Understanding Wholesale Pricing
This workshop will be held on Tuesday, December 4th from 11:00 a.m. to 12:00 p.m. Pacific time.

Understanding wholesale pricing is very important to running your business. If you don't understand the different pricing tiers, you may get discouraged when you see other retailers selling the same product for a cheaper price. Colette Marshall, Business Development Manager for product sourcing experts WorldwideBrands.com, will help you understand how the wholesale structure works when it comes to purchasing products, and how to compete with the current market, even if you can’t get the best possible price.

Use Skype to Close More Business
This workshop will be held on Wednesday, December 5th from 10:00 a.m. to 11:00 a.m. Pacific time.

Looking for new, efficient ways to move your business forward? Need to boost long-term loyalty and referrals? Join Pat Kelley from OnState to learn how OnState ACD for Skype is the cost-effective, scalable call center that can differentiate your customer service.

How to Buy Safely Online
This workshop will be held on Wednesday, December 5th from 2:00 p.m. to 3:00 p.m. Pacific time.

The holiday season is now in full swing, and that means plenty of online shopping fun. And in the frenzy of all that gift buying for your friends and family, we're here to help you do it as safely as possible. Please join PayPal, eBay Trust and Safety and the Federal Trade Commission for a workshop on how to buy safely online. We'll include tips how to avoid identity theft, and how to spot phishing emails and spoof web sites. We'll also offer some additional steps you can take to protect your account. If you want to get the best out of your holiday online experience while remaining safer, this workshop is for you. In the meantime, make sure to visit the FTC's OnGuard Online site to view their 10 Tips for Smart Holiday Shopping.

Best Practices In Pricing of Freight and Options
This workshop will be held on Thursday, December 6th from 11:00 a.m. to 12:00 p.m. Pacific time.

Join the Freightquote team as they present the various options that are available when shipping large or heavy items. You will also get tips and information for shipping furniture, shipping freight or shipping express, and info on packaging requirements and special services. Join this workshop to learn how to save money, avoid damage, and generally minimize headaches when you need to ship large items you are selling or buying.

How to Get those Last Minute Holiday Shoppers
This workshop will be held on Friday, December 7th from 11:00 a.m. to 12:00 p.m. Pacific time.

With only a couple of weeks left in the holiday shopping season, the smart eBay seller knows how important it is to select end times carefully in order to optimize profits! In this workshop, the team at Terapeak will look at the best time to end your listings for those last-minute eBay holiday shoppers. Using the research from Terapeak, which is based on actual closed listing data from eBay, you can leverage past transactional information to improve your future listings and make more money.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Rachel Makool

The Holiday Open House opens its doors tomorrow, December 1st, and runs through Friday, December 14th. Stop by to explore what Groups have to offer and:

• Shop holiday sales sponsored by Group members
• Browse around to find a group that shares your interests
• Meet friendly eBay members who will tell you about their Group
• Find dedicated volunteers who will help learn about eBay Groups – and even help you have a banner created for your thread

This is a great opportunity to meet new friends, share common interests, and celebrate the holidays with eBay Groups. Visit the eBay Groups Holiday Open House page starting on December 1st to join the fun.

Sincerely,

Rachel Makool
Community Development

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eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov and see the Recent Recalls section for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.com/help/policies/recalled.html.

For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.

As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all CPSC recalls, please bookmark http://www.cpsc.gov and sign up to receive notices on new recalls issued by the CPSC.

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Jim "Griff" Griffith

• Ted Tamaz of PakMail, who joins us for some packaging tips you need to know during this season.
• Colin Rule, Director of PayPal's Online Dispute Resolution, to talk about the importance of a clear return policy.
• Andrew Sukow, co-founder and Chief Technical Officer of Terapeak.com, with tips on understanding your customers.
• Skip McGrath, publisher of eBay Seller's News, with his five favorite Powerseller tips.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Bill Cobb

Town Halls offer you the chance to get answers to your questions from the leaders who help run eBay and PayPal. We take time out of our schedules to do these events, because they are a great way for us to stay in touch with the Community and to hear what’s on your minds. We hope you find them valuable, as well.

This will be our last Town Hall event for 2007, so don’t miss it!

Talk to us LIVE on the air!
This is a great time to get your question answered by me or one of the experts on our panel. During the event, dial toll free -- 1-877-474-3302 -- to talk to us on LIVE on the air.

As usual, we'll be broadcasting via Internet radio with the help of our friends at wsRadio (the same folks that produce Griff's eBay Radio show). You'll be able to listen in via Windows Media Player or Real Player.

Email Us Your Question:
If you'd prefer to email us your question, send it to TownHall@ebay.com.

Please visit http://pages.ebay.com/townhall/ for more details about the Town Hall and to read or listen to past show archives.

Sincerely,

Bill Cobb,
President, eBay North America

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Rob Chesney

Our goal is simple - make eBay Motors a one-stop destination for people shopping for vehicles or auto parts and accessories.

It's easy to get started – buyers can browse by car type or jump right to a particular make/model. And because buyers in these categories often need to do their homework before making a purchase, we've integrated industry-leading research and other information right into the shopping experience. We've also added new ways to refine searches to help them easily find what they're looking for. Check out our tutorial for an overview of these changes.

Thank you for your input
The Motors team and I would like to thank the thousands of members who have helped us test the new Motors site over the last several months. Your feedback has been invaluable as we've worked to fine-tune these changes. In fact, we've made significant changes based on the input you've given us. For instance, we've moved the navigation and search options from the top of the page to the left-hand side of search results so that more listings display higher on the page. We've also made it possible to browse across an entire category – such as browsing all of "Boats" – which was difficult to do before. Finally, we've heard you loud and clear, and have added back the ability to search by both title and description.

