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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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April 20, 2009 | 03:53PM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, April 21st, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week include:
- Janelle Elms, Visioinaire of the OSI Rock Stars and creator of the "One Percent Coach" program for eBay Stores, provides suggestions for maximizing your eBay Store.
- Mike Mantik, Owner of a PakMail store in Eau Claire, Wisconsin, joins us with packing and shipping tips as well as how to avoid costly shipping mistakes.
- Brandon Delgrosso, President of DOBA, joins us with his latest product sourcing tips.
- Marsha Collier, Author of several eBay business books, shares one of her hot topics right now, “Empowering eBay Entrepreneurs in a Crisis Economy.”
- Peter Kinnally, eBay PowerSeller and the President of RedSkyTrader.com, shares the secrets of his success as an eBay lister.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss Thursday's "Ask Griff" show Join "Ask Griff" Thursday, April 23, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time.
If you can't catch either of the shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Title: A Message from Dinesh Lathi: Join My Town Hall Wednesday, April 15th from 3:30 pm to 5:00 pm PT*** |
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April 14, 2009 | 03:31PM PST/PT

| Dinesh Lathi |
Hi everyone... this is Dinesh Lathi, VP of Seller Experience, inviting you to join us for our April Town Hall audio event on Wednesday, April 15th, 2009 from 3:30 pm to 5:00 pm Pacific time. We'll be taking your questions on the topics outlined in Stephanie Tilenius’ Spring 2009 Announcement Board post. I hope you'll join me, our Town Hall moderator, Griff, co-host Lee Mirabal and a number of my colleagues from across eBay's Marketplace.
Town Hall panelists include:
- Rich Matsuura (Shipping)
- Scott Loper (Dispute Resolution)
- Keith Wescourt (Multiple-Variation Fixed-Price Item and Photos)
- Mike Maffeo (Selling Features and Tools)
- Kristina Klausen (Seller Efficiencies)
- Monroe Labouisse (PayPal)
Ask your question LIVE on the air!
The best part of these events is the conversation we have with the Community. If you have a question for me or one of the other panelists on the above topics, call us at our toll-free number – 1-888-327-0061 - and ask us your question on the air. Or if you'd prefer, you can drop us an email with your question or comment about one of the topics in the Spring 2009 Announcement at townhall@ebay.com. We'll take several of these written questions on the specific topics during the Town Hall as well.
Tune in via wsRadio
We'll be broadcasting via Internet radio with the help of our friends at wsRadio (the same folks that produce Griff's eBay Radio show). Members can listen to our live event via Windows Media Player or Real Player. So please visit www.ebay.com/townhall to join the event or for more information.
I look forward to hearing from you.
Sincerely,
Dinesh Lathi
VP Seller Experience
Please note the date of the Town Hall in Stephanie's earlier announcement post is incorrect. The correct date of the Town Hall is April 15th.
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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April 14, 2009 | 10:08AM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, April 14th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week include staff involved in today's Spring Announcement:
- Scott Loper, Director of Loyalty Marketing, provides an overview of the upcoming new eBay Dispute Resolution process.
- Nicole Birdsall, Group Product Manager of Communications with End to End Experience, along with Shikha Khanna, Product Manager for Member to Member Communications and My Messages, talks about the New Ask Seller A Question FAQ.
- Keith Wescourt, Principal Product Manager with eBay, talks about multiple-variation fixed price listings.
- Anar Shah, Sr. Product Manager with eBay, talks about “Printing Labels on eBay.”
- Rich Matsuura, who manages the eBay Shipping Team, gives you valuable information about “Tracking Information and Shipping.”
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss Thursday's "Ask Griff" show Join "Ask Griff" Thursday, April 16th, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time.
If you can't catch either of the shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***A Message to Sellers from Stephanie Tilenius: Spring 2009 Update*** |
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April 14, 2009 | 09:34AM PST/PT

| Stephanie Tilenius |
On behalf of eBay, let me open with two words: Thank you. We appreciate your business and the opportunity to strengthen our partnership with you. Together we can do what’s necessary to bring buyers to eBay and keep them coming back.
We also recognize the impact that major changes to eBay can have on your business. For that reason, we are grouping those changes into two or three major releases per year, with at least 60 days advance notice.
In 2009, there will be 2 significant releases. This post announces the first release, coming the week of June 15. The second release will be announced this summer and will go live in the early fall.
Here’s an overview of the changes launching the week of June 15. This release focuses on driving more sales and improving seller efficiency. Note there are no fee changes in this release.
The spring release is set up to deliver three things for our sellers:
- Easier, more visual shopping, plus buyer incentives to drive more sales
- New item page rolling out. New photo zoom coming later this year. Get your listings ready now.
- New eBay product pages surfacing to more buyers. To make sure your items show up on these pages, use product details (formerly called pre-filled item information).
- New way to list in Fixed Price lets you offer all variations of one product—e.g. color and size—in a single low-cost listing.
- Buyer incentives and loyalty programs expanded to drive more traffic.
- Key information to set buyer expectations and help reduce your costs
- New Smart FAQ answers buyers’ top 20 questions before they contact you.
- Package tracking information available in My eBay—print labels on eBay and tracking shows up automatically, or you can upload the information.
- Return policy and handling time required for new listings and re-listings beginning June 15. Deadline for updating your Good ‘Til Cancelled listings extended to mid-September.
- Use Item Specifics. Now in some categories, you can customize when the available choices don’t apply to your item.
- Category and Item Specifics changes now consolidated with the rest of updates—find out if your listings are impacted.
- Other updates to make selling on eBay more efficient
- New, more efficient process for handling disputes.
- Selling Manager FREE for all sellers—with powerful new Selling Manager and Selling Manager Pro applications.
- Easier, faster way to pay shipping, print labels, and update buyers—right from eBay.
- Bulk editing tools available now.
Get more details on all these updates.
You’re also invited to:
Again, thank you for partnering to make eBay a successful marketplace. We believe these changes will improve your sales and the efficiency of selling on eBay.
Sincerely,
Stephanie Tilenius
Senior Vice President & General Manager, eBay North America
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***Updated: News from Rob Chesney: An Update on eBay Motors*** |
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April 10, 2009 | 09:09AM PST/PT

