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May 2009
***8 Days Only—list in Ebay Motors Parts & Accessories for just 35˘***

May 29, 2009 | 10:55AM PST/PT

Henry Robinson

From Monday, June 1 through Monday June 8, Insertion Fees in select eBay Motors Parts & Accessories categories will be just 35˘!  

This limited time offer covers Fixed Price and Auction-style* listings in

          Apparel and Merchandise
          ATV Parts
          Aviation Parts
          Boat Parts
          Motorcycle Parts
          Personal Watercraft Parts
          Other Vehicle Parts

Get full details —and get your items ready now!

*For Auction-style listings in these categories, the Insertion Fee will be capped at 35˘. 

Sincerely,
Henry Robinson, eBay Motors Parts and Accessories


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***Join your host Griff (Jim Griffith), for this week's broadcasts of Best of eBay Radio and Ask Griff***

May 26, 2009 | 10:38AM PST/PT

Jim "Griff" Griffith
Listen to this week's broadcast of Best of eBay Radio on Tuesday, May 26, 2009 from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours).

Don't miss Thursday's "Ask Griff" show
Call in to this week's live broadcast of the "Ask Griff" show Thursday, May 28, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice! Call in during any LIVE eBay Radio or Ask Griff show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

If you can't catch either of the shows, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. You can also join the eBay Radio eBay Group for more information on eBay Radio.


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***List your collectible books for 5˘***

May 26, 2009 | 10:27AM PST/PT

Mauria Finley

Good news for collectible books sellers: May 27 – June 9th, list your collectible book for only 5˘!
This special offer applies to both Auction-style and Fixed Price listings in the following categories:

        • Antiques – Books & Manuscripts
        • Books – Antiquarian & Collectible

Sincerely,
Mauria Finley, eBay Collectibles team


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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Ask Griff***

May 18, 2009 | 05:01PM PST/PT

Jim "Griff" Griffith
Call in to this week's live broadcast of eBay Radio on Tuesday, May 19th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week include:

        • Evan Lasky, CEO of Pakmail, joins us with his latest PakMail updates.
        • Rich Siok, of Appealing Signs, joins us to share how you can plan a successful local event for eBay sellers.
        • Ian Aronovich, President of GovernmentAuctions.com, shares the details of his latest finds in a treasury auction.
        • Brandon Delgrosso, General Manager of DOBA, shares the latest product sourcing strategies of eBay sellers.
        • Jason Miner, Host of PayPal radio, joins us with the latest PayPal updates.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

Don't miss Thursday's "Ask Griff" show
Call in to this week's live broadcast of the "Ask Griff" show Thursday, May 21st, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice! Call in during any LIVE eBay Radio or Ask Griff show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

If you can't catch either of the shows, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. You can also join the eBay Radio eBay Group for more information on eBay Radio.


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***Updated: Changes to the eBay User Agreement***

May 14, 2009 | 04:46PM PST/PT

Scott Shipman

On May 15, eBay will be releasing a revised user agreement. This revision will address the obligations of buyers and sellers in transactions where a buyer has alleged receipt of a counterfeit item.

Under the revised agreement:

        • Buyers and sellers shall work in good faith during the resolution process to determine that the item is not counterfeit.
        • If buyer and seller cannot determine that the item is not counterfeit, buyers are required to send the item back to the seller. Cost of return shipping will be paid by the buyer or eBay, unless both buyer and seller have agreed otherwise.
        • Covered claims that meet the conditions and are not excluded will count as a violation by the seller of our prohibited and infringing items policy.
        • If eBay determines the buyer is not acting in good faith, eBay may restrict or eliminate their ability to return items or make future claims.
        • Sellers shall not list, advertise, or cause that item to appear for sale, barter or trade, on any eBay Inc. web site or service.

        These revisions to the user agreement are being made to:

        • Provide sellers protections against inaccurate counterfeit claims.
        • Provide buyers assurances about the authenticity of the item received.
        • Maintain integrity of the eBay marketplace.

        The new User Agreement is effective immediately for new members registering on or after today, and on June 14, 2009, for current members. You don't need to do anything to accept the new User Agreement. If you don't wish to accept it, you can follow these instructions to close your account.

        Sincerely,
        Scott Shipman
        Senior Counsel
        eBay Inc.


