is a separate section of all items featured on the Home Page.
To know more about Home Page feature, click here.

What Are the Fees?

For a single quantity listing with Home Page Feature, the normal fees you would pay would be Rs. 150. During this promotion, you will only pay Rs. 100.
For a multiple quantity listing with Home Page Feature, the normal fees you would pay would be Rs. 300. During this promotion, you will only pay Rs. 100.

All other charges, Final Value Fees, and other feature fees will be charged as applicable

What you need to do?

Choose Home Page Feature while making your listing.

What is excluded?

• Store format listings are excluded.
• Listings created during the promotion and going live after the promotion period are excluded.
• Listings revised during the promotion are excluded.
• International listings are excluded from the promotion

Happy Selling!

Regards,
The eBay Team

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From Saturday, October 1, 2005 between 00:00:02 IST (12:00 AM plus two seconds on October 1, 2005) and ending 23:59:59 IST on Saturday, December 31, 2005 (11:59 PM plus 59 seconds), Featured Plus listings for Single and Multi Quantity would be charged Rs. 60 / listing as against a normal charge of Rs. 75 / listing.

This rate would apply for all Feature Plus listings created and going live during the above stated period. All categories included. Store format listings and listing revised during the period are excluded. To know more about Feature Plus, click here.

Regards,
The eBay Team

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We are glad to announce that the difficulties some members were facing in accessing Selling Manager or Selling manager Pro in My eBay has been resolved.

Thank you for your patience.

Regards,
The eBay Team

Some members might be experiencing difficulties in accessing Selling Manager or Selling Manager Pro in My eBay. We are working to resolve the issue.

We apologize for the inconvenience caused, and appreciate your patience.

Regards,
The eBay Team

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	***Original: Issues with My eBay and Selling Manager / Selling Manager Pro***
	27 September, 2005 | 11:45 AM IST Some members might be experiencing difficulties in accessing Selling Manager or Selling Manager Pro in My eBay. We are working to resolve the issue. We apologize for the inconvenience caused, and appreciate your patience. Regards, The eBay Team
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We are happy to inform you that the delay in confirming payments made through HDFC Bank Net-Banking has been resolved. Going forward HDFC Bank payments will be treated in the same manner as other banks, i.e. on a real time basis

HDFC Bank is one of the most preferred payment modes on eBay India. Till now payments made using HDFC Banks were in Pending state for 48 hours due to technical reasons. This was not a good user experience as the buyers would have to wait for 48 hours after their bank account would have been debited before the payment was confirmed.

This has now been resolved as you would get a real time payment confirmation of payments made through HDFC Bank doing away the delay of 48 hours. We thank you for your support and patronage.

Regards
PaisaPay Team

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On June 24th, we had announced that we will be making some changes to the feedback system. (Please see the announcement directly below).

We are happy to say that the first phase of these changes -- removing all feedback from users who are indefinitely suspended within 90 days of registration -- is now live. Our belief is that members who are indefinitely suspended within 90 days of their registration were never truly members of the Community. Therefore, their feedback should not count.

These feedback changes are effective on all eBay sites.

Regards,
The eBay Team

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	***Original: Upcoming Changes to Feedback System***
	24 June, 2005 | 07:31 PM IST eBay's feedback system is a powerful way for perfect strangers to have the confidence and trust to trade with each other on eBay. Like other areas of the eBay marketplace, the feedback system has continually evolved to keep up with the changing needs of the Community. We are pleased to announce a number of changes we will be making to the feedback system later this year. These changes include: Neutralising feedback left by members who don't participate in issue resolution processes. We believe that members unwilling to participate in processes designed to help resolve issues, such as the Unpaid Item process or the Item Not Received process, shouldn't be able to impact another member's reputation. After this change is implemented, if a member leaves feedback for a transaction and does not participate in these processes, eBay will neutralize their feedback. This means the rating (whether positive or negative) will not affect the recipient's feedback score. While the feedback comment itself will remain, it will include an administrative note from eBay indicating that the feedback doesn't count towards the member's total score. Removing feedback from users who are indefinitely suspended within 90 days of registration. We believe that members who are indefinitely suspended within 90 days of registering on eBay were never truly members of the Community, and so their feedback comments and ratings should not count. We will automatically remove feedback (positive, neutral, and negative) left by such users. Requiring new members to complete a tutorial before leaving neutral or negative feedback. This change will require all new users (members with a feedback score of less than 10) to complete a short tutorial before leaving neutral or negative feedback. We hope that the tutorial will educate new members about the feedback system as well as ensure that they are aware of the various communication tools available to them prior to leaving feedback for their trading partner. Click here for further information on these upcoming changes and the philosophy and history behind the feedback system. Please stay tuned to the Announcement Board for more updates on these upcoming changes as we get closer to launching. Regards, The eBay India Team
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Dear Sellers,

We wish to remind you of the upcoming workshop on Shipping Queries with India Posts. This workshop will be conducted on Wednesday, the 21st of September, from 11 AM to 12 Noon.