| Rob Chesney |
This is just a reminder that the original eBay Motors home and search pages will be retired on April 13th.
This means that on April 13th, all users who are currently using the original eBay Motors will be moved to the new eBay Motors, and will no longer have the option to search for Motors items using the original eBay Motors.
If you haven’t yet checked out the new eBay Motors, use the “Try it now” link at the top of the original Motors pages to take it for a test drive. If you have questions about the new eBay Motors, please visit our FAQ.
On behalf of the entire eBay Motors team, we thank you for your feedback and support.
Sincerely,
Rob Chesney
Vice President
eBay Motors
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Link to this announcement | Back to top
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***Original:
News from Rob Chesney: An Update on eBay Motors*** |
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 March 16, 2009 | 02:00PM PST/PT

| Rob Chesney |
Hi, everyone!
With over 90% of Motors members now using the new eBay Motors, we have decided that it’s time to fully transition to the new site experience. Starting today, you’ll see messages on the original eBay Motors home and search pages announcing that they will be retired on April 13th.
We’re thankful for all the feedback and great ideas we’ve received to make the new eBay Motors even better. Some of the more notable changes include:
- A faster site overall
- Tabs that make it easy to find what you’re looking for, including Local Classified listings
- Simplified, easier-to-use search pages
- A better way to search cars and parts by individual years or year ranges
- We’ve brought back the options to Search by Title & Description and Related Searches
The improvements don’t stop there – we will continue to make the new eBay Motors better, faster, and easier to use, with more innovative ways to search for cars and parts. So please keep sending in your thoughts and suggestions on the eBay Motors forum.
For those of you who haven’t yet checked out the new eBay Motors, use the “Try it now” link at the top of the original Motors pages to take it for a test drive.
On behalf of the entire eBay Motors team, we thank you for your feedback and support.
Sincerely,
Rob Chesney
Vice President, eBay Motors
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Link to this announcement | Back to top
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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April 07, 2009 | 09:33AM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, April 7th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:
- Delyn Simons, Senior Manager, Platform Marketing with eBay, joins us to tell you all about eBay Developers Conference coming up in June.
- Shaun Shienfield, President of eBay Operations for Knetgolf, joins us to tell how Knetgolf’s business model is making efforts in protecting the environment.
- Colette Marshall, President, WorldwideBrands.com, tells us how to source and use liquidations for your eBay Store.
- Christopher Spencer, eBay University instructor and author of The eBay Entrepreneur, joins us with his latest marketing.
- Michael Levit, VP of Marketing with Vendio, joins us to tell you how Vendio’s research product can help you make your listings competitive.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss Thursday's "Ask Griff" show Join "Ask Griff" Thursday, April 9th, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time.
If you can't catch either of the shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Security Update: Conficker worm, passwords, and protecting your e-mail account *** |
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March 31, 2009 | 01:44PM PST/PT

| John Canfield |
Hi everyone…this is John Canfield, Senior Director of eBay’s Fraud Prevention Policy team. We are constantly working to keep eBay safe, and you also play an important role in your own online security.
You may have heard on the news that April 1 is a day of potential issues with a worm known as Conficker. The worm can be transmitted via infected USB drives, websites, or networks if a computer does not have the latest security updates. We have confirmed that visiting the eBay site alone will not expose your system to this worm, but having a secure computer is an important step to transacting safely on the web, so we encourage you to visit Microsoft’s page for protecting yourself against Conficker.
Strong passwords are also important to your online security. We recently introduced a new feature that makes it easy to strengthen your password. On the Change Password page, as you type in your new password, you’ll see feedback based on four criteria for how easy or difficult it is to guess. Your new password will be allowed only when you have passed each of the four criteria.
We also recommend that you have a secure password for your email account. Make sure you do not have the same username for your eBay and your e-mail accounts, and never use the same password across both accounts. This is important because fraudsters target e-mail accounts for takeover, and if they succeed, they have easier access to your other online accounts using Forgot My Password.
Thank you for your attention and cooperation in keeping eBay—and all your online transactions—safe.
Sincerely,
John Canfield
Senior Director Fraud Prevention Policy
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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March 30, 2009 | 03:15PM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, March 31st, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:
- Kurt Apen, Senior Director of Loyalty Marketing with eBay, tells us all about eBay Bucks, eBay’s reward program.
- Amy Skeeters-Behrens, Head of Marketing with WorldofGood.com and Global Citizenship joins us to talk about The Green Team.
- Cindy Shebley, Marketing Expert and eBay Education Specialist, joins us with tips on getting more traffic into your eBay Store.
- Cliff Ennico, eBay University Instructor and Author of, The eBay Business Answer Book , joins us to tell you how to avoid a tax audit this year.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss Thursday's "Ask Griff" show Join "Ask Griff" Thursday, April 2nd, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time.
If you can't catch either of the shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Beta launch of eBay Bucks rewards program *** |
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March 30, 2009 | 10:04AM PST/PT

