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November 2008
***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcasts of eBay Radio and Ask Griff***

November 25, 2008 | 09:24AM PST/PT

Jim "Griff" Griffith
Call in to eBay Radio on November 25th, with your host Griff (Jim Griffith), Dean of eBay Education, live from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:

        • James Roy with the Department of the State Treasury in Massachusetts joins us to tell you about the unclaimed Massachusetts property to be auctioned on eBay.
        • Ian Aronovich, President of governmentauctions.org, joins us for the second part of his "Assessing Auction Lot Values" series.
        • Danna Crawford, CEO and Founder of PowersellingMom, Incorporated, joins us to share her motto for the new year -- "You will shine in 2009" and she'll give you some tips on how you can do that.
        • Cliff Ennico, eBay University instructor and author of the new book entitled "The eBay Business Answer Book" joins us with tax and business tips for the coming new year.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

Don't miss the Thursday "Ask Griff" show
Tune in to this week's broadcast of the "Ask Griff" show Thursday November 27th, from 3:00 p.m. to 5:00 p.m. Pacific time Hold your calls! For Thanksgiving, this week's eBay Radio show will be a rebroadcast of a recent eBay Radio show. No call ins this week. Ask Griff will be back LIVE next week, December 4th.

If you can't catch either of the live shows, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. You can also join the eBay Radio eBay Group for more information on eBay Radio.


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***A Message from Dinesh Lathi -- 50% off Insertion Fees for all Auction-Style Listings -- Two Day Sale! ***

November 23, 2008 | 05:14PM PST/PT

Dinesh Lathi
Hi everyone...Auction-style listings are one of the best values on eBay for those unique or hard-to-value items. And now we’re making it an even better deal for sellers to sell in this format!

For the next two days, insertion fees for your Auction-style items will be 50% off on www.ebay.com, regardless of your start price. The 50% off Auction-style Listing Fee Sale starts tomorrow and runs through November 25. As usual, there are a few categories and types of listings that are excluded, so check out our information page for full details.

We hope you enjoy this promotion, and we wish you a safe, happy Thanksgiving!

Sincerely,

Dinesh Lathi
VP, Seller Experience
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***Consumer Product Safety Commission - Children's Items Recalled This Week***

November 20, 2008 | 01:23PM PST/PT

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:

  • R&D International recalls Young Colors Children's Hoodies due to strangulation hazard
  • IKEA Home Furnishings recalls IRIS and ALVINE Roman Blinds due to strangulation hazard
  • Insulated Black-Out Roller Shades recalled by Green Mountain Vista due to strangulation hazard
  • Bead Maze Toys recalled by ImagiPLAY due to laceration hazard

eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.com/help/policies/recalled.html.

For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.

As a service to our Community, eBay announces some product recalls, like these, when we believe the marketplace will be impacted. To stay informed about all CPSC recalls, please bookmark www.cpsc.gov and sign up to receive notices on new recalls issued by the CPSC.


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***Listen to Last Week's Live Seller Update ***

November 19, 2008 | 01:44PM PST/PT

Last week, a few Titanium PowerSellers participated in a live webinar with key eBay managers and experts. The eBay team covered a number of hot topics and issues uppermost on many sellers' minds, including:
  • How is Best Match working? How can I boost my position in search results?
  • What's eBay doing to drive traffic this holiday season? How can I take advantage of these programs?
  • Seller standards and Feedback Revision

Participants asked tough questions and got straight answers from the experts.

To hear sellers' questions and the eBay team's responses, as well as to understand what it all means to your selling strategy on eBay, listen now.


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***Introducing PayPal For Mexico***

November 19, 2008 | 09:11AM PST/PT

Monroe Labouisse
Hi everyone...This is Monroe Labouisse, PayPal Director, North America Marketplaces. I’m pleased to let you know that PayPal has unveiled its site for Mexican internet users. The new site -- www.paypal.com.mx -– is geared for Mexican users and supports Pesos. It offers the same PayPal experience that our international community of users have come to expect, including the use of bank accounts and credit cards to fund purchases online.

US sellers on eBay benefit, too, because this helps expand the number of potential shoppers on the eBay marketplace just in time for the holidays. ˇViva Mexico!