This workshop is aimed at existing eBay sellers who will like to to have a reliable and cost effective shipping channel. In this workshop, staff from the Indian Postal department will discuss with you the services that they offer to the sellers and will answer your queries on the topic. Please join us in this Workshop by clicking here.

We look forward to seeing you there!

Regards,
Community Development Team

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eBay is excited to announce a competition for new sellers on eBay.in

Any Indian member who successfully lists their first item on eBay.in between the 20th of September and the 4th of October is eligible to enter the competition and win an exciting Grand Prize including a 1.5 ton Air Conditioner, a microwave and a Refrigerator from LG! The winners will be chosen based on the quality of their listings. Winners can increase their prize with an LG 29" Colour TV with DVD player by simply choosing to accept payments through Paisapay.

And there’s more! 15 runners-up will each receive eBay goodies pack valued at over Rs. 1,000 (containing bags, T shirts, silver coin and pens).

Click here - http://pages.ebay.in/promotion/display_win.html - for more details on the promotion.

Good luck to all first time sellers!

Regards,
The eBay Team

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Every month changes are made to the category structure on eBay.In to make it easier for members browsing eBay to find what they are looking for. Many of these changes are driven by community suggestions, so a big thank you to all those members who wrote in!

This month’s major changes are:

Health & Beauty

• Deletion of certain Beauty and Health Categories announced earlier. Click here to view this announcement - http://www2.ebay.com/aw/in/200509.shtml#2005-09-13125217

Computers & Peripherals

• Introduction of a new category for PCMCIA Cards under Laptop accessories
  PCMCIA Cards
  • Modems
  • Ethernet Cards
  • USB Cards
  • Firewire Cards
  • Card Readers
  • Wireless, Wi-Fi
  • Other PCMCIA devices

• Introduction of Pack sizes (10 Disc pack, 25 Disc pack, 50 Disc pack, etc) in
  • CD-R Discs
  • DVD Discs

Jewellery & Watches

• Introduction of a New categories for Bracelets and Bangles & Kada
• Apart from these changes in Jewellery we have also done changes to the Category ids which will help users in selling better internationally. These changes will not affect any listings

Several minor changes have also take place in other categories not mentioned here.

These changes will go live soon. We strongly encourage members to pay careful attention to which categories have changed and to update Turbo Lister. Existing listings may be moved as categories are split, moved, or renamed.

To view the present category structure, with category numbers, click on the 'Buy' link at the top of almost every page. Click on the 'See all categories' link towards the bottom of the page. You will reach the Category index page. Select the 'Show category numbers' radio button, and then click 'Show'. You can now view all the categories, with their respective category numbers.

As always, you can move your item to another category by revising your listing as long as as it has not received a bid and there are more than 12 hours left in the listing. Click here for details on how to revise your item.

We always welcome community suggestions and incorporate them wherever possible. To submit a suggestion to eBay, click here.

Happy Trading!

Regards,
The eBay Team

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Dear Sellers,

As part of the global eBay platform, which spans across 33 countries, all Sellers listing items on eBay.in shall be governed by and shall have to abide by eBay’s global listing policies and practices. Internationally the Beauty & Health categories including medical devices is highly regulated and controlled as per local legal and regulatory requirements.

As you are aware, in India also, the Beauty & Health categories including medical equipment / devices are governed by various laws and regulated by the relevant Government Departments and Ministries.

In this regard, we are in process of making the necessary enquiries with the relevant Government Departments to enable eBay.in sellers to be able to sell such Beauty, Health & medical equipment products legally and in compliance with statutory requirements. We hope that our interaction with the Government Departments results in the formulation of clear and accurate policies which can then be followed by our Sellers.

We will provide you with necessary information on this exercise as and when we receive any updates from the Government. However, till such time we receive any confirmation or clarity from the Government, we are moving these categories to the Prohibited List and hence we request you to kindly refrain from listing and selling items in these categories. We are also moving the Food, Beverages & Nutrition supplements related products to the Prohibited list for the reasons stated above.

These changes will go live on the site on the 14th of Sept, 2005.