| Kurt Apen |
Loyal buyers come to eBay for amazing deals. Now we’re adding a new reason for them to check eBay first. This week, on April 1, we’re launching a beta version of eBay Bucks, a new program that rewards buyers for their eBay purchases
During the beta, eBay Bucks will only be available to randomly selected eBay customers who receive an invitation via email and in their My Messages inbox in My eBay. Here’s how it works: those who get the invitation and enroll in the program will earn 2% in eBay Bucks on all qualifying purchases. After the end of every calendar quarter, participants will receive an eBay Bucks certificate and will have 30 days to spend it on eBay. The eligible period for earning during the beta is April 1 through June 30. Beta participants will receive their first eBay Bucks certificate on or about July 9.
During this beta, we’ll be listening carefully to customer reaction to inform plans for extending the program to more customers.
If you have questions, the eBay Bucks team will be available on the eBay Bucks discussion thread in the Buyer Central discussion board.
Sincerely,
Kurt Apen
Sr. Director, Loyalty Marketing
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcast of Ask Griff*** |
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March 26, 2009 | 09:57AM PST/PT

| Jim "Griff" Griffith |
Call in to this week's LIVE broadcast of the "Ask Griff" show Thursday March 26th, from 3:00pm to 5:00pm Pacific time. Remember, there are no guests on the Ask Griff show just your calls on any eBay topic of your choice! Dial 1-877-474-3302 (USA) or 001-858-678-8958
(Internationally) to talk with Griff, ask a question and share your voice with the rest of the eBay Community.
If you can't catch a LIVE broadcast of Ask Griff, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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March 24, 2009 | 09:19AM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, March 24th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:
- Markus Kroeger with Moneybookers, tells you how you can use Moneybookers to complete your eBay transactions.
- Ruben Garcia, District Director with the U.S. Small Business Administration in San Diego, joins us to tell you about the new SBA stimulus package plan and potential opportunities for eBay sellers.
- Brandon Delgrosso, General Manager of Doba, joins us with his product sourcing tips.
- Skip McGrath, publisher of eBay Seller’s News, talks about “Hot Products in a Recession..”
- Eireen Diokno-Bernardo, an eBay Specialist and PowerSeller from the Philippines, joins us to share her experiences and expertise as an online cross-border merchant on eBay.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss Thursday's "Ask Griff" show Join "Ask Griff" Thursday, March 26th, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time.
If you can't catch either of the shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Removal of the maximum of 10 listings per page per seller*** |
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March 17, 2009 | 03:00PM PST/PT

| Jeff King |
Starting this week, we will be displaying all listings in search according to their Best Match sort order, even when they’re from the same seller. Since July of last year, we’ve been showing a maximum of 10 listings per page, whether Fixed Price or Auction-style, from any one seller. Now that a track record of recent sales is a key factor in the sort order for Fixed Price, most sellers are consolidating their listings into fewer low-cost multi-quantity listings. This has proven to be the right strategy for sellers and a great shopping experience for buyers.
As a reminder: To get the best position for Fixed Price listings, we encourage sellers to focus on the following:
- Create effective, accurate listings with distinct and descriptive titles.
- Use the long duration (30-day or Good ‘Till Cancelled) multi-quantity format whenever appropriate.
- Offer free shipping.
Auction-style listings continue to be the best deal on eBay for low starting prices and they get a boost in exposure with time ending soonest.
To learn more, read about how to get ahead in Best Match search.
Sincerely,
Jeff King
Senior Director, Finding
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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March 17, 2009 | 09:21AM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, March 17th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:
- Marsha Collier, author of the guide “2009 eBay Business All-in-One Reference For Dummies, 2nd Edition,” joins us with some smart tips for eBay listers.
- William "Wally" Hall,, Manager of a Pak Mail store in Gretna, LA, joins us with some shipping tips that every eBay lister should know.
- Annemarie Fitzpatrick, Sales Director with Collectibles Insurance, explains how expanded coverage now available for doll & teddy bear artists can cover, not just the finished products, but also the materials on-hand in your workshop that are necessary to make them.
- Barbara Weltman, Publisher of “Big Ideas for Small Business”, talks about new 2009 Tax Rules for eBay listers.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss Thursday's "Ask Griff" show Don't forget to call in to this week's LIVE broadcast of the "Ask Griff" show Thursday March 19th, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice! Call in during the eBay Radio or Ask Griff show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
If you can't catch either of the live shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Seller special: 1¢ International Site Visibility listing upgrade March 17-27*** |
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March 16, 2009 | 04:30PM PST/PT

| John McDonald |
Hello everyone...This is John McDonald, Senior Director of eBay’s Seller Experience team. As you may already know, the International Site Visibility listing upgrade gives your items greater exposure on the UK site for a small fee. It’s a terrific opportunity to grow your potential buyer base by as much as one-third!
From tomorrow through March 27th, you can use the International Site Visibility upgrade for just 1¢ on your Auction-style listings. If you haven’t tried this feature yet, this is a great time to test it on your listings and see what it does for your business, especially if you have collectibles, unique items or products that are not available in the UK.
How it works
When you choose the International Site Visibility upgrade in the Sell Your Item form, Turbo Lister and third-party tools like ChannelAdvisor, your item will be displayed in regular search results on eBay UK. This way, your item receives added exposure for less than it would cost to list directly on both eBay.com and eBay.co.uk.
For all the details about our promotion, and to learn more about the International Site Visibility listing upgrade, please see our promotion page.
Sincerely,
John McDonald
Senior Director
Seller Experience
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcast of Best of Ask Griff*** |
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March 11, 2009 | 02:43PM PST/PT

| Jim "Griff" Griffith |
Join us for this week's broadcast of the "Best of Ask Griff" show Thursday March 12th, from 3:00pm to 5:00pm Pacific time.
If you can't catch this broadcast of Ask Griff, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***News for sellers in Books, Movies & DVDs, Music and Video Games*** |
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March 10, 2009 | 10:36AM PST/PT