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        ***Original: Changes to the eBay User Agreement***

        May 04, 2009 | 02:00PM PST/PT

        Scott Shipman

        As part of the spring 2009 Update, announced on April 14, we introduced  new programs that involve some changes to eBay’s User Agreement

        eBay Purchase Protection
        The biggest change to the agreement is the addition of eBay Resolutions and the new eBay Purchase Protection policy. eBay is now going to run the purchase protection program instead of requiring buyers to go to PayPal. The new User Agreement incorporates the new policy and describes the legal parameters.

        As with earlier updates to the User Agreement, we’ve made other minor changes  to reflect eBay’s current product and service offerings and industry legal standards. You'll see references to, “eBay site, services and tools” where the old agreement simply reads, “eBay site.” These changes reflect the many new ways you can access eBay’s offerings  through other websites, wireless devices, and tools. We’ve also highlighted a few sections of the agreement, based on our interpretation of state regulations.

        The new User Agreement is effective immediately for new members registering on or after today, and on June 8, 2009, for current members. You don’t need to do anything to accept the new User Agreement. If you don't wish to accept it, you can follow these instructions to close your account.

        Thank you for being a part of the eBay Community.

        Sincerely,
        Scott Shipman
        Senior Counsel
        eBay Inc.


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***eBay Certified Provider Workshop May 21, 2009***

May 14, 2009 | 10:58AM PST/PT

Ginger Leishman

Please join us for an online workshop hosted by the eBay Certified Provider team.  eBay Certified Provider Workshops are hosted by 3rd party companies with extensive expertise on the topic of their workshop.  They are independent companies qualified by eBay to have demonstrated experience and expertise in growing eBay seller businesses.

Topic: Turn Your Household Items Into $Cash$ on eBay
Host: Lynn Dralle, The Queen of Auctions
Date: May 21, 2009
Time: 10AM PST
Location: eBay Workshop Board

Workshop Description: New to eBay? Learn how to turn your household items into cash by selling on eBay. Plus, Lynn will share her tips on how to find items in your local area to sell on eBay to generate extra income. Please join Lynn Dralle, The Queen of Auctions and published author of the "100 Best Things I've Sold on eBay" book series, as she shares her tips, success and insight for new eBay sellers, part-time sellers and even experienced sellers seeking additional advice.

To learn more about eBay Certified Providers please visit – www.certifiedprovider.ebay.com

We hope you’ll join us for this online workshop May 21st!

Sincerely,
Ginger Leishman
eBay Certified Provider Program


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***Join your host Griff (Jim Griffith), for this week's broadcasts of eBay Radio and Best of Ask Griff***

May 12, 2009 | 09:01AM PST/PT

Jim "Griff" Griffith
Call in to this week's live broadcast of eBay Radio on Tuesday, May 12th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week include:

        • Monroe Labouisse, Director, North America Marketplaces for PayPal talks about buyer fraud and how you can help protect yourself.
        • Barbara Weltman, will share tips on what you can be doing now to make next year's taxes easier. Annie will also be covering recordkeeping, estimated taxes, and talk about the new sales tax proposals.
        • Annie Lescroart, Manager with Citizenship Communications, gives you a recap of the eBay Green Team activities for March and April and an overview of activities for MicroPlace and eBay Giving Works for May.
        • Carolyn “CJ” Jacinto, PowerSeller, eBay Education Specialist, and Certified Business Consultant, will give you her best packing and shipping tips.
        • Damon Schecter, CEO and founder of Shipwire, joins us to share how Shipwire can help ease shipping woes.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

Don't miss Thursday's "Best of Ask Griff" show
Join the Best of broadcast of "Ask Griff" Thursday, May 14th, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time (Ask Griff will return LIVE on Thursday, May 21st).

If you can't catch either of the shows, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. You can also join the eBay Radio eBay Group for more information on eBay Radio.


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***New Item Page***

May 11, 2009 | 01:54PM PST/PT

Renee VonBergen

Hello Sellers,

A few weeks ago, we announced that our new item page would be rolling out to more buyers over the summer. Starting next week, we’ll be changing the view you see on your own listings.

Whenever you see your own listings, you'll see them in the new item page. This will give you an opportunity to see the new page before we start showing it to more and more buyers this summer. If you see any display issues, please let us know by clicking the "Send us your comments" link at the top right of the item description page. You can compare the new display with the previous display by clicking the "View in previous version" link in the same top right location.