Sincerely,

Monroe Labouisse
PayPal Director, North America Marketplaces
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***A Message from Jeff King -- Update on Multiple Identical Listings ***

November 18, 2008 | 03:41PM PST/PT

Jeff King
Hi.. This is Jeff King, Senior Director of Finding. Starting this week we will be showing all identical listings from the same seller for Fixed Price items in search. Since July 30, we had been showing just one listing to ensure that buyers see relevant items from a variety of trusted sellers. Now that a track record of recent sales is a key factor in the sort order for Fixed Price, most sellers are combining identical items into single, multi-quantity, 30-day listings. This has proven to be the right strategy for sellers and a great shopping experience for buyers. Please note that we are continuing to show a maximum of 10 listings per page -- whether Fixed Price or Auction-style -- from any one seller.

To get the best position for Fixed Price listings this holiday season, we encourage sellers to focus on the following:

        • Create effective, accurate listings with distinct and descriptive titles.
        • Use the long duration (30-day or Good ‘Till Cancelled) multi-quantity format whenever appropriate.
        • Offer free shipping.

To learn more, read about how to get ahead in Best Match search.

Sincerely,

Jeff King
Senior Director, Finding
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcasts of eBay Radio and Ask Griff***

November 18, 2008 | 09:13AM PST/PT

Jim "Griff" Griffith
Call in to eBay Radio on November 18th, with your host Griff (Jim Griffith), Dean of eBay Education, live from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:

        • Brandon Delgrosso, General Manager, DOBA, gives us product sourcing advice.
        • Jen Cano, VP of Education with Hammertapnow.com, talks about holiday trends.
        • Greg Fant, Vice President, Marketing & Buyer Experience, gives details about eBay's holiday promotions.
        • Barbara Weltman gives eBay sellers helpful business and tax tips.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

Don't miss the Thursday "Ask Griff" show
Call in to this week's live broadcast of the "Ask Griff" show Thursday, November 20th from 5:00 p.m. to 7:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice!

If you can't catch either of the live shows, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. You can also join the eBay Radio eBay Group for more information on eBay Radio.


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***Try additional Pictures for 10˘ -- November 18 – December 18, 2008***

November 17, 2008 | 04:59PM PST/PT


Now you can add additional Pictures to your listings for just 10˘ during this one-month special offer on www.ebay.com. Adding pictures to your listing gives your buyers a more accurate picture of what to expect, and distinguishes your listing from others of its kind. Plus your first picture is still free!

The promotion will start on Tuesday, November 18, 2008 at 00:00:01 Pacific time (12:00 a.m. plus one second) and end on Sunday December 18, 2008 at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds). Listings that were created prior to the promotion and are scheduled to start during the promotional period (Nov 18 – Dec 18, 2008) will also be eligible for the discounted rate. This promotion will not apply to the following types of listings: all eBay Motors listings (including Parts & Accessories, Passenger Vehicles, Motorcycles, Power Sports, and Other Vehicles), as well as International, Live Auction, Professional Services, Real Estate and Ad Format. For full details, please see our promotion page.

The holiday shopping season is a great time to add additional Pictures to your listings, so enjoy the 10˘ Picture promotion!
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***Consumer Product Safety Commission - Children's Items Recalled This Week***

November 13, 2008 | 03:23PM PST/PT

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:

  • My Little Train Classics by JA-RU recalled due to choking hazard
  • CORAL Swim 'N Score Pool Stix by Modell's Sporting Goods recalled due to impalement risk
  • Cobra Electronics recalls children's two way radios with rechargeable batteries due to chemical burn hazard

eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.com/help/policies/recalled.html.

For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.

As a service to our Community, eBay announces some product recalls, like these, when we believe the marketplace will be impacted. To stay informed about all CPSC recalls, please bookmark www.cpsc.gov and sign up to receive notices on new recalls issued by the CPSC.


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***Now Available: eBay AdCommerce***

November 12, 2008 | 01:36PM PST/PT

Caroline Malifaud

Hi everyone...I'm Caroline Malifaud with eBay's Advertising team. I'm pleased to let you know that our new advertising program eBay AdCommerce (announced earlier) is now live at www.adcommerce.com.

AdCommerce is a pay-per-click advertising solution that allows eBay sellers to advertise their listings and eBay Stores via a text ad on eBay search result pages.

How eBay AdCommerce works:
For example, let's say you want your ad to appear when buyers shop for computers. First you would need to decide how much you're willing to pay each time a buyer clicks your ad after running a search for the keyword "computer”. You could also choose to advertise across an entire category or sub category.