| Dinesh Lathi |
From now through the end of 2009, pay only 5¢ Insertion Fees when you list books, music, movies, and video games on eBay.com in Fixed Price with product details. Your listings will show up on both the new eBay product pages and in search results. That’s double exposure for just 5¢. Plus, get Subtitle free with Fixed Price and Auction-style listings in these categories when you list with product details.
We’re extending this promotion as part of our commitment to make eBay a top destination for books, music, movies and DVDs and video games. The goal: give today’s buyers the deals and selection they demand, and give sellers the pricing and exposure they need to succeed.
Also, starting in May, Half.com sellers will be able to choose to have their listings show up on eBay product pages at no extra cost. With almost 60% of the inventory on Half.com not currently being offered on eBay, this will go a long way to delivering the selection buyers expect.
Also in May, we will be launching an all-out consumer marketing campaign to bring buyers in these categories to eBay—and to your listings.
Find out the best practices for getting more exposure for your listings in these categories—and check out the article on eBay ink.
Sincerely,
Dinesh Lathi
Vice President, Seller Experience
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***Join your host Griff (Jim Griffith), for this week's broadcasts of Best of eBay Radio and Best of Ask Griff*** |
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March 09, 2009 | 04:14PM PST/PT

| Jim "Griff" Griffith |
Listen to this week's broadcast of "Best of eBay Radio" on Tuesday, March 10th from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours).
We'll also be broadcasting the "Best of Ask Griff" on Thursday, March 12, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time.
If you can't catch either of the shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcast of Best of Ask Griff*** |
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March 05, 2009 | 10:27AM PST/PT

| Jim "Griff" Griffith |
Listen to this week's broadcast of the "Best of Ask Griff" show Thursday March 5th, from 3:00pm to 5:00pm Pacific time.
If you can't catch a broadcast of Ask Griff, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Seller News*** |
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March 04, 2009 | 02:38PM PST/PT

| Dinesh Lathi |
Double discounts for free shipping extended through June
The response from buyers and sellers continues to be fantastic, so we’re extending the promotional incentives we introduced last October through the end of June for sellers who offer free shipping:
- PowerSellers: Get double Final Value Fee discounts on all Fixed Price and Auction-style items with free shipping sold through June 30, 2009.
- All sellers: Get a free Subtitle upgrade on Auction-style and Fixed Price items listed with free shipping through June 30, 2009.
Get your eBay invoice in a new summary format
Starting this month, you can choose to get your eBay invoice in a new easy-to-read summary format or in the current detailed format.
The new summary invoice gives you an at-a-glance look at your billing activity instead of detailing individual transactions. This format includes total amounts for each type of discount, credit or fee.
Plus, you can now have your billing-related emails sent to a separate email address.
It's easy to get started with these new options. Just go to My eBay to set your preferences and select the invoice format that’s right for you.
Dutch Auction format discontinued
In mid May, we will discontinue Dutch Auctions, a little-used listing format in which sellers offer multiple-quantity items for sale in one Auction-style listing. This format – often confusing to both buyers and sellers – comprises only a small fraction of all Auction-style listings on eBay.
If you now list with the Dutch Auction format, you’ll have until mid May to convert those listings to another format, such as single-item Auction-style or multi-quantity Fixed Price. Dutch Auction listings that are live when the format is discontinued will be allowed to run to their conclusion, and Good ‘Til Cancelled Dutch Auctions will reset to a quantity of one when relisted.
Although we are retiring this one particular auction format, I want to emphasize that eBay remains committed to Auction-style listings. We value the format, and will continue to support other forms of Auction-style listings going forward.
Sincerely,
Dinesh Lathi
Vice President, Seller Experience
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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March 03, 2009 | 09:33AM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, March 3rd, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:
- Worldwide Brands joins us with the latest product sourcing tips to keep you listing.
- Amy Skeeters-Behrens, Head of Marketing with WorldofGood.com, will be on to tell about the latest gifts you can get that will benefit people and the planet.
- Lisa Suttora, Founder and CEO of WhatDoISell.com, joins us to talk about Twitter and other social marketing tools that are useful to eBay sellers.
- E.J. Bantz with Seller Machine, an eBay Certified Solutions Provider, tells you how Seller Machine can help you keep track of your customers.
- Dilip Rao, Founder and Managing Director of PayMate in Australia talks about this latest addition to the list of eBay approved payment methods.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss Thursday's "Best of Ask Griff" show This week's we'll be broadcasting the "Best of Ask Griff" Thursday, March 5, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time.
If you can't catch either of the shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***eBay Certified Provider Workshop March 5, 2009*** |
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February 27, 2009 | 10:42AM PST/PT

| Ginger Leishman |
Please join us for an online workshop hosted by the eBay Certified Provider team. eBay Certified Provider Workshops are hosted by 3rd party companies with extensive expertise on the topic of their workshop. They are independent companies qualified by eBay to have demonstrated experience and expertise in growing eBay seller businesses.
Topic: Keeping Up With the Latest eBay Strategies
Host: As Was
Date: March 5, 2009
Time: 11:00AM PST
Location: eBay Workshop Board
Workshop Description: In this workshop, Debbie Levitt, CEO of As Was, an eBay Certified Services Provider, will discuss recent eBay changes, and how sellers should adjust listing strategies to save on fees and show up higher in search results. The workshop will also include tips on how to stay on top of eBay's announcements and deadlines. Founded in 1995, As Was is a full-service consulting firm specializing in branding, design, sales and marketing strategies, operations management, and training. As Was has been working with eBay sellers since 2001.
To learn more about eBay Certified Providers go to – www.certifiedprovider.ebay.com
We hope you’ll join us for this online workshop March 5th!
Sincerely,
Ginger Leishman
eBay Certified Provider Program
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***Moneybookers and Paymate are now available as new approved payment methods*** |
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February 26, 2009 | 01:05PM PST/PT

