June 12, 2008 | 11:08AM PST/PT
| Kristina Klausen |
Hi everyone, this is Kristina Klausen again. Previously on eBay, once someone bought an item from a multi-quantity Store Inventory or Fixed Price listing, the shipping details were no longer editable. This caused issues for sellers if they wanted to adjust shipping costs or add or change shipping services.
We've been working on this, and I have good news. Sellers with Store Inventory and Fixed Price multi-quantity listings can now edit these shipping details, even after a purchase has been made. There are only two exceptions: sellers won't be able to edit the sales tax charged, or add/edit Freight shipping details unless Freight was offered when the listing was created.
As you'd expect, buyers who make a purchase prior to any shipping details changes will be charged the original shipping cost during checkout.
Sincerely,
Kristina Klausen
Senior Director, Shipping
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