If you're one of the highest bidders for that keyword or category, your ad -- which can include a title, a short description, and an optional image -- will appear near the bottom of search results pages. Buyers will see your ad, click on it and hopefully buy your items!

Get started now
It will take you only a few minutes to register and create your first ad, and there is no up-front fee or minimum payment. To get started now, or read more about the service, go to www.adcommerce.com!

Sincerely,

Caroline Malifaud
Advertising team
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***eBay Motors Parts & Accessories Half Off Auctions Sale November 11th and 12th ***

November 11, 2008 | 12:15PM PST/PT

eBay Motors Parts and Accessories is holding a two-day 50% off Sale on Auctions! This promotion starts Tuesday, November 11th 2008 at 00:00:01 Pacific time (12:00 a.m. plus 1 second) and ends Wednesday, November 12th, 2009 at 23:59:59 Pacific time (11:59 p.m. plus 59 seconds).

During the eBay Motors Parts and Accessories Half Off Auctions Sale:

For regular Auction Style listings in the Parts and Accessories category (6028) the insertion fee will be reduced by 50% for all start price ranges.

Listings created prior to November 11th, 2008 that are scheduled to start during the promotional period (November 11th to November 12th 2008) will be eligible to receive the promotional rate. Excluded are Vehicle listings, listings on international eBay sites, Live Auction, Professional Services, Ad Format, Store Inventory Format Listings and listings on www.ebay.com. For full details about the sale, please see our information page!
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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcasts of eBay Radio and Ask Griff***

November 11, 2008 | 08:26AM PST/PT

Jim "Griff" Griffith
Call in to eBay Radio on November 11th, with your host Griff (Jim Griffith), Dean of eBay Education, live from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:

        • Colette Marshal from Worldwide Brands talks about "Beyond Drop Shipping -- Tips for When You're Ready to Start Shipping Your Own Products."
        • Lynn Dralle, the Queen of Auctions, talks about "The Weirder the Better" -- selling strange items on eBay during the holiday season.
        • Janelle Elms, Visionaire of OSI Rock Stars, tells you how to recession-proof your business.
        • Marsha Collier, author of "eBay PoweSeller Business Practices for Dummies" shares tips on making some fast cash by taking advantage of eBay's year-end deals -- the way she does.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

Don't miss the Thursday "Ask Griff" show
Call in to this week's live broadcast of the "Ask Griff" show Thursday, November 13th from 5:00 p.m. to 7:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice!

If you can't catch either of the live shows, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. You can also join the eBay Radio eBay Group for more information on eBay Radio.


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***Consumer Product Safety Commission - Children's Items Recalled This Week***

November 06, 2008 | 04:52PM PST/PT

The U.S. Consumer Product Safety Commission (CPSC) recently issued a recall for the following items:

  • Toy Xylophones recalled by King Import Warehouse due to a Lead Paint Standard violation
  • OKK Trading recalls Mini-Televisor toys due to a Lead Paint Standard violation
  • Claire's Boutiques recalls "Best Friends Yin Yang Necklace" sets due to a Lead Paint Standard violation

eBay takes recalled items very seriously, and we work closely with the Consumer Product Safety Commission on these issues. We encourage buyers and sellers to visit http://www.cpsc.gov (see the Recent Recalls section) for more details about the products and model numbers included in this recall. You may also wish to visit our Recalled Items policy at http://pages.ebay.com/help/policies/recalled.html.

For Sellers: Please check your product model numbers and refrain from listing any items that are part of this recall. Any currently listed items that are included in the recall should be ended.

For Buyers: If you believe an item you are interested in bidding on or purchasing may be part of this recall, we encourage you to use the Ask Seller a Question feature to verify.

As a service to our Community, eBay announces some product recalls, like these, when we believe the marketplace will be impacted. To stay informed about all CPSC recalls, please bookmark www.cpsc.gov and sign up to receive notices on new recalls issued by the CPSC.


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***A Message from Greg Fant: Marketing Update***

November 06, 2008 | 09:21AM PST/PT

Greg Fant
Hi everyone...this week marks the beginning of our holiday campaign. We've been working on what we feel are some great programs that will drive buyers to the site for the benefit of all of you, the many sellers and businesses who make up the eBay marketplace. In this tough economy, shoppers will be exceptionally cost-conscious, and our marketing initiatives reinforce the message that the greatest deals can be found on eBay – we'll be saying this earlier, louder and in a more integrated way than ever.

