John McDonald

For buyers, PayPal Buyer Protection now covers the full purchase price and original shipping costs with no coverage limit. Buyers are now even more protected against items not received and significantly not as described. See eligibility. All PayPal customers also continue to be 100% protected against unauthorized payments sent from their PayPal accounts.

For sellers, PayPal now protects all US sellers on eligible transactions with buyers from the 190 markets where PayPal is accepted—with no annual coverage limit and for no additional cost. Sellers can ship to any address listed on the transaction details page -- confirmed or unconfirmed -- for items sold on eBay. Sellers are now even more protected against unauthorized use and item not received claims, chargebacks and reversals. See eligibility.

Thanks to our partners at PayPal for helping us deliver this improved protection to the eBay Community!

Sincerely,

John McDonald
Senior Director, US Trust & Safety

Please note: The PayPal Promo link says October 31, 2008. However, the actual date for transaction coverage started October 22, 2008. We apologize for any confusion.