Details of the categories to be deleted (with category numbers):

• Body Enhancers (72802)
  • Female (72803)
  • Male (33165)

• First Aid (11779)
• Heat Treatments (36439)
• Kits (75035)
• OTC Medicines (45206)
• Pill Cases, Boxes (75041)
• Sexual Health Guides (87727)
• Smoking Cessation (75047)

• Medical Needs (11778)
  • Breathing Aids (45207)
  • Hearing Aids (37821)
  • Supporters (67655)
    • Ankle and Elbow (67658)
    • Back/Shoulder Support (67656)
    • Knee Braces, Wraps (67657)
    • Other Supports (19264)
  • Other Medical Needs (3193)

• Natural Therapies (67659)
  • Accupressure (37822)
  • Aromatherapy (36442)
    • Insence (87732)
    • Oils (87733)
    • Other Aromatherapy (87734)
  • Ayurveda (87729)
  • Bio Care (87730)
  • Herbal (87731)
  • Magnet Therapy (11777)
  • Other Natural Therapies (1279)

Regards,
The eBay Team

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Skype has set a new standard in online voice communications with outstanding sound quality and unmatched ease of use. And like eBay, Skype has a fast-growing community -- some 54 million Skype users around the world already use their PCs to talk with one another.

And best of all, conversations between Skype users via PC are free. You can get up and running on Skype in just a few minutes. Just go to www.skype.com/go/x.home to learn more and download the free Skype software application. Try it – it’s fun!

Over time, we intend to make voice communications a part of the eBay marketplace – a huge step forward in making transactions faster and easier, as well as bringing even more interactivity and humanity to the eBay Community.

We’ll be working with you, our Community, over the next few weeks to thoughtfully work out the details of how eBay and Skype will interact, including any policy changes that may be required.

We expect this acquisition to be finalized soon. In the meantime, you can learn more about our Skype plans in the news release, in English, we issued just a few minutes ago.

Working together, eBay, PayPal and Skype will redefine online trade and community. I hope you’ll join us in this exciting new chapter in eBay’s history.

Sincerely,

Meg Whitman,
President & CEO,
eBay Inc.

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September 2005 marks eBay's 10th birthday and we’re making it special for you, our Community!

Check out our Daily Trivia and Memories and participate in the 'I Know eBay Contest' on the Fun and Games Discussion Board
to win cool prizes and celebrate with us!

Do check out the eBay Birthday Calendar to know about all the contests that are happening for you!

Regards,
Community Development Team

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We would like to invite you to attend the following workshops in the month of September:

Features, Shops and eBay tools - When and How to use them effectively

Date: Thursday, 15th September 2005
Time: 3.00 to 4.00 PM (IST)

This workshop is aimed at regular sellers who would like to learn about how they can use various eBay features like Features, Tools and Shop effectively to increase their sales. In this workshop we will be discussing:

• Segmentation approach to Features (Exposure / Selling Aid / Differentiating / Enhancing)
• Seller Tools
• eBay Shops

Creating a good listing - the do's and don'ts

Date: Thursday, 22nd September 2005
Time: 3.00 to 4.00 PM (IST)

Creating an effective listing is key to converting a visitor to your item into a buyer. In this workshop, we will be discussing the Do's and Don'ts to create a good listing.
http://forums.ebay.in/thread.jspa?threadID=100001699

Using Bidder Management Tool to block fraud bidders

Date: Thursday, 29th September 2005
Time: 3.00 to 4.00 PM (IST)

Bidder management is a great tool to reduce chances of a fraud buyers bidding on your product.
In this workshop we will discuss on how you can use bidder management tools effectively to reduce UPI (Unpaid Item).
http://forums.ebay.in/thread.jspa?threadID=100001700

We look forward to seeing you at these workshops!

Regards,
Community Development Team

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Dear Sellers,

One of the top feedback many of you had given us was regarding outstation buyers selecting 'local' shipping option, instead of 'national'. We are happy to announce that we have recently introduced the functionality of validation during the checkout process. These validations will ensure that the buyer is selecting the appropriate shipping and payment option.

These validations will be based on 3 parameters:

• Seller – Buyer Location
• Cash on Delivery (COD) payment option
• Buyer Picks Up and Pays (BPP) payment option.

For the Seller – Buyer location, the validation will work on the basis of the Pin Code of the two transacting entities. The Pin Codes will define whether the transaction is local (within the city) or non - local (seller & buyer from different cities). In case the transaction is non local, the shipping options offered by the seller will be validated and only national shipping options offered by the seller will be displayed to the buyer. However, local buyers will continue to see all the Shipping Options.

You can now offer different costs for local and national shipping without the fear of a non local buyer selecting local shipping charges.

In case of Cash on Delivery (COD), if a buyer chooses COD as a payment option which has been offered by the seller, he / she will have to choose COD as a shipping option (if offered by the seller) as well to proceed ahead in checkout. Thus a buyer cannot have a mismatch in the payment and shipping options he is selecting at the time of checkout.

The same logic will also be applicable for Buyer Picks Up and Pays (BPP).

Thus to make maximum benefit of this feature it is important for you to offer COD and BPP both as payment and shipping option to facilitate the right selection by the buyer. We encourage you to use the Site Features and Functionalities Discussion Board to discuss this and other site features with fellow users, and to provide us with your feedback regarding any site feature.

Happy Selling!

Regards,
The eBay Team

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