Plus, we've invested in new programs that will work hard to deliver on this promise. Find out how buyers and sellers can take advantage of these great programs.

Microsoft Live Search Cashback
Shoppers who arrive at eBay through Microsoft Live Search can receive up to 30% cash back on the purchase of any eligible fixed-price item when using a PayPal account through the Microsoft Live Search cashback program. When used to purchase items that are already offered at a deep discount, this represents significant savings for our customers.

Coupons
eBay coupons will be distributed to millions of eligible eBay customers throughout the season. You can't miss it – coupons will be displayed throughout the site and in customers' My eBay accounts. Actual percentage offers will vary, and all coupons are valid on any auction-style of fixed price listings when PayPal is used. They'll be offered for a very limited time to get customers shopping!

Special Deals Offers
We're introducing a number of special deals to increase excitement, drive buzz, and keep buyers coming back to eBay for more. Here is the line-up:

  • Daily Deal: From November 3 to December 17, a different product will be available each day at a fixed-price and deep discount off MSRP with free shipping. These limited-quantity items will be available daily by 3 p.m. EST.
  • Bid From $1: From November 3 to December 17, shoppers can bid on thousands of the hottest electronics all starting at $1, no minimum final-price reserves and with free shipping.
  • $1 Holiday Doorbuster: From November 24 to December 8, we will offer $1 Doorbuster deals - limited quantities of two different items at a fixed-price of $1 and one surprise luxury item, also at a fixed-price of $1.

Internet Marketing
A huge percentage of the online shopping population will be seeing eBay ads running across some of the most visited sites including Yahoo, MSN, Facebook, YouTube and many more. We want customers everywhere to know about all the great deals on eBay!

Radio
We'll be on the airwaves in major cities throughout the US beginning November 17th to spread the word!

Get 15% Off Holiday Purchases with the eBay MasterCard
And last but not least - From November 18th through December 31st this year, eBay shoppers can get 15% off their eBay purchases, up to $30 back, when they sign up for the eBay MasterCard. The credit will appear automatically on your statement, so it couldn't be easier.

Information on eBay's holiday deals is featured on: www.ebay.com/deals.

(Reminder! To make sure you don't miss any of the great deals, check your My eBay preferences to make sure you are opted in to receive marketing emails.)

Here's to a happy and successful holiday season!

Sincerely,

Greg Fant
VP, Marketing and Buyer Experience


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***Category Changes Update***

November 04, 2008 | 11:00AM PST/PT

Here's a small update to our category structure:

  • We've removed two subcategories under Major Appliances > Ranges & Cooking Appliances > Cooktops to facilitate a test of our new Custom Item Specifics feature.
  • There will be no more category changes in 2008.

We appreciate your input on how we can make categories better for everyone. Please submit categories suggestions here.

Thanks again to all our members who contribute suggestions!


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***Join your host Griff (Jim Griffith), Dean of eBay Education, for this week's broadcasts of eBay Radio and Ask Griff***

November 04, 2008 | 08:52AM PST/PT

Jim "Griff" Griffith
Call in to eBay Radio on November 4th, with your host Griff (Jim Griffith), Dean of eBay Education, live from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours). Griff's guests this week:

        • Ginger Leishman, eBay Account Support Specialist, brings us the eBay Radio Developer of the Month, Debbie Levitt, eBay PowerSeller and President of As Was.
        • Alex Zai, Executive Vice President with Pak Mail Centers of America, joins us to give you some packing and shipping tips.
        • Lisa Suttora of WhatDoISell.com tells you how to convert browsers into buyers with "Five Tips to Increase Your Holiday Sales Conversion."
        • Daniel Grotta and Sally Wiener-Grotta, hosts of "The Photo Gurus" join us with tips on how to take pictures that will get your items noticed.

Plus we'll have "The News" with Lee Mirabal, as well as the most important feature on eBay Radio: your calls! Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Remember, one lucky caller per week, selected at random, will receive an autographed copy of Griff's book, "The Official eBay Bible".

Don't miss the Thursday "Ask Griff" show
Call in to this week's live broadcast of the "Ask Griff" show Thursday, November 6th from 5:00 p.m. to 7:00 p.m. Pacific time. No guests on the Ask Griff show. Just two hours of your calls on any eBay topic of your choice!

If you can't catch either of the live shows, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. You can also join the eBay Radio eBay Group for more information on eBay Radio.


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