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***A Message from Dinesh Lathi: Paperless Payments and Seller Standards***

October 21, 2008 | 11:01AM PST/PT

Dinesh Lathi

Hello everyone...I'm back again with some important updates and reminders.

Paperless Payments Required
eBay's new Paperless Payments policy will roll-out this week. That means sellers will no longer be able to list an item without one of the approved electronic payment methods: PayPal, credit or debit card payment to a seller's merchant account, or ProPay. You can also offer Pay on Pickup in addition to these payment methods. If you don’t already, you should add at least one of the approved electronic payment methods to your listings immediately so they aren't blocked when you relist. Once the new policy rolls-out, prohibited payment methods will no longer be displayed in the Payment Details section of the item page.

  • Listing with ProPay
    When the new Paperless Payments policy rolls-out, you’ll be able to sign-up for a ProPay account and link it to your eBay account, so you can begin offering this payment option to your buyers. For more information, go to www.ProPay.com.
  • More time to update listing descriptions
    You also need to remove references to checks and money orders from your item descriptions. We know that this is a busy time of year for sellers so we’ll wait until January 15, 2009, before we begin insisting on the removal of prohibited payment methods from item descriptions.
  • Listing fee credits for restricted listings
    We will credit insertion and feature fees to sellers who are forced to cancel and relist "restricted" Good 'Til Canceled listings in order to remove references to checks and money orders from the item descriptions. We will credit insertion and feature fees for all multiple-item Good 'Til Canceled listings that meet the following criteria as of October 20, 2008:

    -- Listed on eBay.com in categories covered by the Paperless Payments policy
    -- Have at least one sold item
    -- Offer check or money order as a payment option.

Get more details and see Frequently Asked Questions on Paperless Payments.

Seller Standards: new policy requires minimum DSRs to list on eBay
I also want to remind you that the new Seller Standards policy is going into effect on November 3. We will begin enforcement of this policy as follows: Sellers with one or more Detailed Seller Rating (DSR) below 4.1 will be restricted from listing. Sellers with a DSR between 4.1 and 4.3 will be allowed to list, but their listings may be subject to further demotion in search results. See best practices for improving your DSRs.

These policies will go a long way to help all eBay members buy and sell with confidence, and we thank you for your support.

Sincerely,

Dinesh Lathi
Vice President, Seller Experience

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