| John McDonald |
Moneybookers and Paymate have been added to the permitted payments list in the Accepted Payments Policy and integrated into listings tools and eBay checkout, per the announcement from Dinesh Lathi on January 8. These are established electronic payment methods that increase the safe choices available to our buyers and sellers, which currently include PayPal, credit and debit card payment to a seller’s merchant account, Propay or Pay on Pick-up. To learn more about these new payment methods, visit www.moneybookers.com/partners/us/ebay and www.paymate.com/eBay. Representatives from Moneybookers and Paymate will be available to answer questions about their payment services from 2:00 to 3:00 pm PST, March 3, 2009, on the Checkout discussion board.
Sincerely,
John McDonald
Senior Director
Seller Experience
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcast of Ask Griff*** |
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February 25, 2009 | 02:45PM PST/PT

| Jim "Griff" Griffith |
Call in to this week's LIVE broadcast of the "Ask Griff" show Thursday February 26th, from 3:00pm to 5:00pm Pacific time. Remember, there are no guests on the Ask Griff show just your calls on any eBay topic of your choice! Dial 1-877-474-3302 (USA) or 001-858-678-8958
(Internationally) to talk with Griff, ask a question and share your voice with the rest of the eBay Community.
If you can't catch a LIVE broadcast of Ask Griff, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Updated: A Message from Dinesh Lathi: Join My Town Hall Wednesday, February 25th from 3:30 pm to 5:00 pm PT*** |
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February 25, 2009 | 10:08AM PST/PT

Please note the addition to the guest panel for today's Town Hall:
Jeff King: Finding/Best Match
We look forward to your participation.
Thank you.
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***Original:
A Message from Dinesh Lathi: Join My Town Hall Wednesday, February 25th from 3:30 pm to 5:00 pm PT*** |
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 February 24, 2009 | 03:36PM PST/PT

| Dinesh Lathi |
Hi everyone... this is Dinesh Lathi, VP of Seller Experience, inviting you to join us for our second Town Hall audio event of the year on Wednesday, February 25th, 2009 from 3:30 pm to 5:00 pm Pacific time. I hope you'll join me, our Town Hall moderator, Griff and a number of my colleagues from across eBay's Marketplace.
We'll be taking your questions on the following topics:
- Brian Burke: Feedback and DSRs
- Rich Matsuura: Shipping
- Colin Rule: Dispute Resolution
- John McDonald: International Trading
- Mike Maffeo: Selling Features and Tools
- Kristina Klausen: Seller Efficiencies
- Bonnie Elgamil: PayPal
Ask your question LIVE on the air!
The best part of these events is the conversation we get to have with the Community. If you have a question for me or one of the other panelists on the above topics, call us at our toll-free number – 1-888-327-0061 - and ask us your question on the air.
Or if you'd prefer, you can drop us an email with your question or comment about one of the topics on this Town Hall's agenda at townhall@ebay.com . We'll take several of these written questions on the specific topics during the Town Hall as well.
Tune in via wsRadio
We'll be broadcasting via Internet radio with the help of our friends at wsRadio (the same folks that produce Griff's eBay Radio show). Members can listen to our live event via Windows Media Player or Real Player.
So please visit www.ebay.com/townhall to join the event or for more information. I look forward to hearing from you.
Sincerely,
Dinesh Lathi
VP Seller Experience
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***eBay Motors Parts & Accessories 50¢ Auction Insertion Fee Sale Tuesday, February 24th and Wednesday January 25th*** |
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February 24, 2009 | 02:35PM PST/PT

eBay Motors Parts and Accessories is holding a two-day 50¢ Auction Insertion Fee sale on February 24th and 25th! This promotion starts Tuesday, February 24th, 2009 at 00:00:01 Pacific time (12:00 a.m. plus 1 second) and ends Wednesday February 25th, 2009 at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds).
During the eBay Motors Parts and Accessories 50¢ Auction Insertion Fee sale:
For regular auction-style Parts and Accessories listings with a starting price above $9.99 on the U.S. Motors site (www.ebaymotors.com ), the insertion fee will be capped at $0.50. All insertion fees less than $0.50 will still be charged at the normal rate. For more information about insertion fees during this promotion, please click here
Listings created prior to February 24th, 2008 that are scheduled to start during the promotional period will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction, Professional Services, Ad Format, Fixed Price and Store Inventory listings, and listings on www.ebay.com . For full details about the sale, please see our information page!
We hope you enjoy the eBay Motors Parts & Accessories 50¢ Auction Insertion Fee sale!
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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February 23, 2009 | 05:07PM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, February 24th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:
- Ginger Leishman eBay Certified Provider Program Manager, interviews SellerMachine.com, an application that helps sellers stay on top of buyer communication and shipping.”
- Ian Aronovic, President of governmentauctions.org, joins us with the latest hot finds.
- Brandon Delgrosso, General Manager of DOBA, gives us product sourcing advice.
- Janelle Elms Visionaire of OSI Rock Stars, tells you about how eBay Stores Newsletters can increase the likelihood of people buying 50% more.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss the Thursday "Ask Griff" show Don't forget to call in to this week's LIVE broadcast of the "Ask Griff" show Thursday February 26, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice! Call in during the eBay Radio or Ask Griff show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
If you can't catch either of the live shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***News about searching on eBay*** |
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February 19, 2009 | 02:26PM PST/PT