The new eBay item page includes:

  • Bigger, better pictures, with photo zoom coming later this summer
  • Real-time countdown timer for Auction-style listings
  • Key information right upfront
  • Cross-merchandising: Sellers' relevant listings show up on other each other's item pages. (You can opt out of cross-merchandising with other sellers, but consider the trade-offs carefully—this is a great opportunity to boost exposure.)

Learn more about the new item page.

Sincerely,
Renee Von Bergen
Product Management


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***News for Sellers in Books, Movies & DVDs, Music and Video Games ***

May 08, 2009 | 02:56PM PST/PT

Dinesh Lathi

A quick reminder: Now through the end of 2009, you pay only 5˘ Insertion Fees when you list books, music, movies, and video games on eBay.com in Fixed Price with product details. Your listings will show up on both the new eBay product pages and in search results. That’s double exposure for just 5˘. Plus, get Subtitle free with Fixed Price and Auction-style listings in these categories when you list with product details.

Also, as we announced back in March, Half.com sellers can now choose to have their listings show up on eBay product pages at no extra cost. Half.com listings will be displayed on eBay product pages but not in standard search results. With almost 60% of the inventory on Half.com not currently being offered on eBay, this will go a long way to delivering the selection buyers expect.

We're pulling out all the stops to make eBay a top shopping destination for books, music, movies and DVDs, and video games. That means giving you the pricing and exposure you need to succeed, so your buyers can get the deals and selection they demand. Watch for an all-out campaign to drive buyers to eBay – and to your listings.

Discover the best practices for getting more exposure for your listings in these categories — and check out the article on eBay Ink.

Sincerely,
Dinesh Lathi
VP, Seller Experience


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***USPS Rate Change Monday, May 11 2009***

May 08, 2009 | 01:44PM PST/PT

As you probably know, United States Postal Service shipping prices and fees will change on Monday, May 11. You can find details about the new USPS rates here.

Here’s how eBay shipping solutions are affected by the USPS rate change:

Flat rate shipping
If you use flat rate shipping, review any listings you expect to ship after May 11 when the new prices are in effect, and make any necessary changes to your shipping cost.

You can edit your listings using bulk tools from Selling Manager, Selling Manager Pro, Turbo Lister, or eBay Stores. For more information on how to edit your listings, refer to Changing Your Listing and How Can I Revise My Listing? in our help section.

Calculated shipping
For listings that use the eBay Shipping Calculator, prices will automatically be updated around midnight (Pacific Standard Time) on Sunday, May 10. For more information on Calculated Shipping, visit our Shipping Calculator Help.

The new prices will also be reflected in the Research Rates calculator starting Friday night, May 8.

PayPal Label Printing Solution
New prices will be available in the PayPal Label Printing Solution after 9 pm (Pacific Standard Time) on Sunday, May 10. You can still print labels at the old prices for shipments to be posted on Monday, May 11.

The existing 5% and 8% discounts on Priority Mail International and Express Mail International will continue. If you haven’t yet taken advantage of the savings and convenience of PayPal Label Printing, there’s never been a better time to start!


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***Enter for a chance to WIN a $1,000 eBay Shopping Spree ***

May 05, 2009 | 11:17AM PST/PT

Artemisa Saucedo

We know you love telling friends about the great deals you’ve found on eBay. Now, through our Deal Finder Sweepstakes, you can win a $1000 eBay Shopping Spree just for sharing your shopping experience.

Whether you found the perfect digital camera, a great car stereo for half off retail or a new pair of designer shoes, every deal has a story. We want to hear yours!

Entering the Deal Finder Sweepstakes is easy. Simply go to ebay.com/dealfinder to register and tell us about the best deal you ever found on eBay. Attach a relevant photo or video to really make your story shine.

Be sure to answer the following four (4) questions in your submission:

1) What is your deal and how did you find it on eBay?
2) What makes it such a great deal?
3) Did you tell anyone about it?
4) What type of deals would you look for if you had $1,000 to spend on eBay?

Each week from now through July 5, 2009, one $1,000 prize will be randomly awarded to a lucky winner. For complete rules and details, please click here.

Share your shopping story with us today by going to ebay.com/dealfinder.

Sincerely,
Artemisa Saucedo
eBay Marketing


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