Try out the new eBay Motors! A Phased Introduction
I'm very pleased to let you know we're ready to make the new eBay Motors available to the entire Community. While you'll still see the current site as the default, you'll be able to try out the new version at any time starting soon.

This will start a phased introduction of the new site – we want you to get used to the new features and look on your own schedule. Use the "Try it now" link on our search results pages to get to the new site. You'll also be able to switch back to the current eBay Motors site if you wish.

If you were part of our earlier tests, you'll continue to see the new eBay Motors by default (although you can switch back to the current eBay Motors).

Early next year we will make the new eBay Motors the default experience, although you'll still be able to switch back to the current site. Later in 2008, we’ll make the new eBay Motors the standard for all customers.

Keeping sending us your comments
While we're out of our official testing phases, we're always looking to improve the site. Keep using the survey and the eBay Motors discussion forum to share your thoughts and suggestions.

On behalf of the entire eBay Motors team, thanks for your support, and happy holidays!

Sincerely,

Rob Chesney
Vice President, eBay Motors

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Introducing the New Guest Buying Feature
This workshop will be held on Wednesday, November 28th from 11:00 a.m. to 12:00 p.m. Pacific time.

Workshops are hosted in discussion threads on the Workshops Board. To get to the Workshops Board:

• Go to www.ebay.com
• Click on Community at the top of the page
• Click on "Workshops" in the "Events" section
• This will bring you to the threaded Workshops Board

To view archived workshops or to learn more about future workshop events, please check our Workshops Calendar.

Want timely reminders about workshops? We recommend two ways to make sure you never miss an important workshop:

• Sign up for the Workshops Information Group! By joining this group, you will receive an email notification reminding you about upcoming eBay Workshops. (To sign up for the Workshops Information Group, please click here.)
• Subscribe to the RSS feed for the Workshop board. When a new workshop becomes active, your RSS reader will be updated. (You can also subscribe to just the specific topic thread that interests you.) To subscribe, click on the button at the bottom of the Workshop board or thread. Copy and paste the feed URL into your reader to subscribe. For more information on RSS, please read our RSS Help page.

We look forward to seeing you there!

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Jim "Griff" Griffith

If you can't catch the live show, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).

Visit www.wsradio.com/ebay radio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov and see the Recent Recalls section for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.com/help/policies/recalled.html.

For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.

As a service to our Community, eBay announces some product recalls, like this one, when we believe the marketplace will be impacted. To stay informed about all CPSC recalls, please bookmark http://www.cpsc.gov and sign up to receive notices on new recalls issued by the CPSC.

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Jim "Griff" Griffith

• Jen Cano, eBay Certified Consultant and VP of Marketing and PR for HammerTapNow.com, who will discuss part 3 of her "Turnover Principles: Selling Strategies."
• Chris Malta, eBay Radio Contributing Editor, who will discuss how slower retail sales and uncertainty in the economy create a unique opportunity in product sourcing this holiday season.
• Lynn Dralle, the Queen of Auctions, will give us her best five PowerSeller tips to be included in our special "50 Best eBay PowerSeller Tips" that will be on iTunes.
• Lisa Suttora, Founder and CEO of WhatDoISell.com, who will also give us her five best PowerSeller tips for the same list.
• Debra Schepp, Co-author of eBay PowerSeller Secrets, who will talk about some of the ways successful sellers are earning money on eBay without actually selling more products.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

If you can't catch the live show, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

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Andy Feierfeil

Email Marketing with Markdown Manager
We've recently integrated Seller Email Marketing into Markdown Manager. Email is one of the most effective ways to let your buyers know about your items that have been marked down, and now you can choose to automatically send an email to your subscribers whenever you start your sale.

For more information about Email Marketing through Markdown Manager, check out our Frequently Asked Questions.

Adding a filter for "Sale" items in Search
Since the launch of Markdown Manager, buyers have asked us for easier ways to find items on sale. This week, we're adding a "Sale items" filter to the Search Options section on the left-hand side of search results, in a drop-down menu underneath More Buying Options. Buyers using this filter will see items from eBay Stores sellers that are on sale through Markdown Manager.

I hope these enhancements help increase your sales this holiday season – and afterwards!

Sincerely,

Andy Feierfeil
eBay Stores

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Nii Ahene

One of the greatest things about this is that the “best” is determined by the people who come to eBay every day to buy, sell, interact and have fun. The Best of eBay lets you nominate the most interesting listings, vote on your favorite ones, and talk about them with others.

Here are some details:

• Nominate Listings. As an eBay member, you can nominate listings you find on eBay – they can be fun, eccentric, different, interesting…whatever captures your attention! Just look for the "Nominate to Best of eBay" button and follow the instructions.
• Place Your Votes. Vote for the nominated listings and see which ones rise to the top. Voting is easy – you just click on the "Vote for this Item" button icon located to the right of each item.
• Make Your Voice Heard. Add your comments to the Best of eBay nominees to back up your votes. You can also share your favorite nominees with all your friends with the "Email to a Friend" link at the bottom of each listing.

Remember, Best of eBay is nominated and voted on by you, so find those listings and place your votes! To learn more, visit the Best of eBay page at bestof.ebay.com

Sincerely,

Nii Ahene
eBay Engagement

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Jim "Griff" Griffith

If you can't catch the live show you can always subscribe to the podcast , or access any past broadcast from the eBay Radio Archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.