| Jeff King |
Hi everyone...This is Jeff King, Senior Director of Finding. Last year we introduced new search technology that makes it faster and easier to find just what you’re looking for on eBay. In a nutshell, it looks at a multitude of details in listings to deliver more of the results you want. It makes it easy to browse and narrow your selection, and lets you choose how you want to see the results. With the new auto-complete feature it even "anticipates" what you're typing in the search box. Get a closer look and some great tips for searching.
The response from the Community to the new finding has been great—today the vast majority of eBay buyers and sellers are using it. Some of you have sent great ideas for making it even better. We've incorporated a lot of these suggestions already and in the coming months we’ll be introducing more new features and enhancements to make it even faster and easier.
Sellers: Use product details!
For sellers, we’re continuing to expand opportunities to use product details in listings. Be sure to use them--it's one of the best ways to boost your exposure in the new search.
Retiring the older technology
Until now, buyers and sellers have been able to choose not to use the new search engine. With more than 90% of you now on board, we’ll be retiring the older technology in April of 2009. If you are one of the few who’s opted out, you’ll see some reminder messages during your searches.
On behalf of the whole Finding team, thank you for your support and insight.
Sincerely,
Jeff King
Senior Director of Finding
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcast of Ask Griff *** |
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February 19, 2009 | 09:20AM PST/PT

| Jim "Griff" Griffith |
Call in to this week's LIVE broadcast of the "Ask Griff" show Thursday February 19th, from
3:00pm to 5:00pm Pacific time. Remember, there are no guests on the Ask Griff show just two hours of your calls on any eBay topic of your choice! Dial 1-877-474-3302 (USA) or 001-858-678-8958
(Internationally) to talk with Griff, ask a question and share your voice with the rest of
the eBay Community.
If you can't catch a LIVE broadcast of Ask Griff, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's Best of eBay Radio and Ask Griff Shows*** |
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February 17, 2009 | 10:49AM PST/PT

| Jim "Griff" Griffith |
Tune in to this week's broadcast of "The Best of eBay Radio", Tuesday February 17th from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours).
But hold your calls today! This week's eBay Radio show will be a rebroadcast of a recent show. Ask Griff will be LIVE This Thursday, February 19th and eBay Radio will return to live broadcasts February 24th.
You can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. Join the eBay
Radio eBay Group for automatic weekly updates and other information about eBay Radio and The Ask Griff Show.
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***Updated: eBay Certified Provider Workshop February 19, 2009*** |
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February 13, 2009 | 03:40PM PST/PT

| Ginger Leishman |
Please note the date of the Certified Provider Workshop will be Thursday, February 19th.
We apologize for any confusion.
Sincerely,
Ginger Leishman
eBay Certified Provider Program
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Link to this announcement | Back to top
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***Original:
eBay Certified Provider Workshop February 19, 2009*** |
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 February 12, 2009 | 11:01AM PST/PT

| Ginger Leishman |
Please join us for an online workshop hosted by the eBay Certified Provider team. eBay Certified Provider Workshops are hosted by 3rd party companies with extensive expertise on the topic of their workshop. They are independent companies qualified by eBay to have demonstrated experience and expertise in growing eBay seller businesses.
Topic: Saving $ When Shipping - Are you getting the most out of First Class Mail? Plus, Cost Effective Ground Shipping!
Host: ShipRush by Z-Firm
Date: February 19, 2009
Time: 11:00AM PST
Location: eBay Workshop Board
Workshop Description: Please join Rafael Zimberoff, ShipRush Product Manager for Z-Firm and eBay Certified Solution Provider, and learn how to save money when shipping with the United States Postal Service. Rafael and ShipRush by Z-Firm have over 10 years experience in parcel shipping software. Rafael will share tips on how to utilize ShipRush shipping software to save money and time with First Class Mail and Ground Shipping.
eBay built the Certified Provider Program to qualify third party companies with demonstrated expertise and experience, and to give sellers the tools to locate them. To become a Certified Provider, companies must have a proven track record with eBay and eBay sellers, pass certification exams and provide a number of customer references checked by eBay.
To learn more about eBay Certified Providers go to – www.certifiedprovider.ebay.com
We hope you’ll join us for this online workshop February 17th!
Sincerely,
Ginger Leishman
eBay Certified Provider Program
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***New to Selling? Get Your First 3 Insertion Fees and Gallery Plus Upgrades FREE from February 14-23*** |
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February 13, 2009 | 02:07PM PST/PT

| Jamie Stark |
Hi everyone...this is Jamie Stark from eBay's Marketing team. Thinking about selling on eBay for the first time? Between February 14 and February 23, you'll get the insertion fees and Gallery Plus upgrades for your first three listings for FREE on www.ebay.com and eBay Motors.com (Parts & Accessories only)!
During the Get 3 Free First Time Seller Promotion, new eBay sellers who create up to three Auction-style listings will not be charged insertion and Gallery Plus upgrade fees for those listings. In order to qualify for the special offer, you must not have sold on eBay before, and must list your first three items during the promotional period (February 14-23, 2009).
This promotion will not apply to eBay Motors Vehicles listings (including Passenger Vehicles, Motorcycles, Power Sports, and Other Vehicles), or to International, Live Auction, Real Estate, Ad Format, Professional Services, and Store Inventory listings. Several Business & Industrial categories are also excluded - for full details about this promotion, please see our information page.
We hope you'll take advantage of this special offer and start selling on eBay!
Sincerely,
Jamie Stark
eBay Marketing
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***Changes to Pre-filled Item Information *** |
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February 13, 2009 | 09:06AM PST/PT

