John Canfield

Hello everyone...Yesterday Microsoft issued an alert regarding a vulnerability in the Microsoft DirectShow Active X control, a piece of software that is included with Internet Explorer.  This vulnerability could be used to infect your computer with malicious software if you visit an untrusted website that is hosting a file that targets this vulnerability.  There is not currently a patch for this specific issue but Microsoft has said that they are actively working on one and there are other precautions that will help keep you safe in the meantime.

Using up to date anti-virus software AND keeping your system up to date is the best way to protect your computers against exploits and viruses.  Microsoft provides an automatic update feature for Windows that we recommend you enable so that you’ll receive the patch as soon as it is released. You can also run a one-time scan to ensure you have the latest security patches by going to the Microsoft Update page.

In addition to activating auto-update on Windows and other systems, we recommend:

• Having a recent version of anti-virus, firewall, and anti-spyware software with up-to-date signatures.  eBay has partnered with several security industry leaders to offer our community free trial copies and discounts on their latest security products.  Links to those partners can be found by visiting the eBay Security Center.
  
• Heeding all security warnings - never run un-trusted software or click on unexpected attachments.  Also, never follow links to unknown or untrusted websites.

Taking these precautions can help ensure you have a safe browsing experience throughout the web. For more security information, tutorials, and free tools, please visit the eBay Security Center.

Sincerely,
John Canfield
Senior Director Fraud Prevention Policy