| Mike Maffeo |
Hi Everyone,
This is Mike Maffeo from the Seller Team. I'm here to tell you about some changes to the listing process for categories that offer pre-filled item information.
When you list an item in these categories, eBay can automatically fill in product details and even add a stock photo. Taking advantage of this feature is a best practice because it saves you time, makes it easier for you to list an item, and increases your exposure to buyers who are using standard search engines or online shopping comparison sites to find specific products on eBay. (Read more about pre-filled information here.)
There are two changes that will affect listings in all categories that offer the option of pre-filled item information:
1) The term "pre-filled item information" is changing to "product details".
2) If you use Bulk Revise to edit multiple listings at one time, you can now add product details to your listings automatically in these categories.
A few additional changes apply only to listings in the Blenders, DVD Players, and Vacuums categories: eBay is making it easier to add product details when you relist an item. During the relisting process, you will be taken to the “find your product page” where you can add product details if your original listing did not use them. This change also applies to when you relist more than one listing at a time with Selling Manager. You always have the ability to skip this step and continue on with the relist process without adding product details.
When you relist items that do not have product details in the Vacuums and DVD Players categories, eBay will occasionally recommend products that match the information in your listing. You can reject or accept the eBay recommendation and continue with relisting.
These changes are part of eBay’s ongoing effort to make it easier for you to list your items – and for buyers to find them.
Sincerely,
Mike Maffeo
Seller Team
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***Free Picture Price change*** |
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February 12, 2009 | 01:48PM PST/PT

| Greg Fant |
Hello everyone...I’d like to share some news regarding fee changes for eBay-hosted pictures that we’re making in the Collectibles, Art, Antiques and Pottery & Glass categories. The first eBay-hosted picture in an item is already free.
Effective February 18, 2009, we are making all additional pictures, Picture Pack and Gallery Plus FREE for listings in all four categories on the US site (www.ebay.com). This includes all formats and all durations.
eBay is committed to providing a great experience to its users. Buyers in these categories have asked for more photos to help them decide which items to compare and which item to purchase. We believe that more free photos will allow sellers to provide buyers the visual details they need to make these decisions, lower buyer questions, and increase seller sales.
By the way, we're also working on improving the visual shopping experience for buyers with new ways to browse and view multiple, large pictures, which should further increase the benefits of free pictures for both sellers and buyers. Stay tuned for more information about these upcoming visual enhancements.
We’re excited to make these changes, and believe they will enhance the marketplace on eBay for everyone. I encourage you to click here for full pricing details.
Sincerely,
Greg Fant
VP of Marketing & Buyer Experience
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcast of Ask Griff*** |
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February 11, 2009 | 04:22PM PST/PT

| Jim "Griff" Griffith |
Call in to this week's LIVE broadcast of the "Ask Griff" show Thursday February 12, from
3:00pm to 5:00pm Pacific time. Remember, there are no guests on the Ask Griff show just two hours of your calls on any eBay topic of your choice! Dial 1-877-474-3302 (USA) or 001-858-678-8958
(Internationally) to talk with Griff, ask a question and share your voice with the rest of
the eBay Community.
If you can't catch a LIVE broadcast of Ask Griff, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***New Look for eBay’s Books, Music, Movies and Video Games Product Pages*** |
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February 11, 2009 | 02:26PM PST/PT

| Matt Olson |
Hi Everyone, this is Matt from the Finding team. We’ve made some important design updates to eBay’s Books, Music, Movies and Video Games product pages (i.e. the pages you see when you click on "Matching Products" in search results). The new page makes it faster and easier for buyers to find the book, music, movie or game item they’re looking for from sellers they trust.
Take a look at the new pages, along with seller tips for getting the best position for your listings. Sellers’ items will appear on these pages when they list with a catalog product (also known as pre-filled item information).
Sincerely,
Matt Olson
Finding Team
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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February 10, 2009 | 09:23AM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, February 10th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:
- Lisa Suttora of WhatDoISell.com joins us to tell you about “7 Unique Ways to Market Your eBay Products Using Twitter.”
- Harry Brooks, Director of Search Marketing with Network Solutions, tells you why you should know about search engine optimization and how using it can drive traffic to your eBay listings.
- Mike Shaw, Managing Member of Pak Mail, Inc. of Medford, Oregon, joins us to share packing and shipping tips that every eBay seller should know.
- Daniel Grotta and Sally Wiener-Grotta hosts of “The Photo Gurus” join us with photography tips to boost your eBay sales.
- Marsha Collier author of, “The eBay All-in-One Business Reference, 2nd Edition” joins us with some helpful tips useful for avid eBay sellers.
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss the Thursday "Ask Griff" show Don't forget to call in to this week's LIVE broadcast of the "Ask Griff" show Thursday February 12, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice! Call in during the eBay Radio or Ask Griff show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
If you can't catch either of the live shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcast of Ask Griff*** |
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February 04, 2009 | 04:57PM PST/PT

| Jim "Griff" Griffith |
Call in to this week's LIVE broadcast of the "Ask Griff" show Thursday, February 5th, from 3:00pm to 5:00pm Pacific time. Remember, there are no guests on the Ask Griff show just your calls on any eBay topic of your choice! Dial 1-877-474-3302 (USA) or 001-858-678-8958
(Internationally) to talk with Griff, ask a question and share your voice with the rest of the eBay Community.
If you can't catch a LIVE broadcast of Ask Griff, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***eBay’s Global Buying Hub now in 13 languages*** |
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February 03, 2009 | 02:23PM PST/PT

| Justin Marcucci |
Buying and selling around the world just got easier with the eBay Global Buying Hub, now in 13 languages. From the eBay Global Buying Hub, buyers from any country can search sellers’ listings from any of the 16 local eBay sites throughout the world—from one convenient location.
How does the Global Buying Hub work for buyers?
Just go to http://global.ebay.com, designate your home country, and select one of 13 supported languages. The Global Buying Hub interface appears in your language, with your country’s currency and time zone. When you search, you’ll see relevant products listed on any eBay site from sellers who’ve indicated they’ll ship to your country.
The eBay Global Buying Hub is especially helpful when:
- You live in a country without its own eBay site. No need to search each eBay site individually. Now you can find the best deals all in one place.
- You are looking for a rare product from another country. The Global Buying Hub will allow you to find products quickly from any eBay seller anywhere in the world.
- You want to take advantage of cost savings with currency fluctuations.
The Global Buying Hub can help you find timely deals based on swings in currency values.
To learn more about using the Global Buying Hub, see the Global Buying Guide.
How does the Global Buying Hub work for sellers?
When you create your listings on eBay.com, just specify that you’ll ship worldwide or choose specific countries or regions. Your listings will automatically be included in Global Buy Hub search results—at no extra cost.
Learn more about International Selling.
Sincerely,
Justin Marcucci
Global Buying Hub
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***Updated: Coming Soon: New Discussion Board Improvements & Special Maintenance Outage*** |
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February 03, 2009 | 09:22AM PST/PT

| Garnor Morantes |
Hi again everyone. Our upgraded Discussion Boards platform is now ready to go! We’ll be taking eBay Discussion Boards offline right around 4pm Pacific time today and we’ll be back online around midnight. You can read the details in my original announcement directly below.
Starting tomorrow at 5am Pacific Time, our team will be hosting “office hours” on a special discussion board that won’t be part of the upgrade. We’ll be there to answer your questions about the new platform, help with any problems you might be having, and listen to your overall thoughts about the new board look.
Thanks again for your patience and I hope you enjoy the new look and feel of eBay Discussion Boards!
Sincerely,
Garnor Morantes
Seller Experience
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Link to this announcement | Back to top
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***Original:
Coming Soon: New Discussion Board Improvements & Special Maintenance Outage*** |
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 January 27, 2009 | 11:18AM PST/PT

| Garnor Morantes |
Hi everyone...This is Garnor Morantes, and I help manage our Online Forums. As
many of you know firsthand, eBay’s Discussion Boards have been an important part of the eBay
experience for many years. With many forums on all kinds of subjects –from
Selling and Buying to Clothing and Collectibles --- our forums help members connect with
others for business and for fun.
Hundreds of thousands of members participate in our discussion
boards every day. If you haven’t visited already, we encourage you to
browse and see what they have to offer – and if you see a discussion that interests
you, add your own thoughts or tips.
Coming soon – A New look, plus some cool new features
Next week, we’ll be upgrading the discussion boards to offer several new features;
along with a new look that is more “eBay.” Here are the highlights:
- More Personalization and Layout Options. In addition to showing My World profile images, we’re
providing tools that will allow you to quickly access those discussion topics that are
most important to you.
- Time-saving Features. Hover over a discussion thread
title and catch a glimpse of the conversation that’s taking place before you decide
to click into the thread. We’ll also rotate through some discussion board posts at
the bottom of certain pages that let you see what people are currently talking about.
- Enhanced Control Over Your Experience. Sort from newest to oldest,
change the number of threads appearing on a board hub page, or automatically
“quote” an earlier post. The upgrade provides more ways you can tailor
your experience, so that you get what you need fast.
US Discussion Boards Unavailable from 4 p.m. to Midnight PT on Tuesday,
February 3rd
In order to add these new upgrades, eBay Discussion Boards will be taken offline on
Tuesday, Feb. 3rd from approximately 4 p.m. Pacific time to midnight. Once we’re back
online, I hope you’ll go in and check out all the new features.
Our team will also be around after the launch to answer your questions about the new
discussion boards experience. In the meantime, check out our Launch
Board for a couple of examples of what the new experience will look like.
Sincerely,
Garnor Morantes
Seller Experience
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Link to this announcement | Back to top
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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff*** |
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February 02, 2009 | 03:49PM PST/PT

| Jim "Griff" Griffith |
Call in to this week's live broadcast of eBay Radio on Tuesday, February 3rd, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:
- Colette Marshall, Director of Marketing with Worldwide Brands, tells you what you should know about “The Wholesale Pricing Structure.”
- Amy Skeeters-Behrens, Head of Marketing with eBay’s WorldofGood.com, tells you what’s new with this great new eBay site and how you can help make a positive impact on people and the planet.
- Barbara Weltman, Publisher of, “Big Ideas for Small Business,” gives eBay sellers business and tax tips.
- Skip McGrath,Editor and Publisher of eBay Seller’s News, answers a question he’s been hearing a lot lately, “I’ve lost my job, can I really make money on eBay?”
Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".
Don't miss the Thursday "Ask Griff" show Don't forget to call in to this week's LIVE broadcast of the "Ask Griff" show Thursday, Feb. 5th, from 3:00 p.m. to 5:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice! Call in during the eBay Radio or Ask Griff show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.
If you can't catch either of the live shows, you can always subscribe to the
podcast ,
or access any past broadcast from the eBay
Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional).
Visit www.wsradio.com/ebayradio
for more information about subscribing to the podcasts and to listen to eBay
Radio on your computer.
Select and listen to any past eBay Radio broadcast, listed by topic and date,
in the eBay
Radio archives. You can also join the eBay
Radio eBay Group for more information on eBay Radio.
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***Classical Music Catalogs on eBay and Half.com*** |
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January 30, 2009 | 05:05PM PST/PT

| Ram Rampalli |
Hi everyone....this is Ram Rampalli from the catalog team. I am happy to announce the availability of Classical Music catalogs on eBay and Half.com sites effective immediately.
The classical music catalog includes over 140,000 products. Sellers can now leverage this catalog to list their items using eBay's listing tools, as well as some popular third-party tools.
With catalogs, sellers can create listings faster using pre-filled information. And catalog listings contain a more accurate description of the item, so buyers can find your products faster and easier.
Please click here to read more about pre-filled information.
Sincerely,
Ram Rampalli
eBay